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daripada 1150 ulasan
  • Kebersihan 8.6
  • Kemudahan 8.4
  • Lokasi 8.5
  • Keselesaan/Standard Bilik 8.4
  • Perkhidmatan 8.3
  • Berbaloi dengan harga 7.9
  • Makanan/Tempat Makan 7.8
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Kaylee dari Amerika Syarikat
Pengembara solo
Bilik Superior Queen atau Twin dengan Telefon Pintar
Menginap satu malam di Ogos 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Diulas 30 Ogos 2016

KIRSTEN dari Filipina
Pengembara bisnes
Superior
Menginap 3 malam di Julai 2016
very good..very peaceful
very good..very peaceful
Diulas 29 Ogos 2016

eileen dari Filipina
Keluarga dengan anak kecil
Superior
Menginap 2 malam di Ogos 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Diulas 25 Ogos 2016

Lisa dari New Zealand
Pasangan
Deluxe
Menginap 5 malam di Ogos 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Diulas 23 Ogos 2016

Hyerim dari Korea Selatan
Pengembara solo
Menginap satu malam di Ogos 2016
good!
Room: wide & clean but expensive...
Diulas 20 Ogos 2016

Taek-Gwang dari Korea Selatan
Pengembara solo
Deluxe
Menginap 3 malam di Ogos 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Diulas 19 Ogos 2016

Kheng dari Singapura
Pengembara bisnes
Deluxe
Menginap 2 malam di Ogos 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Diulas 14 Ogos 2016

Jayesh dari United Kingdom
Keluarga dengan anak remaja
Deluxe
Menginap 7 malam di Julai 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Diulas 09 Ogos 2016

Sungwook dari Korea Selatan
Pengembara bisnes
Superior
Menginap 2 malam di Ogos 2016
excellent
very good trouble
Diulas 08 Ogos 2016

YIRU dari Taiwan
Pasangan
Premier
Menginap satu malam di Julai 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Diulas 29 Julai 2016


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