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Ascott Jakarta offers comfortable apartments with full kitchens, spa, pool, and jogging track. Nearby dining and entertainment options within walking distance. Delectable menu in the restaurant. Free private parking available. Stay at Ascott Jakarta in the vibrant Thamrin neighborhood of Jakarta. Enjoy luxury, convenience, and stunning city views from private balconies/terraces. Amenities include an outdoor pool, steam room, air conditioning, and complimentary Wi-Fi. Explore upscale shopping malls, a delectable culinary scene, and popular landmarks like National Museum and Istiqlal Mosque, all within easy reach. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Jakarta
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Pets allowed
Car park
Kids club
Tennis court
Shuttle service
Free Wi-Fi in all rooms!
19 travelers have booked today.
Location rating score
Value for money | 8.7 |
Distance to city center | 10 km |
Location rating | 9.4 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 10.8 km |
Does Ascott Jakarta have a swimming pool?
While relaxing at Ascott Jakarta, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.
Does Ascott Jakarta provide an option for contactless check-in and check-out?
At Ascott Jakarta, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
What is the typical travel time to a nearby airport from Ascott Jakarta?
The average travel time to get from Ascott Jakarta to the airport is 50 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Ascott Jakarta?
Ascott Jakarta's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do travelers generally stay at Ascott Jakarta?
Verified past guests that have stayed at Ascott Jakarta had an average nightly stay of 2 nights at this property.
What is the verified guest review consensus about Ascott Jakarta's view?
74.0% of our past guest critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Ascott Jakarta down in the review section.
What is the typical rating that verified Couples' have given to Ascott Jakarta?
Past couple travelers that have stayed at this property have given Ascott Jakarta an average rating of 8.6. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with older children have given to Ascott Jakarta?
Past families with older children that have stayed at this property have given Ascott Jakarta an average rating of 9.0. You can check out more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Ascott Jakarta?
Verified group travelers that have stayed at this property have given Ascott Jakarta an average rating of 8.7. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What famous shopping locations are close by Ascott Jakarta?
Shopping options in Ascott Jakarta’s Thamrin neighborhood include Grand Indonesia Mall.
What time is check-in and check-out at Ascott Jakarta?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.
What is the closest airport to Ascott Jakarta?
The closest airport to Ascott Jakarta is Halim Perdanakusuma International Airport, 11.0 km away.
Luxury and Convenience at Ascott Jakarta
Welcome to Ascott Jakarta, a luxurious 5-star hotel located in the heart of Jakarta, Indonesia. With its prime location and impeccable service, Ascott Jakarta offers both business and leisure travelers a comfortable and convenient stay.
Built in 1995 and last renovated in 2014, Ascott Jakarta boasts 202 well-appointed rooms, each designed with a perfect blend of modern elegance and traditional Indonesian touches. Whether you are staying for a short business trip or a long vacation, you will find all the amenities you need for a comfortable and enjoyable stay.
Check-in at Ascott Jakarta begins at 2:00 PM, allowing you to settle in and start your Jakarta adventure at your own pace. The friendly and professional staff will be there to assist you throughout your stay, ensuring that your needs are met and any queries are promptly addressed. Check-out time is at 12:00 PM, giving you ample time to relax and prepare for your departure.
Conveniently located just 10 kilometers away from the city center, Ascott Jakarta offers easy access to Jakarta's vibrant attractions, shopping malls, and business districts. If you are flying in, the hotel is approximately 50 minutes away from the airport, making it a convenient choice for travelers.
Please note that Ascott Jakarta has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. Please contact the hotel directly for more information. Additionally, if you are traveling with your furry friends, Ascott Jakarta allows up to 3 pets per room, ensuring that your beloved pets can also enjoy a comfortable stay with you.
Experience luxury, convenience, and warm Indonesian hospitality at Ascott Jakarta. Book your stay now and create unforgettable memories in the bustling city of Jakarta.
