Arrow On Swanston

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

488 Swanston Street, Melbourne CBD, Melbourne, Australia, 3053

Highlights

Accessible kitchen

- In‑room kitchenettes come with fridge, microwave, stove, kettle and to...

Kitchenware are supplied, so we can cook.
Ideal location

- Right on Swanston Street with a tram stop at the door and walking dist...

Close to public transport, nice staff, rooms are nice.
Top value

- Many guests call this property good value — affordable rates, central...

Great value and a great experience overall.
Highly rated by business travelers

Great food & dining

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Bar

Sauna

Family room

About us

Arrow On Swanston is an ideal urban retreat for two travelers, featuring a rooftop lounge with stunning CBD views, an outdoor lap pool, and a sauna. Enjoy comfort and easy access to local culture and cuisine for a memorable city center stay. Located in Melbourne CBD, Arrow On Swanston allows easy access to landmarks like Federation Square and the Royal Botanic Gardens. Guests can unwind in the stylish bar after a swim in the outdoor pool or relax in the shared lounge. Each room features a balcony and free Wi-Fi with fantastic views of the city skyline. Just a short walk away are historic Flinders Street Railway Station and the lively Block Arcade, enhancing your urban adventure. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

21 travelers have booked today.

Location 8.4
Room comfort and quality 7.4
Value for money 7.4
Service 7.3

Based on 17,257 verified reviews

Location

8.4

Room comfort and qua...

7.4

Value for money

7.4

Service

7.3

Cleanliness

7.0

Facilities

6.7

  • "The bed was comfortable and the check-in process was smooth."
  • "It was good value with good location and comfortable room."
  • "I’d happily stay here again on my next visit to Melbourne."
  • "For the price the rooms are comfortable, clean and quiet."
  • "Great as usual, have stayed here quite a few times now."
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Nearest transportation options

Russell St - Stop 7 is within 0.9 km

Yarra Trams is within 0.91 km

See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 148 places in walking distance!

Parking
Available
Walkable places
Swanston Street
140 m
Hardrock@Verve Indoor Climbing Centre
150 m
RMIT University
200 m
Lin's Asian Grocery
210 m
Trades Hall
260 m
Popular landmarks
Queen Victoria Market
600 m
Melbourne Museum
780 m
Block Arcade
1.1 km
SEA LIFE Melbourne Aquarium
1.7 km
Eureka Skydeck
1.7 km
Closest landmarks
RMIT Bicycle Parking
160 m
AVIS Car Rental
200 m
Kim Lim Car Park
240 m
Central City Community Health Service
240 m
Europcar
280 m

Good to know

Value for money7.4
Distance to city center1 km
Location rating8.4
Nearest airportEssendon Airport (MEB)
Distance to airport10.5 km

Select your room

1/18

Two Bedroom Apartment

46 m²/495 ft²
Max 3 adults
1 double bed / 1 single bed
  • 2 bedrooms

1/18

Deluxe One Bedroom Apartment

31 m²/334 ft²
Max 3 adults
1 queen bed or 1 sofa bed
1/18

One Bedroom Apartment

27 m²/291 ft²
Max 2 adults
1 double bed
1/18

Deluxe 2-Bedroom Apartment

28 m²/301 ft²
Max 4 adults
1 single bed / 1 queen bed / 1 sofa bed
  • City view

  • 2 bedrooms

1/18

Family Penthouse Apartment

75 m²/807 ft²
Max 5 adults
2 double beds / 1 sofa bed
Fits groups
  • Outdoor view

1/18

Standard Studio

19 m²/205 ft²
Max 2 adults
1 double bed
Preferred by Couples
1/18

Four-Bedroom Penthouse Apartment

150 m²/1615 ft²
Max 8 adults
1 sofa bed / 1 single bed / 2 single beds / 1 queen bed / 1 queen bed
  • Outdoor view

  • 4 bedrooms

  • 2 bathrooms

1/18

Deluxe King Studio

38 m²/409 ft²
Max 3 adults
1 single bed and 1 king bed
1/18

Two Single Bedroom Apartment

43 m²/463 ft²
Max 2 adults
1 single bed / 1 single bed
  • City view

  • 2 bedrooms

1/18

Penthouse Suite

90 m²/969 ft²
Max 3 adults
1 queen bed / 1 sofa bed
  • Outdoor view

Frequently asked questions

Experience your holiday the perfect way with a drink in your hand at Arrow On Swanston's bar readily available right in front of your doorstep for whenever you need a sip or two.

