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Conveniently located near Busan Subway Station, Toyoko Inn Busan Station 1 is a top choice for two travelers seeking cultural charm. Enjoy comfortable rooms with stunning city skyline and mountain views. Book now to experience the best of Busan. At Toyoko Inn Busan Station 1, enjoy 24-hour check-in, daily housekeeping, and complimentary luggage storage. The rooms offer modern amenities including a safe, free Wi-Fi, and a refreshing shower. Conveniently located near Gukje Market and Busan Station Plaza, the hotel provides easy access to shopping centers and iconic landmarks. Whether you're exploring attractions or dining at the on-site restaurant, Toyoko Inn Busan Station 1 ensures a memorable stay in Busan. [Some content may be Generative AI assisted. Inaccuracies may occur.]
90 meters to public transportation
Check-in [24-hour]
Great Breakfast
Free Wi-Fi in all rooms!
Breakfast [free]
Free Wi-Fi
Front desk [24-hour]
Luggage storage
Breakfast
Laundry
Secondary lock on window
Non-smoking rooms
Daily housekeeping
48 travelers have booked today.
Based on 7,993 verified reviews
9.5
9.1
9.0
8.9
8.6
Location rating score
Value for money | 8.9 |
Location rating | 9.5 |
Nearest airport | Gimhae International Airport (PUS) |
Distance to airport | 10.8 km |
What public parks are within range of Toyoko Inn Busan Station 1?
While staying at Toyoko Inn Busan Station 1, indulge in your early morning or evening walk at nearby park which include Democracy Park, Sumir Park, and Yongdusan Park.
What are the property's policies for children's bedding at Toyoko Inn Busan Station 1?
Toyoko Inn Busan Station 1's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Toyoko Inn Busan Station 1 have?
Toyoko Inn Busan Station 1 has a total of 21 floors.
How many rooms does Toyoko Inn Busan Station 1 have?
Toyoko Inn Busan Station 1 has a total of 357 rooms.
What was the average room rate for Toyoko Inn Busan Station 1 been in the past month?
The typical room rate for Toyoko Inn Busan Station 1 in the past month is 66095.79 KRW, compared to city's average of 80290.28 KRW.
What is the verified guest review consensus about Toyoko Inn Busan Station 1's breakfast?
61.0% of our verified guest testimonials have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Toyoko Inn Busan Station 1 down in the review section.
What is the verified guest review consensus about Toyoko Inn Busan Station 1's pet services?
75.0% of our verified visitor ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Toyoko Inn Busan Station 1 down in the review section.
What is the average rating that verified Families with young children have given to Toyoko Inn Busan Station 1?
Verified families with young children that have stayed at this property have given Toyoko Inn Busan Station 1 an average rating of 8.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Toyoko Inn Busan Station 1?
Verified local travelers that have stayed at this property have given Toyoko Inn Busan Station 1 an average rating of 9.2. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.
What is the nearest train, metro, or bus station to Toyoko Inn Busan Station 1?
The nearest train, metro, or bus station is Busan Station, 116.47 m away from Toyoko Inn Busan Station 1.
What is the closest airport to Toyoko Inn Busan Station 1?
The nearest airport to Toyoko Inn Busan Station 1 is Gimhae International Airport, 11.0 km away.
Is breakfast offered at Toyoko Inn Busan Station 1?
Start your days right, with the buffet breakfast options made available at Toyoko Inn Busan Station 1.
Experience Comfort and Convenience at Toyoko Inn Busan Station 1
Welcome to Toyoko Inn Busan Station 1, a 3-star hotel located in the vibrant city of Busan, South Korea. With its prime location near Busan Station, this hotel offers easy access to the city's top attractions, making it an ideal choice for both business and leisure travelers.
Upon arrival, guests are greeted by a warm and friendly staff, ensuring a pleasant check-in experience. Check-in begins at 04:00 PM, allowing ample time for guests to settle in and start exploring the city. The hotel features 357 well-appointed rooms, each designed with comfort and convenience in mind. Whether you're traveling solo or with a group, you'll find a room that suits your needs perfectly.
At Toyoko Inn Busan Station 1, guests can enjoy a hassle-free check-out process until 10:00 AM. This allows ample time for a leisurely breakfast or some last-minute sightseeing before bidding farewell to this charming city.
