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Book Shilla Stay Haeundae Beach (BEXCO)
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Stay at Shilla Stay Haeundae near Haeundae Beach and the Busan Aquarium. Enjoy city or ocean views from well-appointed rooms. Relax at the rooftop pool and bar with captivating vistas. Easy access to Haeundae Beach, markets, and APEC Naru Park. Enjoy a refreshing swim in the pool, relax at the bar, and explore the stunning beach nearby. Rooms offer air conditioning, Wi-Fi, and luxurious toiletries. Some rooms have ocean or pool views. Nearby landmarks include Nurimaru APAC House and The Bay 101 Yacht Club. Experience comfort and beauty at Shilla Stay Haeundae in Busan. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Located in heart of Busan
Check-in [24-hour]
Great Breakfast
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Fitness center
Hot tub
Restaurants
55 travelers have booked today.
Based on 12,513 verified reviews
9.3
9.0
9.0
8.5
8.5
Location rating score
There are 224 places in walking distance!
Value for money | 8.5 |
Distance to city center | 10km |
Location rating | 9.3 |
Nearest airport | Gimhae International Airport (PUS) |
Distance to airport | 19.4 km |
Does Shilla Stay Haeundae Beach (BEXCO) offer dry cleaning services?
Yes! Shilla Stay Haeundae Beach (BEXCO) features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
What procedures does Shilla Stay Haeundae Beach (BEXCO) take in terms of hygiene, safety, and cleanliness?
Shilla Stay Haeundae Beach (BEXCO) satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, temperature check for guests and staff, and staff trained in safety protocol for further safety measures and hygiene protocols.
Does Shilla Stay Haeundae Beach (BEXCO) have an option for contactless check-in and check-out?
At Shilla Stay Haeundae Beach (BEXCO), visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
What is the average travel time to the nearest airport from Shilla Stay Haeundae Beach (BEXCO)?
The average travel time to get from Shilla Stay Haeundae Beach (BEXCO) to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What public parks are within range of Shilla Stay Haeundae Beach (BEXCO)?
While remaining at Shilla Stay Haeundae Beach (BEXCO), enjoy your morning or evening walk at nearby park which include Dongbaekseom Island, APEC Naru Park, and Minrak Subyeon Gongweon.
How many floors does Shilla Stay Haeundae Beach (BEXCO) have?
Shilla Stay Haeundae Beach (BEXCO) has a total of 18 floors.
At what time of the year is Shilla Stay Haeundae Beach (BEXCO) most popular?
Shilla Stay Haeundae Beach (BEXCO)'s most popular month where verified tourists have stayed the most is in April.
In which languages can Shilla Stay Haeundae Beach (BEXCO)'s staff members communicate?
Shilla Stay Haeundae Beach (BEXCO) can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the average rating that past Solo travelers' have given to Shilla Stay Haeundae Beach (BEXCO)?
Verified solo travelers that have stayed at this property have given Shilla Stay Haeundae Beach (BEXCO) an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to Shilla Stay Haeundae Beach (BEXCO)?
Verified families with young children that have stayed at this property have given Shilla Stay Haeundae Beach (BEXCO) an average rating of 8.4. You can look up more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Shilla Stay Haeundae Beach (BEXCO)?
The nearest train, metro, or bus station is Haeundae Station (Busan Metro Line 2), 425.75 m away from Shilla Stay Haeundae Beach (BEXCO).
Experience Luxury and Convenience at Shilla Stay Haeundae
Welcome to Shilla Stay Haeundae, a luxurious 4-star hotel nestled in the vibrant city of Busan, South Korea. With its prime location just 60 minutes away from the airport, this hotel offers a perfect blend of comfort, convenience, and elegance. Built in 2017, Shilla Stay Haeundae boasts 407 well-appointed rooms, ensuring a memorable stay for every guest. Whether you're visiting for business or leisure, this hotel is the ideal choice for those seeking a truly exceptional experience in Busan.
