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Welcome to Hilton Shanghai Hongqiao, a luxurious hotel in Shanghai's vibrant New Hongqiao Commercial Center. Perfect for two travelers seeking a unique experience, the hotel offers easy access to upscale shopping, dining options, and a lively neighborhood. Indulge in luxury with breakfast in room, elegant bar, indoor pool, and sauna. The rooms feature air conditioning, private balcony/terrace, Wi-Fi, rejuvenating shower, and stunning city views. Conveniently located near Shanghai's Hongqiao Pearl Market for shopping opportunities. Create unforgettable memories at Hilton Shanghai Hongqiao. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Check-in [24-hour]
Airport transfer
Air conditioning
Internet access
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
3 travelers have booked today.
Based on 7,621 verified reviews
9.1
8.8
8.8
8.7
8.7
8.2
Location rating score
Value for money | 8.7 |
Distance to city center | 30km |
Location rating | 8.2 |
Nearest airport | Shanghai Hongqiao International Airport (SHA) |
Distance to airport | 5.8 km |
Does Hilton Shanghai Hongqiao have a swimming pool?
While staying at Hilton Shanghai Hongqiao, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.
Does Hilton Shanghai Hongqiao have a fitness center?
Hilton Shanghai Hongqiao offers 24-hour fitness center that is suitably located at the tip of your finger, making it possible for you to get your daily training in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
Does Hilton Shanghai Hongqiao offer dry cleaning services?
Yes! Hilton Shanghai Hongqiao provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.
Is car parking available at Hilton Shanghai Hongqiao?
Hilton Shanghai Hongqiao has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What public parks are close by Hilton Shanghai Hongqiao?
While staying at Hilton Shanghai Hongqiao, enjoy your early morning or evening stroll at close by park which include New Hongqiao Park and Panyu Greenland.
What are the property's policies for children's bedding at Hilton Shanghai Hongqiao?
Hilton Shanghai Hongqiao's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What payment cards are accepted at Hilton Shanghai Hongqiao?
Hilton Shanghai Hongqiao supports up to 5, with payment card selections consisting of Visa, MasterCard, American Express, and UnionPay.
What is the verified guest review consensus about Hilton Shanghai Hongqiao's beds?
65.0% of our verified guest assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hilton Shanghai Hongqiao down in the review section.
What is the typical rating that verified Families with young children have given to Hilton Shanghai Hongqiao?
Verified families with young children that have stayed at this property have given Hilton Shanghai Hongqiao an average rating of 8.1. You can look up more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to Hilton Shanghai Hongqiao?
The closest airport to Hilton Shanghai Hongqiao is Shanghai Hongqiao International Airport, 6.0 km away.
Experience Luxury and Convenience at Hilton Shanghai Hongqiao
Welcome to Hilton Shanghai Hongqiao, a luxurious 5-star hotel located in the vibrant city of Shanghai, China. With its prime location and world-class amenities, this hotel offers an unparalleled experience for both business and leisure travelers.
Renovated in 2021, Hilton Shanghai Hongqiao boasts a modern and stylish design that combines comfort and elegance. The hotel was built in 2010, ensuring that guests can enjoy state-of-the-art facilities and contemporary features. From the moment you step into the lobby, you'll be greeted by a warm and inviting atmosphere, setting the tone for a memorable stay.
Convenience is key at Hilton Shanghai Hongqiao, as it is located just 15 minutes away from the airport. Whether you're arriving or departing, you'll appreciate the short travel time, allowing you to maximize your time in the city. The hotel is also situated 30km from the city center, giving guests the perfect balance of tranquility and accessibility.
Unwind and Indulge at Hilton Shanghai Hongqiao's Entertainment Facilities
At Hilton Shanghai Hongqiao, guests can expect a wide range of entertainment facilities that cater to their relaxation and leisure needs. The hotel boasts a stylish bar, perfect for enjoying a refreshing drink or a nightcap after a long day of exploring the vibrant city of Shanghai.