Families traveling with children will appreciate the hotel's child policy. Children between the ages of 0 to 12 are welcome to stay free of charge, making it an affordable option for families looking to explore Busan.
Experience the comfort and convenience of Toyoko Inn Busan Station 1 during your next visit to Busan. With its excellent location, spacious rooms, and family-friendly policies, this hotel is the perfect choice for a memorable stay in this vibrant city.
Convenience Facilities at Toyoko Inn Busan Station 1
Experience utmost convenience and comfort at Toyoko Inn Busan Station 1, where a range of excellent facilities are provided for your convenience. Stay worry-free with the availability of safety deposit boxes, ensuring the security of your valuables throughout your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to browse the web or catch up on work effortlessly.
For guests who smoke, there is a designated smoking area where you can enjoy your cigarette without any hassle. Traveling with heavy luggage? No worries! The hotel offers luggage storage facilities, allowing you to explore the city freely without the burden of your belongings.
Additionally, Toyoko Inn Busan Station 1 features a vending machine, so you can grab a quick snack or a refreshing drink whenever you please. With daily housekeeping services, you can enjoy a clean and tidy room throughout your stay. For those in need of laundry facilities, the hotel also provides a laundromat, making it convenient for you to wash and dry your clothes.
At Toyoko Inn Busan Station 1, every effort is made to ensure your stay is comfortable and hassle-free. Experience the utmost convenience with these exceptional facilities.
Convenient Transport Facilities at Toyoko Inn Busan Station 1
At Toyoko Inn Busan Station 1, guests can enjoy a hassle-free stay with its convenient transport facilities. The hotel offers a spacious car park, allowing guests to park their vehicles securely during their stay. Whether you are traveling by car or renting one, you can rest assured knowing that your vehicle is safe and easily accessible. Please note that car park charges are applied, ensuring that the parking facilities are well-maintained and available for all guests to utilize.
With the hotel's car park, guests have the flexibility to explore Busan and its surrounding areas at their own pace. Whether you wish to visit the vibrant markets, stunning beaches, or iconic landmarks, having a car at your disposal makes it convenient to navigate the city. After a day of adventure, return to the comfort of Toyoko Inn Busan Station 1, knowing that your vehicle is conveniently parked onsite, ready for your next adventure in Busan.
Delicious Dining at Toyoko Inn Busan Station 1
At Toyoko Inn Busan Station 1, guests can enjoy a delightful dining experience right at their doorstep. Start your day off right with a delicious breakfast buffet that offers a wide variety of options to suit every palate. From freshly baked pastries and bread to a selection of hot and cold dishes, there's something for everyone to enjoy. Whether you prefer a hearty breakfast or a lighter meal, the breakfast buffet at Toyoko Inn Busan Station 1 has got you covered.
After a day of exploring the vibrant city of Busan, guests can unwind and indulge in a delectable meal at the hotel's in-house restaurant. Offering a diverse menu of local and international cuisines, the restaurant provides a truly satisfying dining experience. From traditional Korean dishes bursting with flavor to international favorites, every dish is prepared with the utmost care and attention to detail. With its cozy ambiance and attentive staff, the restaurant at Toyoko Inn Busan Station 1 is the perfect place to relax and enjoy a memorable meal.
Comfortable and Affordable Rooms at Toyoko Inn Busan Station 1
Experience a comfortable stay at Toyoko Inn Busan Station 1 with their range of well-appointed rooms. Whether you are traveling solo or with a companion, this hotel offers a variety of room types to suit your needs.
Choose from the Double Non Smoking or Double Smoking rooms, both offering 16 square meters of space with a cozy double bed. If you prefer a slightly smaller room, the Semi Double rooms are perfect, providing 13 square meters of space with a comfortable double bed. For solo travelers, the Single Non Smoking and Single Smoking rooms offer a snug 13 square meters of space with a single bed.
If you are traveling with a friend or family member, the Twin Non Smoking and Twin Smoking rooms are ideal. These spacious rooms feature 16 square meters of space and come with two comfortable single beds.
By booking your stay at Toyoko Inn Busan Station 1 through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at Toyoko Inn Busan Station 1, making your travel planning a breeze.