The average travel time to get from Arrow On Swanston to the airport is 20 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While lodging at Arrow On Swanston, cherish your morning or evening walk at nearby park which include Alumni Courtyard, RMIT A'Beckett Urban Square, and Lincoln Square.

Arrow On Swanston expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Arrow On Swanston has a total of 100 rooms.

The typical room rate for Arrow On Swanston in the past month is 123.78 AUD, compared to city's average of 177.86 AUD.

Arrow On Swanston can speak a total of 11 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international vacationers, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

The nearest train, metro, or bus station is Russell St - Stop 7, 900.3 m away from Arrow On Swanston.

The nearest airport to Arrow On Swanston is Essendon Airport, 10.0 km away.

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More about Arrow On Swanston

More about Arrow On Swanston

Experience Comfort and Convenience at Arrow On Swanston

Welcome to Arrow On Swanston, a modern and stylish 3.5-star hotel located in the heart of Melbourne, Australia. With its prime location just 1 km from the city center, this hotel offers the perfect base for both business and leisure travelers. Boasting 100 well-appointed rooms, Arrow On Swanston provides a comfortable and convenient stay for all guests. Step into the sleek and contemporary lobby of Arrow On Swanston and be greeted by friendly and attentive staff who are committed to ensuring your stay is nothing short of exceptional. The hotel's modern design and stylish decor create a welcoming atmosphere that is sure to impress. With its last renovation in 2011, this hotel offers a fresh and updated experience for guests. Check-in at Arrow On Swanston begins at 02:00 PM, allowing you to start your Melbourne adventure without delay. The hotel's convenient location also means that it is only a short 20-minute drive from the airport, making it easily accessible for travelers. Check-out is until 10:00 AM, giving you ample time to pack up and bid farewell to this vibrant city. Please note that Arrow On Swanston has a child policy in place. While children are welcome to stay at the hotel, they may not stay free of charge and there may be additional charges. This policy ensures a peaceful and comfortable stay for all guests. Whether you are visiting Melbourne for business or pleasure, Arrow On Swanston provides the perfect blend of comfort, convenience, and style. Book your stay today and experience all that this modern hotel has to offer.

Endless Entertainment at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia, offers a wide range of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to indulge in some retail therapy, unwind with a refreshing drink, pamper yourself at the salon, relax in the sauna, or socialize in the shared lounge/TV area, this hotel has it all. Step outside the comfort of your room and explore the variety of shops located within the hotel. From fashion boutiques to souvenir stores, you'll find everything you need just a few steps away. After a day of shopping, head to the bar and treat yourself to a delicious cocktail or a glass of wine. The friendly bartenders will ensure you have a great time, whether you're enjoying a drink alone or socializing with fellow travelers. For those in need of some pampering, the hotel's salon is the perfect place to rejuvenate. Indulge in a relaxing massage, get a new haircut, or enjoy a luxurious facial treatment. The skilled staff will cater to your every need, leaving you feeling refreshed and revitalized. To unwind and recharge, make use of the sauna facilities. Sweat away the stress and toxins in the soothing heat, leaving your body and mind feeling renewed. Afterward, head to the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with other guests. With its array of entertainment facilities, Arrow On Swanston ensures that there is never a dull moment during your stay. Whether you're in the mood for shopping, relaxation, or socializing, this hotel has something for everyone. Book your stay now and experience the ultimate in entertainment and comfort.

