Grand Hyatt Melbourne

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

123 Collins Street , Melbourne CBD, Melbourne, Australia, 3000

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.1/10 on room comfort and quality

The room was beautiful and with an awesome view.
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

It’s clean, smells divine when you walk into the building
Located in heart of Melbourne

- This neighborhood is preferred by frequent travelers. Properties here...

Great location near federation square and Bourke St mall.
Check-in [24-hour]

We checked in early at 12pm, checked out late at 12pm too.
Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience the epitome of luxury at the Grand Hyatt Melbourne. Perfect for two travelers, this hotel is situated in the heart of Melbourne's CBD, offering easy access to renowned attractions, a thriving arts and culture scene, and stunning city or river views from select rooms. Enjoy in-room breakfast, unwind at the bar, take a refreshing dip in the indoor pool, or pamper yourself at the on-site salon. Explore nearby landmarks like Flinders Street Railway Station and the Shrine of Remembrance. Celebrate special occasions with complimentary birthday cake and wine. Book now for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Location 9.5
Cleanliness 9.0
Service 8.9
Facilities 8.8

Based on 6,476 verified reviews

Location

9.5

Cleanliness

9.0

Service

8.9

Facilities

8.8

Room comfort and qua...

8.8

Value for money

8.4

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Nearest transportation options

City Circle Tram is within 0.21 km

Russell St - Stop 7 is within 0.31 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 436 places in walking distance!

Parking
Available
Walkable places
Flinders lane Gallery
50 m
e.g.etal
110 m
Hosier Lane
110 m
St Michael's Church
110 m
St Michaels Uniting Church
110 m
Popular landmarks
Block Arcade
400 m
Eureka Skydeck
800 m
National Gallery of Victoria
800 m
SEA LIFE Melbourne Aquarium
1.2 km
Melbourne Museum
1.4 km
Closest landmarks
Cherry Bar
120 m
BHP Group Limited
120 m
AC/DC Lane
130 m
Forum Melbourne
140 m
Scots’ Church
140 m

Good to know

Value for money8.4
Distance to city center1 km
Location rating9.5
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km

Rooms available at Grand Hyatt Melbourne

Excellent
Room comfort & quality

8.8

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Based on 1178 reviews from verified travelers

Grand Suite King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe With Club Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed With Club Access
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed With River View And Club Access
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds With River View And Club Access
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Diplomatic Suite
...
  • Room size: 141 m²/1518 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2 Twin Beds With Club Access
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed With Spa Tub
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed With City View
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! Grand Hyatt Melbourne provides dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

The average travel time to get from Grand Hyatt Melbourne to the airport is 45 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While residing at Grand Hyatt Melbourne, enjoy your evening or night out at Cherry Bar, Tony Starr's Kitten Club, and Riverland Bar to get the most out of your nightlife.

While staying at Grand Hyatt Melbourne, cherish your early morning or evening wander at nearby park which include ArtPlay Playground, Birrarung Marr, and Tianjin Gardens.

Grand Hyatt Melbourne was built in 1986.

Past visitors that stayed at Grand Hyatt Melbourne have given this property a rating of 9.465 for its exceptional location as the major highlight for their stay.

Past couple travelers that have stayed at this property have given Grand Hyatt Melbourne an average rating of 8.8. You can look up on more descriptive customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Grand Hyatt Melbourne an average rating of 8.9. You can look up more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Grand Hyatt Melbourne an average rating of 9.1. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.

