Okura Act City Hotel Hamamatsu

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

111-2 Itaya-machi, Hamamatsu Station, Hamamatsu, Japan, 430-7733

Highlights

Hygiene Plus

Sparkling clean

220 meters to public transportation

Check-in [24-hour]

Great View

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurant

Luggage storage

Breakfast

Room service

Salon

About us

Okura Act City Hotel in Hamamatsu combines modern luxury with traditional Japanese aesthetics, celebrating the city's musical heritage. Enjoy stunning city views, diverse dining options, and a fitness center for an unforgettable stay. Close to Hamamatsu Station, the Okura Act City Hotel offers easy access to cultural landmarks, shopping at Entetsu Department Store and May One, and relaxing parks. With 24-hour check-in, a delightful restaurant, and room service, guests enjoy convenience and comfort. Rooms feature air conditioning, complimentary Wi-Fi, and select accommodations boast stunning views of the city, mountains, or sea, making it an ideal base for two travelers seeking leisure and local experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Location 9.4
Cleanliness 9.1
Service 9.1
Value for money 8.8

Based on 4,414 verified reviews

Location

9.4

Cleanliness

9.1

Service

9.1

Value for money

8.8

Facilities

8.7

Room comfort and qua...

8.7

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 178 places in walking distance!

Parking
Available
Walkable places
Act City Hamamatsu
30 m
Okura Act City Hotel Hamamatsu Observation Gallery
130 m
Act Tower (Observation Deck)
130 m
May One
180 m
Bise
190 m
Popular landmarks
Hamamatsu Castle
600 m
Suzuki Plaza
4.5 km
Nakatajima Sand Dunes
4.6 km
Hamamatsu Air Park
5.2 km
Hamamatsu Flower Park
11.3 km
Closest landmarks
Hamamatsu City Tourist Information Center
220 m
Jurgen Lehl
340 m
Tir-Nan-Og
390 m
Takohito
550 m
Zaza City Hamamatsu
580 m

Good to know

Value for money8.8
Distance to city center0.1km
Location rating9.4

Rooms available at Okura Act City Hotel Hamamatsu

Excellent
Room comfort & quality

8.7

Standard Single Room - Non-Smoking
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  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed
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Premium Comfort Standard Twin Room - Non-Smoking
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  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
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  • Room size: 50 m²/538 ft²
  • Night view
  • 2 semi double beds
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Room
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  • Room size: 50 m²/538 ft²
  • Night view
  • 3 semi double beds
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Upper Premium Comfort Floor Standard Twin Room - Non-Smoking
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  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Twin - Smoking
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  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 23 m²/248 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 31 m²/334 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 44 m²/474 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Yes! Okura Act City Hotel Hamamatsu offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Okura Act City Hotel Hamamatsu offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Okura Act City Hotel Hamamatsu has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Okura Act City Hotel Hamamatsu has a total of 322 rooms.

Verified past guests that have stayed at Okura Act City Hotel Hamamatsu had an average nightly stay of 1 night at this property.

Okura Act City Hotel Hamamatsu's most popular month where verified guests travelers have stayed the most is in August.

69.0% of our verified customer ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Okura Act City Hotel Hamamatsu down in the review section.

Past solo travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 8.8. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified local travelers that have stayed at this property have given Okura Act City Hotel Hamamatsu an average rating of 9.2. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

Okura Act City Hotel Hamamatsu’s local community is Hamamatsu Station which consists of popular restaurants such as Kumar Act Plaza Ten Indian Cuisine, Orta Ristorante, and Unagi Yaotoku Honten.

