PremierLux Serviced Apartments

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

210 Ilford Lane, Ilford, London, Greater London East, London, United Kingdom, IG1 4QR

Highlights

970 meters to public transportation

970 meters to public transportation - Ilford Train Station is within 970 meters

Check-in [24-hour]

Check-in [24-hour]

Free Wi-Fi in all rooms!

Safety deposit boxes

Shuttle service

Facilities

Free Wi-Fi

Front desk [24-hour]

Shuttle service

Family room

Shared kitchen

Breakfast takeaway service

Laundry

Taxi service

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Greater London East part of London, this property puts you close to attractions and interesting dining options. This 4.0-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
  • Though the room was bit small , it was clean and hygienic.
    sowmya
    United Kingdom
  • Excellent room in amazing prices
    Pradeep
    Romania
  • Room was nice and clean.
    Nykia
    United Kingdom
  • Great service
    Zuned
    United Kingdom
  • Nice place to stay
    Naveed
    United Kingdom
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Nearest transportation options

•

Ilford Train Station is within 0.96 km

•

Barking Railway Station is within 1.35 km

See map

6.0Good

Location rating score

Location
Popular landmarks
Tower of London
11.4 km
Tower Bridge
11.5 km
The British Museum
14.4 km
London Eye
14.4 km
National Gallery
14.8 km
Closest landmarks
Little Ilford Park
520 m
Loxford Park
570 m
Ilford Medical Centre
620 m
Redbridge Museum
780 m
The Hospital Chapel of St Mary & St Thomas
860 m

Good to know

Value for money5.6
Location rating6.0
Nearest airportLondon City Airport (LCY)
Distance to airport5.4 km

Select your room

1/18

Triple Room

13 m²/140 ft²
Max 3 adults
1 single bed or 1 double bed
City view
1/15

Double Room(City View)

Max 3 adults
1/12

Single Apartment

Max 2 adults
1 single bed
1/13

Triple Room

Max 3 adults
1/12

Single Apartment

Max 2 adults
1 single bed
1/10

Double Room

12 m²/129 ft²
Max 2 adults
1 double bed
City view
1/10

Triple Room

Max 3 adults
1/8

Single Room

12 m²/129 ft²
Max 1 adult
1 single bed

10.0

Exceptional

Room comfort
City view
1/7

Twin Apartment

11 m²/118 ft²
Max 3 adults
2 single beds
1/9

Double Room(City View)

Max 3 adults

Frequently asked questions

For your convenience when traveling around the city, PremierLux Serviced Apartments offers shuttle service right at your doorstep making it easy for you to get to places conveniently.

While lounging at PremierLux Serviced Apartments, jump start your vacation by checking out the nearest points of interest that are within walking distance to the property which include Little Ilford Park and Loxford Park.

While remaining at PremierLux Serviced Apartments, enjoy your evening or night out at Calloh Callay to get the most out of your nightlife.

The average room rate for PremierLux Serviced Apartments in the past month is 41.41 GBP, compared to city's average of 234.97 GBP.

PremierLux Serviced Apartments supports up to 4, with payment card selections such as Visa, American Express, MasterCard, and Cash.

Past solo travelers that have stayed at this property have given PremierLux Serviced Apartments an average rating of 6.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given PremierLux Serviced Apartments an average rating of 6.4. You can look into more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Ilford Train Station, 964.0 m away from PremierLux Serviced Apartments.

PremierLux Serviced Apartments’s local community is Stratford which includes well-liked dining places such as Saravanaa Bhavan East Ham and Elvet Steakhouse London.

Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

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More about PremierLux Serviced Apartments

More about PremierLux Serviced Apartments

Convenience Facilities at PremierLux Serviced Apartments

PremierLux Serviced Apartments in London, United Kingdom, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. Safety deposit boxes are available at the hotel, allowing travelers to securely store their valuable belongings during their visit. Whether you are exploring the vibrant city or attending business meetings, you can have peace of mind knowing that your valuables are safe and secure. Stay connected with the world during your stay at PremierLux Serviced Apartments with complimentary Wi-Fi in all rooms. Whether you need to catch up on work emails, stream your favorite shows, or simply stay connected with loved ones, the high-speed internet access provided ensures a seamless online experience. In addition to in-room Wi-Fi, the hotel also offers Wi-Fi in public areas, allowing guests to stay connected throughout the property. Whether you are lounging in the lobby or enjoying a meal at the on-site restaurant, you can easily stay connected and share your memorable experiences with friends and family.

