Garden, Grand Hotel in Nuwara Eliya
Grand Hotel
Restaurant, Grand Hotel in Nuwara Eliya
Interior view, Grand Hotel in Nuwara Eliya
Swimming pool, Grand Hotel in Nuwara Eliya
Interior view, Grand Hotel in Nuwara Eliya
Interior view, Grand Hotel in Nuwara Eliya

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1,015 reviews

1,015 reviews

Location 9.1
Facilities 8.5
Cleanliness 8.4
Service 8.4
Room comfort and quality 7.7
Value for money 7.5
See map


Location rating score

Exceptional location
Popular landmarks
Victoria Park
410 m
Holy Trinity Church
870 m
Race course
1.2 km
Lake Gregory
2.0 km
Pedro Tea Factory
3.6 km
Closest landmarks
Post Office Nuwaraeliya
360 m
Nuwara Eliya Post Office
400 m
Victoria Park
410 m
Nuwara Eliya Main Bus Station
480 m
Mackwoods Museum
500 m

Grand Hotel

Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nuwara Eliya City Center part of Nuwara Eliya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Race course. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


Hygiene Plus

480 meters to public transportation

Front desk [24-hour]

Airport transfer

Great Breakfast


Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Nuwara Eliya every 19 minutes on
Value for money7.5
Distance to city center00.80 Km
Location rating9.1
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport85.0 km

Rooms available at Grand Hotel

Very good
Room comfort & quality


Deluxe Room
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Junior Suite
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 queen bed
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Accessible Deluxe Double Room with Hill View
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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Presidential Suite
  • Room size: 117 m²/1259 ft²
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Accessible Deluxe Twin Room with Hill View
  • Room size: 22 m²/237 ft²
  • 2 single beds
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Studio - Twin/King
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    Single room - Pool or Garden view
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      Deluxe - Double : Half Board
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        Double Junior Suite (full double bed) : Half Board
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          Twin room - Premium - Terrace
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            Top things to do in Nuwara Eliya

            Up to 10% off

            Popular things to do

            popular things to do

            Frequently asked questions

            Does Grand Hotel offer shuttle service for getting around?

            For your convenience when traveling around the city, Grand Hotel offers None right at your doorstep making it simple for you to get to places effortlessly.

            What type of non-water sports and outdoor activities are readily available at Grand Hotel?

            Grand Hotel includes non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

            Does Grand Hotel offer dry cleaning services?

            Yes! Grand Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

            What procedures does Grand Hotel take in terms of hygiene, safety, and cleanliness?

            Grand Hotel fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, body thermometer, first aid kit, temperature check for guests and staff, and doctor/nurse on call for improved safety measures and hygiene protocols.

            What attractions are nearby Grand Hotel that are in walking distance?

            While remaining at Grand Hotel, kick start your trip by checking out the closest destinations that are within close proximity to the property which include Post Office Nuwaraeliya, Nuwara Eliya Post Office, and Victoria Park.

            At what time of the year is Grand Hotel most popular?

            Grand Hotel's most popular month where verified guests travelers have stayed the most is in December.

            In which languages can Grand Hotel's staff members communicate?

            Grand Hotel can converse up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

            What is the verified guest review consensus about Grand Hotel's pet services?

            83.0% of our past guest assessments have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Grand Hotel down in the review section.

            What is the average rating that verified Couples' have given to Grand Hotel?

            Verified couple travelers that have stayed at this property have given Grand Hotel an average rating of 8.3. You can look up on more specific customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

            What is the typical rating that verified Group travelers have given to Grand Hotel?

            Past group travelers that have stayed at this property have given Grand Hotel an average rating of 8.3. You can find more specific customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

            What famous natural sightseeing attractions are near to Grand Hotel?

            Grand Hotel is situated within Nuwara Eliya City Center, which makes it suitably close to natural scenery including Galway's Land National Park, Single Tree Hill, and Lake Gregory.

