The Pilgrm

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

25 London Street, Norfolk Square, Hyde Park, London, United Kingdom, W2 1HH

Highlights

Great food & dining

- Hotel restaurant and on-site dining options get positive notes for qua...

Comfortable mattresses

- Beds and bedding earn praise for comfort, with specific mentions of co...

Ideal location

- Steps from Paddington station and within easy walking distance of Hyde...

Perfect location just a few minutes walk from Paddington.
Top property facilities

They also provid luggage storage.

The place, vibe and cafe has the perfect boutique set up.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Luggage storage

Pets allowed

Balcony/terrace

Breakfast

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. This 4-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Location 9.3
Cleanliness 8.9
Service 8.6
Value for money 7.7

Based on 697 verified reviews

Location

9.3

Cleanliness

8.9

Service

8.6

Value for money

7.7

Facilities

7.3

  • "Great Boutique hotel in great location"
  • "Well designed boutique hotel at a very convenient location."
  • "Super happy with our choice to stay at The Pilgrm Hotel."
  • "The place, vibe and cafe has the perfect boutique set up."
  • "Great location, good staff, and delicious breakfast."
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Nearest transportation options

Paddington (Circle & Bakerloo) is within 0.03 km

Paddington Railway Station is within 0.2 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 74 places in walking distance!

Walkable places
Norfolk Square Gardens
70 m
Norfolk Square Garden
80 m
Talbot Square Gardens
100 m
Alexander Fleming Laboratory Museum
210 m
Paddington (Circle & Bakerloo)
30 m
Popular landmarks
Madame Tussauds London
1.6 km
Natural History Museum
2.1 km
V&A - Victoria and Albert Museum
2.1 km
Buckingham Palace
2.8 km
National Gallery
3.3 km
Closest landmarks
Winston Churchill Wing
100 m
Jefferies Wing
120 m
Out Patients Department
140 m
St Mary's Hospital
180 m
Cambridge Wing
190 m

Good to know

Value for money7.7
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport15.6 km

Select your room

1/18

Comfy Room

16 m²/172 ft²
1 king bed
Street view

8.6

Excellent

Room comfort and quality
1/18

Snug

12 m²/129 ft²
1 double bed
Street view
Preferred by Couples

8.5

Excellent

Room comfort and quality
1/18

Comfy Room

16 m²/172 ft²
Street view
1/18

Comfy Room

16 m²/172 ft²
Street view
1/18

Comfy Room

16 m²/172 ft²
Street view
1/16

Snug

12 m²/129 ft²
Street view
1/16

Snug

12 m²/129 ft²
Street view
1/16

Snug

12 m²/129 ft²
Street view
1/11

Small Double Room

10 m²/108 ft²
City view
1/11

Small Double Room

10 m²/108 ft²
City view

Frequently asked questions

While staying at The Pilgrm, indulge in your morning or evening walk at nearby park which include Norfolk Square Garden, Talbot Square Gardens, and Floating Pocket Park.

Verified guests that stayed at The Pilgrm have given this property a rating of 9.311 for its remarkable location as the primary highlight for their stay.

Past solo travelers that have stayed at this property have given The Pilgrm an average rating of 7.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given The Pilgrm an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given The Pilgrm an average rating of 7.5. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given The Pilgrm an average rating of 7.6. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given The Pilgrm an average rating of 6.5. You can check out more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given The Pilgrm an average rating of 7.4. You can find more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Paddington (Circle & Bakerloo), 33.32 m away from The Pilgrm.

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More about The Pilgrm

More about The Pilgrm

The Pilgrm: A Stylish and Family-Friendly Hotel in London

Welcome to The Pilgrm, a beautifully designed 4-star hotel located in the heart of London, United Kingdom. With its last renovation in 2017, this hotel offers a blend of modern comfort and timeless elegance. From the moment you step into the lobby, you'll be captivated by the stylish interiors and warm ambiance. The Pilgrm features 73 well-appointed rooms, each thoughtfully designed to provide a comfortable and relaxing stay. Whether you're traveling for business or pleasure, you'll find everything you need for a memorable stay. The check-in time starts from 02:00 PM, allowing you to settle in and start exploring the vibrant city of London at your own pace. One of the standout features of The Pilgrm is its family-friendly policy. Children between the ages of 3 to 6 can stay free of charge, making it an ideal choice for families looking to create lasting memories together. The hotel understands the importance of creating a welcoming environment for all guests, including the little ones. When it's time to say goodbye, the check-out time at The Pilgrm is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. So whether you're in London for a weekend getaway or an extended stay, The Pilgrm offers a stylish and family-friendly retreat that will exceed your expectations.

