All properties in London

Best Western Ilford Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

3-5 Argyle Road, Greater London East, London, United Kingdom, IG1 3BH

Highlights

Top value

- Good value for London comes up often, especially for budget stays, che...

Budget friendly stay
Comfortable mattresses

Ideal location

Good place for short term
Professional guest services

- Friendly and helpful staff stand out across reception and daily servic...

Great nearby transport

- Quick transport access stands out, with Ilford Station and the Elizabe...

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Family room

Luggage storage

Balcony/terrace

Breakfast

Business center

About us

Best Western Ilford Hotel sits in East London close to Ilford Station and the underground, putting central London and markets like Brick Lane within easy reach. Comfortable, air-conditioned rooms feature free Wi‑Fi, in-room safes and refreshing showers; select rooms offer lively street views. Guests benefit from 24-hour front desk service, luggage storage, express check-in/out and daily housekeeping on request. Start the day with a varied buffet breakfast before exploring riverside parks and multicultural neighbourhoods. Ideal for two travelers seeking a clean, convenient base with reliable transport links. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 4 times in last 24 hr

  • Staff was exceptionally courteous and friendly.
    Rehan
    Pakistan
  • The hotel is very well kept & Very clean.
    John
    United Kingdom
  • Great value, very helpful staff, very clean room.
    Paula
    United Kingdom
  • I will recommend this place to friends.
    Dagnachew
    Ethiopia
  • The room was clean with all the amenities you would expect,
    Christopher
    United Kingdom
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Nearest transportation options

•

Ilford Train Station is within 0.3 km

•

Gants Hill Tube Station is within 1.76 km

See map

7.7Very good

Location rating score

Very good location
Parking
  • Tower of London
    11.5 km
  • Tower Bridge
    11.6 km
  • The British Museum
    14.2 km
  • London Eye
    14.4 km
  • National Gallery
    14.6 km

Closest landmarks

  • Ilford Train Station
    300 m
  • The Hospital Chapel of St Mary & St Thomas
    360 m
  • Redbridge Museum
    620 m
  • Ilford Medical Centre
    720 m
  • Cricket Pavilion
    870 m

Good to know

Value for money7.8
Location rating7.7
Nearest airportLondon City Airport (LCY)
Distance to airport6.3 km

Select your room

1/18

Small Double

15 m²/161 ft²
Max 2 adults
1 double bed

8.0

Excellent

Room comfort
Street view
1/17

Twin

20 m²/215 ft²
Max 2 adults
2 single beds
Street view
1/17

Quad

26 m²/280 ft²
Max 4 adults
2 double beds
Street view
1/14

Double

18 m²/194 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.2

Excellent

Room comfort
Street view
1/10

Triple

24 m²/258 ft²
Max 3 adults
1 single bed and 1 double bed
Street view
1/9

Single

10 m²/108 ft²
Max 1 adult
1 single bed
Street view
1/4

Standard Room with One Double Bed and One Single Bed - Non-Smoking

14 m²/151 ft²
Max 3 adults
1 single bed and 1 double bed
1/1

Standard Room Multiple Beds Non Smoking

13 m²/140 ft²
Max 4 adults
1 double bed / 1 single bed
1/1

Semi Double bed Room

10 m²/108 ft²
Max 3 adults
1 queen bed
1/1

standard quadruple room with 2 double beds - non-smoking

18 m²/194 ft²
Max 3 adults
2 double beds

Frequently asked questions

Best Western Ilford Hotel has car park onsite and nearby for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at Best Western Ilford Hotel, kick start your trip by visiting the nearest point of interest in walking distance to the property such as The Hospital Chapel of St Mary & St Thomas.

While residing at Best Western Ilford Hotel, cherish your morning or evening stroll at nearby park which include Little Ilford Park, Vicarage Lane Play Park & Allotments (planned), and Loxford Park.

The average room rate for Best Western Ilford Hotel in the past month is 54.06 GBP, compared to city's average of 212.49 GBP.

