Newly built in 2024
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Mercure London Earls Court

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

47 Lillie Road, West Kensington, London, United Kingdom, SW6 1UD

Highlights

Sparkling clean

310 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Newly built

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurant

Bar

Family room

Luggage storage

Pets allowed

About us

Located in West Kensington, Mercure London Earls Court offers a Doctor Who-inspired atmosphere for adventurous travelers. This pet-friendly hotel provides easy access to cultural highlights like the Science Museum, ensuring a charming stay with modern comforts. Located in a vibrant neighborhood, this hotel offers easy access to parks, cafés, and iconic South Kensington landmarks like the Natural History Museum. Enjoy a delightful breakfast takeaway service with snacks and fruits, and unwind at the cozy bar and coffee shop. Each room features air conditioning, complimentary internet, and stunning views of the city or historic sites. Mercure London Earls Court is the perfect base for relaxation and exploration in London. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Cleanliness 9.0
Service 8.7
Value for money 8.6
Location 8.5

Based on 1,752 verified reviews

Cleanliness

9.0

Service

8.7

Value for money

8.6

Location

8.5

Facilities

8.3

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Nearest transportation options

West Brompton Railway Station is within 0.31 km

Earl's Court Tube Station is within 0.68 km

See map

8.5Excellent

Location rating score

Excellent location - 530 meters from city center
Parking
Available
Popular landmarks
Natural History Museum
2.0 km
V&A - Victoria and Albert Museum
2.2 km
Buckingham Palace
4.3 km
Madame Tussauds London
5.1 km
Big Ben
5.4 km
Closest landmarks
ILEC Conference Centre
10 m
The Metropolitan Police Heritage Centre
140 m
Quality Dental Care
220 m
Zest Contemporary Glass Gallery
230 m
Fulham Dental Centre
280 m

Good to know

Value for money8.6
Location rating8.5
Nearest airportLondon City Airport (LCY)
Distance to airport17.4 km

Rooms available at Mercure London Earls Court

Classic Room With 1 Queen Double Bed With Rainfall Shower
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  • Room size: 17 m²/183 ft²
  • Landmark view
  • 1 queen bed
Enter dates to see prices
Superior Room With 1 King Size Bed, Bath And City View
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  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Jr Suite King Bed, Bath And Rainfall Shower. Living Area With Sofa, High Floor With City View
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  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Dda Room With Double Bed, Accessible Bathroom And City View
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  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Priviledge Room With 1 King Bed, Rainfal L Shower And High Floor Panorama View
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  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room With 2 Single Beds With Rainfall Shower
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  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Classic Room With 2 Single Beds With Rainfall Shower
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  • Room size: 19 m²/205 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Priviledge Room With 1 King Bed And Bath
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  • Room size: 21 m²/226 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Priviledge Room With 1 King Bed, Rainfal L Shower And City View
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room With 1 King Size Bed And Rainfall Shower
...
  • Room size: 21 m²/226 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
More about Mercure London Earls Court

More about Mercure London Earls Court

Experience Modern Comfort at Mercure London Earls Court

Welcome to the Mercure London Earls Court, a stunning 4-star hotel that seamlessly blends contemporary elegance with a prime location in the heart of London. Newly built in 2024, this exquisite establishment offers a total of 282 well-appointed rooms, each designed to provide guests with an unparalleled level of comfort and convenience. Whether you're traveling for business or leisure, you'll find everything you need to make your stay memorable. Conveniently situated just 45 minutes from the airport, the Mercure London Earls Court is an ideal choice for those looking to explore the vibrant city of London. Guests can check in from 3:00 PM and enjoy a leisurely check-out until 12:00 PM, allowing you to maximize your time in this bustling metropolis. Please note that the hotel has a child policy in place; children are not permitted to stay free of charge, and additional fees may apply. Experience the perfect blend of style, comfort, and accessibility at Mercure London Earls Court, where every detail is tailored to ensure a delightful stay.