Stay Active at Arrow On Swanston's Impressive Sports Facilities

At Arrow On Swanston, staying active and maintaining your fitness routine is made easy with a range of top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind after a long day of exploring Melbourne, this hotel has you covered. Start your day off right by hitting the on-site fitness center. Equipped with state-of-the-art exercise machines and weights, you can enjoy a refreshing workout and stay in shape during your stay. The fitness center is free for all guests, allowing you to maintain your fitness routine without any additional costs. After a challenging workout, take a dip in the hotel's inviting outdoor pool. Surrounded by lush greenery, the pool provides a serene and tranquil atmosphere for relaxation. Whether you prefer to swim laps or simply lounge by the poolside, this refreshing oasis is the perfect place to unwind and recharge. With its impressive sports facilities, Arrow On Swanston ensures that guests can stay active and enjoy their stay to the fullest. Whether you're looking to break a sweat in the fitness center or take a refreshing dip in the outdoor pool, this hotel has everything you need to stay fit and rejuvenated during your stay in Melbourne.

Convenience at Your Fingertips

Arrow On Swanston in Melbourne, Australia, offers a wide range of convenience facilities to ensure a seamless and comfortable stay for all guests. With a laundry service available on-site, you can effortlessly keep your wardrobe fresh and clean throughout your trip. If you prefer to dine in the comfort of your room, the hotel's room service is ready to cater to your cravings, offering a delectable selection of dishes delivered straight to your door. The friendly concierge team at Arrow On Swanston is always at your service, ready to assist you with any inquiries or requests you may have. Stay connected with friends and family or catch up on work with the complimentary Wi-Fi available in public areas. For guests who smoke, there is a designated smoking area provided to ensure a comfortable environment for everyone. Additionally, the hotel offers free Wi-Fi in all rooms, allowing you to stay connected and browse the internet at your convenience. Luggage storage is available for those who arrive early or depart late, ensuring you can explore the city without the burden of your belongings. A vending machine and convenience store are also conveniently located on-site, providing easy access to snacks and essentials. With daily housekeeping, you can expect a clean and tidy room throughout your stay at Arrow On Swanston.

Convenient Transport Facilities at Arrow On Swanston

At Arrow On Swanston, we understand the importance of convenient transport options for our guests. That's why we provide a range of transport facilities to ensure a hassle-free stay. Our hotel features an onsite car park, allowing guests to conveniently park their vehicles without any worries. Please note that car park charges are applied. For those who prefer not to drive, we also offer a taxi service, making it easy to explore the vibrant city of Melbourne. Our friendly staff will be more than happy to assist you with arranging a taxi to take you to your desired destinations. Whether you're heading to the iconic Federation Square or the bustling Queen Victoria Market, our taxi service will ensure you reach your destination in no time. Additionally, Arrow On Swanston is located in a prime location, providing easy access to public transportation. The nearby tram stops offer a convenient way to explore Melbourne's top attractions, including the famous Melbourne Cricket Ground and the picturesque Royal Botanic Gardens. With our excellent transport facilities, your stay at Arrow On Swanston will be both comfortable and convenient.

Comfort and Convenience at Arrow On Swanston

At Arrow On Swanston, we prioritize the comfort and convenience of our guests. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a pleasant stay. Stay cool and refreshed with the air conditioning provided in every room, allowing you to escape the heat of Melbourne's summers. Kick back and relax with a selection of inhouse movies available on the television, providing entertainment for those cozy nights in. For those who like to stay well-groomed while traveling, you'll find a hair dryer in each room, making it easy to style your hair before heading out to explore the vibrant city. Our rooms also feature a balcony or terrace, offering a private outdoor space where you can enjoy a breath of fresh air or take in the city views. Stay connected and entertained with satellite/cable TV, providing a wide range of channels to choose from. Additionally, each room is equipped with a refrigerator, allowing you to store and cool your drinks and snacks. At Arrow On Swanston, we strive to provide our guests with a comfortable and convenient stay. Our room facilities are designed to enhance your experience, ensuring that you have everything you need for a memorable stay in Melbourne, Australia.

