2024
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Awarded as a top choice of Agoda travelers in 2024.

Grand Hotel

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200

Highlights

Front desk [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

Lovely historic hotel, great food , breakfast was amazing .
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

480 meters to public transportation

480 meters to public transportation - Nuwara Eliya Main Bus Station is within 480 meters

420 meters to Victoria Park

420 meters to Victoria Park

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Nestled in the heart of Nuwara Eliya City Center, Grand Hotel offers an enchanting getaway for two travelers seeking a blend of colonial charm and modern comforts. Delight in the luxurious indoor pool, revitalizing steam room, and sophisticated bar. Guided tours reveal the area's beauty, while a Thai restaurant and exclusive tea experiences excite the palate. Rooms promise relaxation with complimentary Wi-Fi, balconies or terraces, and views of lush gardens or majestic mountains. Steps from Victoria Park, and a short drive to Lake Gregory, it's perfectly positioned for scenic strolls and exhilarating activities. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.2
Cleanliness 8.7
Service 8.7
Facilities 8.6

Based on 1,213 verified reviews

Location

9.2

Cleanliness

8.7

Service

8.7

Facilities

8.6

Value for money

7.8

Room comfort and qua...

7.4

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Nearest transportation options

Nuwara Eliya Main Bus Station is within 0.48 km

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Victoria Park
410 m
Holy Trinity Church
870 m
Race course
1.2 km
Lake Gregory
2.0 km
Pedro Tea Factory
3.6 km
Closest landmarks
Post Office Nuwaraeliya
360 m
Nuwara Eliya Post Office
400 m
Victoria Park
410 m
Nuwara Eliya Main Bus Station
480 m
Mackwoods Museum
500 m

Good to know

Value for money7.8
Distance to city center00.80 Km
Location rating9.2
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport85.0 km

Rooms available at Grand Hotel

Gregory's Suite
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  • Room size: 109 m²/1173 ft²
  • Garden view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Deluxe Room
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  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Junior Suite
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  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Presidental Suite
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  • Room size: 117 m²/1259 ft²
  • 1 queen bed
  • 1 queen bed
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Deluxe Room
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  • Room size: 37 m²/398 ft²
  • Garden view
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Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
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Royal Suite
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  • Room size: 141 m²/1518 ft²
  • 2 bathrooms
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Queen Elizabeth Suite
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  • Room size: 77 m²/829 ft²
  • 1 queen bed
  • 1 queen bed
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Suit with Bathtub
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  • Room size: 77 m²/829 ft²
Enter dates to see prices
Deluxe Double Room, 1 Bedroom, Hill View
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  • Room size: 22 m²/237 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Grand Hotel offers shuttle service right at your doorstep making it simple for you to get to places effortlessly.

Grand Hotel includes non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

Yes! Grand Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Grand Hotel fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, doctor/nurse on call, free face masks, body thermometer, and temperature check for guests and staff for improved safety measures and hygiene protocols.

While remaining at Grand Hotel, kick start your trip by checking out the closest destinations that are within close proximity to the property which include Post Office Nuwaraeliya, Nuwara Eliya Post Office, and Victoria Park.

Grand Hotel's most popular month where verified guests travelers have stayed the most is in August.

Grand Hotel can converse up to 3 languages which includes English for guests that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

80.0% of our past guest assessments have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Grand Hotel down in the review section.

Verified couple travelers that have stayed at this property have given Grand Hotel an average rating of 8.4. You can look up on more specific customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Grand Hotel an average rating of 8.4. You can find more specific customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Grand Hotel is situated within Nuwara Eliya City Center, which makes it suitably close to natural scenery including Galway's Land National Park, Single Tree Hill, and Lake Gregory.