Unwind and Enjoy: Entertainment Facilities at Mercure London Earls Court

At Mercure London Earls Court, guests are invited to indulge in a vibrant atmosphere that seamlessly blends relaxation and entertainment. The hotel features a stylish bar, where patrons can unwind with a refreshing cocktail or a fine selection of wines after a day of exploring the bustling city. With its contemporary décor and inviting ambiance, the bar provides the perfect setting for socializing with friends or meeting new acquaintances, all while enjoying the lively energy that London has to offer. In addition to the bar, the shared lounge and TV area serve as a cozy retreat for guests looking to relax and connect. This welcoming space is equipped with comfortable seating and a large screen, making it an ideal spot to catch up on your favorite shows or enjoy a movie night with fellow travelers. Whether you’re seeking a laid-back evening or a chance to engage with other guests, the entertainment facilities at Mercure London Earls Court ensure that your stay is both enjoyable and memorable.





Convenience Facilities at Mercure London Earls Court

At Mercure London Earls Court, convenience is at the forefront of your stay, ensuring you have everything you need for a seamless experience. The hotel offers a comprehensive laundry service, including dry cleaning, allowing guests to travel light and keep their wardrobe fresh. For those who prefer to dine in the comfort of their rooms, the efficient room service is just a call away, providing a delightful selection of meals at your convenience. Additionally, safety deposit boxes are available to secure your valuables, offering peace of mind during your travels. Staying connected is effortless with free Wi-Fi available in all rooms, as well as in public areas, allowing you to share your London adventures with friends and family in real-time. The hotel also features a designated smoking area for guests who wish to enjoy a smoke without inconveniencing others. With express check-in/check-out services, you can maximize your time exploring the vibrant surroundings of London, and the luggage storage facility ensures you can enjoy your last day in the city without the burden of your bags. At Mercure London Earls Court, every convenience is thoughtfully provided to enhance your stay.

Convenient Transport Facilities at Mercure London Earls Court

At Mercure London Earls Court, guests can enjoy a seamless travel experience thanks to the hotel’s excellent transport facilities. For those arriving by car, the hotel offers an onsite car park, providing a hassle-free option for self-parking. While guests can easily park their vehicles, it’s important to note that car park charges apply, ensuring that your vehicle is secure while you explore the vibrant surroundings of London. For travelers preferring not to drive, the hotel also provides a reliable taxi service, allowing for easy access to various attractions and destinations throughout the city. Whether you’re heading to a business meeting, visiting iconic landmarks, or enjoying a night out, the convenient transport options at Mercure London Earls Court make it easier than ever to navigate the bustling streets of London with comfort and ease.

Comfort and Convenience at Mercure London Earls Court

At Mercure London Earls Court, each room is thoughtfully designed to provide guests with a sanctuary of comfort and convenience. Upon entering your room, you will be greeted by a plush atmosphere, complete with cozy bathrobes that invite you to unwind after a long day of exploring the vibrant city. For those who appreciate a little extra pampering, high-quality toiletries are provided, ensuring you feel refreshed and rejuvenated throughout your stay. Entertainment and relaxation are at your fingertips with a modern television, perfect for catching up on your favorite shows or enjoying a movie night in the comfort of your separate living room. Additionally, the in-room coffee and tea maker allows you to brew a warm cup of your favorite beverage anytime you desire, complemented by complimentary instant coffee for a quick pick-me-up. With thoughtful amenities and spacious living areas, Mercure London Earls Court creates an inviting atmosphere that makes every guest feel right at home.

Culinary Delights at Mercure London Earls Court

At Mercure London Earls Court, dining is an experience that caters to every palate and preference. Start your day with a sumptuous breakfast buffet featuring a delightful array of options, from freshly baked pastries to a selection of hot dishes, ensuring you have the perfect fuel to explore the vibrant city of London. Whether you prefer a hearty English breakfast or lighter fare, the buffet is designed to satisfy every craving. For lunch and dinner, guests can indulge in the hotel's exquisite restaurant, which offers a diverse menu that highlights both local and international flavors. The dining experience is further enhanced by the availability of halal and kosher options, ensuring that all guests can enjoy delicious meals tailored to their dietary needs. Additionally, the on-site coffee shop provides a cozy atmosphere for those looking to unwind with a fine selection of beverages and light snacks. For ultimate convenience, room service is available, allowing you to savor delectable dishes in the comfort of your own room, making your stay truly relaxing and enjoyable.