Verified guests that stayed at Best Western Ilford Hotel have given this property a rating of 8.065 for its exceptional service as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given Best Western Ilford Hotel an average rating of 7.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Best Western Ilford Hotel an average rating of 7.1. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Best Western Ilford Hotel’s neighborhood is Stratford which consists of well-liked restaurants such as Saravanaa Bhavan East Ham and Elvet Steakhouse London.

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

The closest airport to Best Western Ilford Hotel is London City Airport, 6.0 km away.

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More about Best Western Ilford Hotel

More about Best Western Ilford Hotel

Best Western Ilford Hotel in London: Everything travelers should know

Experience a seamless blend of comfort and convenience at Best Western Ilford Hotel, an inviting retreat perfectly suited for both corporate explorers and vacationing families visiting London. Whether you are arriving for a high stakes business meeting or a leisurely city getaway, this property offers a welcoming atmosphere that makes every guest feel right at home. With 66 thoughtfully appointed rooms, there is ample space to relax and recharge after a day of sightseeing or networking in the bustling city. Families will find the stay particularly appealing, as the hotel maintains a generous child policy that allows children between the ages of 3 to 17 to stay free of charge, making it an affordable and stress free choice for parents. When you book on Agoda, you can secure your spot in one of these cozy rooms and enjoy the peace of mind that comes with reliable service and a prime location. From the friendly staff to the streamlined amenities, every detail is designed to enhance your visit to the United Kingdom. Discover the best deals available on Agoda and prepare yourself for a memorable stay at Best Western Ilford Hotel, where modern hospitality meets the vibrant energy of the city.

Best Western Ilford Hotel in London: Everything travelers should know

Experience a perfect blend of comfort and convenience at Best Western Ilford Hotel, an inviting 4.0 star retreat designed to satisfy the needs of both corporate explorers and vacationing families in London. Whether you are visiting for a high stakes business meeting or a leisurely city getaway, this property offers a welcoming atmosphere that makes every guest feel right at home. With 66 thoughtfully appointed rooms, the hotel ensures a cozy and intimate stay without sacrificing the quality and service expected of a premium establishment. Families will find the stay particularly rewarding thanks to a generous child policy that allows children between the ages of 3 to 17 to stay free of charge, making it an affordable and stress free choice for those traveling with young ones. When you book on Agoda, you can secure a peaceful sanctuary that serves as the ideal base for exploring the vibrant surroundings of the capital. From the professional service to the family friendly environment, there is a reason why so many guests choose to find their room available on Agoda. Every detail at Best Western Ilford Hotel is crafted to ensure your visit to the United Kingdom is seamless, relaxing, and memorable.

Check-in and Check-out at Best Western Ilford Hotel: Key timings for your stay

Planning your arrival at Best Western Ilford Hotel is simple to ensure a smooth start to your visit in London. Guests can check in starting from 02:00 PM, allowing you plenty of time to settle into your room after your journey. When it is time to bid farewell, the check out time is 11:00 AM. To help you organize your travel itinerary, we recommend adhering to these specific timings. While standard hours are set, please contact the front desk directly if you have specific requests regarding your arrival or departure. Following these guidelines ensures that the team can prepare every room to the highest standard for all guests arriving in the city.

Amenities at Best Western Ilford Hotel: How the hotel makes your stay easier

Best Western Ilford Hotel provides a range of thoughtful convenience facilities designed to ensure a seamless experience while visiting London. Staying connected is effortless with free wi-fi in all rooms and reliable wi-fi in public areas, allowing you to plan your city adventures or handle business tasks with ease. To maximize your time, the hotel offers express check-in/check-out services, removing unnecessary delays during your arrival and departure. Guests can also take advantage of secure luggage storage, which is perfect for those who wish to explore the sights without carrying heavy bags. To maintain a pristine environment throughout your visit, professional daily housekeeping ensures your living space remains fresh and tidy. These practical touches combine to create a stress-free atmosphere, allowing you to focus entirely on enjoying your trip while Best Western Ilford Hotel takes care of the essential logistics of your daily routine.

