Hotel Indigo Liverpool By IHG
Highlights
Facilities
Free Wi-Fi
Car park
Front desk [24-hour]
Fitness center
Restaurant
Bar
Luggage storage
Balcony/Terrace
Sparkling clean
280 meters to public transportation
Check-in [24-hour]
Great Breakfast
Inside city center
Free Wi-Fi
Car park
Front desk [24-hour]
Fitness center
Restaurant
Bar
Luggage storage
Balcony/Terrace
Based on 3,339 verified reviews
9.1
9.0
8.8
8.7
8.6
8.3
Location rating score
Value for money | 8.6 |
Distance to city center | 0.5 miles |
Location rating | 8.8 |
Nearest airport | Liverpool John Lennon Airport (LPL) |
Distance to airport | 12.1 km |
Does Hotel Indigo Liverpool By IHG have bars on the premises?
Enjoy your holiday retreat the ideal way with a drink in your hand at Hotel Indigo Liverpool By IHG's bar readily available right in front of your doorstep for when you need a sip or two.
Does Hotel Indigo Liverpool By IHG have a fitness center?
Hotel Indigo Liverpool By IHG offers free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Does Hotel Indigo Liverpool By IHG have an option for contactless check-in and check-out?
At Hotel Indigo Liverpool By IHG, visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
What attractions are nearby Hotel Indigo Liverpool By IHG that are in walking distance?
While remaining at Hotel Indigo Liverpool By IHG, start off your getaway by visiting the nearest points of interest that are within walking distance to the property which include Western Approaches - Liverpool War Museum, Western Approaches Museum - The Battle of the Atlantic Experience, and Nelson Monument.
What bars are close by Hotel Indigo Liverpool By IHG?
While remaining at Hotel Indigo Liverpool By IHG, delight in your evening or night out at Ma Boyle’s Alehouse & Eatery, G-Bar, and Cavern Club to get the most out of your nightlife.
How many rooms does Hotel Indigo Liverpool By IHG have?
Hotel Indigo Liverpool By IHG has a total of 151 rooms.
How long do visitors generally stay at Hotel Indigo Liverpool By IHG?
Verified past guests that have stayed at Hotel Indigo Liverpool By IHG had an average nightly stay of 2 nights at this property.
In which languages can Hotel Indigo Liverpool By IHG's employees communicate?
Hotel Indigo Liverpool By IHG can communicate in 6 languages and supports well-known languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the average rating that past Families with young children have given to Hotel Indigo Liverpool By IHG?
Past families with young children that have stayed at this property have given Hotel Indigo Liverpool By IHG an average rating of 8.6. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Hotel Indigo Liverpool By IHG?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.
Is breakfast offered at Hotel Indigo Liverpool By IHG?
Wake up to a great continental, buffet, and a la carte breakfast at Hotel Indigo Liverpool By IHG. Visitors can enjoy breakfast offered with an additional charge of 16 GBP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.
Experience Modern Elegance at Hotel Indigo Liverpool
Welcome to Hotel Indigo Liverpool, a contemporary 4-star hotel situated in the heart of Liverpool, United Kingdom. Built in 2011, this stylish hotel offers a unique blend of modern design and historical charm, providing guests with a truly memorable stay. With its convenient location just 0.5 miles from the city center and a short 30-minute drive from the airport, Hotel Indigo Liverpool is the perfect choice for both leisure and business travelers alike.
Step into the chic lobby of Hotel Indigo Liverpool and be greeted by a warm and inviting atmosphere. The hotel boasts 151 well-appointed rooms, each thoughtfully designed to provide the utmost comfort and convenience. Whether you're traveling solo, as a couple, or with family, there is a room type to suit every need. From spacious standard rooms to luxurious suites, each accommodation offers a stylish and contemporary ambiance, ensuring a restful night's sleep for all guests.
At Hotel Indigo Liverpool, check-in is from 03:00 PM, allowing you ample time to settle in and explore the vibrant city. The hotel's check-out time is until 11:00 AM, giving you a leisurely morning to enjoy a delicious breakfast or simply relax before your departure. Please note that this hotel does not allow children to stay free of charge, and there may be extra charges for their accommodation.