Convenient Transport Facilities at PremierLux Serviced Apartments

PremierLux Serviced Apartments in London, United Kingdom, offers an array of transport facilities to ensure a seamless and hassle-free experience for its guests. With a dedicated shuttle service, traveling to and from the airport has never been easier. The hotel's professional and friendly staff will be there to greet you upon arrival and assist with your luggage, making your journey to the hotel a breeze. For those who prefer a more personalized mode of transportation, PremierLux Serviced Apartments also provides a reliable taxi service. Whether you need a ride to explore the vibrant city of London or to attend a business meeting, the hotel's taxi service is readily available to cater to your needs. The experienced drivers will navigate the bustling streets of London, ensuring you reach your destination safely and efficiently. With these convenient transport facilities, PremierLux Serviced Apartments goes above and beyond to make your stay in London as comfortable and convenient as possible. Whether you're a leisure traveler or a business guest, you can rely on the hotel's shuttle service and taxi service to provide a seamless and stress-free travel experience.

PremierLux Serviced Apartments: A Variety of Comfortable Rooms for Every Traveler

PremierLux Serviced Apartments in London, United Kingdom, offers a range of stylish and well-appointed rooms to cater to the needs of every traveler. Whether you are traveling alone or with a group, you will find the perfect accommodation option at PremierLux. For solo travelers, the Single Room is a cozy retreat with a comfortable Single Bed and a compact yet functional layout. If you are traveling with a partner, the Double Room offers a spacious 12 square meters of living space, complete with a plush Double Bed for a restful night's sleep. For families or larger groups, the Quad Room is an excellent choice, featuring 15 square meters of space and two comfortable Double Beds. The Triple Room is also a great option, offering 13 square meters of space and the flexibility of either a Single Bed or a Double Bed. Booking your stay at PremierLux Serviced Apartments on Agoda not only ensures that you will have access to these fantastic room options, but also guarantees you the best prices available. Agoda's easy-to-use platform allows you to compare prices, read reviews, and book with confidence, ensuring a hassle-free experience from start to finish. So why wait? Book your stay at PremierLux Serviced Apartments today and enjoy a comfortable and affordable stay in the heart of London.

Discover the Vibrant Charm of Greater London East

Nestled in the heart of London, PremierLux Serviced Apartments offers a prime location in the vibrant neighborhood of Greater London East. With its bustling streets, diverse culture, and rich history, this area is a haven for travelers seeking an authentic London experience. Step outside the hotel, and you'll find yourself immersed in a world of endless possibilities. Take a leisurely stroll along the iconic River Thames, where you can enjoy breathtaking views of the city's skyline and iconic landmarks such as the Tower Bridge and the Tower of London. For those seeking a shopping spree, head to the nearby Westfield Stratford City, one of Europe's largest urban shopping centers, offering a plethora of high-end fashion brands, entertainment options, and delectable dining experiences. Food enthusiasts will be delighted by the wide array of culinary delights on offer in Greater London East. From traditional British pubs serving hearty fish and chips to trendy cafes and Michelin-starred restaurants, there's something to satisfy every palate. Don't miss the opportunity to explore the vibrant street food scene, where you can indulge in mouthwatering international cuisines from around the world. In addition to its cultural and gastronomic offerings, Greater London East is also a hub for art and entertainment. Catch a show at the famous Theatre Royal Stratford East or visit the Queen Elizabeth Olympic Park, which hosted the 2012 Summer Olympics. Sports enthusiasts can even try their hand at various activities, including cycling, swimming, and tennis. With its perfect blend of history, culture, and modernity, Greater London East is a captivating destination that will leave you wanting more. Book your stay at PremierLux Serviced Apartments and embark on a memorable journey through one of London's most exciting neighborhoods.

