The Portobello Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

22 Stanley Gardens, Notting Hill, London, United Kingdom, W11 2NG

Highlights

Sparkling clean

Sparkling clean - Guests have rated this property 9.0/10 on cleanliness

590 meters to public transportation

590 meters to public transportation - Holland Park Tube Station is within 590 meters

Check-in [24-hour]

Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Bar

Airport transfer

Family room

Luggage storage

Breakfast

About us

Conveniently situated in the Notting Hill part of London, this property puts you close to attractions and interesting dining options. This 4.0-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Cleanliness 9.1
Location 8.8
Service 8.8
Facilities 8.1

Based on 86 verified reviews

Cleanliness score out of 10
Location score out of 10
Service score out of 10
Facilities score out of 10
Room comfort and quality score out of 10
Value for money score out of 10
  • "The staff was extremely helpful and friendly."
  • "Fantastic location"
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Nearest transportation options

Holland Park Tube Station is within 0.58 km

Notting Hill Gate Tube Station is within 0.6 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 55 places in walking distance!

Parking
Available
Walkable places
Threesixty Theatre
40 m
Gallery 75
100 m
Silk&Cashmere - Fabeks
110 m
Alexeeva & Jones Chocolates
120 m
Geoffrey Van's Arcade
120 m
Popular landmarks
Natural History Museum
2.5 km
V&A - Victoria and Albert Museum
2.8 km
Madame Tussauds London
3.5 km
Buckingham Palace
4.4 km
National Gallery
5.2 km
Closest landmarks
Ghauri Dental Clinic
250 m
Form Studios
260 m
Baywood Chemist
270 m
LAZEO Clinic
290 m
Themes & Variations
290 m

Good to know

Value for money7.7
Distance to city center1.00 Miles
Location rating8.8
Nearest airportLondon City Airport (LCY)
Distance to airport17.5 km

Select your room

1/4

Double Room

13 m²/140 ft²
Max 2 adults
1 king bed

9.6

Exceptional

Room comfort
Street view
1/4

Deluxe Room

14 m²/151 ft²
Max 2 adults
1 king bed
Street view
1/4

Superior Double Room

14 m²/151 ft²
Max 2 adults
1 king bed

9.6

Exceptional

Room comfort
Street view
1/3

Premium Superior Double

Max 2 adults
1/3

Budget Double Room

Max 2 adults
1/3

Luxury Double

14 m²/151 ft²
Max 2 adults
1 king bed
Street view

Frequently asked questions

The Portobello Hotel fulfill our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, first aid kit, temperature check for guests and staff, body thermometer, doctor/nurse on call, and free face masks for more rounded safety precautions and hygiene protocols.

At The Portobello Hotel, guest visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

100.0% of our past visitor reviews have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for The Portobello Hotel down in the review section.

Past solo travelers that have stayed at this property have given The Portobello Hotel an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given The Portobello Hotel an average rating of 8.2. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given The Portobello Hotel an average rating of 7.2. You can look up more in depth customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given The Portobello Hotel an average rating of 10.0. You can search for more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to The Portobello Hotel is London City Airport, 18.0 km away.

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More about The Portobello Hotel