Discover the Charming Room Offerings at Mercure London Earls Court

At Mercure London Earls Court, guests can choose from a delightful array of room types tailored to suit diverse preferences and needs. The Classic Room with a Queen Double Bed invites you to unwind in its cozy ambiance, featuring a refreshing rainfall shower that enhances your relaxation experience. For those seeking a touch of luxury, the Deluxe Privilege Rooms offer a King Bed, with options that include breathtaking city views or a high-floor panorama that truly captures the essence of London. Each room is designed to provide a serene retreat after a day of exploration. The Superior Rooms, boasting a King Size Bed and rainfall shower, are perfect for travelers who appreciate a spacious setting, while the Junior Suite takes elegance a notch higher with its separate living area and stunning views. Accessibility is also prioritized with the Standard DDA Room, ensuring that all guests feel welcomed and comfortable. When you book your stay at Mercure London Earls Court through Agoda, you not only gain access to these exceptional accommodations but also benefit from the best prices and a hassle-free booking experience, allowing you to focus on enjoying your London adventure.

Discovering West Kensington: A Hidden Gem in London

Nestled in the heart of West London, West Kensington is a vibrant neighborhood that seamlessly blends the charm of traditional British culture with the pulse of modern city life. Just a stone's throw away from the iconic Earl's Court, this area boasts a rich history reflected in its stunning Victorian architecture and tree-lined streets. Visitors can enjoy leisurely strolls through the serene gardens of the nearby Holland Park, where the tranquil beauty of nature meets the hustle and bustle of city living. The area is also home to a variety of cafes, restaurants, and local shops, offering an authentic taste of London life. West Kensington is not only about picturesque streets and quaint shops; it is also a hub of cultural experiences. The neighborhood is conveniently located near the Olympia Exhibition Centre, which hosts a variety of events and exhibitions throughout the year, making it a hotspot for both tourists and locals alike. Additionally, the area is well-connected to the rest of London via public transport, allowing easy access to famous attractions such as the Natural History Museum, the Royal Albert Hall, and the vibrant markets of Notting Hill. With its unique blend of history, culture, and accessibility, West Kensington is an ideal base for anyone looking to explore the diverse offerings of London.

Traveling from London Airports to Mercure London Earls Court

Reaching the Mercure London Earls Court from the nearest airports is a breeze, ensuring a smooth start to your stay in the vibrant city of London. If you land at Heathrow Airport, which is the closest major airport, you can opt for the Heathrow Express train. This fast service will whisk you to Paddington Station in just 15 minutes. From Paddington, you can catch the London Underground (Tube) on the District Line towards Wimbledon, which will take you directly to Earl's Court Station, just a short walk from the hotel. Alternatively, a taxi or rideshare service from Heathrow will take around 30 minutes, providing a convenient door-to-door option, especially if you're traveling with luggage or in a group. If your journey brings you into Gatwick Airport, you can take the Gatwick Express to Victoria Station, which takes about 30 minutes. Once at Victoria, transfer to the District Line towards Edgware Road and travel to Earl's Court Station. From here, it's a simple 5-minute walk to the Mercure London Earls Court. For those arriving at Stansted or Luton airports, the Stansted Express and Luton Airport Parkway trains connect to the London rail network, allowing you to reach central London and then switch to the Tube for a seamless journey to your destination. With various transport options available, getting to the Mercure London Earls Court is not only straightforward but also an opportunity to soak in the sights of London as you travel.