More about Okura Act City Hotel Hamamatsu

More about Okura Act City Hotel Hamamatsu

Experience Luxury and Convenience at Okura Act City Hotel Hamamatsu

Welcome to Okura Act City Hotel Hamamatsu, a luxurious 5-star hotel located in the heart of Hamamatsu, Japan. With its prime location just 0.1km from the city center, this hotel offers both convenience and tranquility for your stay. With 322 well-appointed rooms, you can expect a comfortable and memorable experience during your visit to Hamamatsu. Check-in at Okura Act City Hotel Hamamatsu begins at 03:00 PM, allowing you plenty of time to settle in and start exploring the city. The check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before your departure. The hotel's efficient and friendly staff will ensure a smooth and hassle-free check-in and check-out process. Families traveling with children will find Okura Act City Hotel Hamamatsu to be a perfect choice. While the hotel does not allow children to stay free of charge, there may be extra charges. Please contact the hotel directly for more information on their child policy. The hotel's spacious rooms and thoughtful amenities cater to the needs of both adults and children, making it a comfortable and enjoyable stay for the whole family. In addition to its convenient location and child-friendly policies, Okura Act City Hotel Hamamatsu offers easy access to the airport. With a travel time of just 90 minutes, you can rest assured that your journey to and from the airport will be a breeze. Whether you're arriving in Hamamatsu or heading back home, the hotel's proximity to the airport adds an extra level of convenience to your stay. Experience the perfect blend of luxury, convenience, and family-friendly atmosphere at Okura Act City Hotel Hamamatsu. Book your stay today and create unforgettable memories in this beautiful city.

Unwind and Delight in a World of Entertainment at Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, your stay is not just about comfortable accommodations and exceptional service - it's also about immersing yourself in a world of entertainment. This luxurious hotel offers a range of entertainment facilities that will keep you entertained and pampered throughout your stay. Indulge in a shopping spree at the hotel's exquisite shops, where you can find a variety of high-end fashion, accessories, and souvenirs. Whether you're looking to update your wardrobe or find the perfect gift for a loved one, these shops have something for everyone. After a day of exploring the city or shopping, treat yourself to a rejuvenating experience at the hotel's salon. Unwind with a relaxing massage, revitalize your skin with a facial, or get a stylish haircut from experienced professionals. The salon offers a range of beauty and wellness services that will leave you feeling refreshed and revitalized. With its impressive array of entertainment facilities, Okura Act City Hotel Hamamatsu ensures that your stay is not only comfortable but also filled with enjoyment and relaxation.

Stay Active at Okura Act City Hotel Hamamatsu's Fitness Center

At Okura Act City Hotel Hamamatsu, staying active and maintaining your fitness routine is made easy with our state-of-the-art fitness center. Whether you are a fitness enthusiast or just looking to squeeze in a quick workout during your stay, our well-equipped facility has everything you need to break a sweat and stay in shape. Our fitness center features a range of modern exercise equipment, including treadmills, elliptical machines, stationary bikes, and weightlifting stations. With a variety of cardio and strength training options available, you can tailor your workout to suit your preferences and fitness goals. Stay motivated and track your progress with the help of the built-in digital displays on the machines. In addition to the top-notch equipment, our fitness center also offers a spacious and well-lit workout area, ensuring a comfortable and energizing environment for your exercise routine. Whether you prefer to work out solo or join a group fitness class, you'll find ample space to move and stretch. Our friendly and knowledgeable staff are always on hand to assist you and provide guidance if needed. After an invigorating workout, you can unwind and relax in our sauna or take a refreshing dip in the hotel's swimming pool. The fitness center at Okura Act City Hotel Hamamatsu is the perfect place to maintain your fitness regime while enjoying a comfortable and luxurious stay in Hamamatsu, Japan.

Convenience at Your Fingertips: Okura Act City Hotel Hamamatsu's Top-notch Facilities

When it comes to convenience, Okura Act City Hotel Hamamatsu has got you covered. This luxurious hotel offers a wide range of facilities to ensure a hassle-free stay for its guests. For those who need to stay on top of their laundry, the hotel provides a convenient laundry service, allowing you to keep your clothes fresh and clean throughout your stay. Additionally, guests can take advantage of the dry cleaning services, ensuring that your garments are always in pristine condition. The hotel also offers safety deposit boxes, giving you peace of mind knowing that your valuables are securely stored. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, allowing you to browse the web or catch up on work effortlessly. For smokers, there is a designated smoking area available, ensuring a comfortable environment for all guests. Furthermore, if you find yourself in need of any essentials or snacks, the on-site convenience store is just a few steps away. The dedicated staff at Okura Act City Hotel Hamamatsu also provides daily housekeeping services, ensuring that your room is always neat and tidy. Lastly, the hotel offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. With these outstanding convenience facilities, Okura Act City Hotel Hamamatsu goes above and beyond to make your stay as comfortable and stress-free as possible.