More about The Portobello Hotel

Experience Luxury and Charm at The Portobello Hotel in London

Welcome to The Portobello Hotel, a 4-star boutique hotel located in the heart of London, United Kingdom. With its elegant design, impeccable service, and prime location, this hotel offers a truly unforgettable stay for both business and leisure travelers. Step into a world of luxury as you enter one of the 21 beautifully appointed rooms at The Portobello Hotel. Each room is thoughtfully decorated with a blend of modern amenities and classic charm, creating a warm and inviting atmosphere. Whether you choose a cozy single room or a spacious suite, you can expect comfort and relaxation throughout your stay. Check-in at The Portobello Hotel begins at 03:00 PM, allowing you to settle in and make yourself at home. The friendly and attentive staff will be there to assist you with any requests or questions you may have. And when it's time to check-out, you can enjoy a leisurely morning as the check-out time is until 12:00 PM. In 2011, The Portobello Hotel underwent a renovation to ensure that guests experience the utmost comfort and style. The result is a harmonious blend of modern amenities and classic elegance, creating a truly unique and memorable atmosphere. Whether you're traveling for business or pleasure, you'll appreciate the attention to detail and the thoughtful touches that make this hotel a standout choice. Families traveling with children will be pleased to know that The Portobello Hotel welcomes young guests with open arms. Children between the ages of 6 to 17 can stay free of charge, making this hotel a great choice for a family vacation. With its convenient location and child-friendly amenities, you can create lasting memories with your loved ones while exploring the vibrant city of London. Situated just 1.00 mile from the city center, The Portobello Hotel offers easy access to London's top attractions, shopping districts, and entertainment venues. If you're flying into the city, the hotel is approximately 60 minutes away from the airport, ensuring a smooth and convenient journey. Experience the perfect blend of luxury, charm, and convenience at The Portobello Hotel in London. Book your stay today and indulge in a truly unforgettable experience.

Unwind and Revel in the Vibrant Atmosphere of The Portobello Hotel's Bar

At The Portobello Hotel, we understand the importance of providing our guests with exceptional entertainment facilities. That's why we take great pride in our vibrant bar, where you can unwind and revel in the lively atmosphere. Step into our stylish and sophisticated bar, and you'll be greeted by a wide selection of premium spirits, wines, and craft beers. Whether you're in the mood for a classic cocktail or a refreshing pint, our skilled bartenders are ready to craft the perfect drink to suit your taste. Enjoy your beverage of choice while mingling with fellow travelers or simply sit back and soak in the energetic ambiance of the bar.

Convenience Facilities at The Portobello Hotel

Experience a seamless stay at The Portobello Hotel with its array of convenience facilities. From round-the-clock room service to complimentary Wi-Fi, this hotel ensures that all your needs are met during your stay in London. Start your day with a delicious breakfast in bed or enjoy a late-night snack with the 24-hour room service available at your fingertips. Leave your laundry worries behind with the convenient laundry service provided by the hotel, allowing you to have fresh and clean clothes throughout your stay. For added convenience, the hotel offers safety deposit boxes to keep your valuables secure, while the concierge is always ready to assist you with any queries or recommendations. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to stay connected with loved ones or catch up on work. Additionally, the hotel provides dry cleaning services, ensuring that your clothes are always looking their best. Luggage storage is also available, allowing you to explore the city without the burden of carrying your bags. With daily housekeeping, you can enjoy a clean and tidy room every day of your stay. At The Portobello Hotel, convenience is at the forefront, ensuring that your stay in London is as comfortable and hassle-free as possible.

Convenient Transport Facilities at The Portobello Hotel

At The Portobello Hotel, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, making your transition to The Portobello Hotel as smooth as possible. Exploring the vibrant city of London is made easy with our tours and ticket service. Whether you're interested in visiting iconic landmarks or discovering hidden gems, our knowledgeable staff can help you plan the perfect itinerary. We also offer a taxi service, ensuring you can easily navigate the city at your own pace. If you're traveling by car, you'll appreciate our onsite car park. With secure parking facilities, you can rest assured that your vehicle is in safe hands while you enjoy your stay. Whether you're traveling for business or leisure, The Portobello Hotel's transport facilities are designed to enhance your experience and make your stay in London truly unforgettable.

Luxurious Room Facilities at The Portobello Hotel

Experience ultimate comfort and convenience at The Portobello Hotel with its luxurious room facilities. Each room is equipped with modern amenities to ensure a delightful stay. Stay cool and comfortable with the air conditioning provided in every room. No need to worry about packing a hair dryer as one is conveniently available for your use. Catch up on your favorite shows or unwind with a movie on the television provided in your room. Indulge in refreshments from the mini bar, stocked with a selection of beverages and snacks. Step out onto your own private balcony or terrace and enjoy the fresh air and beautiful views. Stay entertained with satellite/cable TV, offering a wide range of channels to choose from. Keep your drinks and snacks chilled with the refrigerator available in your room. At The Portobello Hotel, every detail has been carefully considered to ensure your comfort and satisfaction. Experience the epitome of luxury with our exceptional room facilities.

Indulge in Delectable Dining at The Portobello Hotel

At The Portobello Hotel, we understand the importance of a memorable dining experience. Our hotel offers a range of exceptional dining facilities that are sure to satisfy even the most discerning palate. Start your day off right with our delicious breakfast buffet, featuring a wide selection of continental delights. From freshly baked pastries to artisanal cheeses, there's something to please every taste bud. For those who prefer the comfort and privacy of their own room, our 24-hour room service is at your disposal. Whether you're craving a late-night snack or a full-course meal, our dedicated team is ready to deliver a delectable feast right to your doorstep. Our room service menu boasts a variety of mouthwatering options, from succulent steaks to flavorful vegetarian dishes. After a day of exploring the vibrant streets of London, unwind in our elegant dining area. Indulge in a sumptuous meal prepared by our talented chefs, who use only the finest ingredients to create culinary masterpieces. From classic British dishes to international favorites, our menu offers a diverse range of flavors to suit every palate. With impeccable service and a charming ambiance, dining at The Portobello Hotel is an experience not to be missed.

Discover the Vibrant Charm of Notting Hill

Nestled in the heart of London, The Portobello Hotel offers guests the perfect base to explore the vibrant neighborhood of Notting Hill. Known for its bohemian atmosphere and colorful streets, Notting Hill is a haven for art, culture, and eclectic vibes. Start your day with a leisurely stroll along Portobello Road, just steps away from the hotel. This iconic street comes alive every weekend with the famous Portobello Road Market, where you can find everything from vintage treasures to fresh produce. Immerse yourself in the lively atmosphere as you browse through a myriad of stalls, savoring the aromas of street food and enjoying the sounds of live music. Beyond the market, Notting Hill offers a wealth of cultural experiences. Visit the renowned Electric Cinema, one of the oldest working cinemas in the country, for a unique movie-watching experience in luxurious surroundings. Explore the charming streets lined with colorful townhouses and quaint boutiques, and don't forget to snap a photo in front of the iconic blue door from the movie 'Notting Hill.' For those seeking a taste of the local cuisine, Notting Hill boasts an array of trendy cafes, gastropubs, and international restaurants. Indulge in a hearty English breakfast at a cozy cafe, or sample flavors from around the world at the diverse food stalls in the area. In the evening, immerse yourself in the lively nightlife scene, with plenty of bars and pubs offering live music and a buzzing atmosphere. With its unique charm, vibrant energy, and diverse offerings, Notting Hill is a must-visit destination for any traveler. And with The Portobello Hotel as your base, you'll be perfectly positioned to soak up all the magic this enchanting neighborhood has to offer.

Traveling to The Portobello Hotel in Notting Hill, London

Located in the vibrant neighborhood of Notting Hill in London, The Portobello Hotel offers a charming and luxurious stay for travelers visiting the city. Getting to the hotel from the nearest airports is a breeze, thanks to London's efficient transportation system. If you're flying into London Heathrow Airport, you have several options to reach The Portobello Hotel. The most convenient and fastest way is to take a taxi or a private car service, which will take around 30-40 minutes depending on the traffic. Alternatively, you can take the Heathrow Express train to Paddington Station, and from there, it's a short taxi or bus ride to the hotel. For those arriving at London Gatwick Airport, the Gatwick Express train is the most convenient option. The train runs every 15 minutes and takes you directly to Victoria Station. From Victoria Station, you can take a taxi or hop on a bus to reach The Portobello Hotel, which is just a short distance away. If you're flying into London City Airport, you can take the Docklands Light Railway (DLR) to Bank Station, and then transfer to the Central Line to reach Notting Hill Gate Station. From there, it's a leisurely stroll or a short taxi ride to the hotel. No matter which airport you arrive at, traveling to The Portobello Hotel is a seamless experience, allowing you to quickly immerse yourself in the vibrant atmosphere of Notting Hill and explore the nearby attractions such as Portobello Road Market and Kensington Gardens.