Getting Around from Best Western Ilford Hotel: Making your journey as easy as possible

Navigating your stay in London is effortless thanks to the convenient transport facilities available at Best Western Ilford Hotel. For those traveling with their own vehicle, the hotel provides a dedicated car park onsite, ensuring your car is kept secure and accessible throughout your visit. This onsite car park eliminates the stress of searching for street parking in a busy city environment. If you prefer not to drive or need a reliable way to reach the city center and local attractions, the hotel offers a professional taxi service. Whether you are arriving for the first time or heading out for a day of sightseeing, these transport options are designed to provide a seamless experience. By combining the ease of private parking with the flexibility of on demand taxi services, Best Western Ilford Hotel ensures that every guest can explore the surrounding area with complete confidence and total peace of mind.

Rooms at Best Western Ilford Hotel: A closer look at what is included

Every guest room at Best Western Ilford Hotel is thoughtfully equipped to ensure a seamless and relaxing stay in London. To help you unwind after a day of exploring, rooms feature blackout curtains for a deep sleep and a television with satellite/cable tv for your entertainment. Your morning routine is made easier with a dedicated coffee/tea maker, complemented by complimentary tea and complimentary instant coffee. The bathrooms are fully stocked with fresh towels, a hair dryer, and essential toiletries to keep you feeling refreshed. By combining these practical comforts with a focus on guest convenience, Best Western Ilford Hotel provides a welcoming sanctuary where every detail is handled. Whether you are visiting for business or leisure, these carefully selected facilities ensure you have everything needed for a comfortable visit to the city without having to pack the basics.

Dining at Best Western Ilford Hotel: Where and what to eat during your stay

Guests staying at Best Western Ilford Hotel can enjoy a convenient start to their day with a continental breakfast available on site. This offering ensures that visitors have a refreshing and efficient morning meal before heading out to explore the vibrant streets and iconic landmarks of London. While the focus remains on a streamlined morning experience, the hotel provides a welcoming atmosphere for those who prefer a light and classic start to their itinerary. By combining this dining option with a commitment to comfort, the property ensures that every traveler feels energized for their urban adventures. Whether you are visiting for business or leisure, having a reliable breakfast option right within the building adds a layer of ease to your trip. This thoughtful approach to morning dining allows you to maximize your time in the city while enjoying a quality meal in a relaxed setting.

Room Types at Best Western Ilford Hotel: Finding the perfect fit for your trip

Whether you are visiting London for business or leisure, Best Western Ilford Hotel provides a diverse selection of accommodations tailored to every group size. Solo travelers can opt for a cozy 10 square meter Single room, while those seeking a bit more space can choose a 15 square meter Small Double or an 18 square meter Double room. For those traveling in pairs or small groups, the 20 square meter Twin room with 2 single beds or the 24 square meter Triple room featuring 1 single or 1 double bed are excellent choices. Larger families or groups will appreciate the spacious 26 square meter Quad room equipped with 2 double beds. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience from start to finish. With options ranging from compact singles to expansive quad rooms, there is a perfect layout waiting for every guest.

Exploring Greater London East: What is within easy reach of the hotel

Guests staying at Best Western Ilford Hotel are perfectly positioned to experience the vibrant energy of Greater London East. This dynamic part of London blends traditional charm with modern urban development, offering a wealth of diverse dining options and bustling shopping districts that cater to every taste. For those seeking entertainment, the area provides easy access to local theaters and cultural hubs. Transport links are a major highlight, as the hotel is situated near key rail and bus connections that make commuting to the city center effortless. Visitors can explore nearby green spaces for a peaceful retreat or dive into the eclectic street food scenes that define the East End. Whether you are visiting for business or leisure, the strategic location of Best Western Ilford Hotel ensures that the best of the capital's eastern side is just a short trip away, combining convenience with authentic local character.

Getting to Best Western Ilford Hotel: How to get here from the airport

Arriving at Best Western Ilford Hotel is straightforward, especially for those landing at London City Airport, which is located just 6.0 km away. Guests can choose from several convenient transport options to complete their journey through London. For the fastest and most direct route, a taxi or ride share service is highly recommended, typically taking only a short drive to reach the hotel entrance. Alternatively, travelers can utilize the efficient local train and bus networks to navigate toward Greater London East. While there is no dedicated hotel shuttle, the close proximity of the airport ensures that the commute is quick and stress free. Whether you prefer the privacy of a car or the flexibility of public transit, getting to Best Western Ilford Hotel is an easy process that allows you to start your stay without any unnecessary delays or complicated transfers from the terminal.