For those seeking ultimate relaxation, the hotel offers a luxurious spa where guests can indulge in rejuvenating treatments and therapies. Pamper yourself with a soothing massage or unwind in the sauna and steam rooms, leaving you feeling refreshed and revitalized.
Nature enthusiasts will appreciate the hotel's beautiful garden, a tranquil oasis amidst the bustling city. Take a leisurely stroll, admire the lush greenery, and find a peaceful spot to relax and unwind.
Literary enthusiasts will find solace in the hotel's library, a haven for book lovers. Curl up with a good book or catch up on some work in this cozy and inviting space.
For socializing and mingling with fellow travelers, the shared lounge/TV area provides a comfortable and welcoming environment. Catch up on the latest news or watch your favorite shows on the large-screen TV.
Lastly, don't forget to visit the gift/souvenir shop, where you can find unique mementos and souvenirs to take home as a reminder of your stay at Hilton Shanghai Hongqiao.
With its diverse range of entertainment facilities, Hilton Shanghai Hongqiao ensures that guests have a truly enjoyable and unforgettable stay.
Stay Active at Hilton Shanghai Hongqiao's Impressive Sports Facilities
At Hilton Shanghai Hongqiao, staying active and maintaining your fitness routine is a breeze with an array of top-notch sports facilities. Dive into a refreshing swim in the indoor pool, perfect for both leisurely laps and invigorating workouts. The pool area is beautifully designed, with plenty of natural light streaming in through large windows, creating a serene and relaxing atmosphere.
For those looking to break a sweat, the hotel boasts a well-equipped fitness center that is open 24 hours a day. Whether you prefer cardio exercises or strength training, you'll find a wide range of state-of-the-art equipment to suit your needs. The fitness center is spacious and modern, providing a motivating environment to help you achieve your fitness goals.
Sports enthusiasts can also enjoy a friendly game of tennis on the hotel's tennis courts. The well-maintained courts offer a fantastic opportunity to practice your serve or challenge a friend to a match. Additionally, table tennis is available for those seeking a fast-paced and exciting indoor activity. With these impressive sports facilities, Hilton Shanghai Hongqiao ensures that guests can stay active and have fun throughout their stay.
Convenience Facilities at Hilton Shanghai Hongqiao
Experience unparalleled convenience and exceptional service at Hilton Shanghai Hongqiao. With a wide range of convenience facilities, your stay at this luxurious hotel will be nothing short of extraordinary.
From the moment you arrive, you will be greeted by a dedicated concierge who is ready to assist you with any request. The hotel also offers express check-in/check-out services, ensuring a seamless and hassle-free arrival and departure.
For those who require laundry services, Hilton Shanghai Hongqiao has you covered. Their professional and efficient staff will take care of all your laundry needs, allowing you to focus on enjoying your stay. Additionally, the hotel offers dry cleaning services for your convenience.
To ensure the safety of your belongings, safety deposit boxes are available in each room. You can have peace of mind knowing that your valuables are secure during your stay.
Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. The hotel also offers 24-hour room service, so you can indulge in delicious meals or snacks at any time of the day or night.
Whether you are a smoker or not, Hilton Shanghai Hongqiao caters to your needs with a designated smoking area. This thoughtful feature ensures that all guests can enjoy a comfortable and pleasant stay.
With daily housekeeping and luggage storage services, you can be assured that your room will always be clean and tidy, and your belongings will be well taken care of.
Experience the utmost convenience and exceptional service at Hilton Shanghai Hongqiao. Book your stay today and create unforgettable memories in the heart of Shanghai, China.
Convenient Transport Facilities at Hilton Shanghai Hongqiao
At Hilton Shanghai Hongqiao, guests can enjoy a range of convenient transport facilities that make exploring Shanghai a breeze. The hotel offers airport transfer services, ensuring a stress-free journey to and from the airport. For those looking to explore the city's attractions, the hotel provides tours and ticket services, making it easy to plan and book exciting excursions.
For guests arriving by car, Hilton Shanghai Hongqiao offers valet parking and a car park onsite. The hotel also provides car hire services, allowing guests to conveniently explore the city at their own pace. Additionally, a taxi service is available for those who prefer to sit back and relax while getting around. It's worth noting that car park charges apply at the hotel.