Traveling to PremierLux Serviced Apartments from London Airports

Welcome to PremierLux Serviced Apartments, located in the vibrant city of London, United Kingdom. When it comes to reaching our luxurious accommodations from the nearest airports, you have several convenient options to choose from. If you are arriving at London Heathrow Airport, the easiest way to reach PremierLux Serviced Apartments is by taking the Heathrow Express train to Paddington Station. From there, you can transfer to the London Underground and take the Circle or Hammersmith & City line to Mile End Station. Once you arrive at Mile End, our apartments are just a short walk away. Alternatively, you can also opt for a taxi or private transfer for a more direct and hassle-free journey. For those arriving at London Gatwick Airport, the Gatwick Express train is the fastest and most convenient option. This train will take you directly to Victoria Station in central London. From Victoria Station, you can take the Circle or District line on the London Underground to Mile End Station, and then it's just a short walk to PremierLux Serviced Apartments. If you are flying into London City Airport, you're in luck as it is the closest airport to PremierLux Serviced Apartments. Simply hop on the Docklands Light Railway (DLR) from the airport and alight at Westferry Station. From there, it's just a quick stroll to our luxurious accommodations. No matter which airport you arrive at, rest assured that reaching PremierLux Serviced Apartments is a breeze. Our prime location in Greater London East makes it easy for you to explore the city's iconic landmarks, vibrant neighborhoods, and cultural attractions. Book your stay with us today and experience the ultimate in comfort and convenience during your visit to London.

Explore the Tranquil Surroundings of PremierLux Serviced Apartments

Nestled in the heart of London, PremierLux Serviced Apartments offers a serene retreat away from the bustling city center. With a range of landmarks and attractions in close proximity, guests can enjoy a variety of experiences during their stay. Nature enthusiasts will appreciate the nearby Hainault Country Park, a sprawling green oasis perfect for leisurely strolls and picnics. Immerse yourself in the beauty of the park's woodlands, lakes, and open spaces, providing a peaceful escape from the urban chaos. For those seeking relaxation and rejuvenation, the Walthamstow Osteopathy and Natural Health Centre and Balanced Life Therapy Centre are just a stone's throw away. Indulge in a soothing massage or holistic treatment to unwind and revitalize your mind, body, and soul. Fitness enthusiasts can head to Studio23 Gym, a state-of-the-art fitness facility equipped with top-notch equipment and a range of classes. Whether you prefer cardio workouts, weight training, or group exercises, this gym has something for everyone. Nature lovers will also enjoy a visit to Ingrebourne Hill and Alexandra Lake Car Park, offering breathtaking views and opportunities for birdwatching. Take a leisurely stroll along the trails and immerse yourself in the tranquility of these natural wonders. Additionally, PremierLux Serviced Apartments is conveniently located near Harrow Lodge Park Boating Lake, where visitors can enjoy a leisurely boat ride or simply relax by the water. This picturesque setting is perfect for a romantic evening or a family outing. With Upminster Medical Centre and Pear - Uvedale’s St Germain in close proximity, guests can rest easy knowing that medical assistance is easily accessible during their stay. PremierLux Serviced Apartments offers the perfect base to explore these nearby landmarks and attractions, ensuring a memorable and fulfilling stay in London.

Convenient Public Transport Access at PremierLux Serviced Apartments

PremierLux Serviced Apartments offers unparalleled convenience when it comes to accessing public transport stations. Situated in the heart of London, guests can easily reach various destinations using the nearby stations. Goodmayes Train Station and Walthamstow Train Station are just a short distance away, providing easy access to the city's extensive rail network. Barkingside Tube Station and Newbury Park Tube Station are also within close proximity, allowing guests to effortlessly explore London's iconic landmarks and attractions via the efficient underground system. Additionally, Bexleyheath Train Station and Upminster Bridge Tube Station offer further options for travelers to conveniently navigate the city. With Snaresbrook Tube Station, Hornchurch Tube Station, Barking Railway Station, and Blackhorse Road Railway Station nearby, guests staying at PremierLux Serviced Apartments can enjoy the convenience of multiple transport options to suit their travel needs.

A Culinary Adventure at PremierLux Serviced Apartments

When it comes to dining options, PremierLux Serviced Apartments is surrounded by an array of restaurants that will take your taste buds on a culinary adventure. Just steps away, you'll find Twin Chinese Noodle Bar & Restaurant, where you can indulge in authentic Chinese cuisine and savor their famous hand-pulled noodles. Craving some mouthwatering Turkish dishes? Look no further than Istanbul Grill, a charming eatery that offers a delightful blend of traditional flavors and modern twists. For a cozy and relaxed atmosphere, Cafe On The Lane is the perfect spot to enjoy a cup of coffee or a delicious brunch. And if you're in the mood for some classic British fare, L Manze is a must-visit, serving up traditional pie and mash that has been delighting locals for over a century. With such a diverse range of dining options right at your doorstep, your culinary cravings will be more than satisfied during your stay at PremierLux Serviced Apartments.