Exploring the Vibrant Neighborhood of Dong-gu in Busan
Nestled in the heart of Busan, the bustling neighborhood of Dong-gu offers an exciting blend of traditional charm and modern attractions. With its convenient location near Toyoko Inn Busan Station 1, visitors can easily explore the vibrant streets and immerse themselves in the local culture.
One of the highlights of Dong-gu is the famous Busan Station, a historic landmark that showcases the city's rich heritage. This iconic train station, built in the early 20th century, boasts a beautiful architectural design, blending Western and Eastern influences. Stroll through its grand entrance and marvel at the intricate details that have stood the test of time.
For those seeking a taste of local cuisine, Dong-gu is a food lover's paradise. The streets are lined with an array of restaurants, street food stalls, and traditional markets. Indulge in mouthwatering seafood dishes, such as freshly caught fish and succulent grilled octopus, or try the famous Busan-style dwaeji-gukbap, a hearty pork soup with rice. Don't forget to explore the bustling Gukje Market, where you can find everything from Korean street food to vintage clothing and unique souvenirs.
Beyond its culinary delights, Dong-gu offers a variety of entertainment options. Catch a performance at the Busan Cultural Center, which hosts a range of concerts, plays, and exhibitions throughout the year. For a relaxing day out, head to Yongdusan Park, a tranquil oasis amidst the bustling city. Take a leisurely stroll through its lush gardens, enjoy panoramic views of Busan from the iconic Busan Tower, or simply unwind with a picnic.
With its vibrant atmosphere, rich history, and diverse attractions, Dong-gu is a neighborhood that truly captures the essence of Busan. Whether you're a history enthusiast, a food lover, or simply looking to immerse yourself in the local culture, a stay at Toyoko Inn Busan Station 1 puts you right in the heart of all the action.
Convenient Transportation from the Airport to Toyoko Inn Busan Station 1
Located in the vibrant Dong-gu district of Busan, South Korea, Toyoko Inn Busan Station 1 offers comfortable and convenient accommodation for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation network in the city.
If you are arriving at Gimhae International Airport, the closest airport to Busan, you have several options to reach Toyoko Inn Busan Station 1. The most convenient and fastest way is to take a taxi directly from the airport. The journey takes approximately 30 minutes, depending on the traffic conditions. Alternatively, you can also take the airport limousine bus to Busan Station, which is just a short walk away from the hotel.
For those arriving at Busan's other major airport, Ulsan Airport, you can take a taxi from the airport to Toyoko Inn Busan Station 1. The taxi ride takes around 40 minutes, depending on the traffic. Alternatively, you can take a bus from the airport to Busan Station and then walk to the hotel.
No matter which airport you arrive at, transportation to Toyoko Inn Busan Station 1 is convenient and hassle-free. The hotel's prime location in Dong-gu allows easy access to Busan's popular attractions, shopping districts, and dining options. Whether you are in Busan for business or leisure, Toyoko Inn Busan Station 1 provides a comfortable and convenient base for your stay.
Explore the Vibrant Surroundings of Toyoko Inn Busan Station 1
Located in the heart of Busan, Toyoko Inn Busan Station 1 offers easy access to a range of exciting landmarks and attractions. Just steps away from the hotel, you'll find Busan Station Plaza, a bustling hub where you can immerse yourself in the vibrant energy of the city. Take a leisurely stroll through Busan China Town, known for its colorful streets and delicious street food, or visit Choryang Oriental Medicine Clinic to experience traditional Korean healing practices. For those seeking spiritual tranquility, Solimsa Temple is a serene oasis where you can find inner peace and admire the beautiful architecture.
If you're interested in learning more about Korean culture, make sure to visit Alliance Francaise de Busan, a cultural center that offers language classes, art exhibitions, and film screenings. For any medical needs, Sujeong Oriental Medicine Clinic and Cheongsipja Hospital are conveniently located nearby. Shopaholics will delight in exploring Namsun Warehouse, a trendy shopping destination, and Gold Theme Street, where you can find unique gold accessories. Lastly, don't miss the chance to take a ride on the Busanpo Gaehangado Monorail, offering breathtaking views of the city and the sea. With its prime location, Toyoko Inn Busan Station 1 is the perfect base for discovering all that Busan has to offer.