            More about Grand Hotel

            More about Grand Hotel

            Experience the Grandeur of Grand Hotel in Nuwara Eliya

            Welcome to the historic Grand Hotel, a 4.5-star luxury retreat nestled amidst the breathtaking landscapes of Nuwara Eliya, Sri Lanka. With its rich heritage dating back to 1891, this iconic hotel seamlessly blends old-world charm with modern comforts, offering guests an unforgettable experience. Step into the grand lobby of the hotel and be transported to a bygone era. The hotel's timeless elegance is evident in every detail, from the intricate woodwork to the ornate chandeliers. With its warm and welcoming atmosphere, the Grand Hotel is the perfect choice for both leisure and business travelers. Boasting a total of 150 well-appointed rooms, the Grand Hotel offers a variety of accommodation options to suit every guest's preference. Each room is tastefully decorated, combining classic elements with contemporary amenities. Whether you choose a cozy standard room or a luxurious suite, you can expect a comfortable and relaxing stay. Check-in time at the Grand Hotel begins at 03:00 PM, allowing you ample time to explore the charming surroundings before settling into your room. When it's time to bid farewell to this enchanting retreat, check-out is until 11:00 AM, ensuring a smooth departure. Families traveling with young children will be delighted to know that the Grand Hotel extends a warm welcome to little ones. Children between the ages of 2 to 5 can stay free of charge, making it an ideal choice for a memorable family vacation. Conveniently located just 0.80 km from the city center, the Grand Hotel offers easy access to the area's top attractions. Whether you're interested in exploring the lush tea plantations, embarking on a scenic hike, or immersing yourself in the local culture, the hotel's prime location makes it the perfect starting point for your adventures. Experience the grandeur of the Grand Hotel in Nuwara Eliya and create unforgettable memories in this picturesque destination. Book your stay today and indulge in the timeless elegance and warm hospitality that awaits you.

            Unwind and Indulge at Grand Hotel's Entertainment Facilities

            At Grand Hotel in Nuwara Eliya, Sri Lanka, you can expect a wide range of entertainment facilities to make your stay truly memorable. From the moment you step into this luxurious retreat, you will be greeted by a plethora of options to unwind and indulge. Start your evening by exploring the various shops within the hotel premises, where you can find unique souvenirs and gifts to take back home. Afterward, head to the bar and lounge area, where you can enjoy a refreshing cocktail or a fine glass of wine while soaking in the elegant ambiance. For those seeking relaxation and rejuvenation, the hotel offers a massage, sauna, and steam room facilities. Pamper yourself with a soothing massage or indulge in a sauna session to unwind after a day of exploring the beautiful surroundings. If you are in the mood for some self-reflection or simply want to lose yourself in a good book, the hotel's library provides a serene and tranquil setting. Immerse yourself in a literary adventure while enjoying the peaceful atmosphere. To further enhance your stay, the hotel also boasts a beautiful garden where you can take leisurely strolls or simply sit and admire the breathtaking views. The garden provides an ideal setting for a romantic evening or a peaceful retreat amidst nature. With its array of entertainment facilities, Grand Hotel in Nuwara Eliya ensures that every guest's desires are met. Whether you are looking to relax, indulge, or simply enjoy your surroundings, this hotel has something for everyone.

            Stay Active and Fit at Grand Hotel's Sports Facilities

            At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can enjoy a range of sports facilities that cater to their fitness and wellness needs. Dive into a refreshing workout session at the indoor pool, where you can swim laps or simply relax in the crystal-clear waters. Whether you're a beginner or an experienced swimmer, the indoor pool provides a serene and inviting environment for all. For those looking to maintain their fitness routine while traveling, the hotel offers a state-of-the-art fitness center. Equipped with modern exercise machines and equipment, this facility allows guests to engage in a variety of workouts, from cardio exercises to strength training. The fitness center is open 24 hours, ensuring that you can squeeze in a workout at any time that suits you. Best of all, the use of the fitness center is complimentary for all guests, allowing you to stay active without any additional charges. Whether you prefer a quick cardio session or a full-body workout, the free fitness center at Grand Hotel ensures that you can maintain your fitness goals while enjoying your stay in Nuwara Eliya. So pack your workout gear and get ready to stay fit and energized throughout your visit at Grand Hotel.

