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Stay at Mitsui Garden Hotel Gotanda in Tokyo, near Gotanda Station. Enjoy stylish accommodation for two with Italian cuisine at the onsite restaurant. Relax in the 16th floor bathhouse with city views. Indulge in exclusive perks at Mitsui Garden Hotel Gotanda. Enjoy 24-hour room service for dining in the comfort of your room. Relax with soothing massages. Stay connected with complimentary Wi-Fi. Pamper yourself with luxurious toiletries and enjoy city views in select rooms. Conveniently located, it's the perfect choice for two travelers seeking a luxurious and convenient stay in Tokyo. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
170 meters to public transportation
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Front desk [24-hour]
Restaurant
Massage
Luggage storage
Balcony/Terrace
Breakfast
Car park [nearby]
84 travelers have booked today.
Based on 16,258 verified reviews
9.2
9.1
9.0
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8.8
Location rating score
Value for money | 8.8 |
Distance to city center | 0 km |
Location rating | 9.0 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 9.8 km |
What dining options are provided at Mitsui Garden Hotel Gotanda / Tokyo?
Start your day with Mitsui Garden Hotel Gotanda / Tokyo's available dining options such as Buffet in restaurant to explore what's offered at this property!
Does Mitsui Garden Hotel Gotanda / Tokyo offer laundry services?
Yes! Mitsui Garden Hotel Gotanda / Tokyo features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
What actions does Mitsui Garden Hotel Gotanda / Tokyo take in terms of hygiene, safety, and cleanliness?
Mitsui Garden Hotel Gotanda / Tokyo meet our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with body thermometer, doctor/nurse on call, sterilizing equipment, free face masks, temperature check for guests and staff, first aid kit, and staff trained in safety protocol for all rounded safety precautions and hygiene protocols.
Does Mitsui Garden Hotel Gotanda / Tokyo offer an option for contactless check-in and check-out?
At Mitsui Garden Hotel Gotanda / Tokyo, travelers can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
How long do guests normally stay at Mitsui Garden Hotel Gotanda / Tokyo?
Verified past guests that have stayed at Mitsui Garden Hotel Gotanda / Tokyo had an average nightly stay of 3 nights at this property.
What payment cards are supported at Mitsui Garden Hotel Gotanda / Tokyo?
Enjoy the convenience of easy payment at Mitsui Garden Hotel Gotanda / Tokyo which supports up to 7, with payment card options including UnionPay, MasterCard, Visa, American Express, and Cash.
What is the verified guest review consensus about Mitsui Garden Hotel Gotanda / Tokyo's food?
62.0% of our verified guest evaluations have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Mitsui Garden Hotel Gotanda / Tokyo down in the review.
What is the typical rating that past Families with young children have given to Mitsui Garden Hotel Gotanda / Tokyo?
Past families with young children that have stayed at this property have given Mitsui Garden Hotel Gotanda / Tokyo an average rating of 8.8. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Mitsui Garden Hotel Gotanda / Tokyo?
Past group travelers that have stayed at this property have given Mitsui Garden Hotel Gotanda / Tokyo an average rating of 9.0. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Mitsui Garden Hotel Gotanda / Tokyo?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.
Experience Modern Comfort at Mitsui Garden Hotel Gotanda / Tokyo
Located in the heart of Tokyo, Japan, Mitsui Garden Hotel Gotanda / Tokyo offers a contemporary and comfortable stay for both business and leisure travelers. With its convenient location and modern amenities, this 4-star hotel is the perfect base for exploring the vibrant city of Tokyo.
Built in 2018, Mitsui Garden Hotel Gotanda / Tokyo features 370 well-appointed rooms, ensuring a comfortable and relaxing stay for all guests. Each room is thoughtfully designed with modern furnishings and amenities to provide a cozy and inviting atmosphere. Whether you're traveling alone or with a group, you'll find the perfect accommodation to suit your needs.
Check-in at Mitsui Garden Hotel Gotanda / Tokyo begins at 03:00 PM, allowing you to settle in and start your Tokyo adventure at your own pace. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless check-in process.