Discover the Vibrant Surroundings of The Portobello Hotel

Nestled in the heart of London's vibrant Notting Hill neighborhood, The Portobello Hotel offers a prime location surrounded by an array of landmarks and attractions. Just steps away from the hotel, guests will find themselves immersed in the lively atmosphere of the Coronet, a historic theater known for its eclectic performances and live music events. For those seeking a tranquil escape, Tavistock Road Gardens is a serene green space nearby, perfect for a leisurely stroll or a peaceful picnic. Food enthusiasts will be delighted to discover Garcia's Food and Wine, a local favorite offering a wide selection of gourmet delights. Meanwhile, families with children can enjoy a fun-filled day at Bramley's Big Adventure, an indoor playground featuring exciting rides and activities for kids of all ages. For a taste of the city's vibrant culture, guests can visit the renowned London Notting Hill Carnival, a lively celebration of Caribbean music, dance, and food that takes place annually. Exploring the charming streets of Notting Hill is a must-do for visitors, with its iconic pastel-colored houses, trendy boutiques, and bustling markets. Golborne Road, in particular, is a treasure trove of antique shops, vintage clothing stores, and unique cafes. Nature lovers can escape the hustle and bustle of the city at Avondale Park, a picturesque green oasis offering beautiful gardens, playgrounds, and sports facilities. Additionally, the Pathfinder Project, a community garden initiative, provides a serene space for relaxation and contemplation. The Portobello Hotel's location also offers convenient access to essential services, such as the Walmer Road Clinic, ensuring guests have everything they need for a comfortable stay. With its diverse range of landmarks and attractions, The Portobello Hotel is the perfect base for exploring the vibrant surroundings of Notting Hill and immersing yourself in the rich culture and charm of London.

Conveniently Located Near Major Tube Stations

The Portobello Hotel is perfectly situated near several major tube stations, making it an ideal choice for travelers looking for convenient access to public transportation in London. Just a short walk away, you'll find Westbourne Park Tube Station, Holland Park Tube Station, Latimer Road Tube Station, Notting Hill Gate Tube Station, and Ladbroke Grove Tube Station. These well-connected tube stations provide easy access to various parts of the city, allowing guests to explore London's top attractions with ease. Whether you want to visit the iconic landmarks such as Buckingham Palace and the Tower of London, or explore the vibrant neighborhoods like Covent Garden and Camden Town, you'll find that these tube stations offer quick and efficient transport options. With The Portobello Hotel's prime location near these public transport stations, you can spend less time commuting and more time immersing yourself in the rich history and vibrant culture of London.

A Gastronomic Adventure in Notting Hill

Situated in the vibrant neighborhood of Notting Hill, The Portobello Hotel is surrounded by an array of delightful dining options. Just a stone's throw away, you will find Maramia, a charming Middle Eastern restaurant offering a delectable menu of traditional dishes bursting with flavor. For those craving Italian cuisine, Zephyr Notting Hill and POLPO Notting Hill are must-visit destinations, serving up mouthwatering pasta, pizza, and small plates in a trendy setting. If you're in the mood for British pub fare, The Knight of Notting Hill is the place to be, offering hearty classics and a wide selection of beers. For a relaxed and cozy atmosphere, head to The Elgin, a gastropub known for its delicious Sunday roasts. WestEleven is another popular choice, offering an eclectic menu of international dishes made with locally sourced ingredients. Coffee lovers will appreciate Camden Coffee House, a cozy cafe serving up aromatic brews and delicious pastries. If you're in the mood for Malaysian cuisine, Makan Restaurant is a hidden gem, offering authentic flavors and a warm ambiance. For those looking for a quick bite, Firezza Willesden Green is a pizza joint that will satisfy your cravings with their mouthwatering wood-fired pizzas. And if you're in the mood for some Asian fusion, Prime Rice London is the place to be, offering a unique blend of flavors from across the continent. With such a diverse range of dining options just steps away from the hotel, The Portobello Hotel is the perfect base for a gastronomic adventure in Notting Hill.