Unwind and Socialize at Hotel Indigo Liverpool's Vibrant Entertainment Facilities
Hotel Indigo Liverpool is not only a stylish and comfortable accommodation option but also a hub of entertainment and socializing. With its well-stocked bar and inviting shared lounge/TV area, guests can unwind and connect with fellow travelers in a vibrant atmosphere.
The bar at Hotel Indigo Liverpool is a haven for those seeking a delightful drink and a lively ambiance. Whether you prefer a classic cocktail, a refreshing beer, or a glass of fine wine, the skilled bartenders are ready to craft the perfect libation to suit your taste. Sip your favorite beverage while mingling with other guests or simply enjoy the convivial atmosphere as you relax after a day of exploring the city.
For a more communal experience, the shared lounge/TV area provides the perfect setting to socialize and unwind. Sink into plush sofas and armchairs, surrounded by contemporary decor and stylish accents. Catch up with friends or make new connections as you enjoy a show or sporting event on the large-screen TV. Whether you're seeking relaxation or a lively gathering, the shared lounge/TV area at Hotel Indigo Liverpool is the ideal spot to spend your evenings.
Stay Active at Hotel Indigo Liverpool's State-of-the-Art Fitness Center
Hotel Indigo Liverpool offers guests a range of top-notch sports facilities, including a fully equipped fitness center that is sure to meet all your exercise needs. Whether you are a fitness enthusiast or just looking to stay active during your stay, this 24-hour fitness center will not disappoint.
Featuring state-of-the-art equipment and modern facilities, the fitness center at Hotel Indigo Liverpool provides the perfect setting for a workout session. From cardio machines like treadmills and ellipticals to strength training equipment and free weights, there is something for everyone. The spacious and well-lit area allows guests to exercise comfortably and at their own pace, ensuring a rewarding fitness experience.
What sets Hotel Indigo Liverpool's fitness center apart is its commitment to providing a free fitness center for all guests. This means that you can enjoy a workout without any additional charges, making it even more convenient for you to maintain your fitness routine while traveling. Whether you prefer to start your day with an invigorating workout or unwind after a long day of exploring the city, the 24-hour fitness center is always available to accommodate your schedule.
So, why compromise on your fitness goals when you can enjoy a stay at Hotel Indigo Liverpool and make use of their exceptional sports facilities? Book your stay now and experience a hotel that truly cares about your well-being.
Convenience Facilities at Hotel Indigo Liverpool
Hotel Indigo Liverpool offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and freshened up during their stay. Additionally, the concierge service is available to assist guests with any queries or requests, ensuring a seamless experience throughout their stay.
Guests can stay connected with complimentary Wi-Fi in both public areas and all rooms, allowing them to easily browse the internet or catch up on work. For those who smoke, there is a designated smoking area available. The hotel also offers a convenience store, perfect for picking up any last-minute essentials or snacks. With daily housekeeping, guests can expect their rooms to be well-maintained and cleaned to a high standard. Other convenient facilities include dry cleaning services, express check-in/check-out, and luggage storage, allowing guests to make the most of their time in Liverpool without any worries or inconveniences.
Convenient Taxi Service at Hotel Indigo Liverpool
At Hotel Indigo Liverpool, we understand the importance of convenient and reliable transportation options for our guests. That's why we are pleased to offer a dedicated taxi service right at our doorstep. Whether you need to catch a flight, explore the city, or attend a business meeting, our taxi service is available 24/7 to cater to your transportation needs.
Our professional and friendly drivers are well-versed with the city's streets and can take you to your destination efficiently and comfortably. With our taxi service, you can travel with peace of mind, knowing that you are in safe hands. So sit back, relax, and let us take care of your transportation needs during your stay at Hotel Indigo Liverpool.
Delicious Dining at Hotel Indigo Liverpool
Hotel Indigo Liverpool offers a delightful array of dining options to satisfy every palate. With 24-hour room service, guests can indulge in a delectable meal anytime, right in the comfort of their own room. The hotel's restaurant is a culinary haven, serving up a diverse menu of mouthwatering dishes prepared by skilled chefs. Whether you're craving a hearty breakfast, a light lunch, or a sumptuous dinner, the restaurant at Hotel Indigo Liverpool has you covered. Additionally, the hotel provides daily housekeeping to ensure a clean and comfortable dining experience for all guests. Start your day off right with the breakfast buffet, featuring a wide variety of delectable options, or opt for a continental breakfast for a lighter start to your morning. With these exceptional dining facilities, Hotel Indigo Liverpool promises to tantalize your taste buds and leave you craving for more.