More about Grand Hotel

More about Grand Hotel

Experience the Grandeur of Grand Hotel in Nuwara Eliya

Welcome to the historic Grand Hotel, a 4.5-star luxury retreat nestled amidst the breathtaking landscapes of Nuwara Eliya, Sri Lanka. With its rich heritage dating back to 1891, this iconic hotel seamlessly blends old-world charm with modern comforts, offering guests an unforgettable experience. Step into the grand lobby of the hotel and be transported to a bygone era. The hotel's timeless elegance is evident in every detail, from the intricate woodwork to the ornate chandeliers. With its warm and welcoming atmosphere, the Grand Hotel is the perfect choice for both leisure and business travelers. Boasting a total of 150 well-appointed rooms, the Grand Hotel offers a variety of accommodation options to suit every guest's preference. Each room is tastefully decorated, combining classic elements with contemporary amenities. Whether you choose a cozy standard room or a luxurious suite, you can expect a comfortable and relaxing stay. Check-in time at the Grand Hotel begins at 03:00 PM, allowing you ample time to explore the charming surroundings before settling into your room. When it's time to bid farewell to this enchanting retreat, check-out is until 11:00 AM, ensuring a smooth departure. Families traveling with young children will be delighted to know that the Grand Hotel extends a warm welcome to little ones. Children between the ages of 2 to 5 can stay free of charge, making it an ideal choice for a memorable family vacation. Conveniently located just 0.80 km from the city center, the Grand Hotel offers easy access to the area's top attractions. Whether you're interested in exploring the lush tea plantations, embarking on a scenic hike, or immersing yourself in the local culture, the hotel's prime location makes it the perfect starting point for your adventures. Experience the grandeur of the Grand Hotel in Nuwara Eliya and create unforgettable memories in this picturesque destination. Book your stay today and indulge in the timeless elegance and warm hospitality that awaits you.

Unwind and Indulge at Grand Hotel's Entertainment Facilities

At Grand Hotel in Nuwara Eliya, Sri Lanka, you can expect a wide range of entertainment facilities to make your stay truly memorable. From the moment you step into this luxurious retreat, you will be greeted by a plethora of options to unwind and indulge. Start your evening by exploring the various shops within the hotel premises, where you can find unique souvenirs and gifts to take back home. Afterward, head to the bar and lounge area, where you can enjoy a refreshing cocktail or a fine glass of wine while soaking in the elegant ambiance. For those seeking relaxation and rejuvenation, the hotel offers a massage, sauna, and steam room facilities. Pamper yourself with a soothing massage or indulge in a sauna session to unwind after a day of exploring the beautiful surroundings. If you are in the mood for some self-reflection or simply want to lose yourself in a good book, the hotel's library provides a serene and tranquil setting. Immerse yourself in a literary adventure while enjoying the peaceful atmosphere. To further enhance your stay, the hotel also boasts a beautiful garden where you can take leisurely strolls or simply sit and admire the breathtaking views. The garden provides an ideal setting for a romantic evening or a peaceful retreat amidst nature. With its array of entertainment facilities, Grand Hotel in Nuwara Eliya ensures that every guest's desires are met. Whether you are looking to relax, indulge, or simply enjoy your surroundings, this hotel has something for everyone.

Stay Active and Fit at Grand Hotel's Sports Facilities

At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can enjoy a range of sports facilities that cater to their fitness and wellness needs. Dive into a refreshing workout session at the indoor pool, where you can swim laps or simply relax in the crystal-clear waters. Whether you're a beginner or an experienced swimmer, the indoor pool provides a serene and inviting environment for all. For those looking to maintain their fitness routine while traveling, the hotel offers a state-of-the-art fitness center. Equipped with modern exercise machines and equipment, this facility allows guests to engage in a variety of workouts, from cardio exercises to strength training. The fitness center is open 24 hours, ensuring that you can squeeze in a workout at any time that suits you. Best of all, the use of the fitness center is complimentary for all guests, allowing you to stay active without any additional charges. Whether you prefer a quick cardio session or a full-body workout, the free fitness center at Grand Hotel ensures that you can maintain your fitness goals while enjoying your stay in Nuwara Eliya. So pack your workout gear and get ready to stay fit and energized throughout your visit at Grand Hotel.

Convenience Facilities at Grand Hotel

Indulge in a truly convenient and hassle-free stay at Grand Hotel in Nuwara Eliya. With a wide range of convenience facilities, your every need will be taken care of. Start your day with ease by enjoying 24-hour room service, ensuring that you can satisfy your cravings at any time. Leave your laundry worries behind with the efficient laundry service available at the hotel, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, the hotel offers room service, providing you with the option to enjoy delicious meals in the comfort of your own room. Keep your valuables secure with the safety deposit boxes provided, allowing you to explore the city without any worries. The attentive concierge is always ready to assist you with any queries or requests, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily navigate your way around the hotel and stay connected with loved ones. For those who prefer to smoke, there is a designated smoking area available. Enjoy uninterrupted internet access with free Wi-Fi in all rooms, allowing you to stay connected and browse the web at your convenience. Leave your laundry worries behind with the dry cleaning services provided, ensuring that your clothes are always fresh and ready for any occasion. Experience a hassle-free check-in and check-out process with the express check-in/check-out service, allowing you to save time and make the most of your stay. Keep your luggage secure and organized with the luggage storage facilities available. Enjoy a clean and tidy room every day with the daily housekeeping service, ensuring that your space is always comfortable and inviting. For those chilly evenings, cozy up by the fireplace and unwind in the warm and inviting ambiance. With an array of convenience facilities, Grand Hotel promises a truly convenient and enjoyable stay in Nuwara Eliya, Sri Lanka.

