Agoda Preferred

DoubleTree by Hilton Ottawa Downtown

4 stars out of 5
33 Nicholas Street, Ottawa East, Ottawa (ON), Canada, K1N 9M7

Stay at Novotel Ottawa Hotel in vibrant Ottawa East and enjoy comfortable rooms with air conditioning, complimentary Wi-Fi, and stunning city views. Explore nearby attractions like Parliament Hill and the Rideau Canal. Indulge in top-notch amenities including an on-site bar and an inviting indoor pool. Fuel up with a delicious breakfast before exploring the nearby Byward Market and Rideau Centre. Public parking available. Discover Ottawa's beauty with your travel partner at Novotel Ottawa Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

930 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Family room

This property is in high demand!

6 travelers have booked today.

Location 9.6
Cleanliness 9.3
Service 9.1
Value for money 8.8

Based on 40 verified reviews

Location

9.6

Cleanliness

9.3

Service

9.1

Value for money

8.8

Facilities

8.7

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
Walkable places
Ottawa Art Gallery
30 m
Waller Street Brewery
130 m
Rideau Centre
270 m
Maple Leaf Souvenirs
270 m
Ottawa Convention Centre
290 m
Closest landmarks
PermaSmile Dentistry
70 m
Department of National Defense
200 m
Hudson's Bay Pharmacy
230 m
Bastien & Prizant Optometry
240 m
Museum of Classical Antiquities
330 m

Good to know

Value for money8.8
Distance to city center16 km
Location rating9.6
Nearest airportOttawa Macdonald-Cartier International Airport (YOW) - Canada
Distance to airport11.6 km

Rooms available at DoubleTree by Hilton Ottawa Downtown

Superior Two Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Junior Suite
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
SUPERIOR 2 DOUBLE BEDS, 269ft, 25m, Modern and Comfortable for 4 people
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Small Standard King Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
EXECUTIVE 1 KING BED, 431ft, 40m, Up to 4 people, Pullout Sofa, Enhanced room amenities
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior King Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! DoubleTree by Hilton Ottawa Downtown provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

DoubleTree by Hilton Ottawa Downtown has car park nearby with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

DoubleTree by Hilton Ottawa Downtown fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, body thermometer, free face masks, doctor/nurse on call, staff trained in safety protocol, and temperature check for guests and staff for more completed safety precautions and hygiene protocols.

The average travel time to get from DoubleTree by Hilton Ottawa Downtown to the airport is 30 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

DoubleTree by Hilton Ottawa Downtown has a total of 8 floors.

Verified past guests that have stayed at DoubleTree by Hilton Ottawa Downtown had an average nightly stay of 2 nights at this property.

Past families with older children that have stayed at this property have given DoubleTree by Hilton Ottawa Downtown an average rating of 8.0. You can search for more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

The closest airport to DoubleTree by Hilton Ottawa Downtown is Ottawa Macdonald-Cartier International Airport, 12.0 km away.

Guest visitors can enjoy breakfast offered with an additional charge of 12.5 CAD for children and 28 CAD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

More about DoubleTree by Hilton Ottawa Downtown

More about DoubleTree by Hilton Ottawa Downtown

Experience Comfort and Convenience at Novotel Ottawa Hotel

Welcome to Novotel Ottawa Hotel, a 3.5-star hotel located in the heart of Ottawa, Canada. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Novotel Ottawa Hotel features 283 well-appointed rooms, ensuring that there is always a space available for you. Each room is designed with your comfort in mind, offering modern furnishings and amenities to make your stay as enjoyable as possible. Whether you're traveling alone or with a group, you'll find the perfect room to suit your needs. Conveniently situated just 30 minutes away from the airport, Novotel Ottawa Hotel offers easy access to and from the hotel. If you're looking to explore the city, the hotel is located 16 km from the city center, allowing you to easily visit popular attractions and landmarks. Whether you're here for business or pleasure, Novotel Ottawa Hotel is the perfect base for your Ottawa adventure. When it comes to check-in and check-out, Novotel Ottawa Hotel offers flexible options to accommodate your travel schedule. Check-in time starts from 03:00 PM, allowing you to settle in and relax after your journey. On the day of departure, you can check-out until 12:00 PM, giving you ample time to pack up and prepare for your next destination. Please note that Novotel Ottawa Hotel has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is advisable to check with the hotel directly for further details regarding the child policy and any additional fees that may apply. Built in 1988, Novotel Ottawa Hotel has been providing exceptional service and hospitality for over three decades. With its convenient location, comfortable rooms, and attentive staff, this hotel is the ideal choice for your stay in Ottawa. Experience the comfort and convenience that Novotel Ottawa Hotel has to offer and create lasting memories during your visit to this vibrant city.