Landmarks near Best Western Ilford Hotel: Places worth exploring during your stay

Guests staying at Best Western Ilford Hotel are perfectly positioned to enjoy a blend of green escapes and iconic London sights. For those seeking outdoor leisure, the area is a paradise for golfers with easy access to Wanstead Golf Club, Woolston Manor Golf Club, Hainault Forest Golf Club, Chigwell Golf Club, Dartford Golf Club, and Maylands Golf Club. Nature lovers can unwind at the scenic Lloyd Park or venture further to experience the expansive beauty of Hampstead Heath. If you prefer cultural exploration, the Geffrye Museum offers a fascinating glimpse into domestic history, while the architectural grandeur of Lloyd's of London provides a sophisticated contrast to the city's natural landscapes. Whether you are hitting the links at one of the 6 nearby golf courses or visiting a world renowned museum, Best Western Ilford Hotel serves as an ideal base for discovering these diverse local highlights.

Public Transport near Best Western Ilford Hotel: Your guide to local transport connections

Exploring London is effortless when staying at Best Western Ilford Hotel due to the extensive network of nearby transit hubs. Travelers can easily navigate the city using the nearby railway services at Barking Railway Station, Blackhorse Road Railway Station, and Walthamstow Central Railway Station. For those preferring the underground, the area is well served by a dense cluster of tube stations including South Woodford, Leytonstone, and Barkingside Tube Stations. Further connectivity is provided by the Becontree, Hornchurch, and Chigwell Tube Stations, ensuring that every corner of the metropolis is within reach. Additionally, guests can utilize the Upminster Bridge Tube Station for a seamless commute. This strategic proximity to 10 different major transport links allows guests at Best Western Ilford Hotel to bypass traffic and reach their destinations with speed and efficiency, making it an ideal base for both business trips and sightseeing adventures across the capital.

Dining Near Best Western Ilford Hotel: Your guide to local dining options

Guests staying at Best Western Ilford Hotel have access to a diverse culinary landscape in this vibrant part of London. For a relaxed atmosphere, you can visit Cafe in the Park or grab a quick bite at Crumbz Sandwich Bar and McDonald's Dartford - Spital Street. Those seeking a more sophisticated evening can enjoy the ambiance at Blend Bar, Vertigo Bar & Lounge, or the elegant House On The Hill. If you are craving international flavors, the area offers the authentic tastes of Le Tre Sorelle, Eden Palace, and OK Royal Kebab House. For those preferring a hearty takeaway meal, KuKu Frango's Grill House Take Away is a fantastic choice. With 10 distinct dining spots just a short distance away, Best Western Ilford Hotel ensures that every palate is catered to, whether you are looking for a formal dinner or a casual street food experience during your city visit.

Shopping Near Best Western Ilford Hotel: Malls and markets within easy reach

Guests staying at Best Western Ilford Hotel are perfectly positioned to explore a diverse array of retail experiences across London. For those seeking modern convenience, The Exchange Ilford and Bexleyheath Shopping Centre offer a wide selection of brands, while SheinDress provides trendy fashion finds. If you prefer a more traditional atmosphere, visit Romford Market, Romford Shopping Hall, and the charming Wood Street Indoor Market. Creative souls will appreciate the unique offerings at Newsstand Comics and Candy, the What If Gallery, and the specialized materials at Sew Sew Fabrics. To round out your shopping trip, do not miss the distinct style found at Stripes Of Essex. Whether you are searching for high street labels or quirky collectibles, the strategic location of Best Western Ilford Hotel ensures that these 9 distinct shopping landmarks are easily accessible for a memorable retail adventure.

Room Prices at Best Western Ilford Hotel: Is it a good deal in London?