Upon arrival, guests can check-in from 03:00 PM, allowing for a smooth and hassle-free start to your stay. The hotel's close proximity to the city center, which is just 10km away, makes it a convenient base for exploring the vibrant attractions and cultural landmarks that Busan has to offer. After a day of adventures, unwind in the comfort of your elegantly designed room, complete with modern amenities and a tranquil ambiance.
At Shilla Stay Haeundae, families are warmly welcomed, and children between the ages of 3 to 12 can stay free of charge. This child-friendly policy ensures that families can enjoy a memorable vacation together, creating cherished moments that will last a lifetime. When it's time to bid farewell, guests can check-out until 11:00 AM, allowing for a relaxed departure from this exquisite hotel. Experience the epitome of luxury and convenience at Shilla Stay Haeundae, where every detail is designed to exceed your expectations.
Unwind and Relax in Shilla Stay Haeundae's Entertainment Facilities
At Shilla Stay Haeundae, you can indulge in a world of relaxation and entertainment with their top-notch facilities. Dive into ultimate relaxation with a soothing soak in the hotel's hot tub. Let the warm water envelop you as you unwind and let go of all your worries. Whether you've spent the day exploring the bustling streets of Busan or attending business meetings, the hot tub offers the perfect retreat to rejuvenate your body and mind.
In addition to the hot tub, Shilla Stay Haeundae also offers a shared lounge/TV area for guests to enjoy. Gather with friends or fellow travelers in this cozy space and catch up on the latest news or watch your favorite shows on the large flat-screen TV. The lounge area provides a comfortable and inviting atmosphere, perfect for socializing or simply unwinding after a long day. Whether you're looking to relax or connect with others, Shilla Stay Haeundae's entertainment facilities have got you covered.
Stay Active and Fit at Shilla Stay Haeundae's Sports Facilities
At Shilla Stay Haeundae, we understand the importance of staying active and maintaining a healthy lifestyle even while on vacation. That's why we offer an array of top-notch sports facilities to cater to our guests' fitness needs.
Our state-of-the-art fitness center is equipped with modern exercise machines and equipment, allowing you to engage in a comprehensive workout session. Whether you prefer cardio exercises, weightlifting, or strength training, our fitness center has everything you need to break a sweat and stay in shape.
If you're a fan of outdoor activities, you'll be delighted to know that our hotel is conveniently located near the beach. Take a leisurely stroll along the sandy shores, soak up the sun, or engage in beach activities such as beach volleyball or frisbee. The beach provides the perfect backdrop for a refreshing workout or a relaxing day by the ocean.
Best of all, our fitness center is free for all guests, ensuring that you can maintain your fitness routine without any additional expenses. So, whether you're a fitness enthusiast or simply looking to stay active during your stay, Shilla Stay Haeundae's sports facilities have got you covered.
Convenience at Your Fingertips at Shilla Stay Haeundae
Shilla Stay Haeundae in Busan, South Korea, offers a range of convenience facilities that make your stay comfortable and hassle-free. Whether you're traveling for business or leisure, these facilities are designed to cater to your every need.
For guests who like to travel light or need fresh clothes during their stay, the hotel provides a laundry service and a laundromat. You can easily keep your belongings safe and secure with the safety deposit boxes available at the hotel. The friendly concierge is always ready to assist you with any queries or requests, ensuring a smooth and enjoyable stay.
Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or share your vacation photos, you can do so effortlessly. Additionally, the hotel offers dry cleaning services, perfect for refreshing your wardrobe during your stay.
For added convenience, Shilla Stay Haeundae provides luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. If you need any essentials or snacks, the on-site convenience store has got you covered. The hotel also offers daily housekeeping, ensuring a clean and tidy room throughout your stay.
To add a touch of warmth and coziness to your stay, some rooms even feature a fireplace. So, whether you're looking for practicality or comfort, Shilla Stay Haeundae has everything you need to make your stay in Busan unforgettable.