The closest train, metro, or bus station is City Circle Tram, 207.36 m away from Grand Hyatt Melbourne.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

More about Grand Hyatt Melbourne

More about Grand Hyatt Melbourne

Experience Luxury and Convenience at Grand Hyatt Melbourne

Welcome to Grand Hyatt Melbourne, a 5-star hotel located in the heart of Melbourne, Australia. With its prime location and exceptional amenities, this hotel offers a luxurious and convenient stay for both business and leisure travelers. Check-in to Grand Hyatt Melbourne begins at 3:00 PM, allowing you to settle in and start enjoying your stay in this elegant establishment. The hotel's check-out time is until 11:00 AM, giving you ample time to relax and prepare for your departure. Whether you're arriving early or leaving late, the friendly and professional staff at Grand Hyatt Melbourne are always ready to assist you. Built in 1986, Grand Hyatt Melbourne has stood the test of time and continues to be a beacon of luxury in the city. Its timeless design and modern amenities create a harmonious blend of elegance and comfort. The hotel boasts a stunning architecture and stylish interiors, ensuring a memorable stay for every guest.

Relax and Rejuvenate at the Outdoor Pool

Experience the perfect blend of leisure and luxury at the Grand Hyatt Melbourne’s stunning outdoor pool. Surrounded by lush greenery and stylish lounge areas, the pool offers a serene oasis in the heart of the city. Whether you're taking a refreshing dip on a warm day or lounging poolside with a good book, this outdoor facility provides an ideal setting for relaxation and unwinding. The beautifully maintained pool area invites guests to enjoy a tranquil escape while soaking up the Melbourne sunshine.

Convenient Facilities at Grand Hyatt Melbourne

At Grand Hyatt Melbourne, convenience is at the forefront of your stay. With a range of exceptional facilities designed to make your visit as hassle-free as possible, you can focus on enjoying all that Melbourne has to offer. Leave your laundry worries behind with the hotel's efficient laundry service, ensuring that your clothes are fresh and clean throughout your stay. The friendly and knowledgeable concierge team is always on hand to assist with any inquiries or recommendations, ensuring that you make the most of your time in the city. If you're in need of dry cleaning services, the hotel has you covered, ensuring that your wardrobe is always in top condition. For guests who arrive early or have a late departure, the hotel offers convenient luggage storage facilities. Whether you want to explore the city before check-in or have some extra time to spare after check-out, you can store your bags securely and conveniently at the hotel, allowing you to make the most of your time in Melbourne without any worries. Experience the utmost convenience during your stay at Grand Hyatt Melbourne, where every detail has been thoughtfully considered to enhance your overall experience.

Convenient Airport Transfer Services at Grand Hyatt Melbourne

At Grand Hyatt Melbourne, we understand that a seamless travel experience begins right from the moment you step off the plane. That's why we offer convenient airport transfer services to ensure your journey to and from the hotel is hassle-free. Upon arrival at Melbourne Airport, our dedicated team will be there to greet you and assist with your luggage. You can choose from a range of transportation options, including private cars, limousines, or even a helicopter transfer for a truly luxurious arrival. Our professional drivers will whisk you away to the hotel in comfort and style, allowing you to relax and unwind after your flight. When it's time to depart, our airport transfer services are just as convenient. Our team will coordinate your departure, ensuring you reach the airport with plenty of time to spare. Whether you're catching an early morning flight or a red-eye, our reliable and punctual drivers will ensure a stress-free journey back to the airport. With our airport transfer services, you can enjoy a seamless travel experience from start to finish, allowing you to focus on what matters most - enjoying your stay at Grand Hyatt Melbourne.