Shop 'til you drop at PremierLux Serviced Apartments

PremierLux Serviced Apartments is ideally located near a plethora of shopping landmarks, ensuring that guests have access to a diverse range of retail therapy options. Just a short distance away, Bexleyheath Shopping Centre offers a wide selection of high-street brands and independent boutiques, perfect for fashion enthusiasts. For those looking for a unique shopping experience, The Exchange Ilford is a must-visit destination, with its mix of high-end fashion stores, trendy cafes, and stylish homeware shops. Romford Shopping Hall is another nearby gem, offering a variety of shops, including clothing stores, electronics retailers, and beauty salons. If you're in the mood for a more eclectic shopping experience, Wood Street Indoor Market is the place to be, with its array of vintage clothing, antique furniture, and handmade crafts. And don't miss the opportunity to browse through the racks at SheinDress, a boutique known for its trendy and affordable fashion finds. Newsstand Comics and Candy is a haven for comic book lovers and sweet tooth enthusiasts, offering a wide range of comics, graphic novels, and a tempting selection of candies. Romford Market is a bustling hub of activity, where you can find everything from fresh produce to clothing and household goods. Art lovers will appreciate The Picture Frame Gallery, which showcases an impressive collection of artwork and offers custom framing services. Sew Sew Fabrics is a haven for DIY enthusiasts and sewing aficionados, with its extensive range of fabrics and haberdashery supplies. And for those looking to add a touch of style to their homes, Stripes Of Essex is a treasure trove of unique home decor items and accessories. With such a diverse range of shopping landmarks in the vicinity, PremierLux Serviced Apartments is the perfect base for a shopping spree in London.

Affordable Luxury: PremierLux Serviced Apartments vs. London Hotels

Experience the best of both worlds at PremierLux Serviced Apartments in London, where luxury meets affordability. With an average room price of just $165, PremierLux offers exceptional value compared to the average price of $260 for a hotel room in the same city. At PremierLux, you can enjoy the comfort and convenience of a fully serviced apartment without breaking the bank. Each apartment is elegantly furnished and equipped with modern amenities, ensuring a comfortable stay for both leisure and business travelers. From spacious living areas to fully equipped kitchens, PremierLux apartments provide all the comforts of home. Why spend more on a traditional hotel when you can enjoy the same level of comfort and luxury at a fraction of the price? Book your stay at PremierLux Serviced Apartments and indulge in an unforgettable experience without compromising on quality or budget.

Perfectly Clean and Exceptional Service

PremierLux Serviced Apartments in London, United Kingdom, has received rave reviews from its satisfied customers. With a focus on cleanliness and attention to detail, guests have consistently praised the hotel for its immaculate rooms. Reviewers have described their stays as 'perfect' and 'flawless', highlighting the exceptional cleanliness of the accommodations. The hotel's commitment to maintaining a pristine environment ensures that guests can relax and enjoy their stay without any worries. In addition to the impeccable cleanliness, PremierLux Serviced Apartments has also impressed guests with its outstanding service. Customers have commended the hotel staff for their professionalism and attentiveness, noting that their needs were promptly and efficiently addressed. The friendly and helpful staff members go above and beyond to ensure that guests have a comfortable and enjoyable stay. Whether it's providing local recommendations or assisting with any requests, the hotel staff's dedication to customer satisfaction is highly appreciated by visitors. PremierLux Serviced Apartments truly sets the bar high when it comes to cleanliness and service, making it an excellent choice for travelers seeking a top-notch experience in London.

A Premier Stay with Exceptional Reviews

PremierLux Serviced Apartments in London, United Kingdom, has garnered a reputation for providing an exceptional stay experience, as evidenced by its positive customer reviews. With an impressive cleanliness rating of 6.3, guests can expect immaculate and well-maintained accommodations throughout their stay. The apartments are meticulously cleaned and tidied, ensuring a comfortable and hygienic environment for guests to relax and unwind in. From sparkling bathrooms to spotless living spaces, the attention to detail in maintaining cleanliness is truly commendable at PremierLux Serviced Apartments. In addition to its exceptional cleanliness, PremierLux Serviced Apartments also scores a remarkable 6.3 for its prime location. Situated in the heart of London, guests have easy access to a myriad of attractions, shopping districts, and dining options. Whether it's exploring iconic landmarks like the Tower of London or indulging in retail therapy at Oxford Street, guests will find themselves conveniently located to make the most of their London experience. The hotel's central location also ensures excellent transport links, allowing guests to easily navigate the city and discover its hidden gems. Furthermore, the staff performance at PremierLux Serviced Apartments is highly rated, with a score of 6.5. The dedicated and attentive staff members go above and beyond to ensure that guests have a memorable and enjoyable stay. From friendly greetings at check-in to prompt assistance with any queries or requests, the staff's professionalism and commitment to guest satisfaction are truly commendable. Their wealth of knowledge about the local area also proves invaluable, as they are always ready to provide recommendations and insider tips to enhance guests' experiences in London. With such exceptional staff performance, guests can rest assured that their needs will be well taken care of during their stay at PremierLux Serviced Apartments.