Whether you're traveling for business or leisure, Hilton Shanghai Hongqiao ensures that transportation is hassle-free, allowing you to focus on enjoying your stay in Shanghai.
Indulge in a Gastronomic Journey at Hilton Shanghai Hongqiao
At Hilton Shanghai Hongqiao, dining is an experience that will delight your senses and satisfy your cravings. With a range of dining facilities available, you will be spoilt for choice during your stay.
Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where you can feast on a wide variety of dishes, from local specialties to international favorites. The restaurant also offers a la carte options for lunch and dinner, ensuring that you have a delightful dining experience throughout the day.
For a quick bite or a casual meet-up, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or indulge in a selection of pastries and snacks. The coffee shop provides a cozy and relaxed ambiance, perfect for catching up with friends or simply unwinding after a long day.
If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers an extensive menu of delicious dishes. Whether you're in the mood for a hearty meal or a light snack, the room service is available round the clock to cater to your culinary desires.
Additionally, Hilton Shanghai Hongqiao also features BBQ facilities, allowing you to savor the flavors of grilled delights in a charming outdoor setting. Gather with your loved ones and enjoy a memorable dining experience as you grill your favorite meats and vegetables.
With daily housekeeping and grocery deliveries available, you can also opt to prepare your own meals in the convenience of your room. Take advantage of the well-equipped kitchenette and stock up on fresh ingredients to whip up a delightful feast.
At Hilton Shanghai Hongqiao, dining is not just about satisfying your hunger, but also about creating unforgettable memories. Indulge in a gastronomic journey and experience the finest culinary offerings during your stay at this exceptional hotel.
Luxurious and Spacious Rooms at Hilton Shanghai Hongqiao
Experience the epitome of comfort and elegance at Hilton Shanghai Hongqiao. With a wide range of room types to choose from, you are sure to find the perfect accommodation for your stay. Whether you prefer a spacious suite or a cozy guestroom, Hilton Shanghai Hongqiao has it all.
Indulge in the lavishness of the Executive Rooftop Suite, offering 46 square meters of pure luxury. For fitness enthusiasts, the Five Feet To Fitness Room provides a unique workout experience right in the comfort of your own room. The Hilton Tranquil Studio is perfect for those seeking a peaceful and serene environment, while the Junior Suite offers a generous 79 square meters of space with a queen bed.
Booking your stay at Hilton Shanghai Hongqiao through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily browse through the various room options and make your reservation in just a few clicks. So why wait? Book your stay at Hilton Shanghai Hongqiao now and enjoy a luxurious and stress-free stay at unbeatable prices.
Exploring New Hongqiao Commercial Center and Changning in Shanghai
Located in the vibrant city of Shanghai, Hilton Shanghai Hongqiao offers easy access to the bustling New Hongqiao Commercial Center and the charming district of Changning.
New Hongqiao Commercial Center is a thriving business hub that boasts a wide range of modern facilities and amenities. This dynamic area is home to numerous multinational corporations, high-end shopping malls, and luxurious hotels. Visitors can immerse themselves in the vibrant atmosphere of this commercial center, exploring the latest fashion trends, indulging in exquisite dining experiences, and enjoying world-class entertainment options. Whether you're a business traveler or a leisure seeker, New Hongqiao Commercial Center offers something for everyone.
Changning, on the other hand, offers a more serene and cultural experience. This district is known for its beautiful tree-lined streets, historical landmarks, and charming local markets. Take a leisurely stroll through the leafy avenues and discover hidden gems such as the picturesque Zhongshan Park, where you can relax and enjoy a peaceful moment amidst nature. Changning also offers a glimpse into Shanghai's rich history with attractions like the former residence of Soong Ching Ling, a prominent political figure. Additionally, the district is dotted with local markets where you can immerse yourself in the authentic Shanghai lifestyle, browsing through traditional crafts, tasting local delicacies, and interacting with friendly locals.
