This property is in high demand!
18 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Guests have rated this property 9.1/10 on room comfort and quality
The room is spacious and clean for 2 adults and 2 kids.
- Guests have rated this property 9.2/10 on cleanliness
The room is spacious and clean for 2 adults and 2 kids.
270 meters to public transportation - Suitengumae Subway Station is within 270 meters
Free Wi-Fi in all rooms!
Air conditioning
Free Wi-Fi
Family room
Kitchen
Luggage storage
Laundry
Locker
Non-smoking rooms
Air conditioning in public area
18 travelers have booked today.
Based on 2,135 verified reviews
9.4
9.3
9.1
8.9
8.8
Nearest transportation options
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Suitengumae Subway Station is within 0.26 km
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Tokyo City Air Terminal is within 0.34 km
Location rating score
There are 145 places in walking distance!
| Value for money | 9.1 |
| Location rating | 8.8 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 14.6 km |
While lodging at MIMARU Tokyo Nihombashi Suitengumae, enjoy your morning or evening walk at nearby park which include Hamacho Park, Bashoan Viewing Japanese Garden, and Kiyosumi Garden.
Verified past guests that have stayed at MIMARU Tokyo Nihombashi Suitengumae had an average nightly stay of 4 nights at this property.
MIMARU Tokyo Nihombashi Suitengumae's most popular month where verified visitors have stayed the most is in December.
The typical room rate for MIMARU Tokyo Nihombashi Suitengumae in the past month is 79750.54 JPY, compared to city's average of 26002.52 JPY.
MIMARU Tokyo Nihombashi Suitengumae can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.
Past guests that stayed at MIMARU Tokyo Nihombashi Suitengumae have given this property a rating of 9.448 for its exceptional service as the primary highlight for their stay.
100.0% of our verified guest testimonials have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for MIMARU Tokyo Nihombashi Suitengumae down in the review section.
62.0% of our verified guest ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for MIMARU Tokyo Nihombashi Suitengumae down in the review.
Past families with young children that have stayed at this property have given MIMARU Tokyo Nihombashi Suitengumae an average rating of 9.0. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
MIMARU Tokyo Nihombashi Suitengumae’s local neighborhood is Tokyo Station which comprises of popular restaurants such as Tsujihan ZEITAKU DON, Yaekita Shokudo, and Tamatoya Tokyo Station Branch.

Experience Modern Comfort at MIMARU Tokyo Nihombashi Suitengumae
Welcome to MIMARU Tokyo Nihombashi Suitengumae, a contemporary 3.5-star hotel located in the vibrant city of Tokyo, Japan. With its convenient location and modern amenities, this hotel is the perfect choice for both business and leisure travelers seeking comfort and convenience.
Boasting a total of 32 well-appointed rooms, MIMARU Tokyo Nihombashi Suitengumae offers a cozy and intimate atmosphere for guests to unwind and relax. Each room is thoughtfully designed with stylish decor and modern furnishings, ensuring a comfortable and enjoyable stay. Whether you're traveling alone, as a couple, or with your family, there is a room option to suit your needs.
Check-in at MIMARU Tokyo Nihombashi Suitengumae begins at 03:00 PM, allowing you to settle in and start your Tokyo adventure at your own pace. The friendly and attentive hotel staff will be there to welcome you and assist with any inquiries or requests you may have. When it's time to bid farewell to this wonderful city, check-out is until 11:00 AM, giving you ample time to pack your belongings and prepare for your onward journey.
Please note that MIMARU Tokyo Nihombashi Suitengumae does not allow children to stay free of charge. However, extra charges may apply if you are traveling with little ones. The hotel's child policy ensures a peaceful and comfortable environment for all guests, while still catering to the needs of families.
Built in 2018, MIMARU Tokyo Nihombashi Suitengumae offers a modern and contemporary setting for your stay in Tokyo. The hotel's sleek design and state-of-the-art facilities provide a refreshing and rejuvenating experience for guests. Whether you're here for business or pleasure, you'll find everything you need for a comfortable and memorable stay at MIMARU Tokyo Nihombashi Suitengumae.
Convenience at Your Fingertips: MIMARU Tokyo Nihombashi Suitengumae's Top-notch Facilities
MIMARU Tokyo Nihombashi Suitengumae goes above and beyond to ensure that guests have everything they need for a convenient stay. With a range of exceptional facilities, this hotel is a true haven for travelers seeking comfort and ease.
Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas. Whether you're catching up on work emails or sharing your travel adventures with loved ones, you'll never have to worry about being disconnected. Additionally, for those who enjoy a smoke, there is a designated smoking area available.
Traveling with heavy bags? No problem! MIMARU Tokyo Nihombashi Suitengumae offers luggage storage services, allowing you to explore the city without the burden of your belongings. Need a quick snack or a refreshing drink? Look no further than the convenient vending machine located on-site. And for those who prefer to travel light, take advantage of the laundromat facilities to keep your clothes fresh and clean throughout your stay.
With these exceptional convenience facilities, MIMARU Tokyo Nihombashi Suitengumae ensures that every guest's needs are met, allowing you to fully enjoy your stay in Tokyo, Japan.
Spacious and Versatile Room Offerings at MIMARU Tokyo Nihombashi Suitengumae
Discover a range of spacious and versatile room offerings at MIMARU Tokyo Nihombashi Suitengumae, perfect for families or larger groups. Choose from the Family Apartment, the Japanese Apartment for 5, or the Japanese Connecting Apartments for 9, each offering a unique and comfortable stay.
The Family Apartment provides a generous 35 square meters of space, featuring either 2 Single Beds or 1 Bunk Bed. For those seeking a traditional Japanese experience, the Japanese Apartment for 5 offers 39 square meters with a choice of 2 Single Beds or 3 Japanese Futons. For larger groups, the Japanese Connecting Apartments for 9 provide a spacious 79 square meters with a combination of 4 Single Beds, 1 Bunk Bed, or 3 Japanese Futons.
Booking these exceptional room types on Agoda ensures that you not only get the best prices, but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse and compare room options, secure your reservation with just a few clicks, and rest assured knowing that you have secured the perfect accommodation for your stay in Tokyo, Japan.
Explore the Vibrant Neighborhood of Tokyo Station
Located in the heart of Tokyo, the MIMARU Tokyo Nihombashi Suitengumae offers guests the perfect base from which to explore the vibrant neighborhood of Tokyo Station. Known as the gateway to the city, Tokyo Station is not only a major transportation hub but also a bustling area filled with endless attractions and activities.
Step outside the hotel, and you'll find yourself surrounded by a mix of modern skyscrapers and historic landmarks. Take a leisurely stroll along the lively streets and immerse yourself in the energy of this bustling metropolis. Marvel at the iconic red-brick facade of Tokyo Station, a symbol of the city's rich history and architectural beauty.
Discover a world of shopping opportunities in the nearby shopping districts like Ginza and Nihonbashi. From luxury boutiques to department stores, these areas are a shopaholic's paradise. Indulge in some retail therapy and pick up unique souvenirs or fashionable items to take home.
Food lovers will be spoiled for choice with the wide array of dining options available. From traditional Japanese cuisine to international flavors, the area around Tokyo Station is a food lover's haven. Savor mouthwatering sushi, sashimi, and ramen at local eateries or treat yourself to a fine dining experience at one of the many upscale restaurants.
For those seeking cultural experiences, the Imperial Palace and the historic neighborhood of Marunouchi are just a short distance away. Explore the lush gardens and admire the stunning architecture of the Imperial Palace, or take a walk through the charming streets of Marunouchi, lined with elegant shops and cafes.
With its convenient location and diverse range of attractions, the neighborhood of Tokyo Station offers something for everyone. Whether you're a history enthusiast, a foodie, or a shopaholic, this vibrant area will captivate your senses and leave you with unforgettable memories.
Convenient Airport Transfers to MIMARU Tokyo Nihombashi Suitengumae
MIMARU Tokyo Nihombashi Suitengumae, located in the bustling area of Tokyo Station, offers a convenient and comfortable base for exploring the vibrant city of Tokyo. When it comes to reaching this stylish and modern accommodation from the nearest airports, travelers have several options to choose from.
For those arriving at Narita International Airport, the most convenient way to reach MIMARU Tokyo Nihombashi Suitengumae is by taking the Narita Express (N'EX) train. This direct train service connects Narita Airport to Tokyo Station in just under an hour. From Tokyo Station, it's a short 10-minute taxi ride or a 15-minute walk to the hotel. Alternatively, travelers can also take the Airport Limousine Bus, which offers a comfortable and hassle-free journey to Tokyo Station.
