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Hebat 8.1
berdasarkan 643 ulasan

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Pilih Jenis Pengunjung
Hebat



daripada 643 ulasan
  • Keadaan Hotel/Kebersihan 8.2
  • Kemudahan 7.9
  • Lokasi 8.6
  • Keselesaan/Standard Bilik 8.2
  • Layanan Kakitangan 8.2
  • Berbaloi dengan harga 7.9
  • Makanan/Tempat Makan 7.8
Saring ikut

Monsinee K.
Thailand
24 Julai 2016
Ok overall
Ok overall

Emaan H.
Singapura
19 Julai 2016
Nice Staycation Experience
My Fiance and I had really nice time. Room was very spacious and they even upgraded us which was a sweet gesture. Shoutout to Basseur at the front desk and Penny from the breakfast staff for taking care of us and helping out. The bar by the pool is a really nice place to hangout, so convinient for people who have rooms on the third floor. The bartender was extremely nice too. The good service at the hotel was the definitely main reason which made our trip so comfortable.

Alan S.
Australia
10 Julai 2016
Great experience.
The staff are amazing and couldn't be faulted. Excellent value with club room access to enhance the value. Brilliant Breakfast menu and facilities, as well as, variety with the different venues within the complex. Location Location, Strongly recommend this hotel.

Huat C.
Malaysia
06 Julai 2016
Excellent
Will come again. Excellent

Daryl T.
Amerika Syarikat
03 Julai 2016
Good location, great service and spacious room
The staff here was great!!! They was very friendly and made guest feel comfortable. Especially in lounge room, the service was wonderful. My family had a great time and enjoy to stay at this hotel

hadi B.
Singapura
25 Jun 2016
Good location
Good location

Manuel C.
Portugal
22 Jun 2016
MC
Spacious room, great location, very friendly staff is my second time i stay here

Emre K.
Kanada
22 Jun 2016
Friendly Staff but hotel needs rennovation
Service in hotel has improved but there are some additional improvements needed: - Only shampoo provided in rooms. Need conditioner. Also, it would be great if they could improve quality of shampoo (maybe get Head & Shoulders brand) - The sink drain still clogs and drain stopper doesn't work properly (same issue as the other room I stayed during my last stay). They really need to check the sink stopper system. - TV resolution is a bit cloudy, not sure if cable issue? - The elevator lifts seem very old and I'm worried about them. - Food item I ordered was not available and I got a call back to change my order. Very inconvenient.

Daniel D.
Belanda
18 Jun 2016
Frontdesk service and welcome drinks???
We arrived at the hotel and it was very busy with check. We were really left a bit of our fate after offering a welcome drink. After 30 minutes we went to the bar from ourselves sit there just to drink and what to order food. In the meantime several times contacted about checking all seen difficult questions and problems. We had two bookings made through Agoda. Even after we have eaten and drunk 90 minutes later the check-in not finished! A day later, our key cards were blocked given the 2nd booking was not processed at check in. They had problems to find our deposit payments. My brother needs to pay directy a new extra deposit and pay all the bar bills around 100 USD to get a working keycard. After I hear the story and go to the frontdesk for my keycard. Again problems about my deposit. After I really angry because they book the deposit already on my creditcard they found it back. No sorry nothing. Blocking the keycards, the crowds at the reception and the whole fuss about the bills it takes minimum 2 hours again. When checking out again debate on the bills that my brother paid the day before. They say nothing was paid even when we show the receipt. After much debate and a lot of wasted time we just on time for the boat to Phi Phi Island. In the taxi to the boat we were wondering when we finally got the promised welcome drink from the Hotel!!!

ABDULLAH A.
Arab Saudi
14 Jun 2016
clean
good location and stuff