Convenient Transport Facilities at Grand Hotel

At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the nearby airports. Whether you are arriving or departing, the hotel's dedicated staff will ensure a smooth and comfortable experience. For those looking to explore the beautiful surroundings, Grand Hotel provides tours to popular attractions in the area. From breathtaking waterfalls to lush tea plantations, guests can embark on exciting adventures with the help of the hotel's knowledgeable guides. In addition to these services, Grand Hotel offers valet parking and a car park onsite, making it convenient for guests who choose to drive. For those who prefer not to drive, the hotel provides a shuttle service to nearby destinations. Furthermore, car hire and taxi services are available for guests who wish to explore the city at their own pace. The hotel also offers a ticket service, allowing guests to conveniently purchase tickets for local attractions and events. With these transport facilities, Grand Hotel ensures that guests have everything they need for a memorable stay in Nuwara Eliya.

Experience Luxury and Comfort at Grand Hotel's Room Facilities

Indulge in the ultimate luxury and comfort at Grand Hotel in Nuwara Eliya, Sri Lanka, where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Wrap yourself in the soft bathrobes provided, adding a touch of elegance and relaxation to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper, keeping you informed and entertained throughout your stay. For your entertainment needs, each room is equipped with a television featuring a wide range of channels, ensuring you never miss your favorite shows. Quench your thirst with the well-stocked mini bar, offering a selection of beverages and snacks for your enjoyment. Step out onto your private balcony or terrace and soak in the stunning views of the surrounding natural beauty, creating the perfect setting for relaxation and tranquility. Experience a world of entertainment with the satellite/cable TV, providing you with a wide variety of channels to choose from. Keep your drinks and snacks cool and fresh with the refrigerator provided in every room. Finally, cozy up by the fireplace on chilly nights and enjoy the warmth and comfort it brings. At Grand Hotel, every room is designed to provide you with the utmost comfort and convenience, ensuring a truly unforgettable stay.

Indulge in Culinary Delights at Grand Hotel's Dining Facilities

At Grand Hotel in Nuwara Eliya, Sri Lanka, guests can experience a delightful culinary journey with an array of dining facilities to choose from. Whether you're craving a quick bite or a lavish feast, this hotel has got you covered. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to satisfy every palate. For a more casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee along with a variety of light snacks and pastries. If you prefer a more formal setting, the hotel's restaurant offers a sophisticated ambiance and an extensive menu featuring both local and international cuisines. For those who prefer to dine in the comfort of their own room, 24-hour room service is available, ensuring that you can enjoy a delicious meal at any time of the day. Additionally, if you're in the mood for a barbecue, the hotel provides BBQ facilities where you can grill your favorite meats and vegetables to perfection. With daily housekeeping, you can rest assured that your dining experience at Grand Hotel will be nothing short of exceptional.

Luxurious Rooms at Grand Hotel, Nuwara Eliya

Experience the epitome of luxury and comfort at Grand Hotel in Nuwara Eliya. With a range of exquisitely designed rooms, your stay here will be nothing short of exceptional. Choose from our Deluxe rooms, featuring spacious accommodations spread across 37 square meters. These rooms offer a choice of 2 Single Beds or 1 Double Bed, ensuring a peaceful night's sleep. Decorated with elegant furnishings and tasteful decor, the Deluxe rooms at Grand Hotel provide a serene ambiance that will make you feel right at home. Book your stay at Grand Hotel on Agoda and enjoy the best prices and a hassle-free experience, ensuring your trip to Nuwara Eliya is truly unforgettable.