Indulge in a Variety of Dining Options at Arrow On Swanston

At Arrow On Swanston, guests can indulge in a variety of dining options to satisfy their cravings. Start your day with a freshly brewed cup of coffee at the hotel's cozy coffee shop, where you can relax and enjoy the aroma of freshly roasted beans. For a more substantial meal, head to the on-site restaurant, where you can savor a delicious selection of local and international dishes. The restaurant offers a warm and inviting ambiance, perfect for a casual meal or a special occasion. If you prefer to dine in the comfort of your own room, Arrow On Swanston also offers convenient room service. Whether you're craving a late-night snack or a full meal, the hotel's room service menu has a wide range of options to choose from. The friendly and attentive staff will ensure that your meal is delivered promptly and to your satisfaction. To make your stay even more enjoyable, Arrow On Swanston provides daily housekeeping services. You can relax and unwind knowing that your room will be cleaned and tidied up each day, allowing you to fully enjoy your dining experiences without any worries.

Comfort and Variety at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia offers a wide range of spacious and comfortable rooms to cater to every traveler's needs. From the 2 Single Bed Superior Room, perfect for friends or colleagues traveling together, to the expansive 4-Bedroom Penthouse, ideal for larger groups or families, there is a room for everyone at Arrow On Swanston. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy-to-use platform, you can secure your preferred room at Arrow On Swanston with just a few clicks. Whether you're looking for a cozy Deluxe King Studio or a spacious Family Apartment, Agoda's seamless booking process guarantees convenience and peace of mind. So why wait? Book your stay at Arrow On Swanston on Agoda today and enjoy a comfortable and affordable stay in Melbourne.

Explore the Heart of Melbourne at Arrow On Swanston

Located in the vibrant Melbourne Central Business District (CBD), Arrow On Swanston offers an ideal base for exploring the city's many attractions. Step outside the hotel and find yourself immersed in the energy and excitement of this bustling metropolis. Melbourne CBD is known for its iconic laneways, where you can discover hidden cafes, trendy bars, and unique boutiques. Take a leisurely stroll down Degraves Street or Hardware Lane, and indulge in delicious coffee and mouthwatering cuisine. For those seeking retail therapy, the famous Bourke Street Mall is just a short walk away, offering a wide range of shopping options. Immerse yourself in Melbourne's vibrant arts scene by visiting the nearby National Gallery of Victoria or catching a show at the iconic Princess Theatre. Sports enthusiasts will be delighted to know that the Melbourne Cricket Ground (MCG) and Rod Laver Arena are within easy reach, where you can catch a thrilling cricket match or witness a world-class tennis tournament. With its central location, Arrow On Swanston provides convenient access to all that Melbourne CBD has to offer.

Traveling to Arrow On Swanston from Melbourne Airports

Located in the heart of Melbourne CBD, Arrow On Swanston is a vibrant and modern hotel that offers a convenient base for exploring the city. For travelers arriving at Melbourne Airport, there are several transportation options to reach the hotel. One of the most popular and convenient ways to get to Arrow On Swanston from Melbourne Airport is by taxi or rideshare service. Taxis are readily available outside the terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, rideshare services like Uber or Ola provide a convenient and often more affordable option for reaching the hotel. Another option for getting to Arrow On Swanston is by taking the SkyBus, a dedicated airport shuttle service. The SkyBus departs regularly from Melbourne Airport and offers a direct route to the city center. Once you arrive at Southern Cross Station, which is the final stop, you can easily catch a tram or taxi to reach the hotel, which is just a short distance away. If you prefer public transportation, you can take the train from Melbourne Airport to the city center. The SkyBus also offers a combined ticket that includes the train fare, making it a convenient option. Once you arrive at Southern Cross Station, you can either walk to the hotel, which is approximately a 20-minute walk, or take a tram for a shorter journey. No matter which transportation option you choose, traveling from Melbourne Airport to Arrow On Swanston is a breeze. With its central location and easy access to public transportation, this hotel is the perfect choice for both business and leisure travelers who want to explore all that Melbourne has to offer.