Relax and Unwind at Ascott Jakarta's Luxurious Entertainment Facilities
Ascott Jakarta offers a range of top-notch entertainment facilities that are sure to leave guests feeling relaxed and rejuvenated. Indulge in a soothing massage at the hotel's spa, where skilled therapists will melt away your stress and tension with their expert hands. After your massage, head to the sauna and steam room to detoxify your body and cleanse your pores. The sauna's dry heat will help to improve circulation and promote relaxation, while the steam room's moist heat will open up your pores and leave your skin glowing. Whether you're looking to unwind after a long day of sightseeing or simply want to treat yourself to some well-deserved pampering, Ascott Jakarta's entertainment facilities are the perfect place to escape and rejuvenate.
Stay Active at Ascott Jakarta's Sports Facilities
Ascott Jakarta is the perfect choice for fitness enthusiasts and sports lovers. With a range of top-notch sports facilities, guests can stay active and enjoy a variety of activities during their stay.
Start your day with a workout at the fully equipped fitness center. Featuring state-of-the-art equipment, this fitness center offers everything you need for a complete workout session. Whether you prefer cardio exercises or strength training, you'll find a wide selection of machines and free weights to suit your fitness goals.
For those who love tennis, Ascott Jakarta boasts well-maintained tennis courts. Grab your racket and challenge your friends or family to a friendly match. The courts are spacious and provide a great environment for both beginners and experienced players to improve their skills.
After a workout or a game of tennis, take a refreshing dip in the outdoor pool. Surrounded by lush greenery, the pool offers a tranquil oasis in the heart of the city. Whether you want to swim a few laps or simply relax by the poolside, this is the perfect spot to unwind and soak up the sun.
Best of all, these sports facilities are available to guests free of charge. So, whether you're a fitness enthusiast or simply looking to stay active during your stay, Ascott Jakarta has you covered. Book your stay now and experience the ultimate combination of comfort and fitness at this exceptional hotel.
Convenience at its Finest: Ascott Jakarta's Exceptional Facilities
Ascott Jakarta is committed to providing an exceptional stay experience with its wide range of convenience facilities. From the moment you step into the hotel, you will be greeted with a warm welcome and impeccable service. The hotel offers a laundry service and dry cleaning facilities, ensuring that your clothes are always fresh and clean during your stay. Whether you need a quick snack or forgot to pack an essential item, the convenience store on-site has got you covered. With daily housekeeping services, you can relax and enjoy a tidy and well-maintained room throughout your stay.
Ascott Jakarta also offers a range of services to make your stay even more convenient. The hotel provides room service, allowing you to enjoy delicious meals in the comfort of your own room. Safety deposit boxes are available to store your valuable belongings, giving you peace of mind during your stay. The friendly and knowledgeable concierge team is ready to assist you with any inquiries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, ensuring that you can easily stay in touch with loved ones or catch up on work. With luggage storage facilities, you can explore the city without the burden of your bags.
At Ascott Jakarta, convenience is a top priority, and the hotel's exceptional facilities are designed to cater to your every need. Whether you are traveling for business or leisure, you can expect a comfortable and hassle-free stay at this remarkable hotel.
Convenient Transport Facilities at Ascott Jakarta
Ascott Jakarta offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides airport transfer services, allowing guests to arrive and depart from Jakarta with ease. Whether you are traveling for business or leisure, this service ensures a smooth transition to and from the airport.
For guests who prefer to drive, Ascott Jakarta offers a spacious and secure car park onsite. The self-parking facility allows guests to park their vehicles conveniently, providing peace of mind during their stay. What's more, the hotel offers complimentary car park services, allowing guests to save on parking fees while enjoying their time in Jakarta.
In addition to the car park, Ascott Jakarta also offers car hire services for guests who wish to explore the city at their own pace. With this convenient option, guests can easily visit popular attractions and discover the vibrant culture of Jakarta. For those who prefer the convenience of taxis, the hotel also provides a reliable taxi service, ensuring that guests can easily navigate the city and reach their desired destinations. Whether you choose to drive or rely on the hotel's transport services, Ascott Jakarta ensures a seamless and enjoyable travel experience for all its guests.