Stylish and Comfortable Rooms at Hotel Indigo Liverpool
Hotel Indigo Liverpool offers a range of stylish and comfortable rooms to suit every traveler's needs. From the cozy 1 Double Bed Premium room to the spacious 2 Twin Beds Standard room, there is something for everyone at this charming hotel. Each room is thoughtfully designed with modern décor and furnishings to create a relaxing and inviting atmosphere.
Booking your stay at Hotel Indigo Liverpool through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and user-friendly platform, you can easily find the perfect room for your stay in Liverpool. Whether you're visiting for business or leisure, Agoda's seamless booking process allows you to secure your room with just a few clicks, saving you time and effort. So why wait? Book your stay at Hotel Indigo Liverpool on Agoda today and enjoy a comfortable and convenient stay at the best prices available.
Discover the Vibrant Heart of Liverpool at Hotel Indigo Liverpool
Nestled in the bustling Liverpool City Centre, Hotel Indigo Liverpool offers a prime location for exploring the vibrant heart of this iconic city. With its rich history, diverse cultural scene, and world-famous landmarks, Liverpool City Centre is a must-visit destination for travelers seeking an unforgettable experience.
Step outside the hotel's doors and find yourself immersed in the energy and charm of Liverpool. Take a leisurely stroll along the historic Albert Dock, home to a fascinating array of museums, galleries, and restaurants. Marvel at the stunning architecture of the Royal Liver Building and the iconic Cunard Building, which line the waterfront. Explore the vibrant shopping district of Liverpool ONE, with its wide range of high-end boutiques, department stores, and trendy eateries.
History buffs will be delighted by the nearby Liverpool World Museum, where you can delve into the city's past and discover ancient artifacts from around the world. For music enthusiasts, a visit to The Beatles Story is a must, offering an immersive journey through the lives and music of the legendary band. And of course, no trip to Liverpool City Centre would be complete without experiencing the vibrant nightlife. From traditional pubs to trendy bars and live music venues, there is something for everyone.
Whether you're a culture vulture, a history lover, a shopaholic, or simply seeking a taste of the famous Liverpool hospitality, Hotel Indigo Liverpool is the perfect base for your city adventure. With its stylish rooms, modern amenities, and convenient location, you'll be perfectly positioned to explore all that Liverpool City Centre has to offer.
Convenient Transportation from Liverpool Airports to Hotel Indigo Liverpool
Located in the heart of Liverpool City Centre, Hotel Indigo Liverpool offers a stylish and comfortable stay for travelers visiting this vibrant city. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available.
If you are arriving at Liverpool John Lennon Airport, the most convenient way to reach Hotel Indigo Liverpool is by taxi or private car. The airport is approximately 10 miles away from the hotel, and the journey takes around 30 minutes, depending on traffic. Taxis are readily available outside the airport terminal, and the fare is reasonably priced. Alternatively, you can also book a private car transfer in advance to ensure a smooth and hassle-free journey.
For those arriving at Manchester Airport, there are several transportation options to reach Hotel Indigo Liverpool. The most popular choice is to take a direct train from Manchester Airport to Liverpool Lime Street station, which is just a short walk away from the hotel. The train journey takes around 1 hour, and the frequency of trains is excellent. Another option is to hire a car and drive to the hotel, which takes approximately 1.5 hours, depending on traffic conditions.
Discover Liverpool's Vibrant Landmarks near Hotel Indigo Liverpool
Hotel Indigo Liverpool is perfectly situated amidst a plethora of iconic landmarks and attractions that showcase the rich history and vibrant culture of this captivating city. Just a short stroll away from the hotel, guests will find themselves at the picturesque Royal Albert Dock Liverpool. This UNESCO World Heritage Site is home to a fascinating array of waterfront attractions, including The Beatles Story, where visitors can delve into the legendary band's journey, and the Museum of Liverpool, which offers a captivating insight into the city's past.