Unwind and Have Fun at Novotel Ottawa Hotel's Entertainment Facilities

At Novotel Ottawa Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of fantastic facilities to ensure you have a memorable and enjoyable experience. Step into our stylish bar and let our expert mixologists craft your favorite cocktail as you unwind after a long day of exploring the city. The bar offers a cozy and inviting atmosphere, perfect for catching up with friends or simply enjoying a quiet drink alone. With a wide selection of beverages and a menu of delicious snacks, you'll find everything you need for a delightful evening. For those looking for a bit of friendly competition, our games room is the ideal spot. Challenge your friends or family to a game of pool or try your hand at the gaming consoles available. With a variety of games to choose from, you'll never run out of entertainment options. Whether you're a seasoned gamer or just looking to have some fun, our games room has something for everyone. If you prefer a quieter form of entertainment, our library is the perfect place to relax and escape into a good book. Browse through our collection of books and magazines, or simply find a cozy corner to curl up in and enjoy some quiet time. Whether you're looking to delve into a thrilling novel or catch up on the latest news, our library provides a peaceful retreat for book lovers. At Novotel Ottawa Hotel, we strive to provide an exceptional experience for our guests, and our entertainment facilities are designed to cater to all tastes and preferences. Whether you're in the mood for a lively evening at the bar, a fun-filled game in the games room, or a tranquil reading session in the library, you'll find it all right here at our hotel.





Convenience Facilities at Novotel Ottawa Hotel

Indulge in a world of convenience at Novotel Ottawa Hotel, where every aspect of your stay is designed to make your experience as seamless and enjoyable as possible. From the moment you step foot into the hotel, you'll be greeted by a range of convenient facilities that cater to your every need. For those who prefer to travel light, our laundry service and dry cleaning options ensure that your clothes stay fresh and clean throughout your stay. Need something delivered to your room? Our prompt and efficient room service is available around the clock, allowing you to enjoy delicious meals and snacks without leaving the comfort of your room. At Novotel Ottawa Hotel, your safety is our top priority. Our safety deposit boxes provide a secure place to store your valuables, giving you peace of mind throughout your stay. Stay connected with our complimentary Wi-Fi, available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Whether you're in a rush or simply want to make the most of your time, our express check-in/check-out service ensures a hassle-free experience, while our luggage storage facility allows you to explore the city without the burden of your bags. Our dedicated housekeeping team ensures that your room is kept clean and tidy, providing you with a comfortable and relaxing environment. And during colder months, our fireplace creates a warm and cozy ambiance, perfect for unwinding after a day of exploring Ottawa. Experience the ultimate in convenience at Novotel Ottawa Hotel, where every detail is taken care of to ensure a memorable and stress-free stay.

Convenient Transport Facilities at Novotel Ottawa Hotel

Novotel Ottawa Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for all guests. If you are traveling by car, the hotel provides self-parking options, allowing you to easily park your vehicle on-site. Please note that car park charges are applied. With this convenient facility, you can explore the vibrant city of Ottawa at your own pace, without worrying about finding parking spaces or dealing with the inconvenience of street parking. Whether you are visiting the hotel for business or leisure, having a dedicated parking area ensures that you can easily access your vehicle whenever you need it, providing a seamless travel experience.

Comfort and Convenience at Novotel Ottawa Hotel

At Novotel Ottawa Hotel, we prioritize your comfort and convenience by providing a range of exceptional room facilities. Each room is equipped with air conditioning, ensuring a pleasant and refreshing atmosphere throughout your stay. Stay up-to-date with the latest news with a complimentary daily newspaper delivered straight to your door. Prepare for your day or evening plans with the convenience of a hair dryer, available in every room. For your entertainment, each room features a television with satellite/cable TV channels, offering a wide selection of shows and movies to enjoy. Quench your thirst or indulge in a late-night snack with the minibar, stocked with a variety of refreshments and treats. For those seeking extra warmth and ambiance, select rooms at Novotel Ottawa Hotel are equipped with a cozy fireplace, perfect for creating a relaxing and inviting atmosphere. Whether you're traveling for business or leisure, our room facilities are designed to enhance your stay and provide you with a comfortable and enjoyable experience at Novotel Ottawa Hotel.