            Convenience Facilities at Grand Hotel

            Indulge in a truly convenient and hassle-free stay at Grand Hotel in Nuwara Eliya. With a wide range of convenience facilities, your every need will be taken care of. Start your day with ease by enjoying 24-hour room service, ensuring that you can satisfy your cravings at any time. Leave your laundry worries behind with the efficient laundry service available at the hotel, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, the hotel offers room service, providing you with the option to enjoy delicious meals in the comfort of your own room. Keep your valuables secure with the safety deposit boxes provided, allowing you to explore the city without any worries. The attentive concierge is always ready to assist you with any queries or requests, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily navigate your way around the hotel and stay connected with loved ones. For those who prefer to smoke, there is a designated smoking area available. Enjoy uninterrupted internet access with free Wi-Fi in all rooms, allowing you to stay connected and browse the web at your convenience. Leave your laundry worries behind with the dry cleaning services provided, ensuring that your clothes are always fresh and ready for any occasion. Experience a hassle-free check-in and check-out process with the express check-in/check-out service, allowing you to save time and make the most of your stay. Keep your luggage secure and organized with the luggage storage facilities available. Enjoy a clean and tidy room every day with the daily housekeeping service, ensuring that your space is always comfortable and inviting. For those chilly evenings, cozy up by the fireplace and unwind in the warm and inviting ambiance. With an array of convenience facilities, Grand Hotel promises a truly convenient and enjoyable stay in Nuwara Eliya, Sri Lanka.

            Convenient Transport Facilities at Grand Hotel

            At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the nearby airports. Whether you are arriving or departing, the hotel's dedicated staff will ensure a smooth and comfortable experience. For those looking to explore the beautiful surroundings, Grand Hotel provides tours to popular attractions in the area. From breathtaking waterfalls to lush tea plantations, guests can embark on exciting adventures with the help of the hotel's knowledgeable guides. In addition to these services, Grand Hotel offers valet parking and a car park onsite, making it convenient for guests who choose to drive. For those who prefer not to drive, the hotel provides a shuttle service to nearby destinations. Furthermore, car hire and taxi services are available for guests who wish to explore the city at their own pace. The hotel also offers a ticket service, allowing guests to conveniently purchase tickets for local attractions and events. With these transport facilities, Grand Hotel ensures that guests have everything they need for a memorable stay in Nuwara Eliya.

            Experience Luxury and Comfort at Grand Hotel's Room Facilities

            Indulge in the ultimate luxury and comfort at Grand Hotel in Nuwara Eliya, Sri Lanka, where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Wrap yourself in the soft bathrobes provided, adding a touch of elegance and relaxation to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper, keeping you informed and entertained throughout your stay. For your entertainment needs, each room is equipped with a television featuring a wide range of channels, ensuring you never miss your favorite shows. Quench your thirst with the well-stocked mini bar, offering a selection of beverages and snacks for your enjoyment. Step out onto your private balcony or terrace and soak in the stunning views of the surrounding natural beauty, creating the perfect setting for relaxation and tranquility. Experience a world of entertainment with the satellite/cable TV, providing you with a wide variety of channels to choose from. Keep your drinks and snacks cool and fresh with the refrigerator provided in every room. Finally, cozy up by the fireplace on chilly nights and enjoy the warmth and comfort it brings. At Grand Hotel, every room is designed to provide you with the utmost comfort and convenience, ensuring a truly unforgettable stay.

            Indulge in Culinary Delights at Grand Hotel's Dining Facilities

            At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can experience a delightful culinary journey with an array of dining facilities to choose from. Whether you're craving a quick bite or a lavish feast, this hotel has got you covered. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to satisfy every palate. For a more casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee along with a variety of light snacks and pastries. If you prefer a more formal setting, the hotel's restaurant offers a sophisticated ambiance and an extensive menu featuring both local and international cuisines. For those who prefer to dine in the comfort of their own room, 24-hour room service is available, ensuring that you can enjoy a delicious meal at any time of the day. Additionally, if you're in the mood for a barbecue, the hotel provides BBQ facilities where you can grill your favorite meats and vegetables to perfection. With daily housekeeping, you can rest assured that your dining experience at Grand Hotel will be nothing short of exceptional.