Indulge in Culinary Excellence at Grand Hyatt Melbourne

At Grand Hyatt Melbourne, dining is an unforgettable experience that caters to every palate. With a range of exquisite dining facilities, this luxury hotel offers a culinary journey like no other. Start your day with a sumptuous breakfast at Collins Kitchen, the hotel's signature restaurant. Here, you can savor a wide selection of international dishes, from freshly baked pastries to made-to-order omelets. The elegant and contemporary setting provides the perfect backdrop for a leisurely meal. For a taste of authentic Japanese cuisine, head to the award-winning restaurant, Koko. Renowned for its impeccable service and traditional flavors, Koko offers an extensive menu featuring sushi, sashimi, and other delectable Japanese specialties. The intimate ambiance and skilled chefs ensure an unforgettable dining experience. When it's time to unwind, visit Ru-Co Bar, a sophisticated lounge that offers a range of handcrafted cocktails, premium spirits, and an extensive wine list. With its chic design and cozy atmosphere, Ru-Co Bar is the perfect place to relax and socialize. With its diverse dining options, Grand Hyatt Melbourne guarantees a gastronomic adventure that will delight even the most discerning food enthusiasts. Whether you're in the mood for a hearty breakfast, a refined Japanese dinner, or a relaxing evening drink, this hotel has it all.

Luxurious and Spacious Room Options at Grand Hyatt Melbourne

Discover a range of elegant accommodations at Grand Hyatt Melbourne, designed to cater to diverse preferences and needs. From the cozy 33-square-meter rooms with a single King Bed or two Twin Beds to the expansive 80-square-meter Grand Suite King, each room offers a perfect blend of comfort and style. For those seeking stunning views, options like the 1 King Bed with River View or River View and Club Access provide breathtaking vistas of Melbourne's scenic waterways. Business travelers and guests desiring extra space can opt for the Diplomatic Suite, a generous 141-square-meter haven, while the 43-square-meter King Bed with Spa Tub offers a unique retreat within the city. Additionally, suites with Club Access, such as the 1 King Bed and 2 Twin Beds variants, elevate the experience with exclusive privileges and seamless comfort.

Discover the Vibrant Melbourne CBD

Nestled in the heart of Melbourne, Australia, the Grand Hyatt Melbourne offers an unrivaled location in the bustling Central Business District (CBD). With its vibrant atmosphere and diverse range of attractions, the Melbourne CBD is a haven for both business and leisure travelers. Step outside the hotel's doors and immerse yourself in the lively streets of Melbourne CBD. Explore the iconic Bourke Street Mall, a vibrant pedestrian shopping precinct lined with an array of high-end fashion boutiques, department stores, and charming cafes. Indulge in a shopping spree or simply soak up the energetic ambiance of this bustling hub. For culture enthusiasts, a visit to the nearby Federation Square is a must. This architectural marvel is home to a variety of cultural institutions, including the Australian Centre for the Moving Image (ACMI) and the National Gallery of Victoria (NGV). Immerse yourself in art, film, and exhibitions, or simply relax in the square's open spaces, enjoying the city's vibrant atmosphere. Food lovers will be delighted by the culinary delights on offer in Melbourne CBD. From trendy laneway cafes to fine dining establishments, the area is a food lover's paradise. Sample the city's renowned coffee culture, savor international cuisines, or indulge in local delicacies at the bustling Queen Victoria Market, a food lover's haven. After a day of exploration, retreat to the luxurious Grand Hyatt Melbourne, where you can unwind in the comfort of elegant rooms and enjoy world-class amenities. With its prime location in the heart of Melbourne CBD, the hotel offers the perfect base for immersing yourself in the city's vibrant culture and attractions.

Convenient Airport Transfers to Grand Hyatt Melbourne

Located in the heart of Melbourne CBD, Grand Hyatt Melbourne is a luxurious five-star hotel that offers a perfect blend of elegance and convenience for travelers. When it comes to reaching this exquisite destination from the nearest airports, you have multiple options to choose from. If you are arriving at Melbourne Airport (also known as Tullamarine Airport), the most convenient and time-efficient way to reach Grand Hyatt Melbourne is by taking a taxi or rideshare service. The journey usually takes around 30 minutes, depending on traffic conditions. Alternatively, you can also opt for the SkyBus, a dedicated airport shuttle service that operates 24/7 and offers a direct connection to the city center. From the Southern Cross Station, which is the final stop of the SkyBus, it's just a short tram ride or a pleasant walk to the hotel. For those arriving at Avalon Airport, located about 55 kilometers southwest of Melbourne CBD, the most convenient option is to book a private transfer or take a taxi. The journey usually takes around 45 minutes to an hour, depending on traffic. Another option is to use the Sunbus, a public bus service that operates between Avalon Airport and Southern Cross Station. From there, you can easily reach Grand Hyatt Melbourne by tram or on foot. No matter which airport you arrive at, Grand Hyatt Melbourne is just a short distance away, ensuring a hassle-free journey to your luxurious accommodation. With its prime location, world-class amenities, and exceptional service, Grand Hyatt Melbourne is the perfect choice for discerning travelers seeking a memorable stay in the vibrant city of Melbourne.