Explore the Vibrant Nuwara Eliya City Center

Nestled amidst the lush green hills of Sri Lanka, the Grand Hotel in Nuwara Eliya offers an idyllic retreat in the heart of the city center. Known as 'Little England,' Nuwara Eliya exudes a charming colonial atmosphere with its well-preserved British architecture and meticulously manicured gardens. Step out of the hotel and immerse yourself in the vibrant energy of the city center. Take a leisurely stroll along the streets lined with quaint shops, where you can find a variety of local handicrafts, teas, and spices. Indulge in the delightful aroma of freshly brewed Ceylon tea as you explore the tea factories and plantations that dot the area. For a taste of adventure, embark on a scenic hike through the nearby Horton Plains National Park, where you can witness breathtaking views of World's End, a sheer cliff that drops 4,000 feet. In the evenings, the city center comes alive with its bustling market, offering an array of local street food and traditional delicacies. Enjoy a warm cup of tea or a refreshing cocktail at one of the charming cafes or pubs, while soaking in the cool mountain breeze. Whether you're a nature enthusiast, a history buff, or simply seeking a peaceful getaway, Nuwara Eliya City Center has something for everyone, and the Grand Hotel is the perfect base to explore it all.

Getting to Grand Hotel from Nearby Airports

Nestled amidst the breathtaking landscapes of Nuwara Eliya, Sri Lanka, Grand Hotel offers a serene and luxurious retreat in the heart of the city center. To reach this enchanting destination from the nearest airports, you have a few options to choose from. Bandaranaike International Airport, located in Colombo, is the main gateway to Sri Lanka. From here, you can take a domestic flight to Diyawanna Oya Airport, which is the closest airport to Nuwara Eliya. Upon arrival at Diyawanna Oya Airport, you can hire a taxi or arrange for a private transfer to Grand Hotel, which is approximately a 2.5-hour scenic drive away. Alternatively, if you prefer a more adventurous journey, you can opt for a train ride from Colombo to Nanu Oya Railway Station, which is around 8 kilometers from Nuwara Eliya. The train journey is known for its stunning views of tea plantations and misty mountains, offering a truly unforgettable experience. From Nanu Oya Railway Station, you can easily find taxis or tuk-tuks to take you to Grand Hotel. For those seeking a quicker option, you can also book a private car or taxi directly from Bandaranaike International Airport to Grand Hotel. The journey takes approximately 4-5 hours, depending on traffic conditions and offers the convenience of door-to-door transportation. No matter which mode of transportation you choose, the journey to Grand Hotel from the nearby airports promises to be a delightful experience, allowing you to immerse yourself in the natural beauty and charm of Nuwara Eliya.

Explore the Natural Beauty and Cultural Landmarks near Grand Hotel

Nestled in the heart of Nuwara Eliya, Grand Hotel is surrounded by a plethora of natural wonders and cultural landmarks that will captivate your senses. Just a stone's throw away from the hotel, you'll find the iconic Race course, where you can witness thrilling horse races amidst breathtaking mountain views. For nature enthusiasts, a visit to World's End is a must. This stunning cliff edge offers panoramic views of the surrounding tea plantations and mist-covered valleys, creating a picture-perfect backdrop for your adventures. If you're looking for a tranquil escape, head to Lake Gregory, a serene reservoir where you can indulge in water sports or simply unwind by the shimmering waters. For a taste of Sri Lanka's rich tea heritage, a visit to Pedro Tea Factory is a must. Take a guided tour and learn about the tea-making process, from plucking the leaves to brewing the perfect cup. If you're in the mood for a leisurely stroll amidst lush greenery, Victoria Park is the perfect spot. This beautifully manicured park is adorned with vibrant flowers, towering trees, and charming pathways. Immerse yourself in the local culture by visiting Holy Trinity Church, a stunning colonial-era church known for its intricate architecture and peaceful ambiance. Another cultural gem nearby is St Francis Xavier's church, a charming place of worship that showcases the region's religious heritage. Nature lovers will also be delighted by Galway's Land National Park, a verdant sanctuary teeming with diverse flora and fauna. Embark on a guided tour and discover the park's hidden trails, cascading waterfalls, and abundant wildlife. Last but not least, don't miss the enchanting Lover's Leap Waterfall, a majestic cascade that plunges into a scenic valley. Marvel at its beauty and let the sound of rushing water soothe your soul. With such an array of natural wonders and cultural landmarks surrounding Grand Hotel, you'll be spoilt for choice when it comes to exploring the beauty of Nuwara Eliya.