If you're flying into Haneda Airport, the closest airport to Tokyo city center, there are several transportation options available. The fastest and most convenient option is to take the Tokyo Monorail to Hamamatsucho Station, and then transfer to the JR Yamanote Line to reach Tokyo Station. From there, you can easily reach MIMARU Tokyo Nihombashi Suitengumae by taxi or on foot.
No matter which airport you arrive at, reaching MIMARU Tokyo Nihombashi Suitengumae is a breeze. With its prime location near Tokyo Station and excellent transport links, this hotel is the perfect choice for both leisure and business travelers seeking a comfortable and convenient stay in Tokyo.
Discover Tokyo's Rich History and Natural Beauty at MIMARU Tokyo Nihombashi Suitengumae
Nestled in the heart of Tokyo, MIMARU Tokyo Nihombashi Suitengumae offers a prime location surrounded by a diverse range of landmarks and attractions. Just a short distance away, you'll find the iconic Tokyo Central Railway Station, serving as a gateway to the city and offering convenient access to various destinations.
Immerse yourself in the rich history of Japan by visiting the nearby Imperial Palace and The East Gardens of the Imperial Palace (Edo Castle Ruin). Explore the stunning gardens and ancient ruins, and gain insight into the country's imperial past. For nature enthusiasts, Chidorigafuchi, located adjacent to the palace, offers a picturesque setting with its cherry blossom-lined moat, perfect for a leisurely stroll or a relaxing boat ride.
If you're in the mood for some shopping, Keiyo Street is just a stone's throw away. Indulge in retail therapy as you browse through a variety of shops, boutiques, and department stores. For a tranquil escape from the bustling city, head to Gyotoku Riverbank or Jisshi Park, where you can enjoy a peaceful walk along the waterfront or relax amidst lush greenery.
For those interested in Japanese art and culture, the Remains of Hiroshige Utagawa Residence is a must-visit. This historic site provides a glimpse into the life of the renowned ukiyo-e artist, Hiroshige Utagawa. Additionally, Kitanomaru Park offers a serene oasis in the city, with its beautiful gardens, historic structures, and tranquil ponds. Don't miss the Mabuchi Kamo Agatai Monument, a unique sculpture that pays homage to the famous poet Mabuchi Kamo.
With its prime location and proximity to these landmarks and attractions, MIMARU Tokyo Nihombashi Suitengumae is the perfect base for exploring Tokyo's rich history and natural beauty.
Convenient Public Transport Stations near MIMARU Tokyo Nihombashi Suitengumae
Located in the heart of Tokyo, MIMARU Tokyo Nihombashi Suitengumae offers easy access to several public transport stations, ensuring convenient travel for guests. Just a short walk away, you will find Nijubashimae Train Station, Kodenmacho Subway Station, Tokyo Train Station, Nihonbashi Subway Station, Suitengumae Subway Station, Tokyo City Air Terminal, Kayabacho Subway Station, Higashi Nihonbashi Subway Station, Bakuro Yokoyama Train Station, and Mitsukoshimae Station.
Nijubashimae Train Station is perfect for exploring the city, connecting you to various attractions and neighborhoods. Kodenmacho Subway Station provides access to the Tokyo Metro Hibiya Line, allowing you to easily reach popular destinations like Ueno Park and Ginza. Tokyo Train Station is a major transportation hub, offering connections to both local and long-distance trains. Nihonbashi Subway Station is another convenient option, providing access to the Tozai Line for seamless travel across Tokyo. Whether you're traveling for business or leisure, the proximity of these stations ensures hassle-free commuting throughout the city.
A Culinary Haven: Nearby Restaurants
MIMARU Tokyo Nihombashi Suitengumae is surrounded by a plethora of dining options, ensuring that guests can indulge in a culinary adventure during their stay. Just steps away from the hotel, Tsujihan ZEITAKU DON offers a luxurious twist on the classic Japanese rice bowl dish, while Rokurinsha is renowned for its rich and flavorful ramen. For those craving traditional Japanese flavors, Tamatoya Tokyo Station Branch serves up delectable tempura dishes. Yaekita Shokudo is a local favorite, known for its hearty and affordable set meals. GRILL CHATEAO is the perfect spot for meat lovers, offering juicy steaks and grilled delights. Siam Bbq tempts guests with its mouthwatering Thai barbecue, while Maishi specializes in authentic Japanese cuisine. Yumeya Kyomachi Shizuku Yaesu is a must-visit for those seeking a taste of Kyoto, serving up delicious traditional dishes. Restaurant Ragout offers a fusion of French and Japanese flavors, creating a unique dining experience. Finally, Kamukura Yamcha Lou Granroof is the go-to place for dim sum lovers, with its extensive menu of steamed and fried dumplings. With such a diverse range of culinary options, guests at MIMARU Tokyo Nihombashi Suitengumae will be spoiled for choice when it comes to dining out.