Discover the Vibrant Surroundings of Grand Hyatt Melbourne

Located in the heart of Melbourne, Grand Hyatt Melbourne offers easy access to some of the city's most iconic landmarks and attractions. Just a short stroll away, you'll find yourself at the bustling Queen Victoria Market, a vibrant hub where you can explore a wide range of fresh produce, gourmet treats, and unique souvenirs. For breathtaking views of the city, head to the nearby Eureka Skydeck, where you can take in panoramic vistas from the 88th floor. Art enthusiasts will be delighted by the proximity of the National Gallery of Victoria, home to an extensive collection of Australian and international artworks. If you're traveling with family, make sure to visit the SEA LIFE Melbourne Aquarium, located within walking distance from the hotel. Here, you can immerse yourself in the wonders of the underwater world and get up close with fascinating marine creatures. History buffs will also be intrigued by the nearby Old Melbourne Gaol, a former prison that offers a chilling insight into Melbourne's dark past. For those seeking knowledge and cultural experiences, the State Library Victoria is just a stone's throw away. With its impressive architecture and vast collection of books, it is a must-visit for book lovers and history enthusiasts alike. Located at the heart of the city, Grand Hyatt Melbourne also offers easy access to Federation Square, a vibrant public space that hosts a variety of events and exhibitions throughout the year. Additionally, the hotel is within walking distance of Southbank, a lively waterfront precinct known for its restaurants, bars, and entertainment options. For those feeling lucky, Crown Casino is just a short distance away, offering a world-class gaming experience and a range of entertainment options. And if you're looking for a taste of Melbourne's street art scene, make sure to explore the colorful Hosier Lane, known for its vibrant murals and graffiti art. With its prime location and proximity to these iconic landmarks and attractions, Grand Hyatt Melbourne is the perfect base for exploring all that Melbourne has to offer.

Convenient Public Transport Stations near Grand Hyatt Melbourne

Located in the heart of Melbourne, Grand Hyatt Melbourne offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away, guests will find Flagstaff Railway Station, Parliament Railway Station, and Southern Cross Railway Station, providing seamless connections to various parts of Melbourne and beyond. For those who prefer to explore the city on trams, the nearby Russell St - Stop 7 offers a convenient stop to catch the City Circle Tram and Yarra Trams, allowing guests to effortlessly navigate through Melbourne's iconic attractions and vibrant neighborhoods. Additionally, Flinders Street Railway Station, one of Melbourne's major transportation hubs, is also within easy reach from the hotel, offering further connectivity to different parts of the city and beyond. With such a strategic location and proximity to multiple public transport options, Grand Hyatt Melbourne provides guests with the perfect base to explore all that Melbourne has to offer, ensuring a seamless and convenient travel experience.

