Sangat Bagus 7.6
berdasarkan 3744 ulasan

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Sangat Bagus



daripada 3744 ulasan
  • Kebersihan 7.8
  • Kemudahan 6.9
  • Lokasi 8.0
  • Keselesaan/Standard Bilik 7.7
  • Layanan Kakitangan 7.6
  • Berbaloi dengan harga 7.6
  • Makanan/Tempat Makan 6.7
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Vanessa dari Singapura
Kumpulan
Bilik Deluxe Inter-connecting
Menginap 3 malam di September 2016
Unacceptable service
Experience frm checking in till checking out of hotel was a nightmare. We spent half an hour at the check in, partly due to inability of staff to understand and communicate with us. They insisted that we pay on check in instead of check out. Then the staff entered the wrong amount on the credit card and had we not checked, we would've paid more for our stay. They were also extremely unflexible with our requests and the manager or senior staff that overhead our conversation told the staff serving us to just say no. So he kept saying no to everything after that. We had booked 2x2connecting rooms (i.e. 8 pax) in the same booking reference. When we got the keys we realised we were on different floors, 7 levels apart. After asking them to put us together on the same floor, they said there are no available rooms and that they did not think we will be checking in together! What sort of excuse is that?! They then offers to give us rooms on the same floor the next day but we didn't hear from them after that. The toilet in my room constantly stank of urine, rooms were small and walls were thin. During check out, after handing over the keys, they refused to let us go off until the rooms are checked even tho they had held the credit card charge when we checked in. Definitely not a 4 star hotel.
Diulas 19 September 2016
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Yen dari Singapura
Pelancong solo
Bilik Deluxe Queen Atau Twin
Menginap 2 malam di September 2016
Too expensive
would have other better options
Diulas 19 September 2016
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SIU dari United Kingdom
Pelancong bisnes
Deluxe Termasuk Sarapan
Menginap satu malam di Ogos 2016
Surprisingly excellent!
Didnt expect the amazing of this hotel. spacious room, friendlier staff, got me by surprise!
Diulas 18 September 2016
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Swee dari Malaysia
Keluarga dengan anak kecil
Bilik Bersambung Deluxe
Menginap 3 malam di September 2016
Good stay
The rooms were clean and the staffs were friendly and helpful. Breakfast options were limited but good enough to start the day. Would be better to have a vent hood where they fry eggs for breakfast or else the whole restaurant smells. The wait for lift, especially in the morning was a pain. Spare at least 15minutes for that! Location wise is good, about 5-8minutes walk to nearest MRT, restaurants, convenience stores and malls. You need to walk to the main road to get taxi. Overall, it was a pleasant stay.
Diulas 16 September 2016
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Po dari Hong Kong
Pasangan
Superior
Menginap satu malam di November 2015
great location and nice hotel
great location in the city with a reasonable price.
Diulas 16 September 2016
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Man dari Hong Kong
Pelancong bisnes
Deluxe Termasuk Sarapan
Menginap 2 malam di Ogos 2016
A simple clean hotel far away from metro station
A simple clean hotel far away from metro station
Diulas 14 September 2016
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Robert dari United Kingdom
Pelancong solo
Superior
Menginap 5 malam di September 2016
OK
Room size is OK for HK. Good location.
Diulas 14 September 2016
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WAI dari Hong Kong
Pelancong bisnes
Superior
Menginap satu malam di September 2016
good
goog
Diulas 13 September 2016
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Vireak dari Kemboja
Pelancong bisnes
Bilik Deluxe Queen Atau Twin
Menginap 3 malam di September 2016
Best location
Very convenience to access to different places.
Diulas 13 September 2016
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James dari Singapura
Kumpulan
Superior
Menginap 2 malam di September 2016
Clean and comfortable for weekend shopping trip to Hong Kong
My mate and I just came from a business conference in Macau and had a weekend from Friday to Sunday to eat, shop and meet with some HK friends. So we wanted a hotel that was near an MTR station (15 min walk with luggage to Causeway Bay station), clean and safe so we could store our acquired treasures and have a good night's rest to resume the hard work of shopping and eating. Rosedale met our requirements. Except for a choked bathtub that resulted in slow drainage while showering, we had no other complaints.
Diulas 12 September 2016
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