When it's time to explore the city, you'll find that Mitsui Garden Hotel Gotanda / Tokyo is conveniently located near major attractions and transportation hubs. The hotel is situated at the heart of the city center, offering easy access to Tokyo's bustling streets, shopping districts, and cultural landmarks. If you need to catch a flight, the hotel is just a 35-minute drive from the airport, making it a convenient choice for travelers.
While the hotel does not allow children to stay free of charge, there may be extra charges for their accommodation. This policy ensures a peaceful and relaxing environment for all guests. Whether you're traveling for business or leisure, Mitsui Garden Hotel Gotanda / Tokyo provides a comfortable and convenient stay in the heart of Tokyo.
Unwind and Indulge: Entertainment Facilities at Mitsui Garden Hotel Gotanda / Tokyo
At Mitsui Garden Hotel Gotanda / Tokyo, guests can expect a delightful array of entertainment facilities to enhance their stay. Whether you're in the mood for some retail therapy, a pampering massage, or a rejuvenating spa experience, this hotel has it all.
Step into the hotel's shops and discover a world of shopping delights. From trendy fashion boutiques to unique souvenir stores, you'll find everything you need and more. Indulge in some retail therapy and pick up the perfect memento to remember your trip to Tokyo.
For those seeking relaxation and rejuvenation, the hotel offers a range of massage and spa services. Treat yourself to a blissful massage session and let the skilled therapists melt away your stress and tension. Alternatively, immerse yourself in the tranquil ambiance of the spa and indulge in a variety of rejuvenating treatments that will leave you feeling refreshed and revitalized.
With its impressive entertainment facilities, Mitsui Garden Hotel Gotanda / Tokyo ensures that guests have a truly memorable and enjoyable stay. Whether you're looking to shop till you drop, unwind with a soothing massage, or pamper yourself at the spa, this hotel has everything you need to make your stay in Tokyo unforgettable.
Convenience at Its Finest: Mitsui Garden Hotel Gotanda / Tokyo's Top-Notch Facilities
When it comes to convenience, Mitsui Garden Hotel Gotanda / Tokyo leaves no stone unturned. From essential services like laundry and luggage storage to modern amenities like Wi-Fi and vending machines, this hotel has everything you need for a hassle-free stay.
One of the standout convenience facilities at Mitsui Garden Hotel Gotanda / Tokyo is their laundry service. Whether you're traveling for business or pleasure, having clean clothes is a must, and this hotel ensures that you can easily take care of your laundry needs. Additionally, the hotel offers a laundromat, making it even more convenient for guests to freshen up their wardrobe.
For the safety and security of your valuables, the hotel provides safety deposit boxes. You can have peace of mind knowing that your important documents and belongings are well-protected during your stay.
Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly from the comfort of your room or any public space within the hotel.
For smokers, there is a designated smoking area where you can enjoy your cigarette without inconveniencing others. This thoughtful feature ensures that all guests can have a comfortable and pleasant stay.
In addition to these essential facilities, Mitsui Garden Hotel Gotanda / Tokyo also offers other convenient amenities. Need a quick snack or a drink? Look no further than the on-site vending machine or the convenience store located within the hotel. Daily housekeeping ensures that your room remains clean and tidy throughout your stay.
To add a touch of warmth and coziness, some rooms even feature a fireplace, creating a soothing ambiance after a long day of exploring the vibrant city of Tokyo.
With its wide range of convenience facilities, Mitsui Garden Hotel Gotanda / Tokyo ensures that your stay is not only comfortable but also hassle-free. From laundry services to Wi-Fi access, this hotel has thought of everything to make your stay in Tokyo a memorable one.
Cozy Comfort and Modern Amenities at Mitsui Garden Hotel Gotanda / Tokyo
At Mitsui Garden Hotel Gotanda / Tokyo, guests can expect a perfect blend of comfort and modern amenities in their rooms. Each room is thoughtfully designed to provide a cozy and relaxing atmosphere, making it the perfect retreat after a long day of exploring Tokyo.
One of the standout features of the rooms at Mitsui Garden Hotel Gotanda / Tokyo is the fireplace. Imagine coming back to your room and cozying up by the warm glow of a crackling fire. It adds a touch of luxury and creates a truly inviting ambiance. Whether you want to curl up with a book or simply unwind with a glass of wine, the fireplace provides the perfect setting for a cozy evening in.