Discover Melbourne's Iconic Landmarks and Attractions near Arrow On Swanston

Located in the heart of Melbourne, Arrow On Swanston offers easy access to some of the city's most iconic landmarks and attractions. Just a short stroll away, you'll find the vibrant Queen Victoria Market, where you can immerse yourself in the bustling atmosphere and sample delicious local produce. For breathtaking views of the city, head to the nearby Eureka Skydeck, where you can marvel at Melbourne's skyline from the 88th floor. Art enthusiasts will be delighted by the proximity of the National Gallery of Victoria, home to an extensive collection of Australian and international artworks. If you're traveling with family, a visit to the SEA LIFE Melbourne Aquarium is a must. Get up close and personal with fascinating marine creatures and learn about the importance of conservation. For a taste of Melbourne's history, explore the Old Melbourne Gaol, a former prison that offers a chilling insight into the city's past. Literature lovers will appreciate the State Library Victoria, a beautiful architectural gem that houses a vast collection of books and manuscripts. Federation Square, located nearby, is a cultural hub where you can enjoy live performances, art exhibitions, and delicious food and drinks. For a touch of excitement, venture to Southbank, a bustling waterfront precinct that offers a variety of dining, shopping, and entertainment options. And if you're feeling lucky, Crown Casino awaits with its thrilling gaming experiences and world-class entertainment. Lastly, don't miss the opportunity to wander through Hosier Lane, a famous street art hotspot where vibrant murals and graffiti adorn the walls, showcasing Melbourne's thriving street art scene. With Arrow On Swanston as your base, you'll be perfectly positioned to explore these iconic landmarks and attractions, creating unforgettable memories of your Melbourne adventure.

Convenient Public Transport Stations near Arrow On Swanston

Arrow On Swanston is perfectly situated in Melbourne, Australia, with an array of public transport stations within easy reach. Guests can take advantage of the nearby Flagstaff Railway Station, Parliament Railway Station, and Southern Cross Railway Station, providing seamless connections to various parts of the city and beyond. For those looking to explore the city's iconic attractions, the City Circle Tram is just a short walk away from the hotel. This free tram service takes you on a loop around Melbourne's central business district, allowing you to hop on and off at popular landmarks like Federation Square, Queen Victoria Market, and the Royal Botanic Gardens. Additionally, Arrow On Swanston is conveniently located near Russell St - Stop 7, a bus stop that offers further transportation options. Whether you want to venture out to the vibrant neighborhoods of Fitzroy and Carlton or visit the renowned Melbourne Zoo, hopping on a bus from this stop is a breeze. To further enhance your mobility, the hotel is also within walking distance of Flagstaff Train Station, Parliament Train Station, and Flinders Street Railway Station. These train stations provide easy access to other parts of Melbourne, making it convenient for guests to explore the city's diverse neighborhoods and attractions. Lastly, Yarra Trams, Melbourne's extensive tram network, is easily accessible from Arrow On Swanston. Trams are a popular mode of transport in the city, offering a scenic and efficient way to get around. With Flinders Street Railway Station nearby, guests can seamlessly transfer between trams and trains, ensuring a smooth and hassle-free journey. With an abundance of public transport options at your doorstep, Arrow On Swanston is the perfect base for exploring all that Melbourne has to offer. Whether you're here for business or leisure, you'll have no trouble navigating the city and experiencing its vibrant culture and attractions.

Culinary Delights at Arrow On Swanston

When it comes to dining options, Arrow On Swanston is surrounded by an eclectic mix of restaurants that are sure to satisfy any craving. Pho A Gogo offers delicious Vietnamese cuisine, while David's Hotpot serves up flavorful and comforting hotpot dishes. Universal Restaurant is a popular choice for those seeking a diverse menu with dishes from around the world. For a taste of modern Asian cuisine, Supernormal is a must-visit, offering a range of innovative dishes. ChangGo Korean BBQ is perfect for those who enjoy grilling their own meats, and Dodee Paidang is renowned for its authentic Thai street food. San Telmo is a steak lover's paradise, serving up mouthwatering Argentinian cuisine. Italian food enthusiasts will find their bliss at Tipo 00 and Osteria Ilaria, both known for their delectable pasta dishes. To top it off, Arbory Bar & Eatery offers a stunning riverside setting and a menu filled with delicious cocktails and tasty bites. With such a diverse array of dining options just steps away, guests at Arrow On Swanston will be spoilt for choice.