Conveniently located near Nuwara Eliya Main Bus Station

Situated in the heart of Nuwara Eliya, the Grand Hotel offers a prime location for exploring the beautiful city and its surroundings. Just a short walk away from the hotel, you'll find the Nuwara Eliya Main Bus Station, the main hub for public transportation in the area. With its strategic location, guests at the Grand Hotel can easily access a variety of transport options to explore the city and beyond. The Nuwara Eliya Main Bus Station provides a convenient and affordable way to travel around the city. From here, you can hop on a local bus and visit popular attractions such as the stunning Horton Plains National Park, where you can witness breathtaking views of the World's End. If you're looking to immerse yourself in the local culture, the bus station also offers easy access to the bustling markets and tea plantations in the surrounding areas. Whether you're a solo traveler or a family on vacation, the Grand Hotel's proximity to the Nuwara Eliya Main Bus Station ensures that you can easily explore the city and its surroundings at your own pace. With its comfortable accommodations and excellent service, the hotel is the perfect base for discovering the beauty and charm of Nuwara Eliya.

A Gastronomic Delight: Indulge in the Finest Cuisine

When it comes to dining options near Grand Hotel, you'll be spoilt for choice. Just a short stroll away, you'll find the Hill Club Restaurant, a charming establishment that offers a delightful blend of local and international flavors. For a unique dining experience, head to the Heritance Tea Factory - Restaurant, where you can savor delectable dishes while enjoying panoramic views of the surrounding tea plantations. Barnes Hall, located nearby, is a cozy restaurant known for its warm ambiance and mouthwatering Sri Lankan specialties. At Araliya Green Hills Restaurant, you can relish a wide range of dishes made from the freshest local ingredients. If you're in the mood for a fusion of flavors, Restaurant Two is the place to be, offering a diverse menu that caters to all tastes. Magnolia (All Day Dining) is perfect for those seeking a relaxed atmosphere and a variety of international cuisines. Seafood lovers will be delighted by the King Prawn Restaurant, where you can feast on succulent prawns prepared in a multitude of ways. Palladium Restaurant is a great choice for those looking for a fine dining experience, with its elegant setting and gourmet menu. And for a taste of Sri Lanka's famous tea, make sure to visit Zesta Tea Cup, where you can sample a range of aromatic teas and learn about the country's rich tea culture.

Shop 'til you drop at Grand Hotel's surrounding shopping landmarks

Located in the heart of Nuwara Eliya, Grand Hotel is surrounded by a variety of shopping landmarks that cater to all your retail needs. Just a short walk away, you'll find Cargills Super Market, where you can stock up on groceries and household essentials. For a wider range of products, head to Keels Super Market, which offers an extensive selection of local and international brands. If you're looking for unique and handmade items, make sure to visit Bale Bazzar, a bustling market filled with local crafts and souvenirs. And for the fashion-conscious, Jessica Factory Outlet is a must-visit, offering stylish clothing and accessories at discounted prices. With these shopping landmarks right at your doorstep, Grand Hotel is the perfect base for a memorable shopping experience in Nuwara Eliya.

Experience Luxury at an Affordable Price at Grand Hotel in Nuwara Eliya

Nestled amidst the breathtaking landscapes of Nuwara Eliya, the Grand Hotel offers an unparalleled experience of luxury and comfort at an affordable price. With an average room rate of just $263, this historic hotel provides exceptional value for money, ensuring that every guest can indulge in a lavish stay without breaking the bank. Compared to the average price of a hotel room in Nuwara Eliya, which stands at $143, the Grand Hotel offers a truly exclusive experience at a surprisingly competitive rate. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, this charming property provides top-notch amenities, impeccable service, and elegant accommodations, all at a fraction of the cost you would expect from a luxury hotel. So why settle for less when you can treat yourself to the grandeur and opulence of the Grand Hotel without stretching your budget? Book your stay today and experience the best of Nuwara Eliya without compromising on quality or price.