Unwind and Indulge at The Pilgrm's Entertainment Facilities

At The Pilgrm, your entertainment needs are well taken care of. Whether you're in the mood for a relaxing drink or looking to pick up a unique souvenir, this hotel has you covered. Step into the stylish bar, where you can unwind with a wide selection of craft cocktails, fine wines, and refreshing beverages. The bar's cozy ambiance and friendly staff create the perfect atmosphere for a laid-back evening with friends or loved ones. In addition to the bar, The Pilgrm also features a convenient gift and souvenir shop. Here, you can browse through a curated collection of one-of-a-kind items, ranging from locally made crafts to trendy fashion accessories. Take home a piece of London's vibrant culture and support local artisans while indulging in a shopping spree at this charming boutique. Whether you're looking for a special memento or a unique gift for someone back home, the gift shop at The Pilgrm is sure to have something that catches your eye.

Convenience Facilities at The Pilgrm: Enhancing Your Stay in London

At The Pilgrm, we understand the importance of convenience when it comes to making your stay in London as comfortable as possible. Our range of convenience facilities ensures that all your needs are taken care of, allowing you to focus on enjoying your time in the city. For those who prefer to travel light, our laundry service and dry cleaning options are available to keep your clothes fresh and clean throughout your stay. Our daily housekeeping service ensures that your room is always tidy and welcoming, allowing you to relax and unwind after a long day of exploring the vibrant city. We also offer a range of services to make your stay hassle-free. With our express check-in/check-out service, you can save time and start your London adventure without any delays. Our luggage storage facilities provide a secure place for your belongings, allowing you to explore the city freely. Additionally, our safety deposit boxes offer peace of mind for your valuable items. Stay connected with our complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply stay connected with loved ones, our reliable Wi-Fi ensures that you are always connected. At The Pilgrm, we prioritize your comfort and convenience, ensuring that your stay in London is memorable and enjoyable.

Convenient Transport Facilities at The Pilgrm

At The Pilgrm, guests can enjoy the convenience of onsite car parking facilities, making it easy for those traveling by car to explore the vibrant city of London. With a dedicated car park onsite, guests can rest assured that their vehicles are safely parked while they embark on their urban adventures. Whether you're planning to visit the iconic landmarks or explore the hidden gems of the city, having a car park onsite allows for seamless access to all that London has to offer. In addition to the onsite car park, The Pilgrm also provides excellent transport links to help guests navigate the city effortlessly. Located in the heart of London, the hotel is just a short walk away from Paddington Station, where you can catch trains, buses, and the Heathrow Express. This means that whether you're arriving from the airport or planning to explore other parts of the city, you'll have easy access to reliable transportation options. Furthermore, The Pilgrm is also conveniently situated near several bus stops, making it convenient for guests to hop on a bus and explore different neighborhoods and attractions. With the hotel's central location and excellent transport facilities, guests can easily immerse themselves in the vibrant energy of London and make the most of their stay at The Pilgrm.

Modern Comforts and Entertainment at The Pilgrm

At The Pilgrm, we understand the importance of providing modern comforts and entertainment options to our guests. Each of our well-appointed rooms is equipped with a hair dryer, ensuring that you can easily style your hair before heading out for the day. Whether you're attending a business meeting or exploring the vibrant city of London, you can always look your best. Additionally, we offer a television in every room, complete with satellite/cable TV channels. After a long day of sightseeing or attending meetings, you can unwind in the comfort of your room and catch up on your favorite shows or movies. With a wide range of channels to choose from, there's something for everyone's entertainment preferences. At The Pilgrm, we strive to provide a seamless and enjoyable stay for our guests, and our room facilities are designed to enhance your comfort and entertainment experience during your time in London.