Diverse Culinary Delights Just Steps Away

When it comes to dining options, Grand Hyatt Melbourne's location is a food lover's dream. Just steps away from the hotel, you'll find an array of restaurants that cater to every palate. Craving authentic Vietnamese cuisine? Look no further than Pho A Gogo, where you can savor the rich flavors of traditional pho. If you're in the mood for a hotpot feast, David's Hotpot is the place to be. For a taste of international flavors, head to Universal Restaurant, where you can indulge in a variety of dishes from around the world. Supernormal offers a contemporary Asian dining experience, while ChangGo Korean BBQ lets you grill your own delicious meats. Spice enthusiasts will love Dodee Paidang, known for its fiery Thai dishes. If you're in the mood for some Argentinean flavors, San Telmo is the perfect choice. For a taste of Italy, Tipo 00 and Osteria Ilaria serve up mouthwatering pasta dishes. Finally, if you're looking to enjoy a drink with a view, make your way to Arbory Bar & Eatery, a popular riverside spot. With such a diverse range of culinary delights right at your doorstep, you'll never run out of options during your stay at Grand Hyatt Melbourne.

Shop 'til you drop in Melbourne

Located in the heart of Melbourne, Grand Hyatt Melbourne is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Anna Thomas Shop, a boutique known for its stylish and sophisticated clothing. For music lovers, Basement Discs is a must-visit, offering an extensive collection of CDs and vinyl records. Melbournestyle is another gem, showcasing unique Australian-made gifts and homewares. Bookworms will delight in browsing through the shelves of Hill of Content Shop and Collected Works Bookshop, while vintage enthusiasts will be drawn to OTC retro clothing and collectables. Indulge your sweet tooth at Haigh's Chocolates Collins Street, where you can sample delicious handmade chocolates. For those looking for quirky and eclectic items, Chiodo Shop and Quick Brown Fox are the places to go. And if you're in search of contemporary Australian design, don't miss out on Bison Shop. With such a diverse range of shopping options right at your doorstep, Grand Hyatt Melbourne is the perfect base for a shopping spree in Melbourne.

Luxury at an Affordable Price: Grand Hyatt Melbourne

Indulge in the lap of luxury without breaking the bank at Grand Hyatt Melbourne. With an average room price of just $237, this prestigious hotel offers an unbeatable combination of opulence and affordability. Compared to the average price of a hotel room in Melbourne, which stands at $137, Grand Hyatt Melbourne provides exceptional value for money. Step into a world of elegance as you enter the spacious and meticulously designed rooms at Grand Hyatt Melbourne. Each room is tastefully decorated with modern furnishings and boasts stunning city views, ensuring a truly memorable stay. From plush bedding to state-of-the-art amenities, every detail has been carefully curated to provide the utmost comfort and convenience. Beyond the luxurious rooms, Grand Hyatt Melbourne offers an array of world-class facilities. Take a dip in the sparkling rooftop pool, unwind with a rejuvenating spa treatment, or savor delectable cuisines at the hotel's renowned restaurants. With such exceptional amenities and services, it's hard to believe that this prestigious hotel comes at such an affordable price. Whether you're visiting Melbourne for business or leisure, Grand Hyatt Melbourne is the perfect choice. Experience the epitome of luxury without breaking the bank and create unforgettable memories in the vibrant heart of Melbourne. Book your stay at Grand Hyatt Melbourne today and discover a world of affordable luxury.

Excellent Service and Great Location

Grand Hyatt Melbourne has received rave reviews from its guests, with many praising the excellent service provided by the staff. Guests have consistently mentioned the friendly and professional nature of the hotel's staff, who go above and beyond to ensure a pleasant stay. From check-in to check-out, guests have felt well taken care of and appreciated the accommodating nature of the staff. Moreover, the hotel's prime location in Melbourne has been a highlight for many guests, offering convenience and easy access to the city's attractions and amenities.