Convenient Public Transport Stations Near Toyoko Inn Busan Station 1
Located in the heart of Busan, Toyoko Inn Busan Station 1 offers easy access to several nearby public transport stations. The hotel is conveniently situated within walking distance of Choryang Subway Station, making it a breeze to explore the city's top attractions. Additionally, Busan Station, a major transportation hub, is just a short distance away, providing guests with convenient connections to other cities in South Korea.
For those looking to explore further, Busanjin Subway Station and Jwacheon Subway Station are also within close proximity to the hotel. These subway stations offer excellent connectivity to various parts of the city, allowing guests to easily visit popular landmarks such as Gamcheon Culture Village and Haeundae Beach. With the Busan Subway Station and Busanjin station Busan Metro nearby, guests can effortlessly navigate their way around Busan and make the most of their stay at Toyoko Inn Busan Station 1.
Delicious Dining Options Just Steps Away
When it comes to dining options, Toyoko Inn Busan Station 1 is surrounded by a plethora of mouthwatering choices. Just a short walk from the hotel, you'll find Bonjeon Dwaeji Gukbap, a local favorite known for its hearty pork soup and rice dish. If you're in the mood for some authentic Busan cuisine, head over to Choryang Milmyeon, where you can savor their signature cold wheat noodles topped with spicy sauce and fresh vegetables. For those craving dumplings, Maga Mandu is the place to be, serving up steaming hot dumplings filled with a variety of delicious fillings. Gogwan Hamburg is a must-visit for burger lovers, offering juicy patties with a Korean twist. SoMoonNan BulBaek is another fantastic option, specializing in traditional Korean barbecue with a wide selection of premium meats. Pyeongsanok is a popular spot for those looking to indulge in traditional Korean dishes, while Best Hyang is known for its comforting bowls of bibimbap. Seafood enthusiasts will delight in the fresh catch at Deok Mi Grilled Fish, while Agungi Gudeuljang offers a unique dining experience with their selection of traditional Korean stews. Finally, Wheat Yang Grilled Fish is a great place to enjoy grilled fish dishes bursting with flavor. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Toyoko Inn Busan Station 1.
Shop 'til you drop in Busan
Toyoko Inn Busan Station 1 is surrounded by an array of shopping landmarks that are sure to satisfy even the most avid shopaholics. Just a stone's throw away is the bustling Busanjin Market, where you can immerse yourself in the vibrant atmosphere and browse through a wide variety of fresh produce, local delicacies, and unique souvenirs. If you're looking for trendy fashion and accessories, head over to I Am Shopping Busan Station, a modern shopping complex that offers a diverse range of stylish clothing, shoes, and accessories. For a more upscale shopping experience, Daone Mall is the perfect destination, with its upscale boutiques, luxury brands, and chic cafes. And don't forget to explore Choryang Market, a hidden gem known for its vintage clothing, antiques, and traditional Korean handicrafts. With these fantastic shopping options right at your doorstep, you'll be able to shop to your heart's content during your stay at Toyoko Inn Busan Station 1.
Affordable Luxury at Toyoko Inn Busan Station 1
Experience the best of Busan without breaking the bank at Toyoko Inn Busan Station 1. With an average room price of just $59, this hotel offers unbeatable value for money. Compared to the city's average room price of $103, Toyoko Inn Busan Station 1 stands out as a budget-friendly option that doesn't compromise on quality.
Step into the spacious and well-appointed rooms at Toyoko Inn Busan Station 1, and you'll immediately feel at home. Each room is tastefully decorated, featuring modern amenities and comfortable furnishings. Whether you're traveling solo or with a group, the hotel offers a range of room types to suit your needs, from cozy single rooms to larger family rooms.
Not only does Toyoko Inn Busan Station 1 provide affordable accommodation, but it also offers a host of complimentary services and facilities. Start your day right with a delicious breakfast buffet, included in the room rate. Stay connected with free Wi-Fi throughout the hotel, and take advantage of the convenient on-site laundry facilities. With its prime location near Busan Station, you'll have easy access to the city's top attractions, making Toyoko Inn Busan Station 1 the perfect choice for budget-conscious travelers seeking comfort and convenience.