            Luxurious Rooms at Grand Hotel, Nuwara Eliya

            Experience the epitome of luxury and comfort at Grand Hotel in Nuwara Eliya. With a range of exquisitely designed rooms, your stay here will be nothing short of exceptional. Choose from our Deluxe rooms, featuring spacious accommodations spread across 37 square meters. These rooms offer a choice of 2 Single Beds or 1 Double Bed, ensuring a peaceful night's sleep. Decorated with elegant furnishings and tasteful decor, the Deluxe rooms at Grand Hotel provide a serene ambiance that will make you feel right at home. Book your stay at Grand Hotel on Agoda and enjoy the best prices and a hassle-free experience, ensuring your trip to Nuwara Eliya is truly unforgettable.

            Explore the Vibrant Nuwara Eliya City Center

            Nestled amidst the lush green hills of Sri Lanka, the Grand Hotel in Nuwara Eliya offers an idyllic retreat in the heart of the city center. Known as 'Little England,' Nuwara Eliya exudes a charming colonial atmosphere with its well-preserved British architecture and meticulously manicured gardens. Step out of the hotel and immerse yourself in the vibrant energy of the city center. Take a leisurely stroll along the streets lined with quaint shops, where you can find a variety of local handicrafts, teas, and spices. Indulge in the delightful aroma of freshly brewed Ceylon tea as you explore the tea factories and plantations that dot the area. For a taste of adventure, embark on a scenic hike through the nearby Horton Plains National Park, where you can witness breathtaking views of World's End, a sheer cliff that drops 4,000 feet. In the evenings, the city center comes alive with its bustling market, offering an array of local street food and traditional delicacies. Enjoy a warm cup of tea or a refreshing cocktail at one of the charming cafes or pubs, while soaking in the cool mountain breeze. Whether you're a nature enthusiast, a history buff, or simply seeking a peaceful getaway, Nuwara Eliya City Center has something for everyone, and the Grand Hotel is the perfect base to explore it all.

            Getting to Grand Hotel from Nearby Airports

            Nestled amidst the breathtaking landscapes of Nuwara Eliya, Sri Lanka, Grand Hotel offers a serene and luxurious retreat in the heart of the city center. To reach this enchanting destination from the nearest airports, you have a few options to choose from. Bandaranaike International Airport, located in Colombo, is the main gateway to Sri Lanka. From here, you can take a domestic flight to Diyawanna Oya Airport, which is the closest airport to Nuwara Eliya. Upon arrival at Diyawanna Oya Airport, you can hire a taxi or arrange for a private transfer to Grand Hotel, which is approximately a 2.5-hour scenic drive away. Alternatively, if you prefer a more adventurous journey, you can opt for a train ride from Colombo to Nanu Oya Railway Station, which is around 8 kilometers from Nuwara Eliya. The train journey is known for its stunning views of tea plantations and misty mountains, offering a truly unforgettable experience. From Nanu Oya Railway Station, you can easily find taxis or tuk-tuks to take you to Grand Hotel. For those seeking a quicker option, you can also book a private car or taxi directly from Bandaranaike International Airport to Grand Hotel. The journey takes approximately 4-5 hours, depending on traffic conditions and offers the convenience of door-to-door transportation. No matter which mode of transportation you choose, the journey to Grand Hotel from the nearby airports promises to be a delightful experience, allowing you to immerse yourself in the natural beauty and charm of Nuwara Eliya.

            Explore the Natural Beauty and Cultural Landmarks near Grand Hotel

            Nestled in the heart of Nuwara Eliya, Grand Hotel is surrounded by a plethora of natural wonders and cultural landmarks that will captivate your senses. Just a stone's throw away from the hotel, you'll find the iconic Race course, where you can witness thrilling horse races amidst breathtaking mountain views. For nature enthusiasts, a visit to World's End is a must. This stunning cliff edge offers panoramic views of the surrounding tea plantations and mist-covered valleys, creating a picture-perfect backdrop for your adventures. If you're looking for a tranquil escape, head to Lake Gregory, a serene reservoir where you can indulge in water sports or simply unwind by the shimmering waters. For a taste of Sri Lanka's rich tea heritage, a visit to Pedro Tea Factory is a must. Take a guided tour and learn about the tea-making process, from plucking the leaves to brewing the perfect cup. If you're in the mood for a leisurely stroll amidst lush greenery, Victoria Park is the perfect spot. This beautifully manicured park is adorned with vibrant flowers, towering trees, and charming pathways. Immerse yourself in the local culture by visiting Holy Trinity Church, a stunning colonial-era church known for its intricate architecture and peaceful ambiance. Another cultural gem nearby is St Francis Xavier's church, a charming place of worship that showcases the region's religious heritage. Nature lovers will also be delighted by Galway's Land National Park, a verdant sanctuary teeming with diverse flora and fauna. Embark on a guided tour and discover the park's hidden trails, cascading waterfalls, and abundant wildlife. Last but not least, don't miss the enchanting Lover's Leap Waterfall, a majestic cascade that plunges into a scenic valley. Marvel at its beauty and let the sound of rushing water soothe your soul. With such an array of natural wonders and cultural landmarks surrounding Grand Hotel, you'll be spoilt for choice when it comes to exploring the beauty of Nuwara Eliya.