Indulge in a Culinary Journey at The Pilgrm

At The Pilgrm, guests can embark on a delightful culinary journey with a range of dining facilities to suit every palate. Start your day off right at the coffee shop, where you can savor a freshly brewed cup of coffee while enjoying the vibrant atmosphere. For a more formal dining experience, head to the on-site restaurant, where you can indulge in a variety of delectable dishes crafted by talented chefs. Whether you're in the mood for a hearty breakfast, a light lunch, or a sumptuous dinner, the restaurant offers a diverse menu to cater to all tastes and dietary preferences. For those who prefer the comfort of their own room, room service is available, allowing guests to enjoy a delicious meal in the privacy of their own space. The attentive staff at The Pilgrm ensures that your room service experience is seamless and enjoyable. To kickstart your day, a breakfast buffet is served at the hotel, offering a wide selection of hot and cold dishes to satisfy every craving. From freshly baked pastries to a variety of cereals, fruits, and yogurts, there's something to please every palate. If you prefer a lighter option, a continental breakfast is also available, featuring an array of freshly baked bread, cheeses, and cold cuts. Rest assured, the dining facilities at The Pilgrm are complemented by daily housekeeping, ensuring that your dining experience is not only delicious but also hygienic and comfortable. With a commitment to providing exceptional service and culinary delights, The Pilgrm is the perfect destination for food enthusiasts and travelers seeking a memorable dining experience.

Stylish and Comfortable Rooms at The Pilgrm

Discover a range of stylish and comfortable rooms at The Pilgrm in London, United Kingdom. From cozy Bunk rooms perfect for solo travelers to spacious Large Double rooms ideal for couples, there is a room type to suit every traveler's needs. With options like the Medium Double room, Single room, and Small Double room, guests can choose the perfect accommodation size for their stay. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience, making your trip to London even more enjoyable.

Discover the Serene Oasis of Hyde Park

Nestled in the heart of London, The Pilgrm offers easy access to the iconic Hyde Park, a sprawling oasis of tranquility amidst the bustling cityscape. Spanning 350 acres, Hyde Park is a haven for nature enthusiasts, joggers, and those seeking a peaceful retreat from the urban chaos. With its lush greenery, serene lakes, and picturesque gardens, this historic park provides a welcome respite from the fast-paced city life. As you step into Hyde Park, you'll be greeted by a myriad of recreational activities and attractions. Take a leisurely stroll along the tree-lined paths and discover hidden gems like the captivating Serpentine Gallery, showcasing contemporary art exhibitions. For the more adventurous, rent a paddleboat and glide across the tranquil Serpentine Lake, or join a game of tennis at one of the well-maintained courts. Hyde Park is not only a natural oasis but also a cultural hub. The park hosts numerous events throughout the year, including open-air concerts, theater performances, and seasonal festivals. Immerse yourself in the vibrant atmosphere and soak up the energy of the crowd as you enjoy live music or indulge in delicious street food from the local vendors. Whether you're seeking a moment of solitude or a lively day out, Hyde Park offers something for everyone. From its scenic beauty to its vibrant cultural scene, this iconic park is a must-visit destination for any traveler staying at The Pilgrm in London.

Traveling to The Pilgrm from London's Nearest Airports

Located in the heart of Hyde Park, London, The Pilgrm is a boutique hotel that offers a unique and stylish accommodation experience. Getting to The Pilgrm from the nearest airports in London is convenient and hassle-free, thanks to the city's excellent transportation network. If you are arriving at Heathrow Airport, the easiest way to reach The Pilgrm is by taking the Heathrow Express train to Paddington Station. The journey takes approximately 15 minutes, and trains run every 15 minutes. From Paddington Station, it's just a short walk to The Pilgrm, making it a convenient choice for travelers. If you are flying into Gatwick Airport, you can take the Gatwick Express train to Victoria Station. The journey takes around 30 minutes, and trains operate every 15 minutes. From Victoria Station, you can either take a taxi or use the London Underground to reach The Pilgrm. The hotel is located near Paddington and Lancaster Gate Underground stations, which are both easily accessible from Victoria Station. No matter which airport you arrive at, traveling to The Pilgrm is a breeze. With excellent transportation options and its central location in Hyde Park, The Pilgrm is the perfect base for exploring all that London has to offer.