Convenient Transport Facilities at Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, guests can enjoy a range of convenient transport facilities that make exploring the vibrant city of Hamamatsu a breeze. The hotel offers a spacious onsite car park, allowing guests to easily park their vehicles and have peace of mind during their stay. Please note that charges may apply for using the car park. For those who prefer to take a taxi, the hotel provides a convenient taxi service. Guests can simply request a taxi at the front desk, and the staff will be happy to assist in arranging transportation to their desired destinations. Whether it's exploring the local attractions or heading to a business meeting, the taxi service ensures a hassle-free experience. With its excellent transport facilities, including an onsite car park and convenient taxi service, Okura Act City Hotel Hamamatsu is the perfect choice for travelers looking for a comfortable and convenient stay in Hamamatsu, Japan.

Modern Comfort and Convenience at Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, we prioritize your comfort and convenience during your stay. Our rooms are equipped with a range of modern amenities to ensure a pleasant and enjoyable experience. Step into your room and feel the cool breeze of the air conditioning, creating a comfortable atmosphere to relax in. Stay updated with the latest news by browsing through the daily newspaper provided. For those who like to style their hair, a hair dryer is available to help you look your best. Entertainment options abound with a television in each room, offering a variety of channels to choose from. Quench your thirst with refreshments from the mini bar, or catch up on your favorite shows with the satellite/cable TV. Keep your drinks and snacks cool with the refrigerator, perfect for storing any perishable items. With these excellent room facilities, Okura Act City Hotel Hamamatsu ensures that your stay is both comfortable and convenient, allowing you to unwind and make the most of your time in Hamamatsu, Japan.

Indulge in Culinary Delights at Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, guests are treated to a gastronomic journey with its exceptional dining facilities. The hotel boasts a variety of restaurants, ensuring there is something to satisfy every palate. Start your day off right with a delicious breakfast at the hotel's main restaurant. Here, you can enjoy a sumptuous buffet spread featuring both local and international dishes. From freshly baked pastries to made-to-order omelettes, there is no shortage of options to fuel your day of exploration. For a taste of authentic Japanese cuisine, head to the hotel's traditional Japanese restaurant. Indulge in exquisitely prepared sushi, sashimi, and tempura, made with the freshest ingredients. The elegant ambiance and attentive service create a truly memorable dining experience. After a long day of sightseeing, unwind with a drink at the hotel's stylish bar. Sip on expertly crafted cocktails while enjoying panoramic views of the city skyline. With its sophisticated atmosphere and extensive drink menu, the bar is the perfect place to relax and socialize. With its diverse range of dining options, Okura Act City Hotel Hamamatsu ensures that guests can indulge in culinary delights throughout their stay. Whether you're craving traditional Japanese cuisine or international flavors, the hotel's restaurants are sure to satisfy even the most discerning of palates.

Elegant and Comfortable Room Options at Okura Act City Hotel Hamamatsu

Discover a variety of thoughtfully designed rooms at Okura Act City Hotel Hamamatsu, each offering a unique blend of comfort and style. Choose from spacious options like the Suite Room, which spans 88 square meters and features two semi-double beds, perfect for those seeking a luxurious retreat. For a more intimate stay, the Standard Double Non-Smoking rooms provide a cozy 27 square meters of space with a double bed, while the Deluxe Twin Room offers an expansive 50 square meters with two single beds for added comfort. Additionally, the hotel features specialized rooms such as the Corner Double Room and Corner Twin, both non-smoking and smoking variants, providing scenic views and a distinctive corner layout. Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy your stay without worry. The platform offers a hassle-free booking experience, making it easy to select your preferred room type and secure your reservation swiftly. Whether you're traveling solo, as a couple, or with family, Agoda's seamless service guarantees a smooth planning process, so you can focus on enjoying your visit to Hamamatsu.

Exploring Hamamatsu Station: A Gateway to Culture and Convenience

Hamamatsu Station serves as a vibrant hub for both locals and travelers, seamlessly connecting visitors to the rich tapestry of experiences that Hamamatsu has to offer. As you step into the station, you are greeted by a modern architectural marvel, bustling with energy and adorned with an array of shops, cafes, and restaurants. The station is not only a transportation nexus, providing access to the Shinkansen (bullet train), local trains, and buses, but it also embodies the spirit of the city, showcasing local delicacies and souvenirs that reflect Hamamatsu's cultural heritage. Surrounding the station, you will find a delightful blend of urban life and natural beauty. Just a short stroll away, the picturesque Hamamatsu Castle Park invites you to explore its historic grounds, offering serene walking paths and stunning views of the cherry blossoms in spring. Additionally, the nearby Act City Hamamatsu complex features concert halls and galleries, making it a cultural hotspot for music and art enthusiasts. Whether you're here for business or leisure, Hamamatsu Station is your gateway to discovering the charm and vibrancy of this enchanting city.