Luxurious Amenities and Comfortable Accommodations at Ascott Jakarta
Ascott Jakarta offers a range of top-notch room facilities to ensure a luxurious and comfortable stay for guests. Each room is equipped with air conditioning, allowing you to create the perfect temperature for your ultimate relaxation. Wrap yourself in plush bathrobes provided in every room, adding an extra touch of indulgence to your stay. Leave your hair dryer at home as Ascott Jakarta provides one in each room, ensuring you can style your hair effortlessly before heading out to explore the city.
Entertainment is never an issue at Ascott Jakarta, with televisions in every room. Enjoy your favorite shows and movies from the comfort of your bed or unwind after a long day of sightseeing. The mini bar in each room offers a selection of refreshing beverages and snacks, perfect for those late-night cravings. Stay connected with satellite/cable TV, providing a wide range of channels to suit every preference. Additionally, each room is equipped with a refrigerator, allowing you to store your favorite drinks or leftovers from the delicious local cuisine you've discovered during your stay.
Indulge in a Culinary Delight at Ascott Jakarta's Dining Facilities
Ascott Jakarta offers a range of dining facilities that are sure to satisfy even the most discerning palates. Whether you're in the mood for a gourmet meal or a quick bite, this hotel has you covered.
The on-site restaurant serves up a delectable array of international and local cuisines, prepared by skilled chefs using the freshest ingredients. With its elegant ambiance and attentive service, it's the perfect place to enjoy a leisurely meal with friends, family, or colleagues.
For those who prefer dining in the comfort of their own room, Ascott Jakarta also provides room service. You can indulge in a delicious meal or snack without having to leave the comfort of your suite.
To start your day off right, make sure to visit the halal restaurant for a scrumptious breakfast buffet. With a wide selection of both local and international dishes, there's something to suit every taste.
Additionally, Ascott Jakarta ensures that your dining experience is always top-notch by providing daily housekeeping. This means that the dining facilities are always clean and well-maintained, allowing you to fully enjoy your meal without any worries.
Whether you're a food enthusiast or simply looking for a convenient dining option, Ascott Jakarta's dining facilities are sure to impress. From the restaurant and room service to the halal breakfast buffet, you'll be treated to a culinary journey that will leave you wanting more.
Luxurious and Spacious Rooms at Ascott Jakarta
Experience the epitome of luxury and comfort at Ascott Jakarta, where a range of exquisite room offerings awaits you. From the expansive 1-Bedroom Premier Suite, boasting 80 square meters of space and a plush King Bed, to the grandeur of the 3-Bedroom Premier Suite, spanning 166 square meters and featuring a King Bed, Queen Bed, and two Single Beds, there is a room to suit every traveler's needs.
Indulge in the elegance of the 2-Bedroom Executive Apartment, offering 125 square meters of opulent living space, complete with a King Bed and two Single Beds. For those seeking even more room to relax, the 2-Bedroom Premier Apartment provides a generous 141 square meters of space, with a King Bed and two Single Beds.
Booking your stay at Ascott Jakarta through Agoda ensures that you not only enjoy the best prices available, but also a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily browse and select your preferred room type, making your reservation process seamless and convenient. Don't miss out on the opportunity to experience luxury and convenience at Ascott Jakarta - book your stay today on Agoda!
Discover the Vibrant Neighborhood of Thamrin in Jakarta
Located in the heart of Jakarta, Thamrin is a bustling neighborhood that offers a perfect blend of modernity and tradition. This vibrant area is known for its upscale shopping malls, luxurious hotels, and vibrant nightlife, making it a popular destination for both locals and tourists.
Thamrin is home to some of the city's most iconic landmarks, including the National Monument (Monas) and the Istiqlal Mosque. Visitors can explore the rich history and culture of Jakarta by visiting these architectural marvels. For those who love shopping, Thamrin is a paradise with numerous shopping malls such as Plaza Indonesia and Grand Indonesia. These malls offer a wide range of international and local brands, as well as a variety of dining options.
In the evening, Thamrin comes alive with its vibrant nightlife scene. From trendy rooftop bars to cozy cafes, there is something for everyone. Visitors can enjoy a drink with a stunning view of the city skyline or relax in a cozy corner while sipping a cup of traditional Indonesian coffee.