Amazing Hospitality and Beautiful Gardens

Grand Hotel in Nuwara Eliya, Sri Lanka offers an exceptional experience with its amazing hospitality and beautiful gardens. The staff at the hotel is known for being friendly and helpful, ensuring that guests feel welcomed and well taken care of throughout their stay. The spacious and clean rooms provide a comfortable and relaxing atmosphere, allowing guests to unwind after a day of exploring the city. One of the highlights of staying at Grand Hotel is the delicious breakfast buffet with a variety of local spread. Guests rave about the mouthwatering options available and appreciate the effort put into providing a satisfying meal to start the day. Additionally, the hotel's high tea is a must-try, allowing guests to indulge in a delightful afternoon treat. The hotel's location is also highly praised by guests. Situated in an excellent location, it offers easy access to nearby attractions and provides a convenient base for exploring the beautiful surroundings of Nuwara Eliya. The well-maintained gardens add to the overall charm of the hotel, creating a serene and picturesque ambiance for guests to enjoy. If you're looking for a hotel that offers amazing hospitality, beautiful gardens, and a memorable experience, Grand Hotel in Nuwara Eliya is the perfect choice. The friendly staff, delicious breakfast buffet, and stunning surroundings will ensure that your stay is nothing short of exceptional. Book your stay now and immerse yourself in the amazing hospitality that Grand Hotel has to offer.

A Grand Experience at Grand Hotel in Nuwara Eliya

Discover the epitome of luxury and elegance at Grand Hotel in Nuwara Eliya, Sri Lanka. With an impressive overall rating of 8.3, this hotel has garnered rave reviews from satisfied guests who have experienced its exceptional service and world-class amenities. One of the standout features of Grand Hotel is its impeccable staff performance, which has been rated at an impressive 8.4. From the moment you step foot into the hotel, you'll be greeted by a warm and friendly team who are dedicated to ensuring your stay is nothing short of perfect. Their attention to detail and personalized service will make you feel like a VIP, leaving you with unforgettable memories. In addition to the outstanding staff, the hotel's facilities have also received high praise, with a rating of 8.4. Whether you're looking to relax and unwind or stay active during your stay, Grand Hotel has you covered. Take a dip in the inviting swimming pool, indulge in a rejuvenating spa treatment, or explore the beautiful surroundings with a guided tour. The hotel's facilities cater to every need, ensuring a memorable and enjoyable stay for all guests. Moreover, Grand Hotel's location has been rated an impressive 9.0. Situated in the picturesque town of Nuwara Eliya, surrounded by lush greenery and breathtaking landscapes, this hotel offers a tranquil retreat away from the hustle and bustle of everyday life. Guests can take advantage of the hotel's prime location to explore the nearby tea plantations, visit the stunning waterfalls, or simply immerse themselves in the natural beauty of the area. Experience the grandeur and charm of Grand Hotel in Nuwara Eliya, where exceptional service, top-notch facilities, and a breathtaking location come together to create an unforgettable stay. Book your stay today and embark on a journey of luxury and relaxation.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Sinhala
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Gym/fitness
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Happy hour
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Business facilities
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
BARNES HALL
  • Menu: A-la-carte
MAGNOLIA
  • Cuisine: American
  • Menu: Buffet

Location

Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200

Exceptional9.2

Location

Airports
  • Mattala Rajapaksa International Airport (HRI)
    85.0 km
  • Bandaranaike International Airport (CMB)
    100.0 km
Public transportation
  • Nuwara Eliya Main Bus Station
    480 m
  • Nanu Oya Train Station
    3.8 km
Hospital or clinic
  • Ideal Hospital
    580 m
Cash withdrawal
  • ATM
    600 m

What's nearby

Popular landmarks
  • Victoria Park
    410 m
  • Holy Trinity Church
    870 m
  • Race course
    1.2 km
  • Lake Gregory
    2.0 km
  • Pedro Tea Factory
    3.6 km
  • World's End
    4.3 km
  • Seetha Amman Temple
    6.4 km
  • Mackwoods Labookellie Tea Centre
    8.0 km
  • St Clair's Falls
    13.0 km
  • Devon Waterfalls
    15.0 km
Nearby landmarks
  • Post Office Nuwaraeliya
    360 m
  • Nuwara Eliya Post Office
    400 m
  • Victoria Park
    410 m
  • Nuwara Eliya Main Bus Station
    480 m
  • Mackwoods Museum
    500 m
  • Bale Bazzar
    530 m
  • Sunhill Hotel Club
    560 m
  • Sampath Bank
    570 m
  • Seylan Bank
    570 m
  • Ideal Hospital
    580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center00.80 Km
The property
  • Year property opened1891
  • Number of floors2
  • Room voltage240
  • Number of rooms 154
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • License Id / Local Tax ID/ Entity Name372231, 250,350,150, 101, 272

Reviews of Grand Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 8.8
  • 8.0
  • 8.4
  • 10
  • 9.6
  • 9.6
  • 9.6
  • 7.6