Indulge in Culinary Delights at Novotel Ottawa Hotel

At Novotel Ottawa Hotel, guests can truly indulge in a culinary experience like no other. With a variety of dining facilities to choose from, there is something to satisfy every palate. Start your day off right with a visit to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, along with a selection of delicious pastries and light snacks. For a more substantial meal, head to the hotel's restaurant, where you can savor a diverse menu featuring both local and international cuisine. The restaurant offers a warm and inviting atmosphere, perfect for a leisurely lunch or a romantic dinner. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. Whether you're craving a late-night snack or a full meal, the hotel's room service menu has a wide range of options to choose from. And with daily housekeeping, you can enjoy your meal without worrying about the cleanup. And of course, don't miss out on the hotel's breakfast buffet, where you can fuel up for the day ahead with a delicious spread of hot and cold dishes, fresh fruits, pastries, and more. Whether you're traveling for business or pleasure, Novotel Ottawa Hotel's dining facilities are sure to leave you satisfied and craving for more.

Experience Comfort and Luxury at Novotel Ottawa Hotel

At Novotel Ottawa Hotel, we offer a range of stylish and comfortable rooms to suit every traveler's needs. From the Executive 1 King Bed Pullout Sofa, Enhanced Room Amenities to the Standard 1 King Modern with Cozy Design, our rooms are designed with your utmost comfort in mind. Whether you are traveling for business or leisure, our rooms provide a relaxing and inviting atmosphere that will make you feel right at home. Booking your stay at Novotel Ottawa Hotel through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy-to-use platform, you can easily find and book the perfect room for your needs. Take advantage of Agoda's user-friendly interface and secure payment options to make your booking process seamless and stress-free. So why wait? Book your stay at Novotel Ottawa Hotel through Agoda and experience the perfect blend of comfort, luxury, and convenience.

Discover the Vibrant Ottawa East

Nestled in the heart of Ottawa, Novotel Ottawa Hotel offers an ideal location to explore the vibrant neighborhood of Ottawa East. This bustling area is known for its rich history, diverse culture, and an array of exciting attractions. Start your day by exploring the famous Rideau Canal, a UNESCO World Heritage Site that winds through the city. Take a leisurely stroll along the canal's picturesque pathway, or rent a bike and pedal your way through the scenic surroundings. In the winter, the canal transforms into the world's largest ice skating rink, offering a unique and unforgettable experience. Just steps away from the hotel, you'll find the ByWard Market, a lively and dynamic marketplace that has been a gathering place for locals and visitors for over 200 years. Indulge in a culinary adventure as you explore the market's diverse food stalls, artisanal shops, and vibrant nightlife. Don't forget to sample the famous BeaverTails, a delicious Canadian pastry that is a must-try while in Ottawa. For history enthusiasts, a visit to the nearby Parliament Hill is a must. Marvel at the stunning Gothic-style architecture and take a guided tour to learn about Canada's political history. Explore the surrounding area and discover other iconic landmarks such as the National Gallery of Canada and the Rideau Hall, the official residence of the Governor General. With its prime location and an abundance of attractions, Ottawa East offers something for everyone. Whether you're a history buff, a food lover, or simply seeking a vibrant and dynamic atmosphere, Novotel Ottawa Hotel is the perfect base to immerse yourself in the charm and excitement of Ottawa East.

Convenient Transportation from Ottawa Airport to Novotel Ottawa Hotel

Located in the heart of Ottawa East, Novotel Ottawa Hotel offers a convenient and comfortable stay for travelers visiting the vibrant capital city of Canada. Getting to the hotel from Ottawa Airport is a breeze, thanks to the various transportation options available. If you prefer a hassle-free journey, taking a taxi or rideshare service from the airport is the quickest and most convenient option. The ride to Novotel Ottawa Hotel takes approximately 20 minutes, depending on traffic conditions. Taxis are readily available at the designated taxi stands outside the airport terminals, and rideshare services can be easily booked through mobile apps. For budget-conscious travelers, public transportation is a cost-effective and efficient way to reach the hotel. The OC Transpo bus service operates from the airport to downtown Ottawa, with several stops conveniently located near Novotel Ottawa Hotel. The bus ride takes around 30 minutes, and tickets can be purchased directly from the driver or through the OC Transpo mobile app. If you prefer the flexibility of having your own transportation, renting a car from one of the car rental companies at Ottawa Airport is a great option. The hotel offers convenient parking facilities, allowing you to explore the city and its surrounding areas at your own pace. No matter which mode of transportation you choose, arriving at Novotel Ottawa Hotel is just the beginning of an unforgettable stay in Ottawa. With its modern amenities, comfortable rooms, and prime location, the hotel provides the perfect base for exploring the city's attractions, including Parliament Hill, ByWard Market, and the Rideau Canal.