Convenient Transport Facilities at Shilla Stay Haeundae
At Shilla Stay Haeundae, guests can enjoy a range of convenient transport facilities that make exploring Busan a breeze. The hotel offers a car park onsite, providing a hassle-free parking solution for those traveling with their own vehicles. Additionally, guests can take advantage of the car hire service available at the hotel, allowing them to easily explore the city at their own pace.
For those who prefer not to drive, Shilla Stay Haeundae also offers a taxi service, ensuring that guests can easily and quickly reach their desired destinations. The hotel's ticket service is perfect for travelers looking to book tours or attractions, making it effortless to plan and enjoy their time in Busan. With self-parking available and a car park free of charge, guests can rest assured that their vehicles are secure and easily accessible throughout their stay. Whether you're traveling by car or relying on public transport, Shilla Stay Haeundae's transport facilities cater to all your needs, ensuring a seamless and enjoyable stay.
Cozy Comfort and Modern Amenities at Shilla Stay Haeundae
Experience the perfect blend of comfort and modern amenities at Shilla Stay Haeundae. Each room is equipped with a cozy fireplace, creating a warm and inviting ambiance for guests to unwind and relax. Whether you're visiting Busan for a romantic getaway or a family vacation, the fireplace adds a touch of luxury and coziness to your stay.
In addition to the fireplace, the rooms at Shilla Stay Haeundae are thoughtfully designed with a range of amenities to ensure a comfortable stay. Sink into the plush bedding and enjoy a restful night's sleep, or catch up on your favorite shows on the flat-screen TV. Stay connected with complimentary high-speed Wi-Fi, and make use of the in-room mini fridge and coffee maker for added convenience. The spacious en-suite bathrooms feature modern fixtures and complimentary toiletries, providing a refreshing and rejuvenating experience.
With its combination of inviting fireplaces and modern amenities, Shilla Stay Haeundae offers a truly memorable stay in Busan. Whether you're seeking relaxation or adventure, these well-appointed rooms provide the perfect retreat after a day of exploring the vibrant city.
Indulge in Culinary Delights at Shilla Stay Haeundae's Dining Facilities
At Shilla Stay Haeundae, guests can embark on a gastronomic journey like no other with its exceptional dining facilities. Start your day off right at the hotel's coffee shop, where you can savor a freshly brewed cup of coffee and indulge in a selection of delectable pastries. Whether you prefer a quick breakfast on-the-go or a leisurely morning meal, the coffee shop offers a cozy and inviting atmosphere to kickstart your day.
For a more substantial dining experience, head over to the hotel's restaurant, where a culinary adventure awaits. Enjoy a diverse menu featuring both local and international cuisines, expertly crafted by the talented chefs. From traditional Korean delicacies to international favorites, there is something to satisfy every palate. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience.
At Shilla Stay Haeundae, you can also take advantage of the daily housekeeping service, ensuring that your dining experience is complemented by a clean and comfortable environment. Additionally, don't miss out on the breakfast buffet, where you can indulge in an array of mouthwatering dishes to energize your day. With its exceptional dining facilities, Shilla Stay Haeundae promises to delight your taste buds and create unforgettable culinary memories during your stay in Busan, South Korea.
Luxurious and Versatile Room Offerings at Shilla Stay Haeundae
At Shilla Stay Haeundae, guests are presented with a wide range of room options to choose from, ensuring a comfortable and enjoyable stay. From the spacious Deluxe Double City View and Deluxe Double Ocean View rooms, perfect for couples seeking a romantic getaway, to the Deluxe Family City View and Deluxe Family Ocean rooms, ideal for families or groups, there is a room to suit every traveler's needs.