Clean and Comfortable Rooms in a Great Location
Toyoko Inn Busan Station 1 offers guests clean and comfortable rooms in a superb location. Many reviewers have praised the cleanliness of the rooms, highlighting that they are well-maintained and spotless. The staff at the hotel are also commended for being helpful and accommodating, ensuring a pleasant stay for guests. Additionally, the hotel's proximity to Busan Station is a major plus, making it convenient for travelers to explore the city. Guests have also enjoyed the delicious breakfast offered at the hotel, adding to the overall positive experience. Whether you're visiting for business or leisure, Toyoko Inn Busan Station 1 provides a great base for your stay in Busan.
Excellent Customer Ratings for Toyoko Inn Busan Station 1
Toyoko Inn Busan Station 1 has received outstanding customer ratings, making it a top choice for travelers visiting Busan, South Korea. With an overall rating of 8.9, guests have consistently praised this hotel for its exceptional value, cleanliness, and location.
One of the standout features of Toyoko Inn Busan Station 1 is its excellent value for money. With a rating of 8.8 for value, guests appreciate the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for great bang for your buck, this hotel delivers on all fronts.
Another aspect that guests love about this hotel is its cleanliness, with a rating of 8.9. The rooms are meticulously maintained, ensuring a comfortable and hygienic stay. The attention to detail in housekeeping is evident throughout the property, making guests feel refreshed and relaxed during their visit.
Excellent8.6
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Here's an enhanced version of your review: My experiences with various Toyoko Inns across Korea have consistently impressed me with their comprehensive offerings tailored to travelers' needs. From laundry facilities to a satisfying breakfast spread, clean rooms, luggage storage, and essential amenities like shower supplies, fridge, and kettle, the attention to detail is evident. However, it's worth noting that the check-in time of 3-4pm and early check-out at 10am might inconvenience some guests. Additionally, the inability to store luggage between stays at the Busan station branch contrasts with the flexibility offered by other locations, requiring travelers to seek alternative storage options at the station. The breakfast, served buffet-style with a range of Korean dishes, toast, salads, fruits, and soups, caters to diverse tastes. While the branch's location might not offer the liveliest surroundings, its proximity to the Busan KTX train and metro station proves highly convenient for travelers, with several popular food options nearby. The compact size of the rooms and bathrooms may not suit those prone to claustrophobia, but for most guests, it strikes a comfortable balance. However, space limitations might pose challenges for those needing to access multiple suitcases simultaneously. The bathroom amenities, including body soap, shampoo, conditioner, hand towels, and bath towels, are provided, although guests should bring their toothbrushes and toothpaste. Notably, the inclusion of a Japanese-style bidet adds a touch of convenience and cultural flair. In summary, Toyoko Inn Busan Station offers excellent value for money, combining convenience and cleanliness to provide travelers with a comfortable place to rest and recharge during their journeys.
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.
We stayed there for 3 nights with family and friends. We love the location, it's super easy to find and super easy to get around in Busan when you stay here. The bus stops and Metro and Train station are all just around you. We love their breakfast menu. The room is small but clean and complete. We have all we need inside. And we sleep comfortably every night during our stay there. Reception staffs are super friendly and efficient. Thank you all, we enjoy our stay there.
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.
a literal stone's throw from busan station + subway entrance. you cannot miss it when you exit the station. we needed somewhere to rest for our first night upon arriving in korea and picked this place which looked well situated, and it turned out to be the best hotel ever. the room size was modest and i wondered how they could fit a bathtub in as described in the facilities but they did. hot water and water pressure was perfect. the room was so clean, they even had a humidifier which was a life saver. enough charging points as well. besides 2 bottle of water, they have a cold/hot water dispenser at the ground lobby (another life saver), along with pajamas (how amazing is that!), tea bags, and even facial foam/ moisturizer (mindblowing). the breakfast (which was included) had such amazing spread. this set the bar high for me in the trip but the rest of the hotels which were more expensive didn't even meet the standards set here. the rest of my trip was spent thinking about how awesome toyoko inn hotel busan station 1 was!!! would absolutely try another toyoko inn hotel in my next trip (hopefully it has the same level of service!) PLEASE STAY HERE if you are looking at a trip to busan you will not regret!
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.