Luxury and Comfort at Grand Hyatt Melbourne

Grand Hyatt Melbourne is a luxurious hotel that consistently receives positive customer ratings. With an overall rating of 8.8, guests are impressed by the exceptional service and world-class facilities offered by this hotel. The staff at Grand Hyatt Melbourne are highly praised for their performance, with a rating of 8.8. From the moment you step into the hotel, you will be greeted with warm hospitality and a genuine desire to make your stay unforgettable. One of the standout features of Grand Hyatt Melbourne is its prime location, which has earned a remarkable rating of 9.4. Situated in the heart of Melbourne, this hotel allows guests to easily explore the city's vibrant attractions, shopping districts, and entertainment venues. Whether you are in town for business or leisure, the convenience of staying at Grand Hyatt Melbourne cannot be overstated. The hotel's commitment to cleanliness is evident in its impressive rating of 9.1. Guests appreciate the meticulous attention to detail and the immaculate condition of the rooms and public areas. The comfort of the guests is also a top priority, with a rating of 8.9. The rooms at Grand Hyatt Melbourne are elegantly designed and equipped with modern amenities to ensure a relaxing and enjoyable stay. Overall, Grand Hyatt Melbourne offers a luxurious and comfortable experience for its guests. From the attentive staff to the impeccable cleanliness, this hotel exceeds expectations in every aspect. Whether you are traveling for business or leisure, Grand Hyatt Melbourne is the perfect choice for a memorable stay in Melbourne.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese
Accessibility
  • Elevator
  • Parking spaces for cars self-parking facility
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body wrap
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Tennis court
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Valet parking

Food and dining

Restaurants on site
Collins Kitchen
  • Cuisine: Australian
  • Menu: Buffet, A-la-carte

Location

123 Collins Street , Melbourne CBD, Melbourne, Australia, 3000

Exceptional9.5

Location

Airports
  • Essendon Airport (MEB)
    11.7 km 30 min drive
  • Melbourne Airport (MEL)
    19.8 km 33 min drive
Public transportation
  • City Circle Tram
    210 m
  • Russell St - Stop 7
    310 m
Hospital or clinic
  • Mulqueeny Pharmacy
    290 m
Shopping
  • Block Arcade
    400 m
Convenience store
  • 7 Eleven
    280 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Block Arcade
    400 m
  • Eureka Skydeck
    800 m
  • National Gallery of Victoria
    800 m
  • SEA LIFE Melbourne Aquarium
    1.2 km
  • Melbourne Museum
    1.4 km
  • Melbourne Cricket Ground (MCG)
    1.4 km
  • Queen Victoria Market
    1.4 km
  • Royal Botanic Gardens Victoria
    1.7 km
  • Shrine of Remembrance
    1.7 km
  • Melbourne Zoo
    3.8 km
Nearby landmarks
  • Flinders lane Gallery
    50 m
  • e.g.etal
    110 m
  • Hosier Lane
    110 m
  • St Michael's Church
    110 m
  • St Michaels Uniting Church
    110 m
  • Cherry Bar
    120 m
  • Christine Shop
    120 m
  • BHP Group Limited
    120 m
  • City Lights
    120 m
  • Until Never Gallery
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note the the valet parking service is available at 40 AUD per car per day.
  • Two bottles of water are provided in every guest room
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)54 AUD
The property
  • Year property opened1986
  • Number of floors33
  • Room voltage240
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee90 AUD

Reviews of Grand Hyatt Melbourne from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.0
  • 8.4
  • 10
  • 10
  • 6.4
  • 10
  • 10
  • 8.4
  • 10

Most recent

  • Location score 9.5 out of 10 and is a high score in Melbourne
    Location9.5
  • Cleanliness score 9 out of 10 and is a high score in Melbourne
    Cleanliness9.0
  • Service score 8.9 out of 10 and is a high score in Melbourne
    Service8.9
  • Facilities score 8.8 out of 10 and is a high score in Melbourne
    Facilities8.8
  • Room comfort and quality score 8.8 out of 10 and is a high score in Melbourne
    Room comfort and quality8.8
  • Value for money score 8.4 out of 10 and is a high score in Melbourne
    Value for money8.4
High score for Melbourne

Rating

9+ Exceptional (303)
8-9 Excellent (111)
7-8 Very Good (90)
6-7 Good (27)
<6 Below Expectation (37)

Review summary

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The hotel boasts excellent and friendly service, as well as a great location in the CBD, with many positive reviews. It's conveniently situated for shopping and dining, and close to various attractions. The high-quality breakfast has received much praise from guests. The clean and comfortable rooms further enhance the overall pleasant experience of staying at the hotel.