            Conveniently located near Nuwara Eliya Main Bus Station

            Situated in the heart of Nuwara Eliya, the Grand Hotel offers a prime location for exploring the beautiful city and its surroundings. Just a short walk away from the hotel, you'll find the Nuwara Eliya Main Bus Station, the main hub for public transportation in the area. With its strategic location, guests at the Grand Hotel can easily access a variety of transport options to explore the city and beyond. The Nuwara Eliya Main Bus Station provides a convenient and affordable way to travel around the city. From here, you can hop on a local bus and visit popular attractions such as the stunning Horton Plains National Park, where you can witness breathtaking views of the World's End. If you're looking to immerse yourself in the local culture, the bus station also offers easy access to the bustling markets and tea plantations in the surrounding areas. Whether you're a solo traveler or a family on vacation, the Grand Hotel's proximity to the Nuwara Eliya Main Bus Station ensures that you can easily explore the city and its surroundings at your own pace. With its comfortable accommodations and excellent service, the hotel is the perfect base for discovering the beauty and charm of Nuwara Eliya.

            A Gastronomic Delight: Indulge in the Finest Cuisine

            When it comes to dining options near Grand Hotel, you'll be spoilt for choice. Just a short stroll away, you'll find the Hill Club Restaurant, a charming establishment that offers a delightful blend of local and international flavors. For a unique dining experience, head to the Heritance Tea Factory - Restaurant, where you can savor delectable dishes while enjoying panoramic views of the surrounding tea plantations. Barnes Hall, located nearby, is a cozy restaurant known for its warm ambiance and mouthwatering Sri Lankan specialties. At Araliya Green Hills Restaurant, you can relish a wide range of dishes made from the freshest local ingredients. If you're in the mood for a fusion of flavors, Restaurant Two is the place to be, offering a diverse menu that caters to all tastes. Magnolia (All Day Dining) is perfect for those seeking a relaxed atmosphere and a variety of international cuisines. Seafood lovers will be delighted by the King Prawn Restaurant, where you can feast on succulent prawns prepared in a multitude of ways. Palladium Restaurant is a great choice for those looking for a fine dining experience, with its elegant setting and gourmet menu. And for a taste of Sri Lanka's famous tea, make sure to visit Zesta Tea Cup, where you can sample a range of aromatic teas and learn about the country's rich tea culture.

            Shop 'til you drop at Grand Hotel's surrounding shopping landmarks

            Located in the heart of Nuwara Eliya, Grand Hotel is surrounded by a variety of shopping landmarks that cater to all your retail needs. Just a short walk away, you'll find Cargills Super Market, where you can stock up on groceries and household essentials. For a wider range of products, head to Keels Super Market, which offers an extensive selection of local and international brands. If you're looking for unique and handmade items, make sure to visit Bale Bazzar, a bustling market filled with local crafts and souvenirs. And for the fashion-conscious, Jessica Factory Outlet is a must-visit, offering stylish clothing and accessories at discounted prices. With these shopping landmarks right at your doorstep, Grand Hotel is the perfect base for a memorable shopping experience in Nuwara Eliya.

            Experience Luxury at an Affordable Price at Grand Hotel in Nuwara Eliya

            Nestled amidst the breathtaking landscapes of Nuwara Eliya, the Grand Hotel offers an unparalleled experience of luxury and comfort at an affordable price. With an average room rate of just $263, this historic hotel provides exceptional value for money, ensuring that every guest can indulge in a lavish stay without breaking the bank. Compared to the average price of a hotel room in Nuwara Eliya, which stands at $143, the Grand Hotel offers a truly exclusive experience at a surprisingly competitive rate. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, this charming property provides top-notch amenities, impeccable service, and elegant accommodations, all at a fraction of the cost you would expect from a luxury hotel. So why settle for less when you can treat yourself to the grandeur and opulence of the Grand Hotel without stretching your budget? Book your stay today and experience the best of Nuwara Eliya without compromising on quality or price.

            Amazing Hospitality and Beautiful Gardens

            Grand Hotel in Nuwara Eliya, Sri Lanka offers an exceptional experience with its amazing hospitality and beautiful gardens. The staff at the hotel is known for being friendly and helpful, ensuring that guests feel welcomed and well taken care of throughout their stay. The spacious and clean rooms provide a comfortable and relaxing atmosphere, allowing guests to unwind after a day of exploring the city. One of the highlights of staying at Grand Hotel is the delicious breakfast buffet with a variety of local spread. Guests rave about the mouthwatering options available and appreciate the effort put into providing a satisfying meal to start the day. Additionally, the hotel's high tea is a must-try, allowing guests to indulge in a delightful afternoon treat. The hotel's location is also highly praised by guests. Situated in an excellent location, it offers easy access to nearby attractions and provides a convenient base for exploring the beautiful surroundings of Nuwara Eliya. The well-maintained gardens add to the overall charm of the hotel, creating a serene and picturesque ambiance for guests to enjoy. If you're looking for a hotel that offers amazing hospitality, beautiful gardens, and a memorable experience, Grand Hotel in Nuwara Eliya is the perfect choice. The friendly staff, delicious breakfast buffet, and stunning surroundings will ensure that your stay is nothing short of exceptional. Book your stay now and immerse yourself in the amazing hospitality that Grand Hotel has to offer.

            A Grand Experience at Grand Hotel in Nuwara Eliya

            Discover the epitome of luxury and elegance at Grand Hotel in Nuwara Eliya, Sri Lanka. With an impressive overall rating of 8.3, this hotel has garnered rave reviews from satisfied guests who have experienced its exceptional service and world-class amenities. One of the standout features of Grand Hotel is its impeccable staff performance, which has been rated at an impressive 8.4. From the moment you step foot into the hotel, you'll be greeted by a warm and friendly team who are dedicated to ensuring your stay is nothing short of perfect. Their attention to detail and personalized service will make you feel like a VIP, leaving you with unforgettable memories. In addition to the outstanding staff, the hotel's facilities have also received high praise, with a rating of 8.4. Whether you're looking to relax and unwind or stay active during your stay, Grand Hotel has you covered. Take a dip in the inviting swimming pool, indulge in a rejuvenating spa treatment, or explore the beautiful surroundings with a guided tour. The hotel's facilities cater to every need, ensuring a memorable and enjoyable stay for all guests. Moreover, Grand Hotel's location has been rated an impressive 9.0. Situated in the picturesque town of Nuwara Eliya, surrounded by lush greenery and breathtaking landscapes, this hotel offers a tranquil retreat away from the hustle and bustle of everyday life. Guests can take advantage of the hotel's prime location to explore the nearby tea plantations, visit the stunning waterfalls, or simply immerse themselves in the natural beauty of the area. Experience the grandeur and charm of Grand Hotel in Nuwara Eliya, where exceptional service, top-notch facilities, and a breathtaking location come together to create an unforgettable stay. Book your stay today and embark on a journey of luxury and relaxation.

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            Amenities and facilities



            Most talked about facilities

            Food & Dining

            31 mentions


            18 mentions


            10 mentions


            8 mentions

            Languages spoken
            • English
            • Sinhala
            • Tamil
            • Bicycles
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Billiards
            • Fishing
            • Fitness center
            • Foot bath
            • Game room
            • Garden
            • Hiking
            • Horseback riding
            • Massage
            • On-site entertainment
            • Sauna
            • Spa
            • Spa/sauna
            • Steamroom
            • Swimming pool [indoor]
            • Ticket services
            • Tours
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Breakfast [buffet]
            • Breakfast [continental]
            • Coffee shop
            • Happy hour
            • Poolside bar
            • Restaurant [kosher]
            • Restaurants
            • Room service [24-hour]
            • Snack bar
            Services and conveniences
            • Chapel
            • Concierge
            • Contactless check-in/out
            • Currency exchange
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Fireplace
            • Food delivery
            • Gift/souvenir shop
            • Grooming service
            • Heating in public area
            • Ironing service
            • Laundry service
            • Library
            • Lockers
            • Luggage storage
            • Meeting/banquet facilities
            • Postal service
            • Safety deposit boxes
            • Shops
            • Shrine
            • Smoke-free property
            • Smoking area
            • Terrace
            • Xerox/fax in business center
            For the kids
            • Babysitting service
            • Family room
            • Kids club
            • Kids meal
            • Kids safety features
            • Playground
            Land sports
            • Golf course (within 3 km)
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            Getting around
            • Airport transfer
            • Bicycle parking
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking
            Sports equipment rental
            • Bicycle rental
            Available in all rooms
            • Accessible by elevator
            • Accessible by stairs
            • Adapter
            • Alarm clock
            • Baby cot (upon request)
            • Balcony/terrace
            • Bathrobes
            • Bathtub
            • Blackout curtains
            • Board games
            • Board games/puzzles
            • Carpeting
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Complimentary tea
            • Daily housekeeping
            • Desk
            • Dressing room
            • DVD/CD player
            • Electric kettle
            • Extra long bed
            • Fan
            • Fire extinguisher
            • Fireplace
            • Fold-up bed
            • Free bottled water
            • Free instant coffee
            • Fruits/snacks
            • Ground floor available
            • Hair dryer
            • Heating
            • High chair
            • In-room safe box
            • Interconnecting room(s) available
            • Internet access – wireless
            • Ironing facilities
            • Linens
            • Locker
            • Mini bar
            • Mirror
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Seating area
            • Separate shower/bathtub
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Sofa
            • Telephone
            • Tile/marble flooring
            • Toiletries
            • Towels
            • Trash cans
            • Trouser press
            • Umbrella
            • Wake-up service
            • Wi-Fi [charges apply]
            • Wi-Fi [free]
            • Wooden/parqueted flooring

            Food and dining

            Breakfast options
            • Asian
            • Halal
            • Vegetarian
            • Full English/Irish
            • Gluten-free
            • Buffet
            Restaurants on site
            BARNES HALL
            • Menu: A-la-carte
            • Cuisine: American
            • Menu: Buffet


            Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200


            • Mattala Rajapaksa International Airport (HRI)
              85.0 km
            • Weerawila Airport (WRZ)
              94.8 km
            Public transportation
            • Nuwara Eliya Main Bus Station
              480 m
            • Nanu Oya Train Station
              3.8 km
            Hospital or clinic
            • Ideal Hospital
              580 m
            Cash withdrawal
            • ATM
              600 m

            What's nearby

            Popular landmarks
            • Victoria Park
              410 m
            • Holy Trinity Church
              870 m
            • Race course
              1.2 km
            • Lake Gregory
              2.0 km
            • Pedro Tea Factory
              3.6 km
            • World's End
              4.3 km
            • Seetha Amman Temple
              6.4 km
            • Mackwoods Labookellie Tea Centre
              8.0 km
            • St Clair's Falls
              13.0 km
            • Devon Waterfalls
              15.0 km
            Nearby landmarks
            • Post Office Nuwaraeliya
              360 m
            • Nuwara Eliya Post Office
              400 m
            • Victoria Park
              410 m
            • Nuwara Eliya Main Bus Station
              480 m
            • Mackwoods Museum
              500 m
            • Bale Bazzar
              530 m
            • Sunhill Hotel Club
              560 m
            • Sampath Bank
              570 m
            • Seylan Bank
              570 m
            • Ideal Hospital
              580 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            • Check-in from15:00
            • Check-out until11:00
            Getting around
            • Distance from city center00.80 Km
            The property
            • Non-smoking rooms/floorsno
            • Number of floors2
            • Number of restaurants3
            • Number of rooms 150
            • Room voltage240
            • Year property opened1891

            Reviews of Grand Hotel from real guests

            Room comfort and quality7.7
            Value for money7.5
            High score for Nuwara Eliya
            9+ Exceptional (200)
            8-9 Excellent (102)
            7-8 Very Good (95)
            6-7 Good (39)
            <6 Below Expectation (74)
            Guest Type