Shop 'til you drop in the heart of Tokyo
Located in the vibrant neighborhood of Nihombashi, MIMARU Tokyo Nihombashi Suitengumae is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Granroof Front, a modern shopping complex offering a wide range of fashion, beauty, and lifestyle stores. If you're a fan of miniature cars, make sure to visit the Tomica Shop, where you can indulge in your passion for collectible toy cars. For those with a sweet tooth, Nenrinya Daimaru Tokyo Store is a must-visit, known for its delectable cakes and pastries. If you're looking for traditional Japanese crafts, Kyotokan is the place to go, offering a variety of unique and authentic items. Explore the historic district of Nihombashi and discover Hokkaido Foodist, a specialty store where you can find a wide selection of Hokkaido's finest gourmet products. Jusaburo Hall is another hidden gem, offering a curated collection of traditional Japanese pottery. Don't miss the opportunity to visit Nihombashi Fukushimakan Midette, a renowned store specializing in high-quality lacquerware and traditional Japanese accessories. Ibasen is a paradise for stationery lovers, offering a wide range of beautifully designed Japanese stationery. Lastly, make sure to visit Nihonbashi Saruya, a traditional store dating back to the Edo period, known for its high-quality brushes and calligraphy supplies. Whether you're looking for fashion, food, or unique souvenirs, the shopping landmarks surrounding MIMARU Tokyo Nihombashi Suitengumae have something for everyone.
Affordable Luxury at MIMARU Tokyo Nihombashi Suitengumae
Escape to Tokyo's vibrant cityscape without breaking the bank at MIMARU Tokyo Nihombashi Suitengumae. With an average room price of $385, this stylish and modern hotel offers a unique blend of luxury and affordability. Compared to the average price of a hotel room in Tokyo, which stands at $157, MIMARU Tokyo Nihombashi Suitengumae provides exceptional value for money.
At MIMARU Tokyo Nihombashi Suitengumae, you can expect spacious and well-appointed rooms that are perfect for families, couples, or solo travelers. Each room is thoughtfully designed with contemporary furnishings, ensuring a comfortable and relaxing stay. The hotel's prime location in the heart of Tokyo allows guests to easily explore the city's iconic attractions, vibrant neighborhoods, and culinary delights.
Whether you're visiting Tokyo for business or leisure, MIMARU Tokyo Nihombashi Suitengumae offers a fantastic choice for accommodation that won't break the bank. Experience the best of Tokyo without compromising on quality and indulge in the affordable luxury that this hotel has to offer.
Amazing Staff and Great Service
The staff at MIMARU Tokyo Nihombashi Suitengumae is truly exceptional. They are super helpful, friendly, and welcoming, making guests feel right at home. Their service is top-notch, with staff going above and beyond to ensure a pleasant stay. Guests appreciate their attentiveness and the amazing level of service provided. Additionally, the hotel is strategically located in a great neighborhood, offering convenience and easy access to various attractions. With good facilities and a fantastic overall experience, MIMARU Tokyo Nihombashi Suitengumae is highly recommended for fellow travelers.
Exceptional Customer Ratings at MIMARU Tokyo Nihombashi Suitengumae
Discover a hotel that consistently receives exceptional customer ratings at MIMARU Tokyo Nihombashi Suitengumae. With an impressive overall rating of 9.1, this hotel has proven time and again to provide an outstanding experience for its guests. From the moment you step into the hotel, you'll be greeted by a warm and friendly staff, whose performance has earned them a remarkable rating of 9.3. Their dedication to ensuring your stay is comfortable and memorable is evident in every interaction.
One of the standout features of MIMARU Tokyo Nihombashi Suitengumae is its exceptional value for money. With a rating of 9.1 for value, guests can enjoy a luxurious experience without breaking the bank. The hotel offers a range of facilities that further enhance the value of your stay. From the moment you enter your spacious and well-appointed room, you'll find everything you need for a comfortable and convenient stay. The facilities at the hotel have been rated 8.8, ensuring that you have access to all the amenities you could desire.