Shop 'til you drop at Arrow On Swanston's surrounding shopping landmarks

Arrow On Swanston is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Anna Thomas Shop, a boutique known for its stylish and contemporary clothing. For music enthusiasts, Basement Discs is a must-visit, offering a wide range of vinyl records and CDs. Melbournestyle is another gem, showcasing unique Australian-designed homewares and gifts. Book lovers will be delighted by Hill of Content Shop and Collected Works Bookshop, where they can browse through a vast collection of books. Indulge your sweet tooth at Haigh's Chocolates Collins Street, a renowned chocolatier offering delectable treats. OTC retro clothing and collectables is a treasure trove for vintage fashion lovers, while Chiodo Shop offers a curated selection of designer clothing. For those looking for unique stationery and gifts, Quick Brown Fox is the place to go. Finally, Bison Shop is a haven for those seeking sustainable and ethically made products. With such a diverse range of shopping options right at your doorstep, Arrow On Swanston is the perfect choice for a retail therapy getaway.

Affordable Luxury at Arrow On Swanston

Experience the best of Melbourne without breaking the bank at Arrow On Swanston. With an average room price of just $80, this hotel offers unbeatable value for money in the heart of the city. Compared to the average price of a hotel room in Melbourne, which stands at $137, Arrow On Swanston provides an affordable option without compromising on quality or comfort. At Arrow On Swanston, guests can enjoy spacious and well-appointed rooms that are designed with modern aesthetics and thoughtful amenities. Whether you are traveling for business or leisure, this hotel offers a range of room types to suit every need and budget. From cozy studios to spacious suites, each accommodation is equipped with comfortable beds, en-suite bathrooms, and convenient in-room facilities. In addition to the attractive room rates, Arrow On Swanston provides a host of on-site facilities and services to enhance your stay. Take a dip in the indoor swimming pool, work out at the fitness center, or relax in the sauna. The hotel also features a 24-hour reception, concierge services, and complimentary Wi-Fi throughout the property. With its prime location, guests can easily explore popular attractions, dining options, and shopping destinations, all within walking distance. Book your stay at Arrow On Swanston and enjoy affordable luxury in the heart of Melbourne. With its competitive room rates and excellent facilities, this hotel is the perfect choice for travelers seeking comfort, convenience, and value for money.

Fantastic Stay at Arrow On Swanston

Arrow On Swanston is an exceptional hotel that offers a fantastic stay experience. The positive customer reviews are a testament to the hotel's commitment to providing excellent service and value for money. Guests have praised the friendly and helpful staff, who go above and beyond to ensure a wonderful stay. The location is also highly regarded, with guests appreciating its convenience and proximity to attractions. The rooms are described as comfortable, clean, and quiet, with great beds and pillows for a restful night's sleep. Overall, Arrow On Swanston offers a clean and tidy environment, excellent service, and a great team of staff who make guests feel welcome and well taken care of.

A Comfortable and Convenient Stay at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia, has garnered positive customer reviews for its comfortable accommodations and convenient location. With an overall rating of 7.3, guests have praised the hotel for its value for money, excellent staff performance, and cleanliness. One of the standout features of Arrow On Swanston is its comfortable rooms, which have been highly appreciated by guests. With a rating of 7.4 for comfort, visitors have raved about the cozy beds and well-appointed amenities. Whether you are traveling for business or leisure, you can expect a restful and rejuvenating stay at this hotel. In addition to the comfortable rooms, guests have also commended the hotel's prime location, earning it a rating of 8.3. Situated in the heart of Melbourne, Arrow On Swanston offers easy access to popular attractions, shopping districts, and dining options. Whether you want to explore the vibrant city or attend business meetings, the hotel's convenient location ensures that you are never far from where you need to be. Moreover, the staff performance at Arrow On Swanston has received high praise, with a rating of 7.2. Guests have appreciated the friendly and attentive service provided by the hotel's staff members. From the moment you check-in to the time you check-out, the dedicated and professional staff at Arrow On Swanston strive to make your stay as pleasant as possible. Overall, Arrow On Swanston is a comfortable and convenient hotel that has received positive customer reviews for its comfortable accommodations, prime location, and excellent staff performance. Whether you are visiting Melbourne for business or leisure, this hotel is sure to provide a memorable and enjoyable stay.