Finding an affordable stay in one of the world's most expensive cities is easy when you choose Best Western Ilford Hotel, where room rates are designed for the budget conscious traveler. While the average price of a hotel room in London typically ranges from $251 to $300, this property offers a significantly more accessible alternative. Guests can expect to pay an average price of only $76 to $100 per night, allowing for substantial savings without sacrificing quality. By choosing Best Western Ilford Hotel, you can enjoy the vibrant energy of the city while spending a fraction of the usual cost. This dramatic price difference makes it an ideal choice for those who want to explore the capital while keeping their travel expenses low.

Guest Reviews of Best Western Ilford Hotel: What guests love about their stay

Guests consistently praise Best Western Ilford Hotel for its fantastic atmosphere and exceptional service during their visit to London. Many travelers highlight the excellent and helpful staff, specifically mentioning that the manager, Stefan, is very friendly and supportive. The accommodations are frequently described as nice, great, and very clean, ensuring a comfortable stay for all. A major highlight for visitors is the very good breakfast, which is repeatedly cited as a great start to the day. With its convenient location near a train station and a welcoming environment, guests report being so happy with their experience. Because of these high standards, many visitors highly recommend this hotel with two hands as a perfect choice for any traveler.

What Guests Say About Best Western Ilford Hotel: A closer look at the guest experience

Guests consistently praise the exceptional service at Best Western Ilford Hotel, with staff performance earning a standout score of 8.0. Visitors to London appreciate the overall value of 7.8 and the reliable cleanliness of 7.7, making it a dependable choice for travelers. The general guest experience is rated 7.6, complemented by a convenient location score of 7.6 and a comfortable stay rated at 7.4. While the food and dining and the available facilities both hold a 6.9 rating, the professional team ensures a welcoming atmosphere. By balancing quality and affordability, Best Western Ilford Hotel provides a practical home base for those exploring the city, ensuring that the most essential needs for a pleasant trip are met with efficiency and care.

Breakfast at Best Western Ilford Hotel: Your guide to morning dining options

Start your morning right with the diverse breakfast service available at Best Western Ilford Hotel. Guests staying in London can enjoy a wide array of global flavors, including an English or full breakfast, American breakfast, and Western breakfast options. For those seeking lighter or specific regional tastes, the menu features continental, French, and Italian breakfast selections. The hotel also caters to diverse dietary needs by providing a Halal breakfast and a healthy breakfast for wellness conscious travelers. This comprehensive international breakfast experience is priced affordably at 7.5 GBP for adults and 7.5 GBP for children. Whether you crave a hearty traditional meal or a quick light bite, the morning offerings ensure every guest finds a delicious way to fuel their day of exploration.

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Amenities and facilities

Good7.0

Facilities

Languages spoken
  • English
  • Hindi
  • Lithuanian
  • Romanian
  • Russian
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Halal breakfast
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Shower
  • Smoke detector
  • Toiletries
  • Towels
  • TV
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Continental

Location

3-5 Argyle Road, Greater London East, London, United Kingdom, IG1 3BH

Very good7.7

Location

Airports
  • London City Airport (LCY)
    6.3 km 17 min drive
  • London Stansted Airport (STN)
    38.1 km
Public transportation
  • Ilford Train Station
    300 m 5 min walk
  • Gants Hill Tube Station
    1.8 km
Hospital or clinic
  • Ilford Medical Centre
    720 m
Convenience store
  • WHSmith
    370 m 9 min drive
Cash withdrawal
  • ATM
    190 m 3 min walk