With its central location, Thamrin is also a convenient base for exploring other parts of Jakarta. The area is well-connected with public transportation, making it easy to visit attractions like Kota Tua (Old Town) and Taman Mini Indonesia Indah.
Whether you are a history buff, a shopaholic, or a food lover, Thamrin has something to offer for everyone. Immerse yourself in the vibrant atmosphere of this neighborhood and experience the best of Jakarta during your stay at Ascott Jakarta.
Traveling from the Airport to Ascott Jakarta: A Seamless Journey to Luxury
Nestled in the heart of Jakarta's bustling Thamrin district, Ascott Jakarta offers a luxurious and convenient stay for travelers visiting the Indonesian capital. Getting to Ascott Jakarta from the nearest airports is a breeze, ensuring a seamless journey from the moment you touch down.
If you're arriving at Soekarno-Hatta International Airport, the main gateway to Jakarta, you have several transportation options to reach Ascott Jakarta. The most convenient and hassle-free choice is to take a taxi or a ride-hailing service from the official taxi stand or app-based services available at the airport. The journey to Ascott Jakarta takes around 45 minutes, depending on traffic conditions, and offers a glimpse of Jakarta's vibrant cityscape. Alternatively, you can also opt for the airport train, which connects Soekarno-Hatta Airport to Sudirman Baru Station. From there, it's a short taxi ride to Ascott Jakarta.
For travelers arriving at Halim Perdanakusuma International Airport, located closer to Jakarta's city center, reaching Ascott Jakarta is even more convenient. Similar to Soekarno-Hatta Airport, you can easily find taxis or book a ride-hailing service to take you directly to Ascott Jakarta. The journey typically takes around 30 minutes, allowing you to settle into the comforts of your luxurious accommodation in no time.
Whether you choose to arrive at Soekarno-Hatta International Airport or Halim Perdanakusuma International Airport, getting to Ascott Jakarta is a stress-free experience. With various transportation options available, you can focus on enjoying your stay and exploring the vibrant city of Jakarta.
Explore the Vibrant Surroundings of Ascott Jakarta
Located in the heart of Jakarta, Ascott Jakarta offers easy access to several prominent landmarks and attractions. General Soedirman Street, one of the city's main thoroughfares, is just a stone's throw away from the hotel. This bustling street is lined with trendy cafes, restaurants, and shops, making it a perfect spot for a leisurely stroll or a shopping spree. As you explore General Soedirman Street, you'll also come across the iconic Welcome Statue, a symbol of Jakarta's warm hospitality and vibrant culture. Take a moment to admire this impressive sculpture and capture some memorable photographs.
In addition to these landmarks, Ascott Jakarta is conveniently situated near various other attractions. Just a short distance away, you'll find the National Monument, a towering structure that represents Indonesia's struggle for independence. Climb to the top for breathtaking views of the city skyline. For art enthusiasts, the National Gallery of Indonesia is a must-visit. This prestigious museum showcases a vast collection of Indonesian artworks, providing a fascinating insight into the country's rich cultural heritage. With so much to explore in the vicinity, Ascott Jakarta is the perfect base for both business and leisure travelers seeking an immersive experience in Jakarta.
A Gastronomic Adventure Awaits
Ascott Jakarta is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the authentic flavors of Indonesian cuisine at Nasi Goreng Kambing Kebon Sirih or Seribu Rasa Menteng, where you can savor traditional dishes like nasi goreng and rendang. For those craving Japanese cuisine, head to Shabu-Shabu Letasu or Genki Sushi - Grand Indonesia for a delectable sushi feast. Plataran Menteng and Melly's Garden offer a charming ambiance and a diverse menu that includes both local and international dishes. If you're in the mood for Malaysian cuisine, Penang Bistro - Kebon Sirih is a must-visit. Seafood lovers will be delighted by the fresh catches at Pelangi Seafood Menteng. For a taste of traditional Indonesian street food, make your way to Sop konro Cendana. With such a wide array of culinary delights just steps away from Ascott Jakarta, your taste buds are in for a treat.