In addition to the fireplace, the rooms are equipped with a range of modern amenities to ensure a comfortable stay. Each room features a plush, comfortable bed that guarantees a good night's sleep. The spacious en-suite bathrooms are fitted with high-quality fixtures and offer a refreshing rain shower experience. Guests can also enjoy the convenience of a flat-screen TV, a mini-bar, and complimentary Wi-Fi access in their rooms. With these exceptional facilities, Mitsui Garden Hotel Gotanda / Tokyo offers a truly memorable stay for every guest.
Indulge in Culinary Delights at Mitsui Garden Hotel Gotanda / Tokyo
At Mitsui Garden Hotel Gotanda / Tokyo, dining is an experience to savor. With a range of dining facilities available, guests can satisfy their culinary cravings without leaving the hotel premises.
Start your day off right with a delicious breakfast buffet served at the hotel's restaurant. Indulge in an array of freshly prepared dishes, including both Western and Japanese options, ensuring there is something to suit every palate. From fluffy pancakes to traditional miso soup, guests can fuel up for a day of exploring Tokyo.
For those who prefer a more interactive dining experience, the hotel also offers a shared kitchen facility. Equipped with modern appliances and utensils, guests can showcase their culinary skills and prepare their own meals. Whether it's a quick snack or a full-course dinner, the shared kitchen provides the perfect space to unleash your inner chef.
With daily housekeeping services, guests can rest assured that their dining areas will be kept clean and tidy throughout their stay. Whether you choose to dine in the comfort of your room or in one of the hotel's communal spaces, you can enjoy your meals in a pristine environment. Mitsui Garden Hotel Gotanda / Tokyo truly caters to the needs and desires of every food lover.
Stylish and Comfortable Rooms at Mitsui Garden Hotel Gotanda / Tokyo
Experience a delightful stay at Mitsui Garden Hotel Gotanda / Tokyo with its range of stylish and comfortable room offerings. Choose from a variety of room types to suit your preferences and needs.
Indulge in the cozy comfort of the Comfort Double Non-Smoking room, featuring 18 square meters of space and a plush Double Bed. For a slightly larger option, the Moderate Double Non-Smoking room offers the same amenities and size. If you prefer a Queen-sized bed, the Moderate Queen Non-Smoking room is perfect for you.
Traveling with a companion? The Moderate Twin Non-Smoking room provides ample space with its 24 square meters and two comfortable Single Beds. For larger groups or families, the Moderate Twin Room with 3 Single Beds - Non-Smoking is an excellent choice.
By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and select your preferred room type at Mitsui Garden Hotel Gotanda / Tokyo, making your booking process quick and convenient. Start planning your memorable stay now!
Discover the Vibrant Neighborhood of Shinagawa
Nestled in the heart of Tokyo, Japan, Mitsui Garden Hotel Gotanda / Tokyo offers the perfect base for exploring the vibrant neighborhood of Shinagawa. Known for its mix of modernity and tradition, Shinagawa is a bustling district that seamlessly blends business and leisure.
One of the highlights of Shinagawa is its excellent transportation links, making it a convenient hub for exploring the rest of Tokyo. The Shinagawa Station is one of the busiest train stations in the city, offering easy access to popular attractions such as the iconic Tokyo Tower and the bustling shopping district of Ginza. Additionally, the hotel is just a short distance away from Haneda Airport, making it an ideal choice for both business and leisure travelers.
Beyond its convenient location, Shinagawa also boasts a vibrant food scene. The neighborhood is home to a wide variety of restaurants, ranging from traditional Japanese izakayas to international cuisines. Whether you're craving sushi, ramen, or even a taste of authentic Japanese wagyu beef, Shinagawa has something to satisfy every palate.
For those looking to immerse themselves in Japanese culture, Shinagawa offers a glimpse into the country's rich history. The nearby Ebara Jinja Shrine is a serene oasis amidst the bustling city, where visitors can experience traditional rituals and admire the beautiful architecture. Additionally, the Shinagawa History Museum provides a fascinating insight into the area's past, showcasing artifacts and exhibits that tell the story of Shinagawa's transformation over the years.
With its convenient location, vibrant food scene, and rich cultural heritage, Shinagawa is a neighborhood that has something for everyone. Whether you're a business traveler or a tourist seeking to explore the best of Tokyo, Mitsui Garden Hotel Gotanda / Tokyo is the perfect choice for your stay in this dynamic district.