Shop 'til You Drop: The Best Shopping Landmarks near The Portobello Hotel

Located in the heart of London's vibrant Notting Hill neighborhood, The Portobello Hotel is surrounded by a plethora of unique and eclectic shopping landmarks. Just steps away from the hotel, you'll find Gallery 75, a contemporary art gallery showcasing works from local and international artists. Book lovers will delight in a visit to the iconic Travel Bookshop, known for its wide selection of travel literature and cozy atmosphere. Music enthusiasts can spend hours browsing through vinyl records at Rough Trade and Music & Video Exchange, while art lovers can explore the stunning exhibitions at Caelt Gallery and Serena Morton 11 Gallery. For those seeking eclectic vintage finds, Geoffrey Van's Arcade and Golborne Rd Market are a must-visit. And if you're looking to add a touch of elegance to your home, Graham & Green offers a curated collection of stylish and unique furniture and home decor. Finally, fashionistas will be in heaven at Coco Ribbon, a boutique known for its luxurious and fashion-forward clothing and accessories. With such a diverse range of shopping options just moments away, The Portobello Hotel is the perfect base for a retail therapy getaway in London.

Delightful and Quirky Rooms in an Excellent Notting Hill Location

The Portobello Hotel in London is a hidden gem that offers guests a truly unique experience. With its quirky rooms and excellent location in the heart of Notting Hill, this hotel is a must-visit for those seeking something out of the ordinary. The staff at The Portobello Hotel are not only lovely, but also delightfully welcoming, ensuring that guests feel right at home from the moment they step through the door. The rooms themselves are comfortable and quiet, providing a peaceful retreat from the bustling city. Guests can expect a high level of cleanliness and safety measures, with the hotel's attention to detail truly shining through. The excellent room service is prompt and reasonably priced, adding an extra touch of convenience to an already wonderful stay. Whether you're exploring the vibrant streets of Notting Hill or simply looking for a quiet escape, The Portobello Hotel comes highly recommended.

Exceptional Customer Ratings at The Portobello Hotel

The Portobello Hotel in London, United Kingdom, has received exceptional customer ratings across various categories. With an impressive overall rating of 8.5, this hotel has consistently delivered a memorable and satisfying experience to its guests. One of the standout aspects of The Portobello Hotel is its exceptional cleanliness, with a rating of 9.1. Guests can expect immaculate rooms and common areas, ensuring a comfortable and hygienic stay. The hotel's commitment to maintaining a pristine environment truly sets it apart. Another highlight of The Portobello Hotel is its dedicated and friendly staff, earning an impressive rating of 8.8. From the moment guests arrive, they are greeted with warm hospitality and attentive service. The staff members go above and beyond to ensure that every guest's needs are met, creating a welcoming and personalized experience. Moreover, The Portobello Hotel's location has been highly praised by guests, with a rating of 8.8. Situated in the vibrant neighborhood of Notting Hill, guests have easy access to the iconic Portobello Road Market, charming cafes, and trendy boutiques. The hotel's prime location allows guests to immerse themselves in the vibrant atmosphere of London while enjoying a peaceful retreat. With exceptional cleanliness, outstanding staff performance, and a prime location, The Portobello Hotel has consistently exceeded guest expectations. Whether you are visiting London for business or leisure, this hotel promises a memorable and delightful stay.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Hungarian
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Taxi service

Food and dining

Breakfast options
  • Continental

Location

22 Stanley Gardens, Notting Hill, London, United Kingdom, W11 2NG

Excellent8.8

Location

Airports
  • London City Airport (LCY)
    17.5 km
  • Heathrow Airport (LHR)
    18.0 km
Public transportation
  • Holland Park Tube Station
    580 m
  • Notting Hill Gate Tube Station
    600 m 10 min walk
Hospital or clinic
  • Ghauri Dental Clinic
    250 m
Shopping
  • Camden Market
    5.2 km
Convenience store
  • The Co-operative Food
    2.5 km
Cash withdrawal
  • ATM
    370 m