Booking your stay at Shilla Stay Haeundae through Agoda not only guarantees you the best prices but also provides a hassle-free and convenient experience. With Agoda's user-friendly platform, you can easily browse through the different room types available, compare prices, and make a reservation in just a few clicks. Enjoy peace of mind knowing that you have secured the best deal for your preferred room at Shilla Stay Haeundae, ensuring a memorable stay in Busan, South Korea.
Discover the Vibrant Charm of Haeundae-gu, Busan
Nestled in the bustling city of Busan, South Korea, Haeundae-gu is a vibrant and dynamic district that offers a perfect blend of natural beauty, cultural attractions, and modern amenities. Known for its stunning coastline, Haeundae Beach is a popular destination for locals and tourists alike. With its golden sands, crystal-clear waters, and a backdrop of high-rise buildings, this beach is a haven for sun-seekers and water sports enthusiasts.
Aside from its picturesque beach, Haeundae-gu is also home to several notable landmarks. The iconic Busan Aquarium, located near Haeundae Beach, is a must-visit for those interested in marine life. With its diverse range of aquatic species and interactive exhibits, it provides a fascinating insight into the underwater world. For a taste of local culture, visitors can explore the lively Haeundae Market, where they can indulge in traditional street food, shop for souvenirs, and soak up the vibrant atmosphere.
Haeundae-gu is also a hub for shopping and entertainment. The Shinsegae Centum City, one of the world's largest department stores, is a shopaholic's paradise. With countless luxury brands, trendy boutiques, and a wide array of dining options, visitors can easily spend hours exploring this retail wonderland. Additionally, the nearby BEXCO Convention & Exhibition Center hosts a variety of events and exhibitions, making Haeundae-gu a thriving destination for business travelers.
Whether you're seeking relaxation on the beach, cultural experiences, or shopping adventures, Haeundae-gu offers something for everyone. With its vibrant charm and diverse attractions, this district in Busan is sure to captivate and enchant visitors from all walks of life.
Getting to Shilla Stay Haeundae from the Nearest Airports in Busan
Welcome to Shilla Stay Haeundae, a luxurious hotel nestled in the vibrant Haeundae-gu district of Busan, South Korea. When it comes to reaching this stunning property from the nearest airports, you have a few convenient options.
If you arrive at Gimhae International Airport, the closest airport to Busan, you can easily reach Shilla Stay Haeundae by taking a taxi or using public transportation. Taxis are readily available outside the airport terminal, and the journey to the hotel typically takes around 40 minutes, depending on traffic. Alternatively, you can opt for the Busan Metro, which provides a cost-effective and efficient way to travel. From the airport, take the light rail line to Sasang Station, where you can transfer to Line 2. Ride the subway to Haeundae Station, which is just a short walk away from the hotel.
Another option is to fly into Ulsan Airport, which is located approximately 60 kilometers from Shilla Stay Haeundae. From the airport, you can hire a taxi or take a bus to reach the hotel. The taxi ride usually takes around 1 hour and 30 minutes, while the bus journey may take a bit longer depending on traffic conditions.
No matter which airport you choose to arrive at, reaching Shilla Stay Haeundae is a breeze. Prepare to immerse yourself in the beauty of Busan as you indulge in the luxurious amenities and impeccable service offered by this exquisite hotel.
Experience the Best of Busan at Shilla Stay Haeundae
Nestled in the heart of Busan, Shilla Stay Haeundae offers a prime location surrounded by some of the city's most iconic landmarks and attractions. Just a stone's throw away is the world-famous Haeundae Beach, known for its golden sands and crystal-clear waters. Spend a day basking in the sun, taking a refreshing dip in the ocean, or simply strolling along the promenade, soaking in the vibrant atmosphere of this popular beach.
For those seeking a unique underwater adventure, SEA LIFE Busan Aquarium is just a short distance from the hotel. Immerse yourself in the mesmerizing world of marine life as you explore the various exhibits and get up close to fascinating creatures from all corners of the ocean.