With its prime location, Hilton Shanghai Hongqiao provides the perfect base for exploring both the bustling New Hongqiao Commercial Center and the tranquil district of Changning. Whether you're seeking business opportunities or cultural experiences, this hotel offers convenience, comfort, and easy access to the best of Shanghai.
Convenient Transportation from Shanghai Airports to Hilton Shanghai Hongqiao
Hilton Shanghai Hongqiao, located in the vibrant New Hongqiao Commercial Center and Changning district of Shanghai, is easily accessible from the nearby airports.
For travelers arriving at Shanghai Hongqiao International Airport (SHA), the hotel is just a short 15-minute drive away. One of the most convenient options is to take a taxi or ride-hailing service from the airport's designated pick-up area. Alternatively, you can also opt for the metro line 2, which connects the airport to the city center. From Hongqiao Airport Terminal 2 Station, take the metro line 2 towards Guanglan Road and get off at Loushanguan Road Station. From there, it's a quick 10-minute walk to Hilton Shanghai Hongqiao.
If you are arriving at Shanghai Pudong International Airport (PVG), the journey to Hilton Shanghai Hongqiao will take approximately 50 minutes by car. Taxis and ride-hailing services are readily available at the airport. Another option is to take the Airport Shuttle Bus Line 1, which operates between Pudong Airport and Hongqiao Airport. Get off at Hongqiao Airport Terminal 1 and then take a taxi or ride-hailing service to reach the hotel, which is just a short distance away.
With its convenient location and easy access to transportation options, Hilton Shanghai Hongqiao is an ideal choice for both business and leisure travelers visiting Shanghai.
Discover Shanghai's Vibrant Culture and Convenient Location at Hilton Shanghai Hongqiao
Nestled in the heart of Shanghai, Hilton Shanghai Hongqiao offers a convenient location surrounded by a plethora of landmarks and attractions. Immerse yourself in the city's rich history and art scene by visiting the nearby Shanghai Propaganda Poster Art Centre and Liu Haisu Art Gallery. Marvel at the impressive collection of propaganda posters that offer a glimpse into China's past, or admire the contemporary artworks by renowned Chinese artists at the Liu Haisu Art Gallery.
For nature enthusiasts, Zhongshan Park provides a tranquil escape from the bustling city. Take a leisurely stroll through its beautifully landscaped gardens or enjoy a picnic on the lush green lawns. Additionally, the Shanghai Chest Hospital and Deyi pharmacy are within close proximity, ensuring peace of mind for any medical needs.
Shopaholics will delight in the proximity to Sun Tong Infoport Plaza and Huamin Empire Plaza. Explore the myriad of shops, boutiques, and restaurants offering a wide range of local and international products. For those seeking a night of entertainment, Door Live Music is just a short distance away, where you can enjoy live performances by talented local musicians.
Business travelers will appreciate the hotel's proximity to the Shanghai International Exhibition Center, making it an ideal choice for attending conferences and trade shows. After a long day of work or exploration, retreat to the comfort of Hilton Shanghai Hongqiao and experience the perfect blend of convenience and luxury in the heart of Shanghai.
Convenient Public Transport Stations near Hilton Shanghai Hongqiao
Hilton Shanghai Hongqiao enjoys a prime location with excellent access to several public transport stations. Situated near Jiao Tong University Metro Station, guests can easily explore the city using Shanghai's efficient metro system. This station is served by Line 10, providing convenient connections to popular attractions like Nanjing Road and The Bund.
Another nearby option is Loushanguan Road Metro Station, which is just a short distance from the hotel. This station is serviced by Line 2, offering direct access to major shopping areas such as People's Square and East Nanjing Road.
Additionally, Hongqiao Road Metro Station is within walking distance from the hotel. This station is on Line 3 and provides easy access to the bustling Xujiahui commercial area and the famous Jing'an Temple.
With these well-connected public transport stations in close proximity, guests staying at Hilton Shanghai Hongqiao can effortlessly explore Shanghai's vibrant cityscape and discover its rich cultural heritage.