For those seeking artistic inspiration, a visit to the Walker Art Gallery and Tate Liverpool is a must. The Walker Art Gallery houses an impressive collection of European art from the 13th to the 21st century, while Tate Liverpool showcases contemporary and modern art from around the world. History enthusiasts will also be intrigued by the Merseyside Maritime Museum, which provides a fascinating glimpse into Liverpool's maritime heritage.
Additionally, the Metropolitan Cathedral of Christ the King, with its striking modern architecture, is within easy reach of the hotel. This magnificent place of worship offers a serene escape from the bustling city streets. Furthermore, the Pier Head, with its iconic waterfront buildings, and the Liverpool Central Library, with its stunning neoclassical design, are also nearby, providing visitors with endless opportunities for exploration and discovery.
Hotel Indigo Liverpool's prime location allows guests to immerse themselves in the vibrant energy and cultural charm of Liverpool, surrounded by an abundance of renowned landmarks and attractions. Whether you're a history buff, art enthusiast, or music lover, this hotel serves as the perfect base for an unforgettable stay in this dynamic city.
Convenient Public Transport Stations near Hotel Indigo Liverpool
Hotel Indigo Liverpool is perfectly situated near several public transport stations, making it a breeze to explore the vibrant city of Liverpool and its surrounding areas. Just a short walk away, you'll find Liverpool Lime Street Railway Station, the city's main train station. From here, you can easily access various destinations in the UK, including Manchester, London, and Edinburgh.
For those looking to explore the local area, Moorfields Train Station is conveniently located nearby. This station provides easy access to attractions such as the Liverpool ONE shopping center, Albert Dock, and the famous Cavern Club, where The Beatles first made their mark.
If you prefer to explore Liverpool's city center, Liverpool Central Train Station is just a stone's throw away from the hotel. From here, you can easily reach popular landmarks such as St. George's Hall, the Walker Art Gallery, and the Liverpool Empire Theatre.
Lastly, James Street Train Station is also within walking distance from the hotel, offering convenient access to the historic Royal Albert Dock and the Tate Liverpool art gallery. With these public transport options at your doorstep, Hotel Indigo Liverpool is the perfect base for exploring all that this vibrant city has to offer.
A Culinary Adventure Awaits
Hotel Indigo Liverpool is surrounded by a diverse selection of restaurants that will take you on a culinary adventure. Just a short walk away, you'll find Turtle Bay Liverpool Hanover St and Turtle Bay Liverpool Victoria St, where you can indulge in vibrant Caribbean flavors and enjoy a lively atmosphere. If you're in the mood for Middle Eastern cuisine, head to Shiraz Palace or Elif Turkish BBQ Restaurant, both offering a tantalizing array of dishes bursting with exotic spices. For pizza lovers, Rudy's Pizza Napoletana on Castle Street is a must-visit, serving up authentic Neapolitan-style pizzas with a perfectly charred crust. Craving Lebanese flavors? Bakchich Lebanese Restaurant is the place to go, serving up traditional dishes in a vibrant setting. Hanover Street Social offers a unique dining experience with its modern British cuisine and stylish decor. Vegetarians and vegans will delight in the delicious offerings at The Egg Vegetarian Cafe, while Bon Liverpool is the go-to spot for those craving a taste of American-style burgers and comfort food. With such a diverse range of dining options just steps away from the hotel, you're sure to find something to satisfy every craving.
Shop 'til you drop in Liverpool
Hotel Indigo Liverpool is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just steps away from the hotel, you'll find the Metquarter Shopping Centre, a stylish retail destination featuring a wide range of high-end fashion brands and luxury boutiques. For fans of Liverpool F.C., a visit to the Liverpool F.C. Official Store is a must, where you can find the latest team merchandise and memorabilia. If you're a fan of all things sci-fi and fantasy, Forbidden Planet is the place to be, offering an extensive collection of comics, graphic novels, and collectibles. For those looking for unique and handmade items, The Button Boutique is a hidden gem, showcasing a stunning collection of handcrafted jewelry and accessories. And of course, no trip to Liverpool would be complete without a visit to The Beatles Shop, where you can immerse yourself in the world of the legendary band and pick up some iconic memorabilia. With so many shopping options right at your doorstep, Hotel Indigo Liverpool is the perfect base for a retail therapy getaway.