Affordable Luxury at Ascott Jakarta
Experience the pinnacle of luxury without breaking the bank at Ascott Jakarta. With an average price of just $119 per room, this upscale hotel offers exceptional value for money in the heart of Jakarta, Indonesia.
Compared to the average price of a hotel room in the city, which stands at $44, Ascott Jakarta provides an unparalleled level of comfort and sophistication at an affordable rate. Whether you're traveling for business or leisure, you'll find that the spacious and elegantly appointed rooms at Ascott Jakarta offer a tranquil retreat from the bustling city.
Indulge in the hotel's world-class amenities, including a fitness center, swimming pool, and spa facilities, all included in the price of your stay. With its prime location in the prestigious Thamrin district, Ascott Jakarta is surrounded by a wealth of dining, shopping, and entertainment options, ensuring that your stay is both convenient and memorable. Book your stay at Ascott Jakarta today and experience luxury without the hefty price tag.
Excellent Staff Service and Beautifully Appointed Suites
Ascott Jakarta offers beautifully appointed suites with good facilities. The staff is friendly and provides excellent service, making guests feel welcomed and well taken care of. The rooms are very spacious and well-designed, with a clean and comfortable atmosphere. The hotel's location is also convenient, and guests can enjoy a delicious and high-quality breakfast. Whether traveling with family or on a business trip, Ascott Jakarta is a great choice for a comfortable and enjoyable stay.
A Luxurious Stay with Exceptional Service at Ascott Jakarta
Ascott Jakarta is a hotel that truly stands out, as evidenced by its exceptional customer ratings. With an impressive overall score of 8.7, this hotel offers an experience that exceeds expectations in every aspect. Guests particularly appreciate the value they receive, with an 8.7 rating for value, ensuring that their stay is worth every penny.
One of the highlights of Ascott Jakarta is its top-notch facilities, which have earned an impressive rating of 8.3. From the well-equipped fitness center to the refreshing swimming pool, guests have access to a range of amenities that cater to their every need. Whether you're looking to stay active or unwind after a long day of exploring the city, Ascott Jakarta has you covered.
While the food and dining rating may be 6.6, guests can rest assured that they won't be disappointed with the culinary offerings in the area. With Jakarta's vibrant food scene just a stone's throw away, guests have a plethora of dining options to choose from. The hotel's prime location, with a stellar rating of 9.4, ensures that guests are within easy reach of some of the city's best restaurants and cafes.
Cleanliness is of utmost importance at Ascott Jakarta, and it shows in their impressive rating of 8.7. Guests can expect spotless rooms and well-maintained public areas, creating a comfortable and hygienic environment throughout their stay. Additionally, with a rating of 8.3 for comfort, guests can indulge in a restful night's sleep on the hotel's cozy beds.
What truly sets Ascott Jakarta apart is its exceptional staff performance, with a rating of 8.8. The dedicated and friendly staff go above and beyond to ensure that guests have a memorable stay. From providing personalized recommendations to promptly addressing any concerns, the staff at Ascott Jakarta consistently deliver outstanding service.
With its luxurious accommodations, excellent facilities, prime location, and exceptional service, Ascott Jakarta is the perfect choice for a memorable stay in Jakarta. Whether you're a leisure traveler or a business guest, this hotel guarantees a remarkable experience that will leave you wanting to come back for more.
Excellent8.4
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 1 year(s).
Mini Market On-Site open from 07:00 AM to 07:00 PM
Serumpun Restaurant will be open from 06:00 AM to 10:30 PM (Monday – Friday) and 07:00 AM to 11:00 PM (Saturday – Sunday).
On-Site mini-market opens from 07:00 AM to 10:00 PM.
Gym and swimming pool will be open from 07:00 AM to 08:00 PM.
Room service will be available from 12:00 AM - 22:30PM
Provided by verified guests of
Excellent
Show reviews that mention
560 meters to public transportation
Airport transfer
Located in heart of Jakarta
Free Wi-Fi in all rooms!