Convenient Transportation Options from Tokyo's Airports to Mitsui Garden Hotel Gotanda / Tokyo
Located in the bustling Shinagawa district of Tokyo, Mitsui Garden Hotel Gotanda / Tokyo offers a convenient and comfortable stay for travelers visiting the vibrant capital of Japan. Getting to the hotel from the airports in Tokyo is a breeze, thanks to the city's efficient and extensive transportation network.
If you are arriving at Narita International Airport, the most common gateway to Tokyo, you have several transportation options to reach Mitsui Garden Hotel Gotanda / Tokyo. The fastest and most convenient option is taking the Narita Express (N'EX) train to Shinagawa Station. From there, it's just a short taxi ride or a 10-minute walk to the hotel. Alternatively, you can take the Keisei Skyliner to Ueno Station and transfer to the JR Yamanote Line, which will take you directly to Gotanda Station, located just a stone's throw away from the hotel.
If you are flying into Haneda Airport, which is closer to the city center, you have even more convenient options to reach Mitsui Garden Hotel Gotanda / Tokyo. The easiest way is to take the Tokyo Monorail from Haneda Airport to Hamamatsucho Station, and then transfer to the JR Yamanote Line to Gotanda Station. From there, it's just a short walk to the hotel. Alternatively, you can take a taxi directly from Haneda Airport to the hotel, which offers a hassle-free and comfortable journey.
No matter which airport you arrive at, reaching Mitsui Garden Hotel Gotanda / Tokyo is a seamless experience, allowing you to start your Tokyo adventure without any transportation worries. With its convenient location and easy access to major transportation hubs, this hotel is the perfect choice for both business and leisure travelers seeking a comfortable and well-connected base in Tokyo.
Discover Tokyo's Cultural and Natural Gems near Mitsui Garden Hotel Gotanda / Tokyo
Nestled in the vibrant city of Tokyo, Mitsui Garden Hotel Gotanda / Tokyo offers a prime location near a plethora of cultural and natural landmarks. Immerse yourself in the rich maritime history of Japan at the Museum of Maritime Science, where you can explore fascinating exhibits showcasing the country's seafaring heritage. For art enthusiasts, Curian is a must-visit destination, featuring contemporary Japanese artworks that will captivate your senses.
If you're interested in Japanese cuisine and dietary culture, a visit to the Ajinomoto Foundation for Dietary Culture is a must. Discover the secrets behind the country's renowned culinary traditions and gain insights into the importance of balanced nutrition. For a peaceful retreat, Dairokuten Negishi Shrine and Zenpukuji Temple offer serene atmospheres where you can admire beautiful architecture and experience a moment of tranquility.
Nature lovers will be delighted by the nearby Aqua Park Shinagawa, an immersive aquarium where you can marvel at a diverse range of marine life. For a peaceful stroll amidst lush greenery, head to Gotenyama Garden, a charming park that offers picturesque views and a serene ambiance. History enthusiasts can explore the historic Kofuku-in and Isshin-ji Temple, both of which hold cultural significance and showcase stunning architectural details.
After a day of exploration, unwind and relax at Matsuno-yu, a traditional Japanese public bathhouse. Immerse yourself in the soothing hot springs and experience the rejuvenating effects of this ancient Japanese practice. With Mitsui Garden Hotel Gotanda / Tokyo as your base, you'll have easy access to these captivating landmarks and attractions, ensuring a memorable stay in the heart of Tokyo.
Convenient Public Transport Stations near Mitsui Garden Hotel Gotanda / Tokyo
Located in the heart of Tokyo, Mitsui Garden Hotel Gotanda / Tokyo offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is just a short walk away from Gotanda Train Station, which provides access to various train lines, including the Yamanote Line, making it easy to explore the city's top attractions.
For those looking to explore the surrounding areas, Nishi-Ōi Station is also nearby, offering access to the Keikyu Main Line. Shinagawa Train Station, another major transport hub, is just a few minutes away, providing connections to the Shinkansen bullet train, as well as various other train lines and subway stations.