Traveling from Nearby Airports to Okura Act City Hotel Hamamatsu

Reaching the Okura Act City Hotel Hamamatsu is a seamless experience, especially for travelers arriving at nearby airports. The closest major airport is Shizuoka Airport (FSZ), located approximately 50 kilometers from the hotel. Upon landing, you can take the airport bus service that provides direct transport to Hamamatsu Station. The bus ride takes around 60 minutes, offering a comfortable and scenic journey through the lush landscapes of Shizuoka Prefecture. Once you arrive at Hamamatsu Station, the hotel is just a short 5-minute walk away, making it incredibly convenient to settle in and start your adventure. Alternatively, if you arrive at Nagoya's Chubu Centrair International Airport (NGO), which is about 90 kilometers from the hotel, you can take the Meitetsu Airport Limited Express to Nagoya Station, and then transfer to the Tokaido Shinkansen (bullet train) heading towards Hamamatsu. The entire journey will take around 90 minutes, offering a swift and efficient way to travel. Upon reaching Hamamatsu Station, the Okura Act City Hotel is easily accessible by foot. With its prime location and excellent transport links, your stay at the Okura Act City Hotel Hamamatsu is just a few steps away from the vibrant heart of the city.

Explore the Rich Cultural Heritage and Natural Beauty near Okura Act City Hotel Hamamatsu

Nestled in the heart of Hamamatsu, Japan, Okura Act City Hotel Hamamatsu offers a convenient base for exploring the rich cultural heritage and natural beauty of the region. Just a short distance from the hotel, you'll find a plethora of landmarks and attractions waiting to be discovered. One of the must-visit landmarks is the historic Hamamatsu Castle, which dates back to the 16th century. Take a stroll through its beautiful grounds and immerse yourself in the rich history of the region. For aviation enthusiasts, Hamamatsu Air Park is a must-see attraction, showcasing a collection of vintage aircraft and offering interactive exhibits. Nature lovers will be delighted by the Hamamatsu Flower Park, where you can wander through stunning gardens filled with vibrant blooms. For a unique experience, head to the Ryugashido Cavern, a natural limestone cave that boasts impressive stalactite formations. History buffs can explore the Hamamatsu City Museum of Musical Instruments, which houses a fascinating collection of traditional Japanese instruments. Other notable attractions near the hotel include the serene Ryotan-ji Temple, the picturesque Nakatajima Sand Dunes, and the tranquil Hamanako Garden Park. Don't miss the opportunity to visit the Hamanako Palpal, a marine park where you can observe various marine creatures up close. And for those interested in the world of automobiles, Suzuki Plaza offers a glimpse into the history and innovation of Suzuki Motor Corporation. With so many landmarks and attractions nearby, Okura Act City Hotel Hamamatsu is the perfect choice for travelers seeking to immerse themselves in the cultural heritage and natural beauty of Hamamatsu, Japan.

Convenient Public Transport Stations near Okura Act City Hotel Hamamatsu

Located in the vibrant city of Hamamatsu, Japan, Okura Act City Hotel Hamamatsu is surrounded by several convenient public transport stations. Travelers staying at this hotel will have easy access to Nishi-Kajima, Takatsuka, Enshū-Gansuiji, Fruit Park, Tenryū-Futamata, Nishi-Kiga, Misono-Chūō-kōen, Shin-Hamamatsu, Sukenobu, and Tokohadaigakumae stations. Nishi-Kajima Station is just a short walk away from the hotel, making it a convenient option for guests looking to explore the city. Takatsuka Station is also within walking distance, providing easy access to other parts of Hamamatsu. Enshū-Gansuiji and Fruit Park stations are nearby as well, offering convenient connections to popular attractions and shopping areas. For those looking to explore the natural beauty of Hamamatsu, Tenryū-Futamata Station is a great option. This station provides access to scenic hiking trails and breathtaking views. Nishi-Kiga Station is another nearby option, ideal for those looking to discover the local culture and visit historical sites. Traveling to Shin-Hamamatsu Station opens up even more possibilities for exploration, as it is a major transportation hub in the city. From here, guests can easily access other parts of Hamamatsu and beyond. Sukenobu and Tokohadaigakumae stations are also within reach, offering further convenience for travelers. With such a wide range of public transport stations nearby, Okura Act City Hotel Hamamatsu is the perfect base for guests looking to explore Hamamatsu and beyond. Whether you're interested in shopping, sightseeing, or immersing yourself in the local culture, these conveniently located stations provide easy access to everything the city has to offer.