Affordable Luxury: Hotel Indigo Liverpool Offers Great Value for Money
When it comes to finding a stylish and comfortable hotel in Liverpool, Hotel Indigo Liverpool stands out as a fantastic choice that won't break the bank. With an average price of just $138 per room, Hotel Indigo Liverpool offers exceptional value for money, allowing guests to experience the best of this vibrant city without compromising on quality.
What sets Hotel Indigo Liverpool apart from other hotels in the city is its affordable luxury. While the average price of a hotel room in Liverpool is $145, Hotel Indigo Liverpool provides a unique blend of modern elegance and impeccable service at a more affordable rate. From the moment you step into the stylish lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay.
Whether you're visiting Liverpool for business or leisure, Hotel Indigo Liverpool offers a range of well-appointed rooms and suites to suit every traveler's needs. Each room is thoughtfully designed with contemporary furnishings, plush bedding, and modern amenities, ensuring a comfortable and enjoyable stay. With its central location in the heart of Liverpool, you'll have easy access to the city's top attractions, shopping districts, and vibrant nightlife, making Hotel Indigo Liverpool the perfect base for exploring everything this dynamic city has to offer.
Outstanding breakfast and friendly staff
Hotel Indigo Liverpool has received rave reviews from its customers, with many praising the outstanding quality and selection of the breakfast. Guests have described it as a delightful culinary experience, with a wide variety of delicious options to choose from. The staff at the hotel have also been highly praised for their friendliness and helpfulness. Guests have commended their warm and welcoming nature, making them feel right at home during their stay. The hotel's location has also been highlighted as a major plus, with guests appreciating its convenience and accessibility. Overall, Hotel Indigo Liverpool offers a fantastic experience with its exceptional breakfast and friendly staff.
A Memorable Stay at Hotel Indigo Liverpool
Hotel Indigo Liverpool has received consistently positive customer ratings, making it an excellent choice for your stay in Liverpool, United Kingdom. With an impressive overall rating of 8.7, this hotel offers exceptional value for money, ensuring that you receive a high-quality experience at an affordable price.
One of the standout features of Hotel Indigo Liverpool is its impeccable cleanliness, as reflected in its outstanding rating of 9.2. You can expect spotless rooms and common areas, ensuring a comfortable and hygienic stay. The hotel's commitment to cleanliness creates a welcoming and refreshing atmosphere, allowing you to relax and unwind in a pristine environment.
Another highlight of Hotel Indigo Liverpool is its dedicated and friendly staff. With a remarkable staff performance rating of 9.2, you can trust that the hotel's team will go above and beyond to ensure your needs are met. From the moment you step foot in the hotel, you will be greeted with warmth and professionalism, making you feel valued as a guest.
Located in the heart of Liverpool, Hotel Indigo offers the perfect base for exploring the city. With an impressive rating of 8.7 for location, you will find yourself within easy reach of popular attractions, vibrant nightlife, and a wide range of dining options. Whether you're a history enthusiast, a shopaholic, or a music lover, this hotel's prime location ensures that you can make the most of your time in Liverpool.
Overall, Hotel Indigo Liverpool's positive customer ratings for value, cleanliness, staff performance, and location make it an exceptional choice for your stay in Liverpool. Experience the perfect blend of comfort, convenience, and exceptional service at this remarkable hotel.
Excellent8.3
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please note for Advance Purchase reservations, the hotel takes payment and the charge may appear as Bryant Park Hospitality.
Provided by verified guests of
Excellent
Nice place, good location, decent price, enjoyed my stay!
Great location. Staff were good. Room was absolutely fine for the money. The one real let down was the restaurant - it’s Marco Pierre White and it certainly didn’t deliver against that expectation. A shame as it would otherwise be a really good place to stay given everything else.