Traveling around Tokyo is made even more convenient with the proximity of Magome Subway Station, Ōikeibajō-mae Station, Takanawa Gateway Station, Nishimagome Subway Station, Omorikaigan Station, Osaki Train Station, and Shinagawa Seaside Train Station, all of which can be easily reached from Mitsui Garden Hotel Gotanda / Tokyo. With such a wide range of public transport options nearby, guests can easily explore the city's bustling neighborhoods, iconic landmarks, and vibrant cultural attractions.
Indulge in a Culinary Adventure
Mitsui Garden Hotel Gotanda / Tokyo is surrounded by an array of exceptional dining options that will satisfy even the most discerning palate. Start your culinary adventure at T.Y.HARBOR, a popular restaurant known for its delicious international cuisine and craft beers. For meat lovers, MEAT YAZAWA is a must-visit, offering premium cuts of Japanese beef cooked to perfection. Funasei is a local favorite, serving up traditional Japanese dishes in a cozy and welcoming atmosphere. For a taste of Tokyo's famous ramen, head to Rokurinsha Osaki, where you can savor their rich and flavorful broth. If you're in the mood for sushi, Mawashi Sushi Katsu Midori Meguro is the place to go, offering a conveyor belt of fresh and affordable sushi. Izakaya Tomo is perfect for those looking to experience the lively atmosphere of a traditional Japanese gastropub, while Shamo Chu specializes in mouthwatering yakitori skewers. Yakinikuizakaya Tonton is a haven for meat enthusiasts, offering a wide selection of premium grilled meats. For a taste of wagyu beef, Hidegyu is the go-to spot, serving up succulent and tender cuts. Last but not least, Yakiniku Otochan is a popular yakiniku restaurant that will leave you craving for more. With such a diverse range of dining options at your doorstep, Mitsui Garden Hotel Gotanda / Tokyo is the ideal choice for food lovers.
Explore Vibrant Shopping Landmarks Near Mitsui Garden Hotel Gotanda / Tokyo
Located in the bustling neighborhood of Gotanda in Tokyo, Mitsui Garden Hotel Gotanda / Tokyo offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Tennōzu Isle, a trendy waterfront district known for its unique boutiques and art galleries. For those looking to immerse themselves in local culture, Sendai Miso Brewery is a must-visit, offering a wide range of traditional Japanese condiments and souvenirs. Saza Coffee ecute Shinagawa, Shinagawa Goos, and TSUTAYA (Shinagawa) are perfect for coffee lovers and bookworms, with a variety of cafes and bookstores to explore. Wing Takanawa West and Atre Shinagawa are bustling shopping centers that offer a diverse range of fashion brands, electronics, and gourmet food options. For a taste of traditional Japanese sweets, head to Wagashi Asobi, where you can indulge in beautifully crafted confections. Atre Omori is another shopping complex nearby, offering a mix of fashion boutiques, restaurants, and entertainment options. Lastly, don't miss the chance to explore Musashi Koyama Shopping Street Palm, a charming shopping street lined with local shops, cafes, and restaurants. With its prime location, Mitsui Garden Hotel Gotanda / Tokyo is the perfect base for a shopping adventure in Tokyo.
Affordable Luxury at Mitsui Garden Hotel Gotanda / Tokyo
Discover the perfect blend of luxury and affordability at Mitsui Garden Hotel Gotanda / Tokyo. With an average room price of just $171, this hotel offers exceptional value for money compared to the city's average price of $157.
Step into a world of elegance and comfort as you enter your spacious and beautifully designed room. Each room is thoughtfully furnished with modern amenities, ensuring a comfortable and relaxing stay. From plush bedding to sleek en-suite bathrooms, every detail has been carefully curated to provide a memorable experience.
Indulge in the hotel's impeccable facilities, including a fitness center and a serene garden, perfect for unwinding after a day of exploring Tokyo's vibrant streets. The hotel's convenient location in the bustling Gotanda district allows easy access to popular attractions, shopping districts, and delicious dining options.
Whether you are a business traveler or a leisure seeker, Mitsui Garden Hotel Gotanda / Tokyo offers an exceptional stay at an unbeatable price. Book your room now and experience the best of Tokyo without breaking the bank.