Cleanliness is a top priority at MIMARU Tokyo Nihombashi Suitengumae, and it shows in the impressive rating of 9.2 for cleanliness. The hotel takes great pride in maintaining a pristine environment for its guests, ensuring that every corner of the property is spotless. Whether it's the sparkling clean rooms or the immaculate common areas, you can rest assured that your stay will be hygienic and enjoyable.
Located in a prime area of Tokyo, MIMARU Tokyo Nihombashi Suitengumae offers the perfect blend of convenience and tranquility. While the bustling city is just a stone's throw away, the hotel's location has been rated 8.8, allowing guests to enjoy a peaceful retreat after a day of exploring. Whether you're here for business or leisure, the hotel's strategic location ensures that you have easy access to all the attractions and amenities that Tokyo has to offer.
Experience the exceptional customer ratings for yourself at MIMARU Tokyo Nihombashi Suitengumae. From the friendly and attentive staff to the outstanding value for money, this hotel will exceed your expectations in every way. Book your stay today and indulge in a truly memorable experience in the heart of Tokyo.
Excellent8.9
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Daily cleaning involves replacing bath towels, face towels, and bath mats, in addition to vacuuming. During your stay, cleaning services will be provided every two days starting from the third day (excluding the check-in day). The bathroom and all areas except the kitchen will be cleaned, and the beds will be made. Should you need additional cleaning services (subject to an additional charge), kindly notify the front desk staff ahead of time.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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10 most recent verified ratings received by the property
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The hotel is perfect for families with kids, with spacious and clean rooms that provide ample space for guests and their belongings. The location is great, with popular tourist attractions and public transport nearby. Each room has a well-equipped kitchenette, which guests highly appreciate. The staff is also praised for their helpfulness and friendliness towards guests.
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We stayed at MIMARU Tokyo Nihombashi Suitengumae with our two kids, and it was honestly one of the best family-friendly accommodations we’ve experienced in Tokyo. The room was spacious, clean, and thoughtfully designed, plenty of room for the kids to move around, and the kitchenette was super handy for simple meals or late-night snacks. The staff were warm, helpful, and attentive, always ready to assist with directions or recommendations. Location-wise, it’s fantastic. The hotel is just a short walk to Suitengumae Station, making it easy to get around Tokyo. There are also convenience stores and eateries nearby, which made our stay even more convenient. We truly enjoyed our stay and would highly recommend MIMARU to families looking for comfort, space, and great service in Tokyo. Would definitely stay here again!
Dear Guest, Thank you very much for your wonderful review. It was our pleasure to host you during your trip to Tokyo. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words about our staff. We will be sure to share your feedback with our team. Have a safe journey! We truly look forward to welcoming you and your family back for another relaxing and memorable stay. Warm regards, Front Desk Team MIMARU Tokyo Nihombashi Suitengumae
I recently stayed at this hotel and had a wonderful experience. The location is fantastic—it's conveniently situated near a subway station, making it easy to explore the city. The room was spacious, perfect for our group of four, and provided ample comfort. One of the highlights was the quiet ambiance, allowing for a restful stay despite being in a bustling area. We also appreciated the proximity to convenience stores like Family Mart, Lawson, and 7-Eleven, which made it easy to grab snacks and essentials. Additionally, it’s close to the Tokyo City Air Terminal (T-CAT), where you can easily catch an airport bus to Narita or Haneda. While the price for this service is a bit higher, the convenience is worth it. However, there were a few downsides. The price was higher due to the peak season, so be prepared for that. If you're looking for a quieter experience, I recommend choosing a lower floor, as the nearby overpass highway can create some noise. Additionally, the water pressure in the bathroom could be improved. Overall, I highly recommend this hotel for anyone seeking a comfortable and convenient stay!