Hi Rob, Thank you for taking the time to share your feedback following your recent stay with us at Hotel Indigo Liverpool. We're delighted to hear you enjoyed our central location, found our team to be welcoming, and felt your room offered good value for money. We do, however, regret that your experience at the Marco Pierre White restaurant did not meet your expectations. We understand how important the dining experience is as part of an overall stay, especially when it carries such a well-known name. Please be assured that we’ll share your comments with the restaurant team so they can reflect on the feedback and make improvements where needed. We truly appreciate your honest review and hope we’ll have the opportunity to welcome you back again soon — and to provide the exceptional experience across all areas that we aim for.
Check in was smooth. Room was amble big enough, doesn't really need all the additional furniture in room. Kettle was in wardrobe, have to remove and find a suitable place to plug the kettle in. Shower wasn't usier friendly, couldn't get the temperature down on it. Breakfast was semi ok, the toaster wasn't set high enough to toast the bread, you had to put it in again and still didn't toast the bread. The full English was nice, except the sausage which I left after one bite. I had a latte and that wasn't even at a decent temperature to be a hot drink. The Price of the stay doesn't really reflect what you expect for a good named hotel
Hi Louise, Thank you for taking the time to share your recent experience at Hotel Indigo Liverpool. We’re pleased to hear that your check-in was smooth and that you found your room spacious and the full English breakfast enjoyable. That said, we’re genuinely sorry to learn that certain aspects of your stay didn’t meet your expectations. We appreciate your comments regarding the room layout, kettle placement, and shower functionality—these are areas we will certainly review with our team. Your feedback about the breakfast setup, including the toaster and hot drink temperature, is also very helpful, and we will pass this on to our kitchen staff for improvement. We always strive to deliver an experience that reflects the quality and reputation of our hotel, and we regret that we fell short on this occasion. Please rest assured that your feedback is invaluable in helping us improve, and we do hope you will consider staying with us again in the future so we can provide the stay you expect
Realy nice hotel in a great location
280 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Feels like a 3 star hotel not a 4 star one ”
I have stayed in many Hotel Indigos as an IHG member and they are usually all high standard, but not the Liverpool Hotel Indigo! Pros: Friendly reception staff on check in. Complimentaty soft drinks and water in fridge and some snacks which is a nice touch. Comfortable beds Windows open in the room. Room was clean upon check in Cons which outweighed the pros: -calling reception - it rings for ages before anyone answers -Most of the staff including the manager were unhelpful, but there few of staff that helpful so mixed customer service quality. -very noisey no insulation you can here people walking up and down the corridors and banging doors plus you can hear guests walking and talking in the room aboveso bring ear plugs if you want to get some sleep. -Pillows are as hard as rocks and very lumpy they definitely have the cheapest poorest quality pillows I have ever experienced in any hotel. I did asked for different pillows and a nice person from reception brought me some better ones. Multiple Housing keeping issues - the next day after returning to my room after it had been cleaned, the cleaner had they left all of my dirty cups and glasses in the room next to the kettle from the day before and had also not left any clean ones. I called reception 3 times to follow up to get clean cups and glasses and had to wait over an hour to finally get them. I had asked to speak to the manager, Bradley, who did not apologise and seemed annoyed at me over something that was clearly the hotels fault. He told staff were washing the cups which was weird as you would expect the hotel to have extra cups and glasses? Finally i asked if they could just get me clean cups from the restaurant. No "do not disturb sign"was in my room and reception told me they don't have these kind of signs, but then I managed to finally get one from housekeeping. Overall unpleasant stay and will not be staying at this hotel ever again. Also now question the quality of the Indigo Brand.
Dear Francis, Thank you for taking the time to share your feedback. We sincerely appreciate your loyalty as an IHG member and are disappointed to hear that your experience at Hotel Indigo Liverpool did not meet your expectations. While we're pleased that you found our reception staff welcoming, enjoyed the complimentary in-room refreshments, and had a comfortable bed, we truly regret that other aspects of your stay fell short. We take your concerns regarding noise levels, housekeeping service, and customer service very seriously and will be reviewing them with our team to ensure improvements are made. Regarding the issues with housekeeping and the delay in receiving clean cups and glasses, we sincerely apologize for the inconvenience caused. This is certainly not the level of service we strive to provide, and your feedback will help us enhance our training and operational efficiency. We also regret that your interaction with our manager did not leave a positive impression, and we wi