Hebat 8.6
berdasarkan 259 ulasan

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Pilih Jenis Pengunjung
Hebat



daripada 259 ulasan
  • Kebersihan 8.3
  • Kemudahan 7.3
  • Lokasi 9.2
  • Keselesaan/Standard Bilik 8.5
  • Layanan Kakitangan 9.0
  • Berbaloi dengan harga 8.6
  • Makanan/Tempat Makan 7.9
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Duncan dari Ireland
Pengembara bisnes
Superior
Menginap 2 malam di Oktober 2015
Major plumbing issues
Location, location, location
Bathroom needed a total overhaul - toilet was bubbling over when the toilets were flushed upstairs. Shower wasn't attached to wall, bath not attached to wall... etc etc...
Diulas 02 November 2015

Wanchalome dari Thailand
Pasangan
Superior
Menginap satu malam di Oktober 2015
Good hotel in hanoi
Good services, food and location
Diulas 29 Oktober 2015

Maurits dari Belanda
Pasangan
Deluxe Pemandangan Bandar
Menginap 4 malam di Ogos 2015
Great place with nice atmosphere and friendly staf
Staff, staff and location
We have had a very pleasant stay in this hotel and actually came back after travelling south. The rooms are clean and the staff speaks English very well and is very friendly.
Diulas 28 Oktober 2015

Lee dari Malaysia
Pengembara bisnes
Superior
Menginap 6 malam di September 2015
Clean Hotel & Nice Staff
Nice staff, great room, in the central
Diulas 02 Oktober 2015

Steven dari Australia
Kumpulan
Superior
Menginap satu malam di September 2015
Comfortable bed, great location and clean.
Location, comfort, and very helpful staff.
Only stayed one night, but staff were friendly and helpful. Staff spoke English well.
Diulas 27 September 2015

JOSE dari Sepanyol
Keluarga dengan anak remaja
Deluxe - Pemandangan Tasik
Menginap 3 malam di September 2015
sophisticated scam in halong bay and dreadful good
Lake views from top rooms, breakfast buffet super
A nice place at good price, spoiled by a scam at kayaking in halong bay, when I was getting out of the kayak, the man «helping» me tapped my sports cam to fall to the water. He immersed to rescue it and so he did, but hid the camera asking for a bunch of dollars because it was very deep. The guide from the tour company helped him negotiate rescue. The cam recorded all, check next days in YouTube. Besides we payed a big car to the airport at 6am but provided normal one. Picnic breakfast was also an insult. The hotel should change their company for trips, imperial cruises, avoid them, the camera thing was quite ugly and annoying to say the least.
Diulas 16 September 2015

Vinh dari United Kingdom
Pengembara solo
Superior
Menginap satu malam di September 2015
Londoner
Staff and decor
Very good
Diulas 07 September 2015

Octavia dari New Zealand
Kumpulan
Deluxe - Pemandangan Tasik
Menginap satu malam di Julai 2015
Great staff who work really hard!
Location, view, staff
Fantastic staff who really worked hard to ensure we had a good stay. On the day we checked out, my mum was unwell, the staff were very apologetic that they couldnt extend the check out time, so my mum sat in thr nice cool foyer while the staff brought her cups of tea and fruit. Really sweet of them :)
Diulas 23 Ogos 2015

adrian dari New Zealand
Pasangan
Deluxe - Pemandangan Tasik
Menginap 3 malam di Julai 2015
Lovely small hotel
Location view staff
Great stay best location quiet but in old quarter fantastic staff
Diulas 12 Ogos 2015

Mai dari Vietnam
Pasangan
Deluxe - Pemandangan Tasik
Menginap satu malam di Julai 2015
Comfortable stay
Adequate room facilities, nice view, convenient location
This is our second time staying in this hotel. We booked a Deluxe lake view room and we were given the room on top which we have to go up 1 floor by staircase, however the view to the lake is quite nice. We were expecting a bathtub like the other Deluxe room on lower floor but it was unfortunately equipped with a not-so-nice shower. Overall, we still had a pleasant stay in the hotel and we were allowed to check out late.
Diulas 27 Julai 2015


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