            Show reviews that mention 

            Showing 510 verified guest comments
            Melanie from Australia
            Family with teens
            Deluxe Room
            Stayed 2 nights in June 2022

            Likely once in a lifetime experience ”

            Places like The Grand Hotel are vanishing so it’s well worth capturing the experience now. The staff are lovely and helpful, nothing is too much trouble. The room was a little small but well appointed and clean and comfortable. The breakfast is outstanding whether a la carte or buffet. The egg hoppers, sambols and curries are authentic but they will make you an omelette or poached eggs etc. We had a good cappuccino too. They have an espresso machine. The cocktail bar is grand and beautiful and we gathered there for cocktails before dinner. Room service was good value and efficient. Can recommend the chocolate chip cake too! The terrace at the front overlooks the gardens where you can enjoy a drink or coffee and watch the world go by. A very relaxing place. The pool is indoor and looks like a Roman pool. The hotel is well located and you can walk into town by a short walk or to and from in a tuk tuk. The problems in Sri Lanka at present do not seem evident at this hotel. I have nothing negative to say. Only good things and I hope to return one day.

            Reviewed June 04, 2022
            Mirani from Sri Lanka
            Deluxe Room
            Stayed 2 nights in December 2022

            A must stay if in Nuwaraeliya!”

            A personal touch and super friendly staff made our stay memorable. A beautiful colonial style hotel portraying the old-world charm. Hygienic, cozy comfortable rooms with well-manicured gardens and the overall feel was wonderful. The buffet breakfast and the signature cocktails well worth a taste! The Thai restaurant was exceptional. Thank you, Suresh (GM) and your exceptional team, and a very special mention to Leslie for his valuable knowledge and friendly personality! Not forgetting the humorous and attentive steward kamalraj The Grand hotel lived to its name. The joyful spirit of the season was very prominent. The highlight of our 3-day stay was the New Year’s Eve gala dinner dance. Attention to detail was at its best. The grand gourmet spread of food was incredible. Beautifully crafted desserts, delectable foods to suit all palates was in abundance. A definite visit back to the hotel on our next vacation to Sri Lanka is something to look forward to. The wonderful promotions/advertising on Facebook are great, a wonderful tool to work with when contemplating a stay there.

            Reviewed January 16, 2023

            Thank you very much for your positive review on Agoda regarding your experience at The Grand Hotel Nuwara Eliya. We are glad to hear that our staff and services met your needs and expectations. The Grand Hotel looks forward to welcoming you back in the not too distant future.

            Responded January 30, 2024
            Grand Hotel
            Dilendra from United States
            Family with young children
            Stayed 2 nights in June 2022

            Attentive care by staff”

            Great hotel with ambience and good service. Historic hotel with absolutely stunning decor. Arranged a private function which was executed well. Rooms are a bit too small for travelers from the US. But this may be because this is a landmark hotel built in the 1900. Only down side was an arrogant executive Chef who did not understand the basics of customer care. He is a shame to the entire establishment. As the rest of the staff did well I will still give a five star rating for the overall experience.

            Reviewed June 29, 2022
            Luke from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 1 night in April 2023


            A superb hotel and overall experience! Wish we had more than one night to experience the restaurants and local amenities! Swimming pool is indoor and relatively small. The gardens and atmosphere in the hotel are fantastic. Situated next door to the hotel is Nuwara Eliya Golf Club - if I’d known it was this close I would have brought my own clubs and stayed another couple of nights. Will definitely visit again!

            Reviewed April 21, 2023
            Ivan from Singapore
            Stayed 2 nights in April 2022

            Classy big hotel with gorgeous gardens”

            Pros Old world hotel with an amazing atmosphere. Interiors have rich history while being modern and updated. Great location in town. Excellent experience at afternoon tea. They knew exactly what to do to arrange a half-day trip to Horton Plains Natl Park. Cons Dining is standard but not amazing. Surprising lack of good juices at breakfast. Indoor heated pool (ask ahead for the pool policy - wasnt clear to us). Billiards room had a small fee for a game. We tried to find the log fire but couldn't.

            Reviewed April 17, 2022
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