Booked this hotel for 3 nights after reading about how it is conveniently located next to the Busan KTX station (Exit 1). It is also within walking distance to a bus stop and the Line 1 metro subway (Exit 6). Had a good experience staying here on a whole, the room is clean and just the right size for my solo travel needs, with amenities like a mini fridge and TV plus a nice view of Busan Station. I like that breakfast was included in the price, you get to sample different types of Korean staples (no takeaway option though if you do need to head out earlier than the breakfast hours). There may be a lift traffic jam during breakfast hours though, with everyone headed down to fill up their stomachs. Do remember to bring a travel adaptor as the socket types here are the conventional Korean ones (type F I think). Will definitely consider staying here again during my next visit to Busan :)
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.
90 meters to public transportation
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
“Excellent location”
Generally, I have good experience staying at Toyoko Inn Busan Station. However, I can't omit the issues I encountered, so I'll mention them here as feedbacks for the hotel to hopefully improve. I'll start with the good part. Firstly, the location is superb! Especially for those travelling on KTX, as it's literally next door~ 2 min walk from KTX exit 1. Bus stop for Busan City Tour Buses is across the street. Many tours use the KTX exit 1 as their meeting point. Bus stops for general public buses are 5 min walk. Chinatown, Texas street, convenience stores and many eateries are either next door or within 5 min walk. Secondly, I requested for a quiet room in a high floor and they granted my request. The room, including the bathroom and the bed, was clean and comfortable. I really like the design of the bathroom - it has a bathtub! and a Japanese toilet which I loved so much! The toilet seat can be set to warm and I was a fan of the bidet. A clothing line was also available. The room doesn't have storage/wardrobe for clothes and stuffs but there's a space near the window that can be used to put a luggage or some other stuffs. A set of clean towels and a bottle of water would be hung on my door every day if I chose not to have my room serviced/cleaned. Water dispenser, washing machine, dryer, pyjamas and basic toiletries are available for free on 1F. While laundry detergent, toothpaste and toothbrush are available for purchase from the vending machine on 1F. Luggage drop-off service is also available for early arrival / late check-out. Lastly, I enjoyed the buffet breakfast! It really gave me enough fuel to go out-and-about and I wasn't hungry until dinner time. They prepared a combination of Korean and Western food, including some soup, porridge, fruit and salad. Only available from 6:30 - 9:00 AM and they're very strict with this schedule. Now, the downsides. For a hotel located next to the main station and a busy transit area where many foreign tourists come and go, I wish the staff would speak English more fluently. In my interactions with the staff during my 6-night stay, never once I heard the staff say the basic words of common courtesy like "please" or "sorry". This, unfortunately, came across as rude, cold and inconsiderate. I had issues with the AC in the room I initially allocated. Staff had to come in to fix it twice, near midnight and again the next early morning. Between 9am - 1pm, the front desk rang me a few times, even though I was sleeping in the room. They asked whether I wanted to change rooms. When I said the aircon was working now, they still kept asking about changing rooms. So I concluded that what they're trying to say was that I had to change rooms. I asked whether they could help me move my stuff (I unpacked already!). To my surprise, they immediately replied, NO. They reiterated that I had to move my stuff myself. Since the AC issue and room change weren't due to any faults on my end, at the very least I expected them to offer assistance with my stuff. Apparently, that's not the case - and as I mentioned earlier, no common courtesy words like "please" or "sorry" from them. The TV in the room displayed some info, including that we needed to inform the front desk if we wish to choose a different time for cleaning. However, when I rang them to ask for another hour in the room before they could clean it, they refused and said "No, you can't. Either you leave the room between 10am to 3pm, or no cleaning." So, I find this response inconsistent and not accommodative to guest's needs. Moreover, when I placed the dirty towels, mat and pjs outside the room (as per their instructions), as I waited for the elevator I heard the cleaner mumble something that sounded unhappy. Lastly, for a 21-storey hotel, having only 3 elevators and 2 sets of washing machine and dryer in operation isn't sufficient. Overall, despite the downsides, I still enjoyed my stay mainly due to its cleanliness, comfortable room and
Hello, this is Toyoko Inn Busan Station No.1. First of all, thank you very much for sharing your valuable experience.We sincerely apologize for any inconvenience this may have caused you while using it. I will make an effort to improve that content.Thank you.