Discover the Vibrant Surroundings of The Pilgrm

Nestled in the heart of London, The Pilgrm offers a truly exceptional location surrounded by a plethora of iconic landmarks and attractions. Just a stone's throw away, you'll find Hyde Park, a sprawling green oasis that is perfect for a leisurely stroll or a picnic on a sunny day. Immerse yourself in the beauty of nature as you explore the park's picturesque paths and serene lakes. For art enthusiasts, the nearby Wallace Collection is a must-visit. This stunning museum houses an extensive collection of fine art, including masterpieces by renowned artists such as Rembrandt, Titian, and Velázquez. Marvel at the intricate craftsmanship of the collection's decorative arts, which range from exquisite porcelain to intricate armor. If you're in the mood for some festive fun, Winter Wonderland is just a short distance away. This annual event transforms Hyde Park into a magical winter wonderland, complete with ice skating rinks, thrilling rides, and a bustling Christmas market. Take a spin on the Ferris wheel to enjoy panoramic views of London's skyline or indulge in some delicious street food. For a tranquil escape from the city's hustle and bustle, Kensington Gardens is a peaceful haven that offers a serene retreat. Explore the beautifully landscaped gardens, admire the stunning Kensington Palace, or simply relax by the tranquil Serpentine Lake. With its prime location, The Pilgrm provides easy access to a variety of cultural landmarks, including the Brunei Darussalam High Commission and the Embassy of the Republic of Bulgaria. Additionally, fitness enthusiasts can make use of the nearby Seymour Leisure Centre and Danceworks for a workout or a dance class. For those interested in exploring Russian culture, the Russian National Tourist Office is just a short walk away. Discover the rich history and vibrant traditions of Russia through exhibitions and events. Whether you're seeking natural beauty, artistic inspiration, or cultural experiences, The Pilgrm's surroundings offer an abundance of attractions to cater to every interest and taste. Stay at The Pilgrm and immerse yourself in the vibrant tapestry of London's landmarks and attractions.

Convenient Public Transport Stations Near The Pilgrm

Located in the heart of London, The Pilgrm offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away, you will find Paddington (Circle & Bakerloo) and Royal Oak Tube Station, providing quick connections to various parts of the city. Hyde Park Corner Tube Station, Queensway Tube Station, Bayswater Tube Station, Edgware Road Circle Line Tube Station, Paddington Railway Station, Knightsbridge Tube Station, Marble Arch Tube Station, and Lancaster Gate Tube Station are all within close proximity, ensuring that you can easily explore London's top attractions and landmarks. Whether you're heading to the vibrant shopping districts, cultural sites, or business centers, these public transport stations offer a hassle-free way to get around the city.

A Gastronomic Adventure Awaits

The Pilgrm's location in London puts you in the heart of a vibrant culinary scene. Just a stone's throw away, you'll find a plethora of dining options to satisfy every craving. For an unforgettable taste of Bombay, head to Dishoom Kensington and indulge in their mouthwatering Indian dishes. If you're in the mood for a unique dining experience, Mercato Mayfair offers a delightful selection of international cuisines in a bustling market setting. For a classic British pub experience, The Victoria in Paddington is the perfect spot to enjoy a pint and some hearty pub grub. Craving authentic Italian fare? Look no further than Bizzarro, where you can savor traditional dishes made with love. Indulge in the best of British fish and chips at The Mayfair Chippy or enjoy a leisurely meal with stunning views at Serpentine Bar & Kitchen. For a taste of global flavors, Bill's Baker Street Restaurant offers a diverse menu that caters to all palates. Halal food enthusiasts will find a haven at Islamic Halal, serving up delicious Middle Eastern cuisine. Ishtar is another fantastic option for those seeking authentic Turkish dishes. And for sushi lovers, Feng Sushi in Notting Hill is a must-visit. With such a wide array of dining options right at your doorstep, The Pilgrm promises to take you on a gastronomic adventure you won't soon forget.

Shop 'til You Drop: The Pilgrm's Surrounding Shopping Landmarks

Located in the heart of London, The Pilgrm is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Fish Shop, a trendy boutique offering unique and stylish clothing options. For those in search of luxurious scented candles, Rachel Vosper is a must-visit. If high-end fashion is what you're after, Harvey Nichols Department Store is just a short walk away, where you can explore a wide range of designer brands. For a taste of Cuban culture, Havana Club is the place to be, offering a selection of premium cigars and rum. Hamilton's is a hidden gem, known for its exquisite antique jewelry and vintage accessories. If you're in need of fine china and porcelain, Thomas Goode is the go-to destination. Marks & Spencer is perfect for those looking for a mix of high-quality clothing, home goods, and gourmet food. Lhomme Designer Exchange is a haven for fashion enthusiasts, offering pre-loved designer pieces at affordable prices. Connolly is a haven for leather lovers, showcasing a stunning collection of leather goods and accessories. Finally, art enthusiasts will appreciate a visit to Thackeray Gallery, where you can admire and purchase works by talented contemporary artists. With such an eclectic mix of shopping landmarks nearby, The Pilgrm offers the perfect base for a memorable shopping spree in London.