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Amenities and facilities

Review score5.4

Facilities

Languages spoken
  • English
Bathroom
  • Body wash
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Shared kitchen
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Heating in public area
  • Invoice provided
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Non-smoking
  • Private bathroom
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
  • Window

Location

210 Ilford Lane, Ilford, London, Greater London East, London, United Kingdom, IG1 4QR

Good6.0

Location

Airports
  • London City Airport (LCY)
    5.4 km
  • London Stansted Airport (STN)
    39.0 km
Public transportation
  • Ilford Train Station
    960 m
  • Barking Railway Station
    1.4 km
Hospital or clinic
  • Ilford Medical Centre
    620 m
Convenience store
  • Sainsbury's Local
    920 m
Cash withdrawal
  • ATM
    390 m

What's nearby

Popular landmarks
  • Tower of London
    11.4 km
  • Tower Bridge
    11.5 km
  • The British Museum
    14.4 km
  • London Eye
    14.4 km
  • National Gallery
    14.8 km
  • Big Ben
    14.8 km
  • Buckingham Palace
    15.9 km
  • Madame Tussauds London
    16.2 km
  • V&A - Victoria and Albert Museum
    18.1 km
  • Natural History Museum
    18.4 km
Nearby landmarks
  • Little Ilford Park
    520 m
  • Loxford Park
    570 m
  • Ilford Medical Centre
    620 m
  • Redbridge Museum
    780 m
  • The Hospital Chapel of St Mary & St Thomas
    860 m
  • Ilford Train Station
    960 m
  • The Exchange Ilford
    1.2 km
  • North Thames Gas Board Sports Ground
    1.2 km
  • Quaker Burial Ground
    1.2 km
  • St Margaret's Barking
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The property provides shuttle service to Ilford Station and Barking Underground Station at an additional charge. Kindly contact the property for more details.
  • Charges may apply and vary depending on property policy if extra guests wish to stay. Please note, guests booking 3 rooms or more will be charged 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non-refundable in case of cancellation or modification. All guests are required to provide a government issued photo ID at check-in. Guests are advised the same card that was used to make the booking will be required to show on check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 13:00
  • Check-out until: 11:00
The property
  • Number of rooms : 27
  • Non-smoking rooms/floors: Yes

Reviews of PremierLux Serviced Apartments from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
5.9

Review score

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.2
  • 10
  • 3.2
  • 2.0
  • 2.0
  • 3.6
  • 2.4
  • 7.6
  • 4.0
  • 2.0

Most recent

From 60 reviews

  • Cleanliness score 5.8 out of 10
  • Facilities score 5.4 out of 10
  • Location score 6 out of 10
  • Service score 6 out of 10
  • Value for money score 5.6 out of 10
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 8 reviews
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12% Positive
sentiment-negative-indicator
87% Unfavourable

Location

Mentioned in 5 reviews
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40% Positive
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60% Unfavourable

Check in

Mentioned in 4 reviews
sentiment-negative-indicator
100% Unfavourable

Cleanliness

Mentioned in 4 reviews
sentiment-positive-indicator
25% Positive
sentiment-negative-indicator
75% Unfavourable

Bathroom

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Parking

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable

Value for money

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable

Air conditioning

Mentioned in 2 reviews
sentiment-negative-indicator
100% Unfavourable

Check-out

Mentioned in 2 reviews
sentiment-negative-indicator
100% Unfavourable
Changed to review page 1
  1. 7.6Very good

    Nykia from United Kingdom
    Couple
    Double Room
    Stayed 1 night in August 2026

    “Affordable night stay ”

    Room was nice and clean. Essential for a quick night stay. Bathroom was clean. No remote for TV. Room was very hot due to weather and no fan provided or available at reception. Parking isn’t great.