Discover Ottawa's Vibrant Surroundings at Novotel Ottawa Hotel

Located in the heart of Ottawa, Novotel Ottawa Hotel offers easy access to a variety of landmarks and attractions that will make your stay unforgettable. Just a short distance away, you'll find the renowned National Gallery of Canada, where you can immerse yourself in the world of art and marvel at its impressive collection of Canadian and international masterpieces. For those seeking relaxation and outdoor activities, Pauline Vanier Park Ice Rink is just a stone's throw away. Lace up your skates and glide across the ice while enjoying breathtaking views of the city. Nearby, North River Road Parkette offers a peaceful oasis where you can take a leisurely stroll or have a picnic amidst lush greenery. If you're in the mood for some retail therapy, the bustling ByWard Chiropractic Clinic is within walking distance. Explore the vibrant market and indulge in a shopping spree, discovering unique local products, fashion boutiques, and artisanal crafts. After a day of exploration, unwind in the comfort of Novotel Ottawa Hotel and take advantage of its convenient location to discover the charm and beauty of Ottawa's landmarks and attractions.

Convenient Public Transport Stations near Novotel Ottawa Hotel

Located in the heart of Ottawa, Novotel Ottawa Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is situated near Carleton N., Mooney's Bay, and Carleton S. stations, ensuring that guests can easily explore the city and its surrounding areas. Carleton N. station, located just a short distance from the hotel, provides access to the O-Train Trillium Line. This efficient light rail system connects travelers to various attractions and neighborhoods in Ottawa, including the downtown core, universities, and popular shopping districts. With Carleton N. station nearby, guests can effortlessly hop on the train and explore the city's vibrant offerings. Mooney's Bay station is another public transport option near Novotel Ottawa Hotel. This station is serviced by several bus routes, offering convenient connections to different parts of the city. Whether guests want to visit the historic Parliament Hill, explore the picturesque Rideau Canal, or indulge in some retail therapy at the ByWard Market, Mooney's Bay station provides easy access to these popular destinations. Lastly, Carleton S. station is within walking distance of the hotel, providing guests with yet another public transport option. This station is also part of the O-Train Trillium Line, allowing travelers to conveniently explore Ottawa's attractions and landmarks. Whether guests are attending a business meeting or sightseeing, having Carleton S. station nearby ensures a hassle-free travel experience. With its proximity to Carleton N., Mooney's Bay, and Carleton S. stations, Novotel Ottawa Hotel offers an ideal location for guests who rely on public transport. These convenient transport options allow visitors to effortlessly explore Ottawa's vibrant cityscape, making their stay at Novotel Ottawa Hotel even more enjoyable.

Delicious Dining Options Just Steps Away

When it comes to dining, Novotel Ottawa Hotel is surrounded by an array of fantastic restaurants that will tantalize your taste buds. Island Jerk is a local favorite, serving up mouthwatering Caribbean cuisine that will transport you to the islands. Daly's is a cozy Irish pub where you can enjoy hearty pub fare and a pint of Guinness. La Terrasse offers a charming outdoor patio where you can savor delicious French cuisine while soaking up the vibrant atmosphere. If you're in the mood for pizza and Lebanese BBQ, Capital Pizza & Lebanese BBQ is the place to go. For a unique dining experience, head to Stone Soup Foodworks, a farm-to-table restaurant that focuses on fresh, seasonal ingredients. Al Basha Shawarma is a must-visit for lovers of Middle Eastern cuisine, offering a variety of flavorful shawarma wraps and platters. If you're craving Mexican fare, Nacho Cartel is the spot to satisfy your cravings with their mouthwatering nachos and tacos. Jimmy the Greek is a beloved Greek fast food chain where you can indulge in gyros, souvlaki, and more. Brasserie Métropolitain is a chic eatery that serves up classic French dishes with a modern twist. And for those looking to unwind with a drink, Zoe's Lounge offers a sophisticated ambiance and an extensive selection of cocktails and wines. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Novotel Ottawa Hotel.