Nature enthusiasts will delight in the proximity of Dongbaekseom Island, a picturesque island known for its scenic walking trails and stunning coastal views. Take a leisurely hike through the lush forests and discover hidden gems like the Nurimaru APAC House, a beautiful venue that hosted the APEC summit in 2005.
Culture lovers will appreciate the nearby Busan Museum of Art, showcasing a diverse collection of contemporary and traditional Korean artwork. For a touch of elegance, head to The Bay 101 Yacht Club, where you can admire luxurious yachts and enjoy a leisurely meal with a breathtaking view of the marina.
Whether you're in Busan for business or leisure, Shilla Stay Haeundae offers the perfect base to explore the city's most iconic landmarks and attractions. With its unbeatable location and comfortable accommodations, your stay at Shilla Stay Haeundae is sure to be an unforgettable experience.
Convenient Public Transport Stations near Shilla Stay Haeundae
Located in the vibrant city of Busan, Shilla Stay Haeundae offers easy access to various public transport stations. Anpyeong Subway Station is just a short walk away, providing guests with convenient connections to explore the city. BEXCO Station and BEXCO Subway Station (Busan Museum of Art) are also nearby, making it effortless for guests to visit the renowned Busan Exhibition and Convention Center and immerse themselves in the local art scene.
For those looking to explore further, Jaesong, Yungsan University Subway Station, Seokdae Subway Station, and Dong-Pusan College Subway Station are all within close proximity to the hotel. These stations offer easy connections to other parts of Busan, allowing guests to discover the city's many attractions and landmarks. Additionally, Dongbaek Subway Station, Gochon Subway Station, and Haeundae Subway Station are also conveniently located near the hotel, providing guests with even more options for exploring the surrounding area. With such a wide range of public transport stations nearby, guests at Shilla Stay Haeundae can effortlessly navigate Busan and make the most of their stay.
Delicious Dining Options Near Shilla Stay Haeundae
When it comes to dining near Shilla Stay Haeundae, guests will be spoilt for choice. Just a short stroll away, you will find a variety of delightful restaurants to satisfy your taste buds. For a taste of traditional Korean cuisine, head to Geumsubokguk, Haeundae Head Store, or Haeundae Giwajib Daegutang. These restaurants are known for their flavorful soups and stews, perfect for warming up on a chilly day. If you're in the mood for something more adventurous, try Miryang Sundae Dwaeji Gukbap, a popular spot for its hearty pork soup with blood sausage. For a quick and tasty snack, make sure to visit Goraesa Eomuk Fishcake Shop, where you can sample a variety of delicious fishcakes. Seafood lovers will be delighted by the fresh and flavorful dishes at Haemok, a seafood restaurant that offers an array of grilled fish and sashimi. And for those craving noodles, Haeundae Gaya Milmyeon is the place to go, serving up delicious bowls of cold wheat noodles in a savory broth. Other notable restaurants in the area include Haeundae Obok Restaurant, Haeundae Amsogalbi-jip, Grand Apple, and Halmaejip Wonjo Bokguk, each offering their own unique and mouthwatering specialties. With such a wide range of dining options just steps away from the hotel, guests at Shilla Stay Haeundae are sure to have a memorable culinary experience.
Shop 'til you drop at Shilla Stay Haeundae's surrounding shopping landmarks
Located in the vibrant district of Haeundae, Shilla Stay Haeundae offers easy access to a plethora of shopping landmarks. Just a short distance away, you'll find the iconic Lotte Department Store in Centum City, a shopaholic's paradise offering a wide range of luxury brands and trendy boutiques. For those looking for unique and local finds, Joheyon Hwarang is a must-visit. This charming boutique offers a curated selection of traditional Korean handicrafts and art pieces. If you're in need of some pampering, head over to Jeong Skin Care, where you can indulge in rejuvenating spa treatments and stock up on high-quality skincare products. Art enthusiasts will delight in the nearby Chwae Jang Ho Gallery, Gallery Elsa, and Solgeo Gallery, showcasing a diverse collection of contemporary artworks. For those seeking a taste of local culture, Yusung Plaza is the perfect place to immerse yourself in the bustling atmosphere of a traditional Korean market. And if you're in the mood for a performance or exhibition, the Dongbaek Art Center is just a stone's throw away. With such an array of shopping landmarks right at your doorstep, Shilla Stay Haeundae is the ideal choice for avid shoppers and culture enthusiasts alike.