Fantastic Stay at Mitsui Garden Hotel Gotanda / Tokyo
Guests at Mitsui Garden Hotel Gotanda / Tokyo have consistently praised the hotel for its excellent location, friendly and helpful staff, and comfortable rooms. Many guests expressed their desire to return to the hotel due to the overall pleasant experience they had during their stay. The hotel's beautiful and trendy ambiance, combined with its good service and spacious rooms, left a lasting impression on visitors. The trainees at the hotel were particularly commended for their warm and welcoming attitude. The staff members were described as wonderful, nice, and extremely helpful, making guests feel well taken care of throughout their stay. With such positive feedback, it's no wonder that many guests expressed their intention to stay at Mitsui Garden Hotel Gotanda / Tokyo again in the future.
A Haven of Excellence: Mitsui Garden Hotel Gotanda / Tokyo
Discover a world of excellence at Mitsui Garden Hotel Gotanda / Tokyo, where every aspect of your stay is carefully crafted to exceed your expectations. With an impressive overall rating of 9.0, this hotel has garnered exceptional customer reviews, making it a top choice for discerning travelers. From the moment you step into the elegant lobby, you'll be greeted by a warm and attentive staff, whose dedication to providing exceptional service shines through with a remarkable staff performance rating of 9.1.
One of the standout features of this hotel is its unbeatable location, earning a remarkable rating of 9.0. Situated in the vibrant city of Tokyo, Mitsui Garden Hotel Gotanda / Tokyo offers easy access to a myriad of attractions and landmarks. Whether you're looking to explore the bustling streets of Shibuya or immerse yourself in the rich history of Asakusa, this hotel serves as the perfect base for your Tokyo adventures.
Cleanliness is of utmost importance at Mitsui Garden Hotel Gotanda / Tokyo, and it shows in their impressive rating of 9.2. From the spotless rooms to the meticulously maintained common areas, every corner of this hotel exudes a sense of pristine cleanliness. You can rest easy knowing that your comfort and well-being are given the highest priority.
Excellent9.0
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
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I was pleasantly surprised by the spaciousness of Villa Fontaine Tokyo-Hatchobori, especially given typical Japanese hotel sizes. The room was comfortable and well-appointed, providing a perfect retreat after a day of exploring the city. The staff were incredibly friendly and went above and beyond to assist with shipping my luggage to another location. This service was extremely convenient and made my travel experience much smoother. Overall, I highly recommend this hotel for anyone looking for comfort and convenience in Tokyo!
Dear guest, Thank you for your delightful review of Mitsui Garden Hotel Gotanda. We are thrilled to hear that you found our rooms spacious and comfortable, providing you with a perfect room. Our team takes great pride in offering exceptional service, and it is heartening to know that our assistance with your luggage contributed to a smoother travel experience. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Mitsui Garden Hotel Gotanda
The check in process was smooth and the staff that check me in was pleasant and very nice. The hotel is within 5 min walk of Gotanda station, super and on the same line as many tourist locations. There’s a Lawson downstairs and also supermarket close by. We booked a twin room and was a comfortable size for Tokyo. One down side is the room cleanliness. There were stains on the side tables and room table as well as hair from previous guest. There was also urine stain on the toilet seat cover. I had shared with the front desk and she simply just asked my room number and typed a comment under my booking. In most hotel I would have received a simple apology. I had stayed a Mitsui Garden many times and this was disappointing. I had also booked this room knowing that I do not need to bring basic facial products as they are available. The hotel has now remove the in room face products. It would be better to make basic products available again and at least share on website what is available so guest can be better prepared. Either way I had a pleasant stay.