Most recent

  • Location score 9.2 out of 10 and is a high score in Nuwara Eliya
    Location9.2
  • Cleanliness score 8.7 out of 10 and is a high score in Nuwara Eliya
    Cleanliness8.7
  • Service score 8.7 out of 10 and is a high score in Nuwara Eliya
    Service8.7
  • Facilities score 8.6 out of 10 and is a high score in Nuwara Eliya
    Facilities8.6
  • Value for money score 7.8 out of 10 and is a high score in Nuwara Eliya
    Value for money7.8
  • Room comfort and quality score 7.4 out of 10
    Room comfort and quality7.4
High score for Nuwara Eliya

Rating

9+ Exceptional (254)
8-9 Excellent (82)
7-8 Very Good (79)
6-7 Good (34)
<6 Below Expectation (61)

Review summary

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This centrally located hotel has a helpful and friendly staff, which has earned it many positive reviews. The hotel is also close to popular attractions including the Nuwara Eliya Golf Club. The colonial-style building is charming and the food, high tea, and cocktails receive high praise. Guests can relax in the serene ambiance of the garden and enjoy stunning mountain views.

Hotel food selection praised, some guests mention need for better quality.

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Show reviews that mention 

Showing 510 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Badarunnisa from India
    Group
    Deluxe Room
    Stayed 2 nights in December 2025

    “A memorable stay at The Grand”

    One of the most mesmerizing and beautiful hotels I have ever seen and stayed in. I have travelled extensively, but I have never come across a property as stunning and as impeccably maintained as The Grand Hotel. The gardens feel straight out of a fairytale—lush, perfectly manicured, and absolutely breathtaking. The hospitality was exceptional, with staff who were warm, attentive, and genuinely caring. The food was delightful, and the overall cleanliness and upkeep of the property were flawless. There was absolutely nothing to fault—every detail was perfect. A truly memorable stay and an experience I will cherish. Highly recommended to anyone visiting Nuwara Eliya.

    Reviewed December 20, 2025

    Dear Valued Guest, Thank you for sharing such a beautiful and generous review. We are truly honored by your kind words and delighted to know that the charm of our gardens, the service of our team, and the overall experience made your stay so memorable. Your appreciation inspires us to continue delivering exceptional hospitality. We look forward to welcoming you back to The Grand Hotel, Nuwara Eliya for another cherished stay. Warm regards, Management, The Grand Hotel Nuwaraeliya!

    Responded January 19, 2026
    Grand Hotel
  2. 9.2
    Exceptional
    Sejani from Australia
    Couple
    Deluxe Room
    Stayed 1 night in August 2025

    “An impressive but surreal colonial Disneyland ”

    Staying here is an experience, but it's a weird place. All of the staff were professional and welcoming. The hotel and grounds ooze with old-world grandeur (especially the gardens, sitting rooms and staff uniforms). Everything is bustling with activity and very clean. Great location. Breakfast was delicious. But -- the hotel is trying really hard to be posh and international, but misses the mark and misses the opportunity to be an authentic Sri Lankan luxury hotel instead. As an illustrative example, the dinner buffet was disappointing for 9500 rupees, with chaotic 'international' options like dense Yorkshire puddings, bland chow mein and bad expresso coffee (breakfast, in contrast, had great Sri Lankan food). The room, bathroom and gym were ordinary for the pricepoint. And there are some tacky decor choices like the electric mock fireplaces. By contrast, the hill country is dotted with gorgeous boutique bungalow-type BnBs that seamlessly blend colonial architecture and legacy with great service and an authentic, modern Sri Lankan touch. It's worth staying here for one night for the wow factor of the staff and grounds, but stay too long and it has a surreal Disneyland-ish vibe. The target markets seem to be wealthy locals who want a Downton Abbey experience, and European families in gorpcore that travel in tinted vans.

    Reviewed August 12, 2025

    Dear Valued Guest, Thank you for sharing your detailed feedback. We are pleased to hear that you enjoyed the professionalism of our staff, the cleanliness, beautiful grounds, and the breakfast experience at The Grand Hotel, Nuwara Eliya. We appreciate your constructive comments regarding the dinner buffet and overall dining experience. Your observations have been shared with our culinary and management teams as we continue to refine our offerings while balancing the heritage charm of the hotel with guest expectations. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Management, The Grand Hotel Nuwaraeliya!