What's nearby

Popular landmarks
  • Natural History Museum
    2.5 km
  • V&A - Victoria and Albert Museum
    2.8 km
  • Madame Tussauds London
    3.5 km
  • Buckingham Palace
    4.4 km
  • National Gallery
    5.2 km
  • The British Museum
    5.4 km
  • Big Ben
    5.6 km
  • London Eye
    5.9 km
  • Tower of London
    8.8 km
  • Tower Bridge
    8.9 km
Nearby landmarks
  • Threesixty Theatre
    40 m
  • Gallery 75
    100 m
  • Silk&Cashmere - Fabeks
    110 m
  • Alexeeva & Jones Chocolates
    120 m
  • Geoffrey Van's Arcade
    120 m
  • Lonsdale
    140 m
  • The Blue Door
    200 m
  • Electric Cinema
    230 m
  • Ghauri Dental Clinic
    250 m
  • Form Studios
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1.00 Miles
  • Travel time to airport (minutes)60
  • Airport transfer fee70 GBP
Extras
  • Breakfast charge (unless included in room price)20 GBP
The property
  • Room voltage240
  • Number of rooms 21
  • Most recent renovation2011
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1

Reviews of The Portobello Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

From 32 reviews

  • Cleanliness score 9.1 out of 10 and is a high score in London
  • Location score 8.8 out of 10 and is a high score in London
  • Service score 8.8 out of 10 and is a high score in London
  • Facilities score 8.1 out of 10 and is a high score in London
  • Room comfort and quality score 8 out of 10 and is a high score in London
  • Value for money score 7.7 out of 10 and is a high score in London
Guest Type
Room Type
Language
Changed to review page 1
  1. 10.0Exceptional

    Zuzana from United States
    Solo traveler
    Room Assigned on Arrival
    Stayed 1 night in September 2022

    “Fantastic location”

    The hotel is across the street from 3 Michelin star restaurant! It is genuine and just lovely. The staff was extremely helpful and friendly.

    Reviewed September 15, 2022
  2. 4.4

    Stephanie from United Kingdom
    Family with young children
    Double Room
    Stayed 1 night in February 2022

    “Terrible customer service”

    I made a booking for one room for 1 adult and 3 children (I had confirmation for this). We booked in then went to room to find only two single beds. Hotel refused to give a refund. Hotel manager refused to speak with me (on phone), refused to help sort the problem with booking company. Unhelpful and no compassion . By now 7pm, dinner time, hungry tired children. By 9.30 booking company agreed to pay extra room cost of £200 ( I have to pay and hopefully reclaim). I am in one room with my youngest and the two teenagers two floors below. Not ideal and in most hotels not allowed. Hotel have also increased the cost of the second room to £220!! Clearly they put money making over providing a quality service. This episode has put a big downer on our half term trip to London. Will go abroad rather than return again

    Reviewed February 22, 2022
  3. 8.8Excellent

    James from United Kingdom
    Couple
    Superior Double Room
    Stayed 1 night in October 2020

    “Home from Home”

    We were staying haven eaten nearby and were pleased with our choice. The Staff were delightfully welcoming and the room was comfortable. We were impressed by the care taken to keep everything clean and safe and there was excellent room service that was prompt and also very reasonable. It was quiet and well located. Parking might be a challenge as so much of the area is residents’ parking and the few front steps make access less than ideal for anyone with mobility issues; but once inside access us good. We are already thinking when we might need to stay again and it’s well located for good food and the nearby market.

    Reviewed October 03, 2020
  4. 5.2

    James from Australia
    Couple
    Budget Double Room
    Stayed 3 nights in July 2019

    “From Australia”

    The room was named the cosy room on the website. So cosy you could not turn around in the bathroom/shower room. The shower/bathroom was a small cupboard with no room to swing a cat. We were of average height and weight but if we had been any bigger we would have trouble sitting on the toilet. As it was we had to sit on the side of the pan.....comfortable!!!!!!!!! The breakfast was very expensive with the tea costing extra. Usually in most hotels this would be included in the English Breakfast menu. However looking at reviews I was surprised to see some were pleased. On the positive side great location close to tube and Hyde Park /Kensington Park.

    Reviewed July 26, 2019
  5. 10.0Exceptional

    Edward from United States
    Couple
    Good Room
    Stayed 1 night in July 2019

    “Gorgeous, unique hotel”

    Quirky rooms, excellent notting Hill location, lovely staff.

    Reviewed July 21, 2019
Changed to review page 1

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