Shop 'til you drop in Ottawa

Situated in the heart of Ottawa, Novotel Ottawa Hotel is surrounded by a plethora of shopping landmarks that are sure to delight any avid shopper. Just steps away from the hotel, you'll find Maple Leaf Souvenirs, where you can pick up unique Canadian gifts and souvenirs to commemorate your trip. For those seeking high-end fashion, Mccaffrey Haute Couture and Richard Robinson Haute Couture are must-visit destinations, offering exquisite designs and impeccable craftsmanship. Schad Boutique and Adorit Boutique cater to the trendy and fashion-forward crowd, showcasing a curated selection of clothing, accessories, and jewelry. If you're in the mood for some retail therapy, Rideau Mall is just a short stroll away, housing a wide range of stores from popular brands to local boutiques. After a day of shopping, head to Mercury Lounge to unwind with some live music or venture to Orange for a unique shopping experience that combines fashion and art. For art enthusiasts, Ottawa Art Gallery is just a stone's throw away, featuring a diverse collection of contemporary and historical artworks. And if you're looking for something truly extraordinary, Wunderkammer is a hidden gem that offers an eclectic mix of vintage treasures and curiosities. With such a vibrant shopping scene right at its doorstep, Novotel Ottawa Hotel is the perfect base for a shopping adventure in Ottawa.

Affordable Luxury at Novotel Ottawa Hotel

Experience the perfect blend of comfort, convenience, and affordability at Novotel Ottawa Hotel. With an average room price of just $209, this luxurious hotel offers exceptional value for your stay in Ottawa (ON), Canada. Compared to the average price of $180 for a hotel room in the city, Novotel Ottawa Hotel provides an unbeatable combination of quality and affordability. Step into your elegantly appointed room and discover a haven of relaxation. Each spacious room is thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable and enjoyable stay. Whether you're traveling for business or pleasure, Novotel Ottawa Hotel offers a range of room types to suit your needs, from cozy standard rooms to luxurious suites. Indulge in the hotel's world-class facilities and services without breaking the bank. Take a dip in the indoor pool, work up a sweat in the fitness center, or unwind with a rejuvenating massage at the spa. With its central location, Novotel Ottawa Hotel provides easy access to the city's top attractions, shopping districts, and dining options, making it the ideal choice for both leisure and business travelers. Book your stay today and experience affordable luxury at Novotel Ottawa Hotel.

Amazing Stay with Friendly Staff and Modern Rooms

The Novotel Ottawa Hotel offers an amazing stay experience with friendly and helpful staff, modern and clean rooms, and a convenient location. Guests have praised the staff for their exceptional service, describing them as super friendly and kind. The hotel's rooms are not only clean but also modern, with features such as USB plug-ins and waterfall showers. The spaciousness and comfort of the rooms, along with the comfortable beds, have been highly appreciated by guests. Additionally, the hotel's location is ideal, being near everything and offering easy access to various attractions. With all these positive reviews, it's no wonder that guests are eager to return to the Novotel Ottawa Hotel.

Exceptional Customer Ratings at Novotel Ottawa Hotel

Novotel Ottawa Hotel has consistently received exceptional customer ratings, making it a top choice for travelers visiting Ottawa, Canada. With an overall rating of 8.5, guests have praised the hotel for its outstanding value, excellent facilities, and prime location. One of the standout features of Novotel Ottawa Hotel is its exceptional value for money. With an impressive rating of 8.0 for value, guests have been delighted with the affordability and quality of the hotel's amenities and services. From spacious and comfortable rooms to top-notch facilities, guests can enjoy a luxurious stay without breaking the bank. The hotel's facilities have also received high praise from guests, with a rating of 8.1. Whether it's the well-equipped fitness center, refreshing swimming pool, or convenient business center, Novotel Ottawa Hotel ensures that guests have everything they need for a comfortable and enjoyable stay. The hotel's commitment to providing excellent facilities sets it apart from other accommodations in the area. Additionally, Novotel Ottawa Hotel's prime location has earned it a remarkable rating of 9.2. Situated in the heart of Ottawa, guests have easy access to popular attractions, shopping districts, and dining options. The hotel's central location allows guests to explore the city's vibrant culture and experience all that Ottawa has to offer. With exceptional ratings for value, facilities, and location, Novotel Ottawa Hotel has proven to be a top choice for travelers seeking a memorable stay in Ottawa. Whether it's for business or leisure, guests can expect excellent service, comfortable accommodations, and a prime location when choosing Novotel Ottawa Hotel.

