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daripada 1145 ulasan
  • Kebersihan 8.6
  • Kemudahan 8.3
  • Lokasi 8.5
  • Keselesaan/Standard Bilik 8.4
  • Perkhidmatan 8.3
  • Berbaloi dengan harga 7.9
  • Makanan/Tempat Makan 7.8
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Lisa dari New Zealand
Pasangan
Deluxe
Menginap 5 malam di Ogos 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Diulas 23 Ogos 2016
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Hyerim dari Korea Selatan
Pelancong solo
Menginap satu malam di Ogos 2016
good!
Room: wide & clean but expensive...
Diulas 20 Ogos 2016
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Taek-Gwang dari Korea Selatan
Pelancong solo
Deluxe
Menginap 3 malam di Ogos 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Diulas 19 Ogos 2016
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Kheng dari Singapura
Pelancong bisnes
Deluxe
Menginap 2 malam di Ogos 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Diulas 14 Ogos 2016
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Jayesh dari United Kingdom
Keluarga dengan anak remaja
Deluxe
Menginap 7 malam di Julai 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Diulas 09 Ogos 2016
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Sungwook dari Korea Selatan
Pelancong bisnes
Superior
Menginap 2 malam di Ogos 2016
excellent
very good trouble
Diulas 08 Ogos 2016
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YIRU dari Taiwan
Pasangan
Premier
Menginap satu malam di Julai 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Diulas 29 Julai 2016
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Ruo dari Malaysia
Pelancong bisnes
Deluxe
Menginap 3 malam di Julai 2016
Good location
Good location, expensive tho.
Diulas 27 Julai 2016
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Riko dari Jepun
Pelancong solo
Deluxe
Menginap 2 malam di Julai 2016
It was nice staying here.
It was my third time staying at this hotel and I thought their survise skills were getting better than previous time.
Diulas 27 Julai 2016
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Chiang dari Hong Kong
Pasangan
Bilik Superior Queen atau Twin dengan Telefon Pintar
Menginap satu malam di Julai 2016
Comfortable
Appreciated they fulfill our requested.
Diulas 26 Julai 2016
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