    Responded January 19, 2026
    Grand Hotel
  3. 10.0
    Exceptional
    Nagesh from India
    Group
    Deluxe Room
    Stayed 2 nights in September 2025

    “Great Hotel, Excellent stay”

    Will strongly recommend this hotel. From check-in to checkout it was a warm and friendly experience. The room size is adequate, but cleanliness, attention to detail is great. However the only points of dissonance were the fact all plug sockets are UK standard and the adapter supplied falls short of being useful due to iffy contacts. The bath-tub was slippery and despite a specific request for non-slip pad, nothing was supplied. The restaurants are fabulous and the breakfast great. Choice of Indian, Thai, Arabic, Western and Sri Lankan fare in dedicated restaurants. The best is the well laid out and well manicured gardens. The location is also great since it has a Food Court and a Mini Mart within 50 metres of the entrance

    Reviewed September 21, 2025

    Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We are delighted that you enjoyed our warm service, cleanliness, attention to detail, variety of dining options, and beautifully manicured gardens. We regret the inconvenience you experienced with the plug adapters and bath safety, and your comments have been shared with the relevant teams to improve guest comfort. We look forward to welcoming you back to The Grand Hotel, Nuwara Eliya for another exceptional stay. Warm regards, Management, The Grand Hotel Nuwaraeliya!

    Responded January 19, 2026
    Grand Hotel
  4. 10.0
    Exceptional
    Nesaratnam from Sri Lanka
    Couple
    Deluxe Room
    Stayed 2 nights in July 2024

    “An Unforgettable Stay”

    I recently had the pleasure of staying at the Grand Hotel Nuwara Eliya, and it was an absolutely awesome experience. From the moment we arrived, the staff made us feel incredibly welcome with their warm hospitality and attentive service. The hotel's historic charm and beautiful colonial architecture added a unique and elegant touch to our stay. Our room was spacious, impeccably clean, and offered stunning views of the surrounding hills and gardens. The bed was exceptionally comfortable, ensuring a restful night's sleep. The amenities provided were top-notch, making our stay even more convenient and enjoyable. The hotel's dining options were fantastic. We particularly loved the breakfast buffet, which offered a wide variety of delicious and fresh options to start our day. The on-site restaurants served exquisite meals, and the afternoon tea was a delightful treat. The location of the Grand Hotel is perfect for exploring the picturesque town of Nuwara Eliya. We enjoyed leisurely strolls in the hotel's beautifully manicured gardens and easy access to nearby attractions such as Gregory Lake and Victoria Park. Overall, our stay at the Grand Hotel Nuwara Eliya was nothing short of extraordinary. The combination of luxurious accommodations, excellent service, and breathtaking surroundings made for an unforgettable experience. We can't wait to return!

    Reviewed July 22, 2024
  5. 8.0
    Excellent
    Nejem from United States
    Couple
    Deluxe Room
    Stayed 3 nights in July 2024

    “Clean , fussy, average food”

    I’ve traveled to Nuwara Eliya many times over my life. I’ve stayed at the Hill Club, various other hotels, the golf club, planters bungalows. I understand that the nostalgic appeal to the colonial era is part of what motivates people to visit the town, and arguably part of its charm. The grand hotel turns that into a kind of unfortunate parody. The check in process seems sweet, with tea delivered to you in the sitting room, but it’s very time-consuming. Check in staff seem to call at random times during the day, mostly when we’re taking naps, to check on how we’re enjoying our stay. That sort of unsolicited check in is very weird. There are staff everywhere, but only some of them are actually there to help. Others seem to just stand around. Mysteriously a bunch of the front desk staff don’t speak English very well, which is in general OK, but at a hotel that cost this much is not. The place plays like a sort of sponsored fantasy of colonial times, complete with sometimes mediocre sometimes good food. Our breakfast tea tasted like it had been made with water from a coffee machine. In Sri Lanka this is unfortunate; in Nuwara Eliya it’s inexcusable. We ate at the hotel’s Indian restaurant, which is just down the road a little, and the food was quite bland. The service there was excellent though. The good: Our conversations with the Hotel naturalist went very well, and he seems like a very competent and pleasant person. The pick up from the train station was well arranged. And the pool is nice. Most of all you can’t beat the physical structure of the place. It’s very impressive and situated an excellent location. It’s very quiet, and the rooms are comfortable. Many of the staff were very pleasant.

    Reviewed July 28, 2024
Changed to review page 1

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