Thank you for sharing your feedback regarding your recent stay at Mitsui Garden Hotel Gotanda. We are pleased to hear that you enjoyed a pleasant stay overall and appreciated our convenient location and friendly check-in service. However, we sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high hygiene standards is a priority for us, and we regret that we fell short during your visit. Your comments will be taken into consideration to ensure we improve our housekeeping protocols. We also acknowledge your feedback regarding the availability of in-room facial products and understand your concerns. We appreciate your suggestion to enhance our website's information for better guest preparation, and we will evaluate how we communicate our amenities in the future. Thank you once again for your insights, and we hope to have the opportunity to serve you better in your future visits. Best regards, Mitsui Garden Hotel Gotanda
Our New Year's stay in Tokyo was based at the Mitsui Gotanda, a conveniently located hotel near the train station with ample nearby dining, retail, and grocery options. Tokyu Square, a small shopping mall, was also within walking distance. Although our Agoda booking specified a moderate queen room, we were initially assigned a comfort room. After notifying the reception, we were advised to contact Agoda directly to resolve the discrepancy. After two nights, we were moved to a larger, clean, and more satisfactory moderate twin room for the remaining four nights of our stay. However, we experienced billing discrepancies. Our Agoda booking showed a price of PHP 59,000 per room, but we were charged PHP 64,000 per room for our two-room reservation. Agoda attributed the difference to a 5% charge plus fluctuations in the yen-to-peso exchange rate. While the exchange rate at the time of booking was 0.39, it was 0.37 at the time of the charge, which should have resulted in a lower cost. The higher rate charged was disappointing, especially considering that similar bookings through other online platforms accurately reflected the quoted prices.
Room size was decent. Able to have two medium-sized luggages open with some minor maneuvering. Pillows are too soft and flat for my personal preference. Room wasn't the cleanest, had hair/dust/dirt in the bathroom from previous guests and random straw covers on the floor. The shower head is also an odd choice as the spray pattern is widely spaced which doesn't make for an efficient shower and takes more time. Hotel also doesn't provide basic skincare (e.g. toner, moisturizer). Onsen wasn't hot enough, but might also be a personal preference. Also had a minor mess up during check-in as I'd made the booking without my middle name which wasn't an exact reflection from my passport (that's on me). Was a little frustrating as it was very difficult to try to call Agoda as most e-sim plans don't come with calls. It took the staff quite a while before they took the initiative to step in and help call Agoda for us. Nonetheless, still appreciate the effort to assist. The hotel is relatively modern (except the TV which is rather dated and doesn't come with the usual apps). Has a Lawson conveniently connected to the hotel which was great. Walking distance from the hotel to the train station was also convenient and short. Would recommend mainly for its proximity to the popular areas.
Dear guest, Thank you for sharing your feedback regarding your recent stay at Mitsui Garden Hotel Gotanda. We are pleased to hear that you appreciated our convenient location and found our hotel modern. However, we regret to learn that your experience did not fully meet your expectations. We apologize for the cleanliness issues you encountered in your room, as maintaining high standards of cleanliness is a priority for us. Your remarks about the shower head and the availability of skincare amenities have been duly noted, as we continuously strive to enhance our guests' comfort. Regarding your check-in experience, we understand the frustration caused by the booking discrepancy. We appreciate your understanding, and we will review our procedures to ensure smoother assistance in such situations. We are grateful for your acknowledgment of our staff's efforts to support you. Thank you for your recommendations, and we hope to have the opportunity to serve you better in the future. Best
170 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Amazing Nest!!!”
we spent 4 nights. The room was very clean same as the bathroom (no smoking smell). The single bed was really comfortable. The staff at checking (including the cleaning) was very friendly and helpful. As mentioned by other reviewers, Hotel location is very convenient (Nearby Lawson, a supermarket, Gotanda station, Muji, Uniqlo and more). I loved the spa/onsen at the top...fatigue, sore feet, leg aches just seem to wash away! I especially really enjoyed the outdoor spa with its city skyline and the amazing sky view (day or night). Breakfasts were decent. Now with the one (minor) negative, we got a low floor room so we could not (but wish) experience the city view I read about in other comments (had to keep the curtains close so people could not peek into our room). Overall, this is an amazing hotel with stellar facilities and we will definitely come back on our next stay in Tokyo.
Thank you for your delightful review of Mitsui Garden Hotel Gotanda. We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness of your room and the comfort of the bed. It's wonderful to know that our staff made a positive impression during your check-in and throughout your stay. We are glad you found our location convenient and enjoyed our spa facilities, especially the outdoor spa with the beautiful city skyline views. We always strive to provide a relaxing experience for our guests. We understand your concern regarding the low floor room and the view. While we aim to accommodate guest preferences, requests for higher floor rooms can be noted during future bookings to enhance your experience. Thank you once again for your kind words. We look forward to welcoming you back on your next visit to Tokyo. Best regards, Mitsui Garden Hotel Gotanda