Dear Yk, Greetings from Mimaru Tokyo Nihombashi Suitengumae! Thank you for providing us with a valuable review and great feedback! We are truly happy that you liked both the size and quietness of the room. The location is as you kindly already mentioned really convenient since it is located near convenience stores, the T-CAT and a metro station! Also, we truly appreciate your kind feedback on the water pressure. We will definitely take into consideration and see where we can make positive improvements to ensure a more comfortable stay for future guests! We hope to see you again in the future! Kind regards, Front Desk Team Mimaru Tokyo Nihombashi Suitengumae
We stayed here as a family of four, and overall, it was an excellent experience. The hotel was very clean and quiet, and we did not experience any inconvenience during our stay. One of the most memorable moments was at check-out, when a front desk staff member named Hana personally gave us a handwritten note. It was such an unexpected and thoughtful gesture, and it truly touched us. It became one of the most memorable moments of our trip. All of the front desk staff were very kind and welcoming, but I would especially like to express my sincere gratitude to Hana for her warm hospitality. The location is also excellent. There is a convenience store right nearby, and the subway station is within walking distance, making it very easy to get to Tokyo Station and other areas of the city. Thanks to the comfortable accommodations, great location, and above all, the kindness of the staff, our trip to Tokyo was even more enjoyable. If we visit Tokyo again, this is definitely a place we would love to stay at again.
Dear Guest, Thank you very much for your heartwarming review. It was our pleasure to host you during your trip to Tokyo. We are delighted to hear that you enjoyed your stay with us, found our location convenient, and had a great time with your family. We also truly appreciate your kind words about our staff. We will be sure to share your feedback with our team. Have a safe journey! We truly look forward to welcoming you and your family back for another relaxing and memorable stay. Warm regards, Front Desk Team MIMARU Tokyo Nihombashi Suitengumae
A nice hotel for families with 2 small children. The facilities are complete except for the video game console that was mentioned on Agoda but was not available according to the hotel staff. The hotel staff is very friendly in serving. Easy access to several stations like Suitengumae Station, TCAT also makes it easier to get to Haneda and Narita airports. The location is also close to several minimarkets and Yoshinoya restaurants. Perfect place to stay.
Dear Sak, Thank you very much for your review. We are delighted to hear that you enjoyed your stay with us and that our staff were able to provide friendly and helpful service. It’s great to know that you found the location convenient, with easy access to Suitengumae Station and smooth travel to the airport via T-CAT. We sincerely apologize for the inconvenience regarding the video game console, which was unavailable during your stay. The listing has now been updated on Agoda. We look forward to welcoming you again on your next trip to Tokyo! Warm regards, Front Desk Team MIMARU Tokyo Nihombashi Suitengumae
270 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Smoking area
“Great Hotel with Friendly Staff ”
Our trip to Tokyo started with a hiccup when another hotel unexpectedly rejected our check-in as a family of four due to booking issues. Scrambling for an alternative on the same day was stressful, but booking MIMARU Nihombashi Suitenguemae turned out to be a blessing in disguise—we truly found a gem. From the moment we checked in, we were warmly greeted by the reception staff, Izumi. She was bubbly, genuinely helpful, and very well-versed in English. What stood out most was her friendly tone and familiar slang—it felt just like home and immediately put us at ease. She even took the time to inform us about TCAT, which was such a blessing as it allowed us to take a direct airport limousine bus directly to the airport which is really convenient. The hotel itself was spacious, beds are comfortable, with a great location. It’s within 5 minutes walking distance to the train station (Hanzomon line), and having Lawson and 7-Eleven nearby made everything so convenient, especially with kids. Upon check-out, Izumi surprised us with a small handwritten departure card. It was such a sweet and thoughtful gesture that truly made our stay memorable. If there’s anything that could be improved, it would be the Wi-Fi, which was occasionally a little laggy. It would also be wonderful if the room had a bathtub to soak in after a long day of walking. However, these were only minor issues. Overall, we were absolutely delighted that we found this gem of a place. MIMARU turned what could have been a stressful trip into a warm and memorable stay, and we would happily return again.
Dear Rachel, Thank you for your thoughtful and detailed message. We are warmed by your kind words and delighted to hear that our front desk staff provided a welcoming experience that made you feel at home during your stay. It's wonderful to know that you found the T-CAT access to the airport convenient and that you were able to rest comfortably in your room. We will certainly share your compliments with our front desk team—they'll appreciate your warm feedback. Regarding the WiFi issues you experienced, please accept our apologies. While there is a reboot system in each room that guests can use when needed, we understand that service can become unstable during peak hours. We are actively working to improve this aspect of our service. We sincerely appreciate knowing that you enjoyed your stay with us, especially after what might have been a stressful start to your trip. We look forward to welcoming you again on your next visit to Japan! Warm regards, Front Desk Team MIMARU To