Few guests find the hotel slightly noisy in the morning.

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Showing 568 verified guest comments
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  1. 9.6
    Exceptional
    Gavin from Australia
    Couple
    1 King Bed With City View
    Stayed 2 nights in September 2025

    “Incredible experience, best location in melboirne”

    Yes the rooms are a little dated, but they are still beautiful and incredibly warm and comfortable. They would have been the pinnacle of luxury 15 years ago, so they are still beautiful. But the hotel and staff is incredible, the lobby and restaurants are full 5 star, gym and pool very dated. I have a feeling they’ll be holding off to do a full renovation of the property in the near future. Absolutely loved it, staff are incredible and this will always be our place to stay from now on!

    Reviewed September 06, 2025
  2. 9.2
    Exceptional
    Gavin from Australia
    Couple
    1 King Bed
    Stayed 2 nights in November 2025

    “Brilliant ”

    We love the Hyatt, it’s so beautiful and clean and luxurious. Dated, the room are a little, yes - but still beautiful and warm and welcoming. The pool and gym are quite outdated. But the service and friendliness of the staff is second to none - they truly make the experience beautiful. We’ve stayed at hotels all around the world and the smiles here are so sincere, every single staff member. Love it, will always be our go to.

    Reviewed November 30, 2025
  3. 8.0
    Excellent
    Shirley from Singapore
    Couple
    1 King Bed Deluxe
    Stayed 4 nights in July 2025

    “Unpleasant experience”

    The room offered a stunning view, and the cleanliness was generally acceptable. However, we were very disappointed with the soundproofing of the room. It was surprising and rather unexpected for a hotel of Grand Hyatt’s standard. We could clearly hear our next-door neighbours using the sink and shower, and the footsteps from the room above were consistently disruptive over the last three nights of our stay. Unfortunately, this significantly affected the quality of our rest and overall experience.

    Reviewed July 05, 2025
  4. 8.8
    Excellent
    Rahilah from Singapore
    Couple
    1 King Bed With River View
    Stayed 2 nights in June 2025

    “Exceptional Service That Made Us Extend Our Stay”

    We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service—especially from the restaurant team—encouraged us to extend our stay. One of the most impressive moments was during breakfast. After my husband inquired about the halal status of the pastries, the Assistant Director of the restaurant, Mr. Albert, personally approached us about 15 minutes later to explain in detail. He reassured us that eggs could be prepared using separate utensils and went the extra mile to have eggs and nuggets specially made for us, served right at our table. His kindness and attention to detail were truly commendable. This level of hospitality made us feel so welcomed and well taken care of. Grand Hyatt is lucky to have such a dedicated staff member—Mr. Albert definitely deserves to be recognised.

    Reviewed June 21, 2025
  5. 8.0
    Excellent
    Alexander from Australia
    Couple
    1 King Bed
    Stayed 4 nights in April 2025

    “Tired and noisy rooms”

    Stayed for 4 nights - great staff, location and gym. The positives stop there. The rooms are tired and this is a compliment. Bed, furniture, fridge , un acceptable for a 5* property. See photos. Mattress sagging in the middle, chair so old/warn it is not comfortable to sit on it, fridge older than I and barely keeps the items within cold. The worst however is the room noise - you can hear footsteps and plumbing from the room above and plumbing from the room next door. It is so loud that it woke us up several times every night throughout the stay. I have stayed in many properties in the last decade and have never heard anything like it. Took an audio clip from 1am in the morning but cannot attach. This is the worst 5* property in Melbourne, I won't name the better options but I do not believe you could do worse.

    Reviewed April 26, 2025
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