What's nearby

Popular landmarks
  • Tower of London
    11.5 km
  • Tower Bridge
    11.6 km
  • The British Museum
    14.2 km
  • London Eye
    14.4 km
  • National Gallery
    14.6 km
  • Big Ben
    14.8 km
  • Buckingham Palace
    15.9 km
  • Madame Tussauds London
    15.9 km
  • V&A - Victoria and Albert Museum
    18.0 km
  • Natural History Museum
    18.3 km
Nearby landmarks
  • Ilford Train Station
    300 m
  • The Hospital Chapel of St Mary & St Thomas
    360 m
  • Redbridge Museum
    620 m
  • Ilford Medical Centre
    720 m
  • Cricket Pavilion
    870 m
  • Ilford Club
    900 m
  • Ilford Golf Club
    920 m
  • The Exchange Ilford
    1.0 km
  • Little Ilford Park
    1.1 km
  • Dr Bhandra's Surgery
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Guests must provide a valid credit card upon check-in to secure any damages incurred during the stay. 
  • The property will place an authorization on credit and debit cards for incidental charges for bookings where payment is due upon arrival at the property. For further queries, please contact the property directly.
  • The name on the credit card used at check-in must match the reservation.
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking for 3 or more rooms, different policies and additional supplements may apply.
  • All special requests are subject to availability and additional charges may apply.
  • Charges may apply and vary depending on property policy if extra guests wish to stay. Please note, guests booking 3 rooms or more will be charged 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non-refundable in case of cancellation or modification. All guests are required to provide a government issued photo ID at check-in. Guests are advised the same card that was used to make the booking will be required to show on check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 11:00
  • Reception open until: 00:00
  • Check-in until: 22:00
Extras
  • Breakfast charge (unless included in room price): 7.5 GBP
The property
  • Number of floors: 3
  • Room voltage: 220
  • Number of rooms : 66
  • Non-smoking rooms/floors: yes

Reviews of Best Western Ilford Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 8.8
  • 8.4
  • 10
  • 9.6
  • 10
  • 9.2
  • 9.6

Most recent

From 391 reviews

  • Cleanliness score 7.7 out of 10
  • Facilities score 7 out of 10
  • Location score 7.7 out of 10
  • Room comfort and quality score 7.4 out of 10
  • Service score 8.1 out of 10 and is a high score in London
  • Value for money score 7.8 out of 10 and is a high score in London

What guests liked

Summarized by AI

General Services: Friendly and helpful staff stand out across reception and daily service, and one team goes above and beyond to sort out a WiFi issue. (9 mentions)

Nearby Transport: Quick transport access stands out, with Ilford Station and the Elizabeth Line about 1 to 4 minutes away, the tube nearby, and Central London reachable in about 25 to 30 minutes. (8 mentions)

Value for Money: Good value for London comes up often, especially for budget stays, cheap rates, and last-minute bookings. (6 mentions)

Room Cleanliness: Clean rooms come up repeatedly, with several guests describing them as spotless. (6 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 13 reviews
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92% Positive
sentiment-negative-indicator
7% Unfavourable

Service

Mentioned in 12 reviews
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91% Positive
sentiment-negative-indicator
8% Unfavourable

Cleanliness

Mentioned in 10 reviews
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90% Positive
sentiment-negative-indicator
10% Unfavourable

Air conditioning

Mentioned in 7 reviews
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100% Unfavourable

Breakfast

Mentioned in 7 reviews
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71% Positive
sentiment-negative-indicator
28% Unfavourable

Room comfort

Mentioned in 7 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable

Value for money

Mentioned in 6 reviews
sentiment-positive-indicator
100% Positive

Bathroom

Mentioned in 5 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
60% Unfavourable

Room size

Mentioned in 5 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
80% Unfavourable
Changed to review page 1
  1. 8.0Excellent

    Ying from Hong Kong SAR, China
    Solo traveler
    Twin
    Stayed 5 nights in March 2026

    “Highly cost-effective and comfortable accommodation.”

    The bathroom in this hotel is very clean and spacious, making it feel comfortable. The room size is also quite good, providing enough space to relax. The transportation is convenient, making it easy to explore the surrounding area. The service quality is quite excellent, with friendly and helpful staff always ready to assist. The facilities are also nice, enhancing the overall stay experience.

    Reviewed March 15, 2026
    Auto-translated through generative A.I.

    Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found the bathroom clean and spacious, and that the room provided a comfortable environment for you to relax during your stay. It is also very pleasing to know that you appreciated our convenient location and found it easy to travel and explore the surrounding areas. Your kind comments regarding the quality of our service are especially appreciated. We are very pleased that our team was friendly, helpful, and ready to assist whenever needed. It is also wonderful to hear that you were satisfied with the facilities and that they contributed positively to your overall experience. Your feedback means a great deal to us, and we are truly grateful for your thoughtful comments. We hope to have the pleasure of welcoming you back again in the future. Regards, Hotel Management Best Western Ilford Hotel

    Responded March 15, 2026
    Best Western Ilford Hotel
  2. 8.8Excellent

    Rehan from Pakistan
    Solo traveler
    Double
    Stayed 6 nights in August 2026

    “Excellent”

    Location is excellent. Just under 2 minutes walk from Ilford station and Exchange Mall. Rooms were clean. Staff was exceptionally courteous and friendly. I would rate it 9.5/10. Just add a coffee station and get 10/10

    Reviewed September 02, 2026

    Dear Rehan, Thank you very much for your excellent review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our excellent location, just a short walk from Ilford Station and Exchange Mall, and that you were pleased with the cleanliness of your room and the courteous and friendly service provided by our team. We truly appreciate your suggestion regarding a coffee station. Your feedback is very valuable to us, and we will certainly take it into consideration as we continue to improve our facilities and guest experience. Thank you once again for your kind words and for recommending us with such a high rating. We hope to have the pleasure of welcoming you back to Best Western Ilford Hotel in the future! Best Regards, Hotel Management Best Western Ilford Hotel

    Responded September 04, 2026
    Best Western Ilford Hotel
  3. 8.8Excellent

    Paula from United Kingdom
    Solo traveler
    Double
    Stayed 1 night in June 2026

    “Great for our needs”

    Great value, very helpful staff, very clean room. Not the most comfortable bed and no air conditioning or fan so the room was hot, but not unexpected for the price. Lots of noise from outside overnight but otherwise it was a great location for us, close to the station. Would probably stay again but with ear plugs!

    Reviewed July 02, 2026

    Dear Paula, Thank you very much for taking the time to share your feedback. We are pleased to hear that your stay was great for your needs and that you found the hotel good value, the staff very helpful, the room very clean, and the location convenient, especially being close to the station. We are sorry to hear that the bed was not as comfortable as expected and that the room felt warm during your stay. We also regret that outside noise disturbed you overnight. Your comments regarding room comfort, fans, and noise have been noted and shared with the team for review. Thank you again for your balanced feedback. We are pleased that you would consider staying with us again, and we hope to welcome you back in the future. Kind regards, Hotel Manager

    Responded July 04, 2026
    Best Western Ilford Hotel
  4. 9.6Exceptional

    Grzegorz from United Kingdom
    Solo traveler
    Small Double
    Stayed 1 night in September 2026

    “Exceptional”

    Nice accommodation in Ilford area. Good location to shops, tube station banks, restaurants, sainsbury store and many more. I recommend.

    Reviewed September 15, 2026

    Dear Grzegorz, Thank you very much for your wonderful review and for rating your stay so highly. We are delighted to hear that you enjoyed your stay and found our location convenient, with shops, restaurants, Sainsbury’s, banks and public transport all within easy reach. We truly appreciate your recommendation and kind feedback. We look forward to welcoming you back to Best Western Ilford Hotel on your next visit to the area. Kind Regards, Hotel Management Best Western Ilford Hotel

    Responded September 17, 2026
    Best Western Ilford Hotel
  5. 10.0Exceptional

    Will from United Kingdom
    Solo traveler
    Single
    Stayed 1 night in May 2026

    “Excellent hotel ”

    A really great hotel. Great location - very close to the tube. Welcoming staff - I believe one of the staff was in training - he was great, very conscientious and I'm sure he will be a credit to the hotel. My room was spotless and very comfortable. I will stay here again.

    Reviewed May 21, 2026

    Dear Will, Thank you very much for your excellent review and for choosing to stay at Best Western Ilford Hotel. We are truly delighted to hear that you had such a positive experience with us. It is wonderful to know that you enjoyed our convenient location close to the tube station, the cleanliness and comfort of your room, and the welcoming service provided by our team. We especially appreciate your kind comments regarding our trainee staff member. Your encouraging feedback means a great deal and will certainly motivate him as he continues his training and development with us. Thank you once again for your lovely review and recommendation. We look forward to welcoming you back again during your next visit to London. Kind regards, Hotel Management Best Western Ilford Hotel

    Responded May 22, 2026
    Best Western Ilford Hotel
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