Explore the Nearby Landmarks of Mercure London Earls Court

Nestled in the vibrant area of Earls Court, the Mercure London Earls Court offers guests easy access to a variety of intriguing landmarks. Just a stone's throw away is the Commonwealth Institute, an architectural gem that celebrates the rich history and culture of the Commonwealth nations. This iconic building, with its striking design and lush gardens, provides a perfect backdrop for leisurely strolls and cultural exploration. Visitors can immerse themselves in exhibitions and events that reflect the diverse heritage of the Commonwealth, making it a must-visit for those seeking to enrich their London experience. For those interested in history and public service, the Metropolitan Police Heritage Centre is another nearby attraction that should not be missed. This fascinating venue showcases the evolution of policing in London, featuring a range of exhibits that highlight the bravery and dedication of the police force. The centre offers a unique glimpse into the city’s law enforcement history, providing educational insights that appeal to visitors of all ages. After a day of exploring, unwind in the serene Gwendwr Gardens, a hidden gem where you can relax amidst beautiful landscapes, making your stay at Mercure London Earls Court truly memorable.

Convenient Transport Links at Mercure London Earls Court

Nestled in the vibrant heart of London, Mercure London Earls Court offers guests unparalleled access to the city's extensive public transport network. Just a short stroll away, West Kensington Tube Station serves as a gateway to the rest of the capital, providing seamless connections to the District Line. This means that attractions such as the iconic Big Ben, the historic Tower of London, and the bustling streets of Covent Garden are all within easy reach, making it an ideal base for both leisure and business travelers. In addition to the tube station, guests can also benefit from nearby bus services that further enhance travel flexibility. With multiple bus routes running through the area, including connections to key destinations like Kensington and Chelsea, exploring London's diverse neighborhoods has never been easier. Whether you’re heading to the West End for a night of theatre or venturing out to discover the city's hidden gems, the convenient transport options surrounding Mercure London Earls Court ensure that your London adventure is just a ride away.

Culinary Delights Surrounding Mercure London Earls Court

The Mercure London Earls Court is a gateway to a delightful array of dining experiences that cater to every palate. Just a short stroll away, Yas offers a vibrant atmosphere with a menu that celebrates Middle Eastern flavors, perfect for a casual yet flavorful meal. For a taste of classic British pub fare, the 3 Kings is a local favorite, serving up hearty dishes in a welcoming setting. If you're in the mood for plant-based cuisine, 222 Veggie Vegan is a must-visit, showcasing innovative dishes that are both healthy and satisfying. For those craving international flavors, Cafe Continente provides a cozy spot to enjoy a variety of global dishes, while Best Mangal Restaurant is renowned for its delicious Turkish kebabs and grilled delights. The Cumberland Arms offers a traditional pub experience with a selection of ales and classic dishes, making it an ideal spot for unwinding after a day of exploration. For a taste of Thailand, Ta Krai serves authentic Thai dishes that burst with flavor, and Taiwan Village is perfect for those who wish to indulge in comforting Taiwanese street food. If you're in the mood for Persian cuisine, Alborz offers a culinary journey through rich spices and aromatic dishes. And for a unique twist on Indian cuisine, Korma Sutra presents a creative menu that redefines traditional flavors. With such a diverse culinary landscape right at your doorstep, dining around Mercure London Earls Court is sure to be a memorable part of your stay.





Discover Affordable Luxury at Mercure London Earls Court

When it comes to exploring the vibrant city of London, finding the perfect accommodation that balances comfort and affordability is key. At Mercure London Earls Court, guests can enjoy a delightful stay with room prices ranging from $251 to $300 per night. This competitive pricing places the hotel in line with the average cost of a hotel room in the city, which also hovers around the same price range. This makes it an ideal choice for travelers seeking quality without breaking the bank. What sets Mercure London Earls Court apart is not only its strategic location near major attractions but also the exceptional amenities and services that come with your stay. Guests can indulge in modern comforts, a welcoming atmosphere, and easy access to public transport, all while enjoying rates that align with the broader London market. Whether you’re in town for business or leisure, Mercure London Earls Court offers an inviting retreat that ensures every penny spent is met with remarkable value.