A Culinary Journey: Delightful Dining Options near Okura Act City Hotel Hamamatsu

When it comes to dining near Okura Act City Hotel Hamamatsu, guests are spoilt for choice with an array of delectable options. Just a short stroll away, Sawayaka Hamamatsu Entetsu offers a delightful blend of traditional Japanese cuisine and modern flavors, while Sawayaka Hamamatsu Aritamaten is a must-visit for those craving authentic local dishes. For seafood lovers, Fukumitsu and Unagi Yaotoku Honten are renowned for their fresh and succulent seafood delicacies. Unagi Fujita is another popular spot, serving up mouthwatering eel dishes that are sure to satisfy your cravings. Hamamatsu Ekimae is a bustling area with various restaurants, offering a diverse range of culinary delights to suit every palate. Sweets Bank is a haven for dessert enthusiasts, with its wide selection of delectable sweets and pastries. For those looking to savor the flavors of eel, Hamanako Unagi Maruhama is a top choice, serving up exquisite grilled eel dishes. Coffee lovers can head to Kona's Coffee Hamamatsu for a cozy and aromatic coffee experience. Lastly, Mein Schloss and Ryuju Ramen are perfect for those seeking a taste of international cuisine, with their mouthwatering German and Japanese ramen specialties respectively. With such a rich culinary scene just steps away, guests at Okura Act City Hotel Hamamatsu are sure to embark on a delightful culinary journey during their stay.

Shop 'til You Drop in Hamamatsu

Okura Act City Hotel Hamamatsu is surrounded by a plethora of shopping landmarks, ensuring that guests can indulge in a fantastic retail therapy experience. Just steps away from the hotel, visitors can explore Sun Street hamakita, a vibrant shopping district filled with a variety of stores and boutiques. Bise is another must-visit shopping destination, offering a unique selection of local crafts and souvenirs. For fashion enthusiasts, Nicoe and Quatre-Heures are nearby, featuring trendy clothing stores and accessories. Additionally, guests can discover the Hamamatsu Tenjingura Sake Brewery, where they can sample and purchase traditional Japanese sake. Aeon Mall Hamamatsuichino is also within reach, providing a wide range of shops, restaurants, and entertainment options. With so many shopping landmarks in the vicinity, Okura Act City Hotel Hamamatsu is the perfect base for those looking to shop 'til they drop in Hamamatsu.

Unbeatable Value: Experience Luxury at a Surprisingly Affordable Price

At Okura Act City Hotel Hamamatsu, you can indulge in the lap of luxury without breaking the bank. With an average price of just $155 per room, this prestigious hotel offers an unbeatable value that is hard to find in Hamamatsu. Compared to the average price of a hotel room in the city, which stands at $95, Okura Act City Hotel Hamamatsu provides an exceptional experience at a surprisingly affordable rate. Immerse yourself in the opulent surroundings of this renowned hotel, where every detail has been carefully curated to ensure your utmost comfort and satisfaction. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a sense of grandeur that sets the tone for your stay. Whether you're visiting Hamamatsu for business or pleasure, Okura Act City Hotel Hamamatsu offers an exceptional value proposition. Experience the epitome of luxury without compromising your budget. Book your stay today and discover why this hotel is the preferred choice for discerning travelers seeking an unforgettable experience.

Friendly Staff, Excellent Location, and Amazing Views

Guests of Okura Act City Hotel Hamamatsu have consistently praised the hotel for its friendly and helpful staff. The staff goes above and beyond to ensure that guests have a pleasant stay, providing excellent service and assistance throughout. Moreover, the hotel's location is highly regarded, being conveniently situated right next to train and bus stations. This makes it easy for guests to explore the city and its attractions. Additionally, guests have raved about the amazing views offered by the hotel. Whether it's from the comfort of their spacious and clean rooms or from the underground parking, guests are treated to impeccable views that add to the overall experience of their stay.