Jakarta Staycation”
After a exhausting golf tour in Jakarta and Bogor and four consecutive golfing events I desperately need a good rest. I have not been to Grand Indonesia before, known as one of the sought after attractions by travellers and tourists alike. So I decided to stay to the nearest Hotel. What a pleasant surprise when I get an upgrade upon arrival. The staffs are simply kind and helpful with smile everything you meet them as if we have known each other for years. One cosy bedroom apartment is just what you needed if you are either a solo traveller or a couples. The room is spacious, comfort and clean. It just need some scent perhaps aromatherapy of some sort to complement the room. I ve some issue with the bathtub and was quickly resolved by the dedicated staff. Well the breakfast is okay. I guess the Hotel needs to put more variety in it perhaps more local delicacy. Grand Indonesia and Plaza Indonesia is just within walking distance if you are looking for branded items. Many restaurants you can choose to satisfy your taste bud. I was unlucky Remboelan Restaurant was temporarily closed for renovation. I went to Senayan City but the Remboelan branch is also under renovation. Pasar pagi at the back alley offer many local delicacy if you want to try something different, like pecal, nasi uduk and gorengan. Restaurant Sederhana is just a walk away from Thamrin City Mall. Bakso outlets and ayam goreng Imaz can be seen from your room window. I would say Ascot Jakarta will be one of the top choice for your short stay rendezvous in Jakarta and not that far from the Airport. Grab car is always available and grab food as well. So why wait ? Book your room at Ascot Jakarta without any doubt right away. See you again soon.
Dear Mohd, Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you back to Ascott Jakarta Kind regards, Sherwin Supriadi Haryoso Guest Service Manager
Exceptional”
Booked this 2-room for 3nites when in Jakarta. Perhaps can consider bottled drinks in the room for the guests, instead of the dispensable water container placed in the room. Room is spacious for my group of 4 adults. Kitchen is fully equipped with utensils and a new sponge is placed at the sink for use. 2 long and 2 short bath robes are available upon check-in in the wardrobe. The fridge and kitchen and microwave are clean upon checking, enough bowls and plates and utensils too. We tried the breakfast for 1 morning, the spread was below our expectation. Could make the breakfast spread of a more variety for hotel guests. Check-in was smooth although many guests waiting for their keys.
Dear Marianna, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regards of the other aspects at which did not meet your expectations. Rest assure we have shared your feedback to the related Department, also the Restaurant which is a third Party vendor to ensure this will not re-occur in the future. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Sherwin Supriadi Haryoso Guest Service Manager
Amazing Stay”
We booked the three bedrooms premier, check in proses was long and very late because they were still doing the cleaning when we arrived at the hotel at almost 4pm. We were only given free breakfast for five people to compensate the late check in. Aside from that, the hotel was perfect in terms of location, it is in the center of Grand Indonesia, Plaza Indonesia and Thamrin City. The staffs were amazing! I can't say it enough. They were very helpful, accommodating and always smiling and ready to serve you. In terms of facilities, it is clean but dated. Some facilities were not readily available in the room you have to ask for it such as: iron and the board. Overall, our stay was enjoyable and memorable. Would definitely come back and highly recommended .
Dear Abdul, Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you back to Ascott Jakarta Kind regards, Sherwin Supriadi Haryoso Guest Service Manager
Clean and Comfortable ”
Toom was clean and we get to checked in early. Having an almost 2 year old toddler is not easy to handle but the hotel room was so clean and staff are all very friendly and welcoming. Distance between the major malls are also an advantage staying over this hotel. No macet and no time to waste. This was my second time here and definitely my go to hotel in Jakarta.
Dear Nik, Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso Guest Service Manager
a very pleasant comfortable stay”
We totally enjoyed our stay here! It was strategically located with Grand Indonesia just across the hotel. Everything was great - the staffs were extremely helpful and polite! Their hospitality was impressive. We also had a great massage at the in house AME Spa. Bed and pillows were comfortable. The place is a bit old but it was relatively clean and well maintained. The only downside is that the toilet lacks ventilation and the bathtub is quite deep to get into, and at times was slippery- so could be hazardous esp for kids and elderly. Otherwise i would rate it 10/10!
Dear Patricia, Thank you so much for your kind review and we will share your feedback to the team. Thank you so much for your feedback in regards to the Bathroom, we will share this to the related Department for future improvements. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso Guest Service Manager