Affordable Luxury at Shilla Stay Haeundae
Experience the perfect blend of luxury and affordability at Shilla Stay Haeundae. With an average room price of just $166, this hotel offers exceptional value for money compared to the average price of a hotel room in Busan, which stands at $103. At Shilla Stay Haeundae, you can enjoy top-notch amenities, impeccable service, and a prime location in the heart of the vibrant Haeundae district, all without breaking the bank.
Indulge in the comfort and elegance of the hotel's well-appointed rooms, which feature modern decor, plush bedding, and stunning city or ocean views. Whether you're traveling for business or leisure, Shilla Stay Haeundae offers a range of room options to suit your needs, from cozy standard rooms to spacious suites. No matter which room you choose, you can expect a relaxing and rejuvenating stay.
With its unbeatable combination of affordability and luxury, Shilla Stay Haeundae is the perfect choice for travelers looking to make the most of their stay in Busan. Book now and experience the best that this vibrant city has to offer, all while enjoying exceptional value for money.
Excellent Location, Friendly Staff, and Comfortable Rooms
Shilla Stay Haeundae in Busan, South Korea has received rave reviews from its satisfied guests. With its excellent location, friendly staff, and comfortable rooms, it's no wonder that guests would choose to stay here again. The front desk staff are highly praised for being helpful and friendly, ensuring that guests feel welcomed and well taken care of throughout their stay. The rooms are not only nice and comfortable, but also spacious, allowing guests to relax and unwind after a long day of exploring the city. Additionally, the superb breakfast served at the hotel is highly recommended, with a wide variety of options to choose from. The efficient and helpful staff, along with the wonderful breakfast, make for a memorable stay at Shilla Stay Haeundae. With its good value and cleanliness, this hotel is definitely recommended and a top choice for travelers visiting Busan.
A Perfect Blend of Comfort and Convenience
Shilla Stay Haeundae in Busan, South Korea, has garnered an impressive overall rating of 8.8, reflecting the exceptional experiences of its satisfied guests. This contemporary hotel offers a perfect blend of comfort and convenience, making it an ideal choice for both business and leisure travelers.
One of the standout features of Shilla Stay Haeundae is its exceptional staff performance, which has been rated at an impressive 9.0. Guests have consistently praised the friendly and attentive service provided by the hotel's dedicated team. From the moment you step into the lobby to the time you check out, the staff at Shilla Stay Haeundae goes above and beyond to ensure that your stay is nothing short of extraordinary.
Another highlight of this hotel is its unbeatable location, earning a remarkable rating of 9.3. Situated in the vibrant Haeundae district, guests are just a stone's throw away from the famous Haeundae Beach, renowned for its pristine sands and crystal-clear waters. Additionally, the hotel is conveniently located near popular attractions, shopping centers, and dining options, allowing guests to easily explore and immerse themselves in the vibrant culture of Busan.
Excellent8.5
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Complimentary parking is available and is subject to availability. If parking is required, please provide your License Plate number to the Front Desk upon check-in.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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420 meters to public transportation
110 meters to the beach
Currency exchange
Located in heart of Busan
It is a place where the location, service, and price are all satisfactory.”