Exceptional Experience at Mercure London Earls Court

Mercure London Earls Court consistently impresses guests with its outstanding overall rating of 8.6, showcasing the hotel's commitment to providing an exceptional stay. Visitors appreciate the remarkable value for money, also rated at 8.6, making it an ideal choice for both leisure and business travelers seeking comfort without compromising on quality. The hotel's prime location further enhances its appeal, with a commendable score of 8.5, allowing guests easy access to London's vibrant attractions and cultural hotspots. One of the standout features of Mercure London Earls Court is its immaculate cleanliness, which has garnered an impressive rating of 8.9. Guests can expect well-maintained and spotless accommodations that elevate their experience. Furthermore, the hotel's staff performance shines with a rating of 8.7, reflecting the friendly and attentive service that guests receive throughout their stay. With such high marks in cleanliness and staff performance, it's no wonder that Mercure London Earls Court is a favored choice for travelers seeking a welcoming and well-cared-for environment in the heart of London.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Hindi
  • Italian
  • Nepali
  • Portuguese
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Laptop safe box
  • Linens
  • Locker
  • Non-smoking
  • Pets allowed in room
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Location

47 Lillie Road, West Kensington, London, United Kingdom, SW6 1UD

Excellent8.5

Location

Airports
  • London City Airport (LCY)
    17.4 km
  • Heathrow Airport (LHR)
    17.8 km
Public transportation
  • West Brompton Railway Station
    310 m
  • Earl's Court Tube Station
    680 m
Hospital or clinic
  • Quality Dental Care
    220 m
Shopping
  • Camden Market
    7.2 km
Convenience store
  • The Co-operative Food
    690 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Natural History Museum
    2.0 km
  • V&A - Victoria and Albert Museum
    2.2 km
  • Buckingham Palace
    4.3 km
  • Madame Tussauds London
    5.1 km
  • Big Ben
    5.4 km
  • National Gallery
    5.5 km
  • London Eye
    5.8 km
  • The British Museum
    6.2 km
  • Tower Bridge
    8.8 km
  • Tower of London
    8.9 km
Nearby landmarks
  • ILEC Conference Centre
    10 m
  • The Metropolitan Police Heritage Centre
    140 m
  • Quality Dental Care
    220 m
  • Zest Contemporary Glass Gallery
    230 m
  • Fulham Dental Centre
    280 m
  • Fitrooms
    290 m
  • West Brompton Railway Station
    310 m
  • Wisedentistry
    340 m
  • North End Medical Centre
    360 m
  • Earls Court Exhibition Centre
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Travel time to airport (minutes)45
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)19.95 GBP
The property
  • Year property opened2024
  • Number of floors12
  • Room voltage220
  • Number of rooms 282
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee24 GBP

Property announcements

We are pleased to announce the updated parking rates for both residents and non-residents, effective immediately. For residents, the new rates are as follows: parking for up to 2 hours has increased from £7.00 to £9.00, up to 4 hours from £11.00 to £13.00, up to 6 hours from £14.00 to £16.00, up to 9 hours from £16.00 to £18.00, up to 12 hours from £18.00 to £20.00, and up to 24 hours from £20.00 to £22.00
For non-residents, the updated rates are as follows: parking for up to 2 hours has increased from £7.00 to £9.00, up to 4 hours from £11.00 to £13.00, up to 6 hours from £14.00 to £16.00, up to 9 hours from £21.00 to £23.00, up to 12 hours from £24.00 to £26.00, and up to 24 hours from £26.00 to £28.00

Reviews of Mercure London Earls Court from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 6.0
  • 10
  • 10
  • 9.2
  • 8.8
  • 9.2
  • 9.2

Most recent

  • Cleanliness score 9 out of 10 and is a high score in London
    Cleanliness9.0
  • Service score 8.7 out of 10 and is a high score in London
    Service8.7
  • Value for money score 8.6 out of 10 and is a high score in London
    Value for money8.6
  • Location score 8.5 out of 10 and is a high score in London
    Location8.5
  • Facilities score 8.3 out of 10 and is a high score in London
    Facilities8.3
High score for London

Rating

9+ Exceptional (75)
8-9 Excellent (24)
7-8 Very Good (22)
6-7 Good (12)
<6 Below Expectation (18)
Guest Type
Room Type
Language
Showing 151 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Aung from Singapore
    Solo traveler
    Classic Room With 1 Queen Double Bed With Rainfall Shower
    Stayed 8 nights in August 2025

    “Lovely room, unprofessional encounter ruined trip.”