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Amenities and facilities

Good6.7

Facilities

Languages spoken
  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay
  • Nepali
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Outdoor recreational features
  • Pool facilities
  • Sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • On-site event hosting
  • Projector/LED display
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Closet
  • Desk
  • Dining table
  • Fire extinguisher
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Sauna
  • Seating area
  • Shower
  • Sofa
  • Toiletries
  • TV
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Restaurant
  • Menu: Buffet

Location

488 Swanston Street, Melbourne CBD, Melbourne, Australia, 3053

Excellent8.4

Location

Airports
  • Essendon Airport (MEB)
    10.5 km
  • Melbourne Airport (MEL)
    18.6 km
Public transportation
  • Russell St - Stop 7
    900 m
  • Yarra Trams
    910 m
Hospital or clinic
  • Central City Community Health Service
    240 m
Shopping
  • Block Arcade
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    180 m 3 min walk

What's nearby

Popular landmarks
  • Queen Victoria Market
    600 m
  • Melbourne Museum
    780 m
  • Block Arcade
    1.1 km
  • SEA LIFE Melbourne Aquarium
    1.7 km
  • Eureka Skydeck
    1.7 km
  • National Gallery of Victoria
    1.9 km
  • Melbourne Cricket Ground (MCG)
    2.5 km
  • Melbourne Zoo
    2.6 km
  • Royal Botanic Gardens Victoria
    2.9 km
  • Shrine of Remembrance
    2.9 km
Nearby landmarks
  • Swanston Street
    140 m
  • Hardrock@Verve Indoor Climbing Centre
    150 m
  • RMIT Bicycle Parking
    160 m
  • RMIT University
    200 m
  • AVIS Car Rental
    200 m
  • Lin's Asian Grocery
    210 m
  • Kim Lim Car Park
    240 m
  • Central City Community Health Service
    240 m
  • Trades Hall
    260 m
  • Europcar
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • A security deposit of AUD 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until23:59
  • Check-in until23:59
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)20 AUD
The property
  • Number of floors9
  • Number of rooms 100
  • Most recent renovation2011
  • Non-smoking rooms/floorsno
Parking
  • Daily parking fee25 AUD

Reviews of Arrow On Swanston from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.3

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 8.4
  • 9.2
  • 3.2

Most recent

From 9,275 reviews

  • Location score 8.4 out of 10
    Location8.4
  • Room comfort and quality score 7.4 out of 10
    Room comfort and quality7.4
  • Value for money score 7.4 out of 10
    Value for money7.4
  • Service score 7.3 out of 10
    Service7.3
  • Cleanliness score 7 out of 10
    Cleanliness7.0
  • Facilities score 6.7 out of 10
    Facilities6.7

Review summary

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Located in the heart of Melbourne CBD, this hotel offers an ideal location for shoppers as it is close to popular shopping destinations. Guests praise the friendly staff for their outstanding service. The rooms are clean, tidy, and comfortable with basic amenities. Considering its central location, the hotel offers good value for money.

Few guests found facilities outdated and in need of renovation. Reception desk staff could be more helpful as per some guests, but overall good customer service.

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Room Type
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Show reviews that mention 

Location

Mentioned in 592 reviews
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96% Positive
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3% Unfavourable

Cleanliness

Mentioned in 512 reviews
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36% Positive
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63% Unfavourable

Service

Mentioned in 409 reviews
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51% Positive
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48% Unfavourable

Room comfort

Mentioned in 292 reviews
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32% Positive
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67% Unfavourable

Room size

Mentioned in 273 reviews
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34% Positive
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65% Unfavourable

Value for money

Mentioned in 258 reviews
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87% Positive
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12% Unfavourable

Check in

Mentioned in 168 reviews
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29% Positive
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70% Unfavourable

In room amenities

Mentioned in 107 reviews
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45% Positive
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54% Unfavourable

Bedding

Mentioned in 103 reviews
sentiment-positive-indicator
27% Positive
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72% Unfavourable
Changed to review page 1
  1. 9.2
    Exceptional
    jieun from Guyana
    Group
    2 Single Bed Superior Room
    Stayed 4 nights in September 2025

    “Great value for money!”