Affordable Luxury at The Pilgrm

Looking for a stylish and affordable stay in the heart of London? Look no further than The Pilgrm. With an average room price of just $229, this boutique hotel offers exceptional value for money, especially when compared to the average price of a hotel room in the city, which stands at $260. At The Pilgrm, you can enjoy all the comforts of a luxury hotel without breaking the bank. The thoughtfully designed rooms feature a blend of modern and vintage elements, creating a unique and inviting ambiance. Each room is equipped with premium amenities, including plush bedding, sleek bathrooms, and high-speed Wi-Fi, ensuring a comfortable and convenient stay. Not only does The Pilgrm offer affordable rates, but it also boasts a prime location in London's Paddington neighborhood. Situated just a stone's throw away from popular attractions such as Hyde Park and Oxford Street, this hotel offers easy access to the city's top sights and vibrant nightlife. So why settle for a generic hotel room when you can experience affordable luxury at The Pilgrm?

Amazing Staff and Stylish Accommodation

The Pilgrm in London, United Kingdom, has received rave reviews from its guests. One reviewer mentioned, 'I would definitely stay again,' highlighting the hotel's excellent service and inviting atmosphere. Another guest highly recommended the hotel, praising the friendly and helpful staff. The Pilgrm's staff members are known for their politeness, friendliness, and warm welcome, making guests feel right at home. In addition to the exceptional service, guests have also praised the cleanliness and stylish decor of the hotel. One reviewer mentioned that the hotel is 'very clean and well decorated,' while another guest appreciated the stylishness of their room. The Pilgrm's attention to detail in maintaining cleanliness and creating a visually appealing environment is evident throughout the property. The Pilgrm's location is another standout feature, with guests mentioning its great location and proximity to various restaurants and coffee shops. The hotel is surrounded by a vibrant dining scene, allowing guests to easily explore and experience the local culinary delights. Overall, The Pilgrm offers a memorable stay with its amazing staff, stylish accommodation, cleanliness, and convenient location.

A Memorable Stay at The Pilgrm: Rave Reviews from Satisfied Guests

Discover why The Pilgrm in London, United Kingdom has garnered such high praise from its delighted guests. With an impressive overall rating of 8.4, this boutique hotel has left a lasting impression on travelers from around the world. One aspect that stands out in the reviews is the exceptional value offered by The Pilgrm. Guests have consistently praised the hotel for providing a memorable stay at an affordable price. With a commendable rating of 7.7 for value, it's clear that guests feel they are getting more than their money's worth at this unique establishment. The Pilgrm's commitment to cleanliness is another highlight that has not gone unnoticed by its guests. With a remarkable rating of 8.9 for cleanliness, visitors have consistently praised the hotel's immaculate rooms and public areas. From the moment you step foot into this charming hotel, you'll be greeted by an atmosphere of spotless elegance, ensuring a comfortable and hygienic stay.

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Amenities and facilities

Very good7.3

Facilities

Languages spoken
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Snack bar
Services and conveniences
  • Contactless check-in/out
  • Elevator unavailable
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
Available in all rooms
  • Carpeting
  • Clothes rack
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Non-smoking
  • Shower
  • Toiletries
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
The Lounge at The Pilgrm
  • Menu: Buffet, A-la-carte