Show less

Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Arabic
  • French
  • Portuguese
  • Spanish
  • Turkish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • On-site entertainment
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet facilities
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Internet access – wireless
  • Telephone

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
The Albion Rooms
  • Cuisine: Local
  • Menu: Buffet

Location

33 Nicholas Street, Ottawa East, Ottawa (ON), Canada, K1N 9M7

Exceptional9.6

Location

Airports
  • Ottawa Macdonald-Cartier International Airport (YOW) - Canada
    11.6 km
  • Ogdensburg International Airport (OGS) - United States
    84.4 km
Public transportation
  • Parliament/Parlement
    930 m
  • Lyon Station
    1.5 km
Hospital or clinic
  • PermaSmile Dentistry
    70 m
Convenience store
  • Mac's
    560 m
Cash withdrawal
  • ATM
    40 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Nespresso coffee makers & kettle with complimentary coffee in every room. Kindly contact the property for more information.
  • Breakfast-inclusive rates include breakfast for adults and children age from 0 to 5 years old staying in the same room.
  • Guests are required to provide valid credit cards at check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until23:59
Getting around
  • Distance from city center16 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)28 CAD
The property
  • Year property opened1988
  • Number of floors8
  • Room voltage115
  • Number of rooms 283
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Property announcements

A third-party company owns the property parking, For any further inquiries, you may contact the property directly.

Reviews of DoubleTree by Hilton Ottawa Downtown from real guests

Provided by verified guests of

Agoda logo
8.9
  • Location score 9.6 out of 10 and is a high score in Ottawa (ON)
    Location9.6
  • Cleanliness score 9.3 out of 10 and is a high score in Ottawa (ON)
    Cleanliness9.3
  • Service score 9.1 out of 10 and is a high score in Ottawa (ON)
    Service9.1
  • Value for money score 8.8 out of 10 and is a high score in Ottawa (ON)
    Value for money8.8
  • Facilities score 8.7 out of 10 and is a high score in Ottawa (ON)
    Facilities8.7
High score for Ottawa (ON)

Rating

9+ Exceptional (11)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (0)

Review summary

Powered by OpenAI

Guests love this hotel's location near Byward Market and Rideau Centre. The staff's excellent service is frequently praised for their friendliness and helpfulness. Rooms are modern and spotless, with many guests commenting on their cleanliness. The comfortable beds and good showers add to the overall comfort. The hotel also offers convenient public parking.

Few guests have reported issues with room temperature control.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 15 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Chantel from Australia
    Family with teens
    2 Double Beds
    Stayed 2 nights in June 2025

    “Wonderful Hotel Stay”

    The hotel staff were very friendly, especially the lady who checked us in at 1.30am. The cookies were a great touch. Beds were very comfortable and rooms were very clean. Central location, however a lot of homeless around the area made it feels a little uncomfortable when walking around. We would definitely stay again if we re-visit Ottawa.

    Reviewed June 04, 2025
  2. 8.8
    Excellent
    Julian from Hong Kong SAR, China
    Solo traveler
    Stayed 6 nights in October 2024

    “Nice staying in ottawa”

    The location is very good, cross the road and reach rideau centre, the biggest mall in Ottawa. The room is big and comfortable. There is gym works 24/7 in the hotel. It’s very nice

    Reviewed November 02, 2024
  3. 9.2
    Exceptional
    Jos from Thailand
    Family with teens
    2 Double Beds
    Stayed 1 night in June 2025

    “Good hotel downtown”

    We had a large room with two double beds. All amenities in the room that one would expect, incl nespresso.

    Reviewed June 12, 2025
  4. 10.0
    Exceptional
    Annie from Canada
    Couple
    1 King Bed
    Stayed 2 nights in April 2025

    “I love the hotel”

    Great location, near byward market, everything is easy access . Love to comeback again. Recommended to all travelers.

    Reviewed April 19, 2025
  5. 6.4
    Good
    Veronica from Indonesia
    Couple
    Stayed 2 nights in July 2024

    “Standard”

    The room is small but the location is close to the main street though. But the parking is annoying because you need to park on different side of the street

    Reviewed January 03, 2025
Changed to review page 1

This is a popular property. Don't miss out!