    The room size was not bad and I liked it. There was a tram station right in front, and it was close to the Victoria Market, which was great. I recommend it if you're looking for a good value accommodation. Plus, in the superior room, there were three beds, and since it was a residence, I could cook as well. Absolutely wonderful. However, I saw cockroaches three times, possibly due to the kitchen usage. For those who think "it's no big deal" for a 4-night, 5-day stay, it seems to be an excellent place.

    Reviewed February 15, 2026
    Auto-translated through generative A.I.

    Thank you for taking the time to leave a review. We appreciate your support and look forward to welcoming you again.

    Responded April 06, 2026
    Arrow On Swanston
  2. 10.0
    Exceptional
    Junko from Japan
    Couple
    Triple Room
    Stayed 1 night in March 2025

    “It has a good location in the city center.”

    There was a tram stop in front of the hotel, making it convenient for transportation. If you walk one station, you enter a free area for the tram, so moving around the city is also convenient. The staff were very kind, and they were accommodating even at early mornings and late nights. I didn't have the chance to cook for myself, but the room was equipped with cooking utensils, a microwave, and dishware, so it was great to be able to heat up food and use cutlery.

    Reviewed March 21, 2026
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    Thank you for your review! We’re glad you enjoyed your stay and hope to welcome you back soon.

    Responded April 06, 2026
    Arrow On Swanston
  3. 10.0
    Exceptional
    TaeHyean from South Korea
    Solo traveler
    Standard Studio
    Stayed 4 nights in March 2026

    “Reasonably priced hotels located near Melbourne CBD.”

    Best value for money, easy access to CBD; convenient tram transportation from the airport to the hotel. Shopping mall attractions are located within the free tram zone. It is suitable for walking to and from. Simple meals are available within the accommodation. You can stay safely and comfortably. Air conditioning and shower facilities are well-kept. The best value accommodation. The surrounding tourist spots are also well-maintained since the Australian Grand Prix season.

    Reviewed March 10, 2026
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    Thank you for taking the time to leave a review. We appreciate your support and look forward to welcoming you again.

    Responded April 06, 2026
    Arrow On Swanston
  4. 8.8
    Excellent
    rika from Japan
    Solo traveler
    2 Single Bed Superior Room
    Stayed 3 nights in October 2025

    “The location is excellent! The layout of the room we reserved was good.”

    - The tram station is right in front of you. - Despite that, it is a bit away from the bustling downtown and quiet. - There are plenty of cafes and restaurants. - Convenience stores are nearby. - Places I want to go are within walking distance! (Victoria Library, Queen Victoria Market, Royal Arcade, various large supermarkets, Japanese supermarket) - The kitchen is equipped with dishes and cooking utensils, so it's possible to cook (eating out can be expensive, so it's recommended to cook with vegetables, fruits, and dairy products that are cheaper than in Japan). It was a solo trip, but luxuriously, there were two bedrooms, one of which I used as a closet. The room's layout is unique and over 40 square meters, allowing me to relax as if I were living there.

    Reviewed October 11, 2025
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  5. 10.0
    Exceptional
    Adi from Australia
    Business traveler
    Deluxe One Bedroom Apartment
    Stayed 3 nights in June 2026

    “Exceptional ”

    I thoroughly enjoyed my stay at Arrow on Swanston. The hotel’s central location is outstanding, providing easy access to Melbourne’s CBD, public transport, dining precincts, shopping, and major attractions. The staff were consistently warm, professional, and attentive, making the experience welcoming from check-in to departure. The accommodation was clean, comfortable, and well-appointed, offering everything needed for a relaxing and convenient stay. Combined with its excellent value for money, Arrow on Swanston is an ideal choice for both business and leisure travellers. I highly recommend Arrow on Swanston to anyone seeking comfortable, affordable, and conveniently located accommodation in the heart of Melbourne. I look forward to staying here again in the future.

    Reviewed June 18, 2026
Changed to review page 1

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