Location

25 London Street, Norfolk Square, Hyde Park, London, United Kingdom, W2 1HH

Exceptional9.3

Location

Airports
  • London City Airport (LCY)
    15.6 km 54 min drive
  • Heathrow Airport (LHR)
    20.0 km 39 min drive
Public transportation
  • Paddington (Circle & Bakerloo)
    30 m
  • Paddington Railway Station
    200 m 2 min walk
Hospital or clinic
  • Winston Churchill Wing
    100 m
Shopping
  • Camden Market
    3.5 km 18 min drive
Convenience store
  • Sainsbury's Local
    160 m 3 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • Madame Tussauds London
    1.6 km
  • Natural History Museum
    2.1 km
  • V&A - Victoria and Albert Museum
    2.1 km
  • Buckingham Palace
    2.8 km
  • National Gallery
    3.3 km
  • The British Museum
    3.3 km
  • Big Ben
    3.8 km
  • London Eye
    4.0 km
  • Tower of London
    6.9 km
  • Tower Bridge
    7.0 km
Nearby landmarks
  • Paddington (Circle & Bakerloo)
    30 m
  • Norfolk Square Gardens
    70 m
  • Norfolk Square Garden
    80 m
  • Talbot Square Gardens
    100 m
  • Winston Churchill Wing
    100 m
  • Jefferies Wing
    120 m
  • Out Patients Department
    140 m
  • St Mary's Hospital
    180 m
  • Cambridge Wing
    190 m
  • Apek Pharmacy
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)18.5 GBP
The property
  • Number of floors4
  • Room voltage110
  • Number of rooms 73
  • Most recent renovation2017
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1

Reviews of The Pilgrm from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 4.8
  • 9.6
  • 4.0
  • 8.4
  • 9.2
  • 10
  • 9.2
  • 8.4
  • 8.8

Most recent

From 697 reviews

  • Location score 9.3 out of 10
    Location9.3
  • Cleanliness score 8.9 out of 10
    Cleanliness8.9
  • Service score 8.6 out of 10
    Service8.6
  • Value for money score 7.7 out of 10
    Value for money7.7
  • Facilities score 7.3 out of 10
    Facilities7.3

Review summary

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This hotel, conveniently located across Paddington station, offers excellent service from attentive staff, ensuring a comfortable stay. The rooms feature unique design and attention to detail, creating a charming atmosphere and are well-executed with necessary amenities. Guests appreciate the good design, creating a memorable experience.

Overall positive experience despite minor issues. Some guests found rooms small with many steps and locked windows. Location can be noisy but other impressive features make up for it.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 42 reviews
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95% Positive
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4% Unfavourable

Room size

Mentioned in 25 reviews
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28% Positive
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72% Unfavourable

Service

Mentioned in 24 reviews
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79% Positive
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20% Unfavourable

Cleanliness

Mentioned in 23 reviews
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69% Positive
sentiment-negative-indicator
30% Unfavourable

Room comfort

Mentioned in 12 reviews
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50% Positive
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50% Unfavourable

Breakfast

Mentioned in 12 reviews
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75% Positive
sentiment-negative-indicator
25% Unfavourable

Soundproofing

Mentioned in 11 reviews
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100% Unfavourable

Check in

Mentioned in 10 reviews
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60% Positive
sentiment-negative-indicator
40% Unfavourable

Air conditioning

Mentioned in 9 reviews
sentiment-negative-indicator
100% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    Eunyoung from South Korea
    Solo traveler
    Comfy Room
    Stayed 2 nights in June 2026

    “cosy hotel”

    I went to London alone, and the room was quite large, making me feel like a person living in London. The room was cozy and pretty. The water flow was good, and I was pleased, although the fixed showerhead was a bit inconvenient. However, I was very satisfied. The restaurant and lobby were all very beautiful, and the staff were very kind.

    Reviewed June 17, 2026
    Auto-translated through generative A.I.

    Thank you so much Eunyoung for your lovely feedback. We’re really happy to hear you enjoyed your stay and felt at home in London. It’s great to know you liked the cosy atmosphere, the shower experience, and our public spaces too. We’re especially glad our team made you feel welcome, we truly believe it’s the people who make a place special. Hope to see you again next time you’re in London! Best, The Pilgrm Team

    Responded June 25, 2026
    The Pilgrm
  2. 8.8Excellent

    youngjin from South Korea
    Solo traveler
    Nook For 1
    Stayed 2 nights in March 2025

    “The location is great.”

    I was looking forward to my trip after seeing reviews and photos. The location is right across the street from the station, next to a McDonald's. The staff were friendly, and I enjoyed the breakfast. The room was really small, probably because it was a single room; I had to open my 30-inch suitcase halfway to use it, but it wasn't too inconvenient. Besides sweating a lot on the checkout day because of the many stairs, everything else was fine. The location is really great, and if you're just looking for a place to sleep before heading out, I think it's perfect. The breakfast was delicious, and the coffee is from Monmouth Coffee, so it's tasty. All the staff were friendly, and the room cleaning was done thoroughly.