Diverse Dining Options at Hilton Shanghai Hongqiao
When it comes to dining options, Hilton Shanghai Hongqiao has something to satisfy every palate. Just a short walk away from the hotel, you'll find an array of restaurants offering a variety of cuisines. If you're in the mood for authentic Chinese vegetarian cuisine, Fu He Hui is a must-visit. For those looking to indulge in healthy and nutritious meals, Zhengzheng Diet is the perfect choice. Hongqiao Holiday Square is home to several popular eateries, including Babi Steamed Bread and Dao YeCun JuJiuWu, where you can savor local delicacies. If you're craving for some Japanese food, spr is just around the corner. Hao Yuan Xuan is a great spot to enjoy traditional Chinese dishes, while JiuLong BingShi (XinNing) is famous for its crispy pancakes. For a taste of Shanghai's famous Shengjianbao, head to LaoZiHao ShengJian. And if you're in the mood for hot pot, Chu Guan is the place to go. With such a diverse range of dining options, you'll never run out of choices during your stay at Hilton Shanghai Hongqiao.
Shop 'til you drop at Hilton Shanghai Hongqiao's surrounding shopping landmarks
Located in the vibrant city of Shanghai, Hilton Shanghai Hongqiao offers easy access to a plethora of shopping landmarks that will leave shopaholics spoilt for choice. Just a stone's throw away from the hotel, you'll find K11 Art, a unique shopping destination that seamlessly blends art and commerce. For those interested in traditional Chinese medicine and herbal remedies, Tong Ren Tang Shop is a must-visit. Fashion enthusiasts will be delighted to explore the upscale Takashimaya Department Store and L'Avenue, where they can indulge in luxury brands and designer boutiques. Zhaofeng Plaza and Chine Antiques Shop offer a treasure trove of unique finds for antique lovers. The Lost City of Gold Road Commercial Pedestrian Street is a bustling hub of activity, perfect for those who enjoy the thrill of bargaining and discovering hidden gems. If you're in the mood for a more eclectic shopping experience, head to If you love second-hand Bazaar, where you can browse through a wide range of pre-loved items. Shanghai Mart Mall and Cloud Nine Shopping Mall are also within close proximity, offering a diverse range of retail outlets and entertainment options. With such a variety of shopping landmarks nearby, Hilton Shanghai Hongqiao is the ideal base for avid shoppers looking to indulge in a retail therapy spree.
Affordable Luxury at Hilton Shanghai Hongqiao
Indulge in the opulence of Hilton Shanghai Hongqiao without breaking the bank. With an average room price of just $135, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Shanghai, which stands at $100, Hilton Shanghai Hongqiao provides an affordable option without compromising on quality.
At Hilton Shanghai Hongqiao, guests can experience the epitome of comfort and elegance at a fraction of the cost typically associated with high-end accommodations. From the moment you step into the stylish lobby, you'll be greeted by a warm and welcoming atmosphere. The spacious rooms are tastefully decorated, featuring modern amenities and plush furnishings, ensuring a restful night's sleep. With a wide range of facilities, including a fitness center, swimming pool, and multiple dining options, Hilton Shanghai Hongqiao offers a complete package for a truly memorable stay in Shanghai.
Excellent Service and Superb Breakfast
The Hilton Shanghai Hongqiao has received rave reviews from its guests, particularly for its excellent service and superb breakfast. The staff are highly praised for their helpfulness and accommodating nature, ensuring that guests feel welcomed and taken care of throughout their stay. The breakfast at the hotel is described as outstanding, with a wide variety of delicious options to choose from. Guests love the hotel so much that they express a desire to return on their next visit to Shanghai.
In addition to the exceptional service and breakfast, the Hilton Shanghai Hongqiao also boasts excellent facilities. The hotel's design is praised for its aesthetic appeal, creating a pleasant and inviting atmosphere for guests. The service provided by the staff is consistently rated as top-notch, ensuring that guests have a memorable and enjoyable experience. The amenities provided by the hotel are also highly appreciated, offering a range of options to cater to guests' needs.