Unforgettable Stay at Okura Act City Hotel Hamamatsu

Discover a truly remarkable hotel experience at Okura Act City Hotel Hamamatsu in the heart of Hamamatsu, Japan. With an impressive overall rating of 8.9, this hotel has consistently exceeded guests' expectations, earning high marks in various categories. From the moment you step foot into this luxurious establishment, you'll be greeted with warm hospitality and impeccable service, as reflected in its exceptional staff performance rating of 9.1. The dedicated and attentive staff members go above and beyond to ensure that every guest's needs are met, making your stay truly memorable. One of the standout features of Okura Act City Hotel Hamamatsu is its unbeatable location, which has earned a stellar rating of 9.3. Situated in the heart of Hamamatsu, this hotel provides easy access to popular attractions, shopping districts, and dining options. Whether you're here for business or leisure, you'll find yourself conveniently located near everything this vibrant city has to offer. In addition to its prime location, Okura Act City Hotel Hamamatsu boasts excellent facilities and comfort, with ratings of 8.6 and 8.7 respectively. The hotel's facilities are top-notch, offering a range of amenities to enhance your stay. From a well-equipped fitness center to a relaxing spa, you'll have everything you need to unwind and rejuvenate. The comfortable and spacious rooms provide a tranquil retreat, allowing you to rest and recharge after a day of exploring the city. With its impressive value rating of 8.6, you can enjoy all these exceptional features without breaking the bank. At Okura Act City Hotel Hamamatsu, cleanliness is a top priority, evident in its outstanding rating of 9.0. The hotel maintains impeccable standards of cleanliness throughout, ensuring a hygienic and pleasant environment for all guests. Additionally, the hotel's dining options may not have the highest rating, but with the variety of culinary delights available in the surrounding area, you'll have no shortage of delicious meals to savor during your stay. Experience the magic of Okura Act City Hotel Hamamatsu and create unforgettable memories in this enchanting city.

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Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Shared stationery removed
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Food and dining

Restaurants on site
レストラン フィガロ
  • Cuisine: European
  • Menu: Buffet, A-la-carte
中国料理 桃花林
  • Cuisine: Chinese
和食堂 山里
  • Cuisine: Japanese
スカイレストラン&ラウンジ パガニーニ
  • Cuisine: European
鉄板焼 さざんか
  • Cuisine: Steakhouse

Location

111-2 Itaya-machi, Hamamatsu Station, Hamamatsu, Japan, 430-7733

Exceptional9.4

Location

What's nearby

Popular landmarks
  • Hamamatsu City Museum of Musical Instruments
    290 m
  • Hamamatsu Castle
    600 m
  • Suzuki Plaza
    4.5 km
  • Nakatajima Sand Dunes
    4.6 km
  • Hamamatsu Air Park
    5.2 km
  • Hamamatsu Flower Park
    11.3 km
  • Hamanako Palpal
    12.7 km
  • Hamanako Garden Park
    12.9 km
  • Ryotan-ji Temple
    15.0 km
  • Ryugashido Cavern
    17.4 km
Nearby landmarks
  • Act City Hamamatsu
    30 m
  • Okura Act City Hotel Hamamatsu Observation Gallery
    130 m
  • Act Tower (Observation Deck)
    130 m
  • May One
    180 m
  • Bise
    190 m
  • Shusse Daimyo Ieyasu Kun
    200 m
  • Hamamatsu Train Station
    210 m
  • Hamamatsu City Tourist Information Center
    220 m
  • Entetsu Department Store
    270 m
  • Irikawaya Hamamatsu Entetsu-ten
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children aged 4-5 years old will be charged JPY 1,300 for breakfast if using existing bedding.
    Children aged 6-12 years old will be charged JPY 2,000 for breakfast if using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)90
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)3000 JPY
The property
  • Number of floors45
  • Room voltage100
  • Number of rooms 322
  • Non-smoking rooms/floorsyes
  • Number of restaurants4
  • Number of bars/lounges1
Parking
  • Daily parking fee1000 JPY

Reviews of Okura Act City Hotel Hamamatsu from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.4
  • 10
  • 6.8
  • 9.6
  • 8.0
  • 10
  • 10
  • 10
  • 10

