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Hebat 8.1
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Pilih Jenis Pengunjung
Hebat



daripada 759 ulasan
  • Keadaan Hotel/Kebersihan 8.2
  • Kemudahan 7.1
  • Lokasi 8.0
  • Keselesaan/Standard Bilik 8.2
  • Layanan Kakitangan 8.4
  • Berbaloi dengan harga 8.4
  • Makanan/Tempat Makan 7.2
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Hung D.
Vietnam
13 Ogos 2016
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.

Dieu M.
Vietnam
13 Ogos 2016
bad toilet
the toilet so small and not clean

Dominik N.
Jerman
07 Ogos 2016
nice place to stay
Good location, good room. Friendly staff

David R.
Amerika Syarikat
01 Ogos 2016
Great place to stay!
I just stayed in this hotel for 1 night but it was a nice place to stay. The hotel seemed pretty new and was very clean. The staff was very nice and the breakfast was ok. Would stay here again. Also, had a nice location.

marsha L.
Malaysia
22 Julai 2016
Friendly staff. Good location
It is located at old quarters where you can find most of the street food, bars and local cafes here. Easily accessible and walking distance to most of the main attractions like the museums.

Kevin M.
Vietnam
18 Julai 2016
A decent value.
Stayed here before.

LEE J.
Malaysia
17 Julai 2016
Friendly and helpful staff
Located in the alley. But a clean and comfortable room. Good internet connection and friendly staff.

Sylwester Z.
Poland
25 Jun 2016
Mouldy
It was only a few hours after we checked in to our room that we started to smell awful mould coming from everywhere but we couldn't locate it. It was after the first night that we looked under the sheets and in the pillow cases to discover all duvet and pillows were black and covered in mould. It was absolutely vile. The aircon barely worked. In the evening at 7 pm we noticed a notice by the lift saying there would be not electricity during the next day from 7 am up till 4:30 pm which basically means no aircon no hot water no electricity no wifi and no light in our windowless room - kind of disappointing and outrageous we haven't been noticed earlier, we would have checked out at 12 and went somewhere else as we work on our laptops in the mornings hence we need electricity and wifi. The staff seemed unapologetic, we requested a refund and found another hotel nearby - it's Hanoi so there's plenty of alternatives on every corner. I wouldn't go back and wouldn't recommend. The receptionists were nice though.

Quang L.
Vietnam
22 Jun 2016
Everything good
Only 1 night here, nothing to complain

Thi N.
Vietnam
20 Jun 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor