Newly renovated

DoubleTree by Hilton London - Tower of London

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

7 Pepys Street, The City, London, United Kingdom, EC3N 4AF

Highlights

Ideal location

- Steps from Tower Hill station, Tower Bridge, the Thames and Borough Ma...

Nearby to most of the redline attractions/ tourist spots.
Great nearby transport

- Tower Hill station often has lifts and step-free access, and taxis are...

Multiple tube stations are accessible to the hotel
Top value

- Value for money receives mixed feedback: many guests call the stay goo...

Money well spent on this hotel.
Great food & dining

Nice restaurant Natural Kitchen is on the ground floor.
Highly rated by business travelers

More suitable for business travelers.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Ideal for two: modern Tower Hill hotel minutes from the Tower of London and Tower Bridge. Floor-to-ceiling rooms with skyline views, rooftop bar with cocktails, locally inspired dining, and fast transport links for easy City exploration. In the City, steps from the Tower of London and a short walk to The View from The Shard, this hotel is about a mile from St Paul’s Cathedral. Rooms include a secure in-room safe, refrigerator and refreshing showers with quality toiletries; select rooms offer courtyard or city views. On-site amenities include in-room breakfast service, a coffee shop and a stylish bar. Practical transport links and a lively neighborhood suit two travelers seeking sightseeing, dining and easy access around London. [Some content may be Generative AI assisted. Inaccuracies may occur.]
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Location 9.1
Cleanliness 8.8
Room comfort and quality 8.6
Service 8.6

Based on 7,390 verified reviews

Location

9.1

Cleanliness

8.8

Room comfort and qua...

8.6

Service

8.6

Facilities

8.3

Value for money

8.2

  • "Hotel is clean, and staffs also very useful and friendly."
  • "Great breakfast, room was comfy and loved the pillows."
  • "The room is comfortable and elegant,.good night sleep."
  • "The room was very nice, clean, comfortable bed."
  • "Good location, hotel was good and staff awesome"
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Nearest transportation options

London Fenchurch Street Train Station is within 0.08 km

Tower Hill Tube Station is within 0.13 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 105 places in walking distance!

Parking
Available
Walkable places
Trinity Hill Memorial
80 m
Seething Lane Gardens
100 m
Trinity Square Gardens
110 m
St Olave's Church
120 m
SAW: Escape Experience London
150 m
Popular landmarks
Tower of London
330 m
Tower Bridge
620 m
London Eye
3.0 km
Big Ben
3.4 km
National Gallery
3.5 km
Closest landmarks
City Of London Medical Centre
170 m
Spinex Disc Clinic
170 m
St. Magnus The Martyr
260 m
Tower Hill Car & Coach Park
260 m
The Ditch
280 m

Good to know

Value for money8.2
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport8.8 km

Select your room

1/14

King City Suite

80 m²/861 ft²
Max 4 adults
1 king bed

8.3

Excellent

Room comfort and quality
  • City view

1/12

King Atrium Suite

45 m²/484 ft²
Max 3 adults
1 king bed

8.1

Excellent

Room comfort and quality
  • Courtyard view

1/12

Queen Accessible Room

22 m²/237 ft²
Max 2 adults
1 queen bed

8.4

Excellent

Room comfort and quality
  • Street view

1/9

Tower King Executive Room

22 m²/237 ft²
Max 2 adults
1 king bed

8.4

Excellent

Room comfort and quality
  • Street view

1/9

Tower King Deluxe

21 m²/226 ft²
Max 2 adults
1 king bed

8.0

Excellent

Room comfort and quality
  • Street view

1/8

TWIN GUEST ROOM

21 m²/226 ft²
Max 2 adults
2 single beds

8.6

Excellent

Room comfort and quality
  • Street view

1/8

Queen Deluxe Room

21 m²/226 ft²
Max 2 adults
1 queen bed

8.2

Excellent

Room comfort and quality
  • Street view

1/8

Connecting Rooms with 2 Queen Beds

42 m²/452 ft²
Max 4 adults
2 queen beds
Fits groups

8.5

Excellent

Room comfort and quality
  • Street view

  • 2 bathrooms

1/8

Tower King Deluxe With Single Sofa Bed

21 m²/226 ft²
Max 3 adults
1 king bed and 1 sofa bed

10.0

Exceptional

Room comfort and quality
  • Street view

1/8

Tower Twin Executive Room

22 m²/237 ft²
Max 2 adults
2 single beds
  • Street view

Frequently asked questions

DoubleTree by Hilton London - Tower of London features free fitness center that is suitably situated at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

While residing at DoubleTree by Hilton London - Tower of London, jump start your getaway by visiting the closest destinations that are within close proximity to the property which include Trinity Hill Memorial, Seething Lane Gardens, and Trinity Square Gardens.

DoubleTree by Hilton London - Tower of London's additional pet policy indicates that the weight/size limit is 75 lbs. Please contact the property for more information about pet policy.

DoubleTree by Hilton London - Tower of London was built in 2010.

The average room rate for DoubleTree by Hilton London - Tower of London in the past month is 172.61 GBP, compared to city's average of 179.39 GBP.

Verified business travelers that have stayed at this property have given DoubleTree by Hilton London - Tower of London an average rating of 7.7. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given DoubleTree by Hilton London - Tower of London an average rating of 8.2. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given DoubleTree by Hilton London - Tower of London an average rating of 8.4. You can look up more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to DoubleTree by Hilton London - Tower of London is London City Airport, 9.0 km away.

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More about DoubleTree by Hilton London - Tower of London

More about DoubleTree by Hilton London - Tower of London

Experience Elegance and Convenience at DoubleTree by Hilton London - Tower of London

Nestled in the heart of London, the DoubleTree by Hilton London - Tower of London offers a perfect blend of modern comfort and historic charm. Built in 2010, this contemporary hotel provides guests with stylish accommodations just a short 20-minute drive from the airport, making it an ideal choice for both leisure and business travelers. Guests can enjoy a seamless check-in process from 3:00 PM and relax until 12:00 PM on the day of departure, ensuring ample time to explore the vibrant surroundings. Families are warmly welcomed at this hotel, with a generous child policy that allows children aged 6 to 17 to stay free of charge. Whether you're visiting iconic landmarks or seeking a comfortable base in the city, DoubleTree by Hilton London - Tower of London promises a memorable stay filled with convenience, comfort, and exceptional service.

Elegant Bar Experience at DoubleTree by Hilton London - Tower of London

Unwind and socialize in the sophisticated ambiance of the hotel’s stylish bar, a perfect spot for both relaxation and lively conversations. The bar offers a curated selection of premium beverages, including craft cocktails, fine wines, and refreshing spirits, all served in a warm and inviting setting. Whether you're unwinding after a day of sightseeing or meeting friends for a night out, this venue provides an ideal backdrop for memorable moments.

State-of-the-Art Fitness Center for Active Guests

At DoubleTree by Hilton London - Tower of London, guests can stay energized and maintain their fitness routines with our modern, fully equipped fitness center. Featuring a wide range of contemporary cardio machines, strength training equipment, and free weights, our gym caters to all levels of fitness enthusiasts. Whether you're an early riser looking to start your day with a workout or prefer an evening session after exploring London, our facilities are designed to support your active lifestyle.

Exceptional Convenience Facilities at DoubleTree by Hilton London - Tower of London

Experience unparalleled comfort and ease during your stay at DoubleTree by Hilton London - Tower of London, where a range of convenient amenities is at your fingertips. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and beverages whenever you desire, right from the comfort of your room. For added convenience, the hotel offers efficient laundry services and daily housekeeping, ensuring your accommodations remain pristine and tailored to your needs. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, making it easy to browse, work, or keep in touch with loved ones. The hotel also provides a dedicated concierge service to assist with your inquiries and arrangements, along with luggage storage facilities for your convenience. Whether you're arriving early or departing late, these thoughtful amenities ensure a seamless and comfortable stay at this prime London location.

Convenient Onsite Parking at DoubleTree by Hilton London - Tower of London

Guests staying at DoubleTree by Hilton London - Tower of London can enjoy the convenience of an onsite car park, making travel seamless for those arriving by car. The secure parking facility offers ease of access and peace of mind, allowing visitors to explore the vibrant city of London without the hassle of finding external parking options. Whether you're visiting for business or leisure, the onsite parking ensures your vehicle is safe and readily available whenever you need it.

Luxurious Comfort and Modern Amenities at DoubleTree by Hilton London - Tower of London

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms at DoubleTree by Hilton London - Tower of London. Each room is thoughtfully equipped with air conditioning to ensure a pleasant stay, along with blackout curtains that provide a restful night’s sleep. Unwind in the separate living area, featuring a television with satellite and cable channels, or enjoy a relaxing moment with complimentary tea, coffee, and bottled water. For added convenience, guests can make use of the mini bar, refrigerator, and toiletries, ensuring all essentials are within reach. Pamper yourself with the luxurious touch of plush bathrobes and a hair dryer, making your self-care routines effortless. Stay updated with the latest news through the daily newspaper service, and indulge in the modern amenities designed to enhance your stay. Whether you're here for business or leisure, the thoughtfully curated room facilities at DoubleTree by Hilton London - Tower of London promise a comfortable, convenient, and memorable experience.

Exceptional Dining Experience at DoubleTree by Hilton London - Tower of London

Indulge in a variety of delicious options at the hotel's on-site restaurant, where expertly crafted dishes are served in a warm and inviting atmosphere. Whether you're seeking a hearty breakfast or a leisurely dinner, the restaurant offers a diverse menu to satisfy every palate. For added convenience, guests can enjoy the comfort of 24-hour room service, allowing you to savor your favorite meals in the privacy of your own room at any time of day or night. Start your day with a sumptuous breakfast buffet, featuring a wide selection of fresh, quality ingredients to energize your morning. Throughout your stay, the hotel’s attentive daily housekeeping ensures your space remains comfortable and inviting. Whether dining in the restaurant or relaxing in your room with 24-hour service, the hotel’s culinary offerings are designed to provide a seamless and satisfying experience for every guest.

Luxury and Comfort in a Variety of Room Options at DoubleTree by Hilton London - Tower of London

Discover a range of thoughtfully designed rooms at DoubleTree by Hilton London - Tower of London, each tailored to meet diverse guest needs and preferences. From the cozy Queen Accessible Room to the spacious Queen Accessible City Suite, guests can enjoy comfortable accommodations that suit both solo travelers and families. The hotel also offers elegant King Suites, including the King Atrium Suite and King City Suite, providing ample space and a touch of luxury for those seeking an elevated experience. For guests traveling with partners or friends, the Twin Guest Room and Tower Twin Deluxe Room offer versatile bedding options, while the Family Connecting Rooms ensure a seamless stay for larger groups or families.

Discover the Heart of London: The City

Nestled in the historic core of London, The City is a vibrant hub of culture, commerce, and history. As one of the world's leading financial districts, it boasts an impressive skyline dotted with iconic skyscrapers like The Gherkin and The Walkie Talkie. Strolling through its bustling streets, visitors can explore centuries-old landmarks such as St. Paul's Cathedral and the Tower of London, offering a fascinating glimpse into the city's rich past. The area is also home to a diverse array of restaurants, cafes, and shops, making it a lively destination for both business and leisure travelers.

Seamless Transfers from London Airports to DoubleTree by Hilton London - Tower of London

Getting to the DoubleTree by Hilton London - Tower of London from the nearby airports is both convenient and straightforward. If you're arriving at Heathrow Airport, the most efficient option is to take the Heathrow Express train, which whisks you directly into London Paddington in just 15 minutes. From there, you can transfer to the London Underground's Circle or District Line to reach Tower Hill Station, just a short walk from the hotel. Alternatively, numerous taxi services and private transfer options are available for a door-to-door experience, providing comfort after your journey. For travelers arriving at Gatwick Airport, a direct train service called Gatwick Express runs to London Victoria Station in approximately 30 minutes. From Victoria, you can hop on the District or Circle Line to Tower Hill Station. For added convenience, shuttle services, private taxis, and ride-sharing options are also available, ensuring a smooth and stress-free transfer to your hotel. Whether you prefer quick train journeys or private transport, reaching the DoubleTree by Hilton London - Tower of London from any of London’s major airports is simple, allowing you to start your London adventure with ease.

Explore Iconic Landmarks Near DoubleTree by Hilton London - Tower of London

Situated in the heart of London, the DoubleTree by Hilton Tower of London offers guests unparalleled access to some of the city's most renowned attractions. Just steps away is the historic Tower of London, a UNESCO World Heritage site famous for its rich history, medieval architecture, and the Crown Jewels. A short stroll from the hotel also leads you to St. Paul's Cathedral, an architectural masterpiece and spiritual landmark with its majestic dome dominating London's skyline. For those interested in modern urban experiences, the Sky Garden provides breathtaking panoramic views of the city from its lush indoor gardens. Cultural enthusiasts can visit the Museum of London or explore the Barbican Centre, both offering diverse exhibitions, performances, and events. Additionally, the nearby Somerset House and the London Underwriting Centre add to the vibrant cultural scene, making this location a perfect base for discovering London's historic and contemporary attractions.

Convenient Public Transport Access Near DoubleTree by Hilton London - Tower of London

Situated in the heart of London's historic City, the DoubleTree by Hilton London - Tower of London offers unparalleled access to an extensive network of public transportation options. Just a short walk away, Temple Tube Station and Tower Hill Tube Station provide quick and easy connections to the city's major attractions and business districts. For those arriving by train, Liverpool Street Railway Station and Moorgate Railway Station are within close proximity, offering seamless travel across London and beyond. Additionally, Cannon Street Railway Station and Old Street Railway Station serve as convenient gateways for commuters and travelers alike. For a more central London experience, guests can easily reach St. Paul's Tube Station, Mansion House Tube Station, and Bank Tube Station, all situated within a few minutes' walk. The Barbican Tube Station and nearby stations like Liverpool Street and Moorgate further enhance connectivity, making it effortless to explore the vibrant neighborhoods, cultural landmarks, and financial hubs of the city. Whether you're visiting for leisure or business, the excellent public transport links surrounding the hotel ensure that you're never far from London's dynamic attractions and key destinations.

Nearby Culinary Delights: A Taste of London’s Finest Restaurants

Just a short stroll from the DoubleTree by Hilton London - Tower of London, guests can indulge in a diverse array of culinary experiences. From the sophisticated flavors of Galvin La Chapelle and the classic British steaks at Hawksmoor Guildhall and Hawksmoor Spitalfields, to the innovative dishes at Ottolenghi Spitalfields and the vibrant atmosphere of Coppa Club Tower Bridge, there's something to satisfy every palate. For those craving traditional British fare, Blacklock City offers hearty options, while Sanjugo provides a taste of authentic Japanese cuisine. Bangalore Express City introduces flavorful Indian dishes, and the renowned St. JOHN Restaurant offers a rustic yet refined dining experience. Whether you're seeking fine dining or casual eats, this vibrant neighborhood ensures memorable meals just steps from your hotel.

Shopping Landmarks Near DoubleTree by Hilton London - Tower of London

Discover a vibrant shopping scene just moments from the DoubleTree by Hilton London - Tower of London. Explore the historic Petticoat Lane Market, renowned for its lively atmosphere and diverse array of fashion and accessories. For a more artisanal experience, visit Bread & Honey and Craft Central, where unique handmade crafts and design pieces await. Leather Lane offers a bustling street market perfect for grabbing fresh produce and delicious street food. Art enthusiasts will appreciate the Lesley Craze Gallery, showcasing contemporary artwork, while the BBC World Service Shop provides a glimpse into global media. Additionally, the nearby Guildhall, Antoni & Alison, and A Gold offer an assortment of boutique shopping options, making this location ideal for both fashionistas and culture seekers alike.

Luxury and Value: Comparing Room Prices at DoubleTree by Hilton London - Tower of London to London Averages

Staying at the DoubleTree by Hilton London - Tower of London offers a premium experience with room rates ranging from $351 to $400 per night. This price point reflects the hotel's upscale amenities, prime location near historic landmarks, and exceptional service, making it an ideal choice for travelers seeking comfort and convenience in the heart of London. In comparison, the average hotel room in London typically costs between $251 and $300 per night. While this range covers a broad spectrum of accommodations, the DoubleTree stands out as a more luxurious option, providing guests with added value through its superior facilities and prime city center positioning. For travelers looking to indulge in a more refined stay without straying too far from the city's vibrant attractions, the DoubleTree by Hilton offers an excellent balance of quality and worth.

Exceptional Service and Prime Location at DoubleTree by Hilton London - Tower of London

Guests consistently praise the DoubleTree by Hilton London - Tower of London for its outstanding customer service and welcoming staff. Visitors highlight the helpful and friendly team, making their stay comfortable and memorable. The hotel’s prime location is another major highlight, offering convenient access to London's iconic sights and attractions, with some guests even enjoying breathtaking sunset views from the rooftop. The accommodations receive high marks for their cleanliness and comfort, ensuring a pleasant stay for every guest. Many reviewers describe the rooms as neat, well-maintained, and inviting, contributing to the overall positive experience. Whether visiting for leisure or business, travelers find this hotel to be a highly recommended choice for its excellent service, fantastic location, and beautiful views.

Exceptional Comfort and Prime Location at DoubleTree by Hilton London - Tower of London

Guests consistently praise the DoubleTree by Hilton London - Tower of London for its outstanding combination of comfort and convenience. With an impressive overall rating of 8.5, visitors highlight the hotel's modern facilities and welcoming atmosphere, making it an ideal choice for both leisure and business travelers. The hotel’s strategic location, rated at an exceptional 9.1, offers easy access to London's iconic landmarks, ensuring guests can explore the city with ease and convenience.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Dutch
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Portuguese
  • Romanian
  • Russian
  • Spanish
Accessibility
  • Facilities for disabled guests
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hot water linen and laundry washing
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Proposal spot
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Non-smoking
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
City Cafe
  • Menu: Buffet, A-la-carte

Location

7 Pepys Street, The City, London, United Kingdom, EC3N 4AF

Exceptional9.1

Location

Airports
  • London City Airport (LCY)
    8.8 km 20 min drive
  • Gatwick Airport (LGW)
    40.4 km
Public transportation
  • London Fenchurch Street Train Station
    80 m 2 min walk
  • Tower Hill Tube Station
    130 m 2 min walk
Hospital or clinic
  • City Of London Medical Centre
    170 m
Shopping
  • Camden Market
    5.8 km
Convenience store
  • WHSmith
    120 m 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tower of London
    330 m
  • Tower Bridge
    620 m
  • London Eye
    3.0 km
  • Big Ben
    3.4 km
  • National Gallery
    3.5 km
  • The British Museum
    3.5 km
  • Buckingham Palace
    4.5 km
  • Madame Tussauds London
    5.5 km
  • V&A - Victoria and Albert Museum
    6.7 km
  • Natural History Museum
    7.0 km
Nearby landmarks
  • Trinity Hill Memorial
    80 m
  • London Fenchurch Street Train Station
    80 m
  • Seething Lane Gardens
    100 m
  • Trinity Square Gardens
    110 m
  • St Olave's Church
    120 m
  • Tower Hill Tube Station
    130 m
  • SAW: Escape Experience London
    150 m
  • Visite Londres
    170 m
  • City Of London Medical Centre
    170 m
  • Spinex Disc Clinic
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel offers dedicated pet experience. A pet service charge of 15 GBP per stay is payable on property. Pets are permitted up to 35 Kilograms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)22 GBP
The property
  • Year property opened2010
  • Number of floors8
  • Most recent renovation2025
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee45 GBP

Property announcements

This hotel offers a bespoke Family Experience for travellers below the age of 12. Enjoy your family meals by selecting dishes from the Kids menu. The hotel offers kid's amenities.

This hotel offers a bespoke Family Experience for travellers below the age of 12. Enjoy your family meals by selecting dishes from the Kids menu. The hotel offers kid's amenities.

This hotel offers a bespoke Family Experience for travellers below the age of 12. Enjoy your family meals by selecting dishes from the Kids menu. The hotel offers kid's amenities.

Reviews of DoubleTree by Hilton London - Tower of London from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 8.8
  • 8.0
  • 10
  • 9.2
  • 10
  • 7.6
  • 10
  • 10

Most recent

From 2,003 reviews

  • Location score 9.1 out of 10
    Location9.1
  • Cleanliness score 8.8 out of 10
    Cleanliness8.8
  • Room comfort and quality score 8.6 out of 10
    Room comfort and quality8.6
  • Service score 8.6 out of 10
    Service8.6
  • Facilities score 8.3 out of 10
    Facilities8.3
  • Value for money score 8.2 out of 10
    Value for money8.2

Review summary

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The hotel staff receives a lot of praise, described as friendly, welcoming and exceptional. Many guests also appreciate the convenience of the location, being a minute's walk from Tower Hill underground station. Clean and comfortable rooms with modern bathrooms are also mentioned, along with good value for money.

Some guests complain about small rooms with little hanging space and housekeeping that needs improvement. Bad room cleaning and not replacing blanket covers every day are mentioned.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 80 reviews
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95% Positive
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5% Unfavourable

Service

Mentioned in 62 reviews
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70% Positive
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29% Unfavourable

Cleanliness

Mentioned in 44 reviews
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54% Positive
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45% Unfavourable

Breakfast

Mentioned in 36 reviews
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66% Positive
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33% Unfavourable

Room size

Mentioned in 34 reviews
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61% Positive
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38% Unfavourable

Room comfort

Mentioned in 25 reviews
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52% Positive
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48% Unfavourable

Bar

Mentioned in 17 reviews
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64% Positive
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35% Unfavourable

Check in

Mentioned in 15 reviews
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33% Positive
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66% Unfavourable

Value for money

Mentioned in 14 reviews
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85% Positive
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14% Unfavourable
Changed to review page 1
  1. 8.8
    Excellent
    Tsuyoshi from Japan
    Business traveler
    Queen Guest Room
    Stayed 8 nights in February 2026

    “Comfortable stay”

    The access to the city is good, and it's a highly convenient location close to Tower Hill station. The room was kept clean. If there had been slippers in the room, I think it would have been more comfortable. (I used the slippers I brought with me.) The breakfast venue on Sunday morning was very crowded.

    Reviewed February 17, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    yoo from South Korea
    Couple
    Queen Guest Room
    Stayed 4 nights in May 2025

    “Perfect location and decent breakfast”

    The location was great, making it easy to visit major tourist spots. The room was clean and had enough space to open up our luggage comfortably. We were also very satisfied with the breakfast—it was of excellent quality. On top of that, we had a cocktail at the ‘Savage Garden’ bar upstairs while enjoying the night view of Tower Bridge, which was a perfect way to end the day. The staff were appropriately friendly and provided efficient assistance. I think having a Hilton membership would make the stay even more cost-effective. Overall, it was a hotel I’d love to stay at again.

    Reviewed June 01, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    HAEUN from South Korea
    Couple
    Queen Guest Room
    Stayed 3 nights in April 2025

    “It was a great accommodation in London!”

    It's a bit off-center, but transportation is convenient for getting around, and the room condition is good~~ The price is also affordable at 200,000 won per day ^ ^ Good ventilation and spacious rooms! The staff is friendly and they store luggage well. Especially, the bed is extremely comfortable, so even after walking 20,000 steps a day while traveling, I felt refreshed after sleeping and waking up ~~~ Highly recommended ~!!

    Reviewed April 25, 2025
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  4. 9.2
    Exceptional
    SUNGMIN from South Korea
    Solo traveler
    Queen Guest Room
    Stayed 3 nights in December 2025

    “Generally satisfactory.”

    The breakfast was disappointing as it was the same menu every day, but the staff was friendly and had a good service mentality. There is also a gym, and while it doesn't have a lot of equipment, it's sufficient for basic workouts. It's a good place to return to. I recommend it.

    Reviewed December 31, 2025
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  5. 9.2
    Exceptional
    HAN from South Korea
    Business traveler
    TWIN GUEST ROOM
    Stayed 3 nights in June 2025

    “Good accommodations located near London tourist attractions.”

    It's close to attractions like the Tower of London and Tower Bridge. The breakfast was decent, and the staff were generally friendly. There were many hotels in the area, and this one seemed to be a bit more affordable compared to others.

    Reviewed June 08, 2025
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