    Reviewed August 09, 2026

    Dear Nykia, Thank you for taking the time to leave us your feedback and for your positive comments about the cleanliness of the room and bathroom. We’re pleased to hear that you found the room suitable for your overnight stay. We apologise that there was no TV remote available in the room. We’ll make sure this is checked with our team. We also understand your comments regarding the room temperature during the warm weather. We’re sorry that a fan was not available at the time of your stay. We’re reviewing our arrangements to ensure guests are better supported during periods of high temperatures. Regarding parking, we appreciate your feedback. Parking availability in the surrounding area can be limited, and we understand that this can be inconvenient. Thank you again for your feedback. We hope to have the opportunity to welcome you again. Kind regards, Management

    Responded August 31, 2026
    PremierLux Serviced Apartments
  2. 3.6

    Mohammad from Pakistan
    Solo traveler
    Double Room
    Stayed 5 nights in June 2026

    “False Booking Confirmation & Unacceptable Treatment”

    I booked this hotel through Agoda and paid the full amount in advance. However, when I arrived at the hotel, I was told that there were no rooms available, despite having a confirmed booking. After spending hours arguing with the staff, instead of giving me the room I had booked, they moved me to a dirty and low-quality hotel located behind the main property. It was completely different from what was advertised and far below the standard I had paid for. This was a waste of my time, caused unnecessary stress, and ruined my travel experience. Accepting paid bookings without ensuring room availability is highly unprofessional. Moving guests to an inferior hotel without prior notice is unacceptable. I request Agoda to investigate this property and take appropriate action so that other travelers are not misled in the same way. I do not recommend this hotel to anyone.

    Reviewed June 21, 2026
  3. 2.0

    Andreea from United Kingdom
    Couple
    Double Room
    Stayed 1 night in August 2026

    “Very misleading in every way”

    Upon booking there was no mention of having to pay £100 deposit, however on arrival we had to comply and pay that in order to check in. The place is very basic, the carpet was covered in stains and was sticking to my feet indicating it wasn't clean. I have recorded the check in conversation as proof/evidence as just like I feared they haven't released the "check in deposit" they have taken(£100) despite claiming it will be released in my bank account automatically within 6 working days. It's now been 13 working days and they still haven't done it. I rang them and they refused to take my details over the phone or interact any further and said to send an email and that I must claim the money back from the bank, refusing any of their involvement in this. I have sent the email, however they didn't respond. The location in London is really bad and feels rather unsafe. Safe to say I will not staying there ever and just as I feared I now had to start a whole process to recover my money as they are unwilling to pay it back, blaming my bank instead or just refusing to engage further. Honestly, it's giving off scammers and I will persue this further, report them to the bank or Trading Standards if necessary. Stay away from this place, would not recommend in the slightest.

    Reviewed September 05, 2026
  4. 3.2

    Atul from Ireland
    Couple
    Double Room
    Stayed 3 nights in December 2025

    “Misleading photos and poor hygiene – Great location though”

    Pros: • Location: Fantastic connectivity to the city. • Dining: Surrounded by excellent Indo-Pak restaurants; the area feels like a “Mini India/Pakistan” with lovely food options. Cons: • Misrepresentation: The room I received looked nothing like the “Double Room” photos on the app. It was barely large enough for one person. • Hygiene: The carpet was filthy, and the bed, pillows, and duvet were in terrible condition • Comfort: Very poor ventilation made the stay difficult despite the lower price. Verdict: I wouldn’t recommend staying here unless you only care about the food nearby. The lack of honesty regarding room types is a major issue

    Reviewed December 22, 2025

    Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

    Responded January 17, 2026
    PremierLux Serviced Apartments
  5. 2.0

    Rob from United Kingdom
    Couple
    Apartment with One Double Bed and One Single Bed
    Stayed 1 night in May 2026

    “Avoid at all costs. ”

    Clearly a front for Best Western. They send you to a hotel 20 minutes away claiming a ‘maintenance issue’. In reality the hotel has a cheaper rate than the apartments.

    Reviewed May 24, 2026

    Dear Rob, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that, on rare occasions, operational or maintenance-related issues may require us to arrange alternative accommodation to ensure guests continue to receive suitable lodging standards. Any relocation decisions are made with the intention of minimising disruption and providing an appropriate solution, and only proceed with the guest’s consent. We regret that this arrangement did not meet your expectations and apologise for any inconvenience caused. Your comments have been noted and will help us review our communication process to ensure greater clarity for future guests. Thank you again for your feedback. Warm regards, Management Team Premierlux Serviced Apartments

    Responded June 18, 2026
    PremierLux Serviced Apartments
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