    I chose this hotel because it is part of the Accor group, and I expected a professional and welcoming environment. Unfortunately, I had a very disappointing experience during my stay. One afternoon, I was on an important call with my boss at a table near the reception desk. There was no “reserved” sign or indication that the table was set aside. While I was on the call, a member of the front office team approached me with an unpleasant gesture and in a raised tone said, “Can you move to another table as we want to use this one?” I was taken aback, and as I was in the middle of the call, I simply replied “Ok, ok.” However, my conversation with my boss was abruptly interrupted, affecting an important work matter. I fully understand that the hotel had a group check-in and may have required the table, but the manner in which it was handled was highly unprofessional. A simple, polite request—acknowledging that I was on a call—would have been much more appropriate. If the table was needed for a group, it could have been reserved in advance to avoid such a situation. I raised this issue immediately with the front office. While the supervisor apologised and offered breakfast as a service recovery, I declined. I hope the hotel considers providing further training for staff on guest interaction, especially when guests are on a call. That said, I would also like to acknowledge the positives: the room was cosy and comfortable, the housekeeping team were very helpful, and the receptionist lady who assisted me during check-in was kind and welcoming.

    Reviewed September 08, 2025

    Dear Aung, Thank you very much for your review of your recent stay. We appreciate you taking time to highlight your experience in our newly refurbished spaces. Our team takes particular pride in maintaining helpful housekeeping standards and ensuring welcoming first impressions through our reception colleagues. These elements form the foundation of our service philosophy. However, we regret to know that the interaction from our staff member left you feeling disappointed and was not with an appropriate gesture or the tone of voice, during your important call. While group check-ins require careful coordination, we recognise the need for discretion in all guest communications and will reinforce this in training. Finally, we're pleased your room's comfort met expectations through our layered bedding system and contemporary design – a signature feature of our recent renovation programme. We hope to welcome you back. Best wishes, Manish Dulal, Guest Relations Manager

    Responded September 10, 2025
    Mercure London Earls Court
  2. 9.6
    Exceptional
    Diane from Philippines
    Couple
    Deluxe Priviledge Room With 1 King Bed, Rainfal L Shower And City View
    Stayed 1 night in September 2025

    “Amazing Bed and Excellent Breakfast ”

    We stayed at the Deluxe Privilege Room with a King Bed on the 7th floor. I would like to highlight the bed and the breakfast. We love the bed so much. If you are that kind of person that loves to switch positions in your sleep, the bed is perfect for you. Pillows are like cloud soft and clean. They also have Black out curtains if you like it pitch black til the morning. We had the best sleeping experience. For the breakfast, it’s like a buffet style. They had loads of pastries, different selections of drinks, salad area, fruits and English breakfast. I also love how chic their dining area is. Food is lovely. Extra infos: Check in is so quick. A staff assisted us. Only requires credit/debit card just in case you get something from the room fridge, it will be deducted upon check out but no deposit required. They have a parking area but we opted to park somewhere else. Train station is nearby like 7-10mins walk. For the noise, well it is dead silent when we were there. As it is a Tuesday night. Overall, we had a wonderful stay. Just didnt put 5stars for value for money as i think you can still find somewhere cheaper. Dont let this hold you back to book. It is still an amazing place to stay.

    Reviewed September 15, 2025

    Dear Diane, We appreciate that you took the time to share your experience with us. It's wonderful to hear about your experience at Mercure London Earls Court. We're delighted our newly refurbished rooms provided the comfort you deserved, particularly with our signature bedding designed for restful sleep. The breakfast variety in Barnaby's reflects our commitment to memorable starts, and we're glad you found the dining atmosphere appealing. While we aim to deliver exceptional value through quality amenities and prime location advantages, we note your perspective on pricing comparisons. Finally, we're pleased the convenient transport links and peaceful surroundings contributed to your seamless London exploration. Our team remains dedicated to maintaining these standards for future visits. We hope to see you again on a future occasion. Kind regards, Supriya Rai, Guest Relations Manager

    Responded September 21, 2025
    Mercure London Earls Court
  3. 9.6
    Exceptional
    HOI from Hong Kong SAR, China
    Solo traveler
    Classic Room With 1 Queen Double Bed With Rainfall Shower
    Stayed 7 nights in September 2025

    “Exceptional”

    Very friendly staff, beautiful high level window view, clean and spacious room, located at a quiet and safe district which I loved it so much Daily refill of complimentary drinks with wines and beer was definitely a plus!