Most recent

  • Location score 9.4 out of 10 and is a high score in Hamamatsu
    Location9.4
  • Cleanliness score 9.1 out of 10 and is a high score in Hamamatsu
    Cleanliness9.1
  • Service score 9.1 out of 10 and is a high score in Hamamatsu
    Service9.1
  • Value for money score 8.8 out of 10 and is a high score in Hamamatsu
    Value for money8.8
  • Facilities score 8.7 out of 10 and is a high score in Hamamatsu
    Facilities8.7
  • Room comfort and quality score 8.7 out of 10 and is a high score in Hamamatsu
    Room comfort and quality8.7
High score for Hamamatsu

Rating

9+ Exceptional (572)
8-9 Excellent (151)
7-8 Very Good (126)
6-7 Good (37)
<6 Below Expectation (29)

Review summary

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Guests have praised the hotel for its clean rooms and spacious accommodations. The great experience is another point that several reviewers have highlighted. From the rooms, guests can enjoy a nice view of the surroundings. The hotel's convenient location near the train station and accessibility to several shops and restaurants add to the overall positive experience. The professionalism and respectfulness of the staff have also been frequently mentioned by guests.

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Showing 915 verified guest comments
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  1. 10.0
    Exceptional
    eb_be from Japan
    Solo traveler
    Standard Single Room
    Stayed 1 night in July 2025

    “Raffles in Hamamatsu”

    In Singapore, it would be Raffles Hotel. If you stay in Hamamatsu, have breakfast at Act! From my experience, there aren't many hotels in Japan that offer such an excellent and delicious breakfast buffet. The service is top-notch, as expected from a premier hotel in the area. It feels like a hotel from a drama. I think it's nice to leisurely travel with the sole purpose of staying at Act City Hotel and enjoying breakfast. As expected of Hamamatsu's landmark, it truly is a luxury hotel admired by the locals. I am from Hamamatsu, but since my family home has been demolished, I now stay at Act City Hotel every time I return home and have a very comfortable time. You can also stay at a good price on Agoda.

    Reviewed July 14, 2025
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  2. 10.0
    Exceptional
    KEIKO from Japan
    Family with teens
    Standard Twin Non-Smoking
    Stayed 1 night in July 2025

    “As expected of the hospitality.”

    I used it with my mother and daughter. The room on the 37th floor had a wonderful view and was clean. The amenities were also well-equipped. The staff members were friendly and kind. I was happy that they upgraded our room. The location is convenient as it is close to the station. I used the bar, and the atmosphere was nice. I would like to use it again next time.

    Reviewed July 06, 2025
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  3. 10.0
    Exceptional
    TOSHIKO from Japan
    Solo traveler
    Deluxe Single Room 26 to 30 Sq M
    Stayed 1 night in September 2025

    “The view is amazing.”

    The facilities are somewhat old, but they are well cleaned and tidy, making for a pleasant stay. The view from the upper floors is wonderful. There are plenty of elevators, so the waiting time is short. The staff's attentiveness is also thorough. I would like to stay here again when I visit Hamamatsu next time.

    Reviewed September 07, 2025
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  4. 10.0
    Exceptional
    Tomoko from Japan
    Family with teens
    Standard Twin Non-Smoking
    Stayed 1 night in July 2025

    “Exceptional”

    This was my first visit to Hamamatsu, and I used the place with my mother. As expected of a city known for music, the columns reminded me of brass instruments, the floor had a keyboard pattern, and musical scores were scattered on the elevator doors, creating a wonderful memory as I saw the delighted face of my music-loving daughter. We were also escorted to a room larger than the one we reserved, which made us incredibly happy. We were able to enjoy a lovely moment listening to classical music while admiring the vast night view of Hamamatsu. The guest room and the view were excellent, but the service was also outstanding. The lobby was crowded with many international guests, but several concierges were on standby, guiding us smoothly, allowing us to check in without waiting, and discreetly leading us to a less crowded elevator. Additionally, they took photos for us, showcasing the staff's top-notch service and teamwork. We will definitely use this place again!

    Reviewed August 02, 2025
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  5. 9.2
    Exceptional
    Corinne from Australia
    Couple
    Stayed 2 nights in March 2024

    “Convenient, comfortable hotel”

    I enjoyed my stay at the hotel. It was very convenient and only a couple of minutes walk to the station and bus stops. The room was clean and spacious but the style of the room appeared quite dated. Service at front desk was welcoming and quick. Will definitely stay at this hotel when I'm back at Hamamatsu.

    Reviewed April 17, 2024
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