I went with my parents over the weekend and all the staff were very friendly. The room was also bigger than expected and the amenities were well-maintained, making it very comfortable to use. Although we didn't have breakfast, it is known for being cheaper than other places and having delicious food, so we plan to try it next time. The check-out time is also at 12 pm, making it an ideal place for a family trip. The hotel is located right in front of Haeundae Beach, making it a great place for a morning walk, and the price is relatively cheap compared to other 4-star hotels. There is really nothing missing here, and I plan to use it again next time.
Best price sea facing room with 5 star service”
It is my first time in Busan and i had to choose a hotel facing sea. Price was so attractive though its Cherry blossom season i had to choose the sea facing room. It is definitely the best decision i made! Wooden floor, spacious twin bed room and it is just 2 mins walk to the beach! Yes, Gwangalli beach has more shops and restaurants but Haeundae Stilla Stay offers me the peace i need. There is bus stop in front that has buses to airport (45mins) and lotte premium mall. As i only stayed 2 nights and i joined 2 tours, pity i wasnt able to walk around to find out location of the subway and underground malls. Counter girls are extremely helpful and polite. They help you call for cabs and a girl called Chloe even helped me write out in korean words the address of places I intend to visit to show to the cab driver. Most cab drivers don’t speak or understand English. This is service with a heart! (I had bad service with Grand hyatt in JeJu) Already missing the clean soft beach which i had a picnic and watched sunrise and sunset! Thank u Stilla Stay, will definitely book again!
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Sam Kim, General Manager Haeundae, Shilla Stay
Convenient location and excellent sea view.”
The triple room is spacious and very comfortable. The location is very convenient as it is just across the street from the Haiyun Tai Beach. The room is large and clean, and the self-service breakfast is good. I highly recommend it.
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
Great Location but…”
The hotel location is great but the hotel targets mostly locals. Reception desk service level was bad especially senior reception staff, Lilly Lee. She said she cannot do anything for me and asked me to return at 3pm for check in as we arrived at 12pm which is fine. We hung out at the cafe for lunch till 220pm. Again I asked if the room was ready, she said come back at 3pm. At 3pm, the checkin queue was building up, she told me I had to take a queue number which only works if you have a local cellphone. At this time, I was getting irritated. She got a queue number of 31 for me. I informed her she should have told me earlier. 20 mins later, she called queue number 33, a Caucasian guy, skipping queue no. 31. Either she has pinkleton syndrome or she did not have the courage to face the customer to fix the problem she caused. I was totally appalled at this stage. A TRAINEE, Anna, helped me resolve the problem. The whole time, Lilly Lee did not have the courage to look up or address the problem. Similarly, a trainee at the cafe had a smile on her face each time we asked a question…the rest of the staff either had no smiles or had blank looks. Room cleaning staff were polite. Long way to go for frontline service staff, otherwise it’s a decent, clean and well maintained hotel.
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to staff service during your stay at our hotel. We have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Haeundae, Shillastay
Mostly Good Experience”
I stayed in the deluxe double room with my wife and was impressed with the quick check in, spacious room, and fantastic location which is near the beach and the subway station. All the staff I dealt with spoke English well and were polite and helpful. The room was comfortable and clean. I liked the sliding doors/walls around the closet and bathroom as well as the simple and sturdy furniture. It was very quiet and easy to relax in the bathtub or sleep soundly on the comfortable bed. You could also open the windows to let in some sea air. Around the hotel there are lots of places to go and explore. There are also many places to eat or drink but they are also aimed at tourists. The closer you are to the beach, the more you pay for a meal or a drink. There is a very convenience store connected to the hotel building if you need to pick up any snacks or drinks at a good price. I was disappointed that the roof-top pool was closed because it doesn't open until July. Also, the complimentary coffee/tea service in the room was subpar. There were coffee bags that made insipid coffee no matter how little hot water you used. Instead of proper porcelain cups or glass beverage glass, there were disposable paper cups to use. They should spend a little more on those amenities. It is too bad because everything else provided in the room was very good quality. Overall, it was a good deal, and I would certainly go there again with my wife or family for a trip down to Busan.