    Reviewed March 21, 2025
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    HI Youngjin, Thank you so much for your thoughtful review! I'm thrilled to hear you enjoyed our convenient location, friendly staff, and delicious breakfast. I'm sorry about the stairs and the room size, but we’re glad it didn’t cause too much inconvenience. I hope to welcome you back soon! Best, Ewa

    Responded April 16, 2025
    The Pilgrm
  3. 9.2Exceptional

    NOH from South Korea
    Solo traveler
    Comfy Room
    Stayed 5 nights in September 2024

    “A good place to spend time alone or with friends.”

    Arriving late at Heathrow meant my check-in was also delayed, but I was relieved to find that the station was really, really close. The subway is convenient for getting around all of London. The lack of a refrigerator and minibar in the room could be seen as a downside, but I actually appreciated that it felt more hygienic. Also, there were no bedbugs, so I could sleep in a comfortable bedroom. There isn't a standard room cleaning service, but if you stay for more than two nights, you can request towels, and they will be brought to your room. The staff was very, very friendly, and it was so nice that they asked about my well-being each time I passed by. However, the area was quite noisy late at night, with frequent sirens in the street, which might be a bit difficult for sensitive people. After check-out, I was able to store my luggage, allowing me to comfortably explore the city on my last day before heading to Heathrow. Considering that London is an expensive place and this location is good, I think it's a great accommodation for the price. I hope everyone has a safe and enjoyable trip to London ^_^

    Reviewed October 02, 2024
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    Hi Noh, Thank you for sharing such a thoughtful review! I’m so glad to hear you enjoyed the convenience of our location and the friendly service from our staff. It’s great to know you felt comfortable in the room, and I’m happy to hear you appreciated the hygiene and lack of any issues with the room. I understand that the absence of a minibar or refrigerator might be a downside, but we do try to offer convenient alternatives like our lounge and café area where you can store items. We also provide towels on request for stays of two nights or more to ensure you have what you need. I completely understand how the noise in the area could be a challenge, especially for light sleepers, and I apologize for any disturbances. We truly appreciate your understanding and are glad that our luggage storage service allowed you to explore the city with ease on your last day. Thank you again for your feedback, and we’re happy you found our hotel a good value for its location in London. We’d love to

    Responded January 28, 2025
    The Pilgrm
  4. 8.8Excellent

    Nicholas from Singapore
    Family with teens
    Large Room
    Stayed 3 nights in July 2026

    “Great Boutique hotel in great location”

    Wonderful location on a lively street just yards from Paddington this is a quirky and stylish hotel with good facilities, sizeable rooms and lots of nice little touches including a great lounge and coffee shop downstairs and lovely staff. Definitely stay here again

    Reviewed July 05, 2026
  5. 10.0Exceptional

    TAKUYA from Japan
    Couple
    Small Double Room
    Stayed 2 nights in August 2024

    “Recommended for honeymoon trips.”

    I am Japanese and recently stayed for two nights on my honeymoon. It's a very convenient location, about a 2-minute walk from Paddington Station. There are supermarkets and pubs nearby, so there are no worries about meals. The convenience is very high, making it easy to go to Oxford and the Tower of Bridge. I recommend it as a base. The hotel reception was casual, and they checked us in at a small desk with a computer. There is an elevator, but then there are stairs, which was a bit challenging, but it felt stylish. The exterior is blue-tiled as shown in the photos, and the interior is chic with wood and tiles as the main materials. As I recall, there was no conditioner or slippers, so it would be better to bring your own. I was worried about the lack of air conditioning, but in August, the highest temperature was about 22 degrees, so it wasn't an issue. Breakfast is a set English morning meal, which is great. The price is not very high, so I would recommend it for a honeymoon as well. The staff is also friendly; when we had difficulty communicating in English, they brought out Google Translate.

    Reviewed August 16, 2024
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    Dear, Thank you for taking the time to share your feedback. We truly appreciate it. We’re delighted to hear that you had an enjoyable stay with us, and we hope to have the pleasure of welcoming you back again in the future. Best, The Pilgrm Team

    Responded April 02, 2026
    The Pilgrm
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