The Hilton Shanghai Hongqiao's location is another highlight mentioned by guests. It is described as very good, allowing easy access to various attractions and amenities in Shanghai. Guests also appreciate the presence of a nice swimming pool, which is open for an early morning swim, adding to the overall positive experience at the hotel. Overall, guests have had wonderful stays at the Hilton Shanghai Hongqiao and highly recommend it for its excellent service, superb breakfast, and convenient location.
Luxury, Comfort, and Exceptional Service at Hilton Shanghai Hongqiao
Experience a truly remarkable stay at Hilton Shanghai Hongqiao, a hotel that consistently receives rave reviews from its satisfied guests. With an impressive overall rating of 8.6, it's clear that this hotel goes above and beyond to provide an exceptional experience for its guests.
One of the standout features of Hilton Shanghai Hongqiao is its incredible value for money, earning a remarkable rating of 8.6. Guests are consistently impressed by the high-quality amenities and services offered at a reasonable price. Whether you're traveling for business or leisure, this hotel offers excellent value for your money, ensuring a memorable and enjoyable stay.
The facilities at Hilton Shanghai Hongqiao are second to none, with a rating of 8.8. From the moment you step into the hotel, you'll be greeted by a modern and stylish ambiance. The hotel boasts a range of impressive facilities, including a fitness center, swimming pool, and spa, allowing guests to relax and rejuvenate after a long day of exploring the vibrant city of Shanghai. With such exceptional facilities, it's no wonder that guests consistently rate Hilton Shanghai Hongqiao highly for its outstanding amenities.
Excellent8.8
Facilities
Excellent8.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Provided by verified guests of
Excellent
The cost performance is good and the facilities are very clean. There was no smell of cigarettes in the room, nor was there any noise from other rooms. Above all, the staff were very friendly and there are multiple elevators, so they come quickly. However, it is a bit disappointing that there is no nearby station, but in China, taxi fares are cheap, so it wasn't a problem as we mostly took taxis! It seems to take about 15 minutes to get to the Hangchao Airport by taxi, I recommend it!!!!!
A hotel staff member named Yao Mingxin was incredibly helpful to us. He called taxis for us every time we went somewhere during our stay and helped us catch a taxi to return to the hotel comfortably. My wife and I wanted to eat chicken and hamburgers while I was briefly away from the hotel, but we couldn't order because we didn't speak Chinese; he even helped us place the order and brought the hamburgers and chicken to our room. I have never seen such a kind employee before. It seems that the hotel provides excellent training in service. Whenever I have the opportunity to visit Shanghai again, I will definitely use the Hilton Hotel. Once again, thank you for Yao Mingxin's kindness.
I recently stayed at the Hilton Shanghai Hongqiao and had a wonderful experience overall. The hotel is beautifully designed, with modern amenities and a welcoming atmosphere. The staff were exceptionally friendly and attentive, making my stay even more enjoyable. The location is not very convenient, but if using a taxi to travel is no concern at all. The dining options within the hotel were excellent, offering a variety of delicious meals that catered to different tastes. However, I did experience one issue during my stay: the central air conditioning was quite warm for winter. It made the room a bit uncomfortable at times, and I found it challenging to adjust the temperature to my preference. Despite this minor setback, I would highly recommend Hilton Shanghai Hongqiao for its fantastic service, great facilities, and overall positive experience. I look forward to returning in the future!
Big and spacious room. Book for working purpose. A lot of plug for charging. Unfortunately i only get a room without a nice view. Only can view another room's window. In summary, good stay
Airport transfer
Air conditioning
Currency exchange
Daily housekeeping
“A Hotel Worth To Come Back”
I love this hotel because it is spacious, clean, and quiet. We had a nice stay there. The staff were friendly, especially when I stayed in my room on the 8th floor. I met a cheerful staff named Wen Gui Ping (I'm not sure if this is the spelling). She welcomed me with a warm and friendly smile. We had a lovely chat. She made me feel she is passionate about her work and concerned about the quality of our stay in the room. That is important to any guest. Well, I would definitely come back to this hotel when I go to Shanghai again. Also, I will recommend it to friends.