    Reviewed October 01, 2025

    Dear Hoi Ling, It was a pleasure to receive your kind feedback. Nothing pleases us more than hearing our guests appreciate both our team's genuine care and the little extras that make stays special. Your recognition of the calm neighborhood we're privileged to call home completes this perfect picture - we hope to share more London moments with you soon. We hope to welcome you back in the future. Best wishes, Kristian Dhima, Guest Relations Manager

    Responded October 07, 2025
    Mercure London Earls Court
  4. 6.0
    jayden from Australia
    Couple
    Classic Room With 1 Queen Double Bed With Rainfall Shower
    Stayed 6 nights in September 2025

    “Not up to Mercure standards”

    I booked this hotel based on the Mercure reputation, its location, and its price. I noticed that the Ibis was in the same building and cheaper, but chose the Mercure expecting a better experience. After my stay, I struggle to see what justifies the extra cost. The two hotels share the same entrance, staff, and lobby, with Mercure simply occupying the higher floors. Since the lifts are shared, you still stop at Ibis levels, making it feel less convenient rather than more premium. Amenities were very limited for a Mercure. Rooms have no fridge, so you can’t even chill water. The lobby encourages guests to refill bottles to reduce plastic waste, but staff only provide room-temperature tap water. The TV had no streaming or Wi-Fi options, and when I asked, I was given a cheap counterfeit device that required downloading a questionable app—completely unprofessional for an international brand. Even basic items like conditioner were missing. Ventilation was the biggest issue. The bathroom had no fan, so after showering the room filled with steam. Combined with the fog outside, it left everything damp; even my passport curled from the moisture. The hallways also had a strange odour, which I overheard other guests commenting on. Our toilet would occasionally make a loud drilling-like sound when flushed, making it almost impossible to use without disturbing anyone sleeping. Cleanliness and the bed were excellent, but staff service was underwhelming. I was never greeted when entering the lobby, and at one point a staff member ignored guests struggling with luggage to take a lift alone. Small details like this left a lasting poor impression. Overall, the Mercure fails to distinguish itself from the cheaper Ibis. If you book this hotel at what seems like an affordable rate, it isn’t a bargain—you’re not even getting what you paid for. This stay left me underwhelmed and, as I will soon be staying in an Autograph Collection property, it has made me seriously reconsider staying with Accor hotels in the future.

    Reviewed October 04, 2025
  5. 10.0
    Exceptional
    Terry from Australia
    Couple
    Classic Room With 1 Queen Double Bed With Rainfall Shower
    Stayed 2 nights in September 2025

    “Excellent stay”

    We stayed at the Mecure on our way back to London after 5 weeks in the uk. Check in was brilliant and the staff were amazing and so friendly. In fact every staff member we came in contact with (front desk, cleaners, breakfast staff), were all so friendly and helpful. The room was clean and a great size and we had a wonderful view. Just a 2 minute walk to the train station (Tube, DLR and Overground). I would definitely stay here again! Thank you Mecure!

    Reviewed September 11, 2025

    Dear Terry, Please accept our sincere thanks for this glowing review. It's wonderful you enjoyed your stay at our newly renovated Mercure London Earls Court. We're delighted our team made such a positive impression throughout your visit, from check-in to daily interactions. Our spacious rooms with city views aim to provide comfort after busy days exploring, and we're thrilled you found the location convenient for accessing London's transport network. We look forward to welcoming you back on a future occasion. Best wishes, Supriya Rai, Guest Relations Manager

    Responded